Testimonials

Facebook Rating
4.8
Based on 604 reviews
Google Rating
4.9
Based on 4535 reviews
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Aquarius Home Services BBB Business Review

What Our
Customers Say...

Hear are some recent reviews for Aquarius Home Services. Join the many satisfied customers of Aquarius Home Services. We’d be delighted to have you as a customer too.

Chris Hawkey Approved!

Earning the Right to be Recommended™

Aquarius Home Services/Kinetico
Excellent
5.0
Based on 5973 reviews
review us on
Came quickly and did a great job
Alex did a great install and answered all my questions. I really appreciated his professionalism. Thanks Alex!
Once again, awesome work. I can’t imagine better support, thanks again guys!!!!
Response from the owner: Hello John! Thank you for your kind words! We are happy to serve you!
Our tech, Chris, was so helpful and so easy to work with ! He was thorough, fixed our issue with our R/O system and was so friendly in the process. We’ve been super happy with Aquarius and all the employees that have helped us!
Excellent service! Very friendly and knowledgeable. Ethan was very helpful and informative.
Response from the owner: Thank you so much, Terri, for your kind words about our service; we truly appreciate your support!
I cannot thank Aquarius and their team enough. Our furnace gave out the day before Thanksgiving. Mike Sippel came over same day and walked us through our options. He was super knowledgeable, friendly and professional. 7am the morning after Thanksgiving Brad and his team were there to install our new HVAC. 10/10 service from start to finish.
Response from the owner: Thank you, Lukas, for your kind words! We're so glad Mike, Brad and the team could provide you with great service during a busy time. Your satisfaction means a lot to us!
Sawyer & Ryan were both very knowledgable, helpful and polite! Really appreciated their patience with me- a not-very-tech-savvy consumer!
Response from the owner: Thank you, Kathy! We're so glad to hear that Sawyer and Ryan were able to assist you with patience and knowledge. Your feedback means a lot to us!
Very prompt, professional, and courteous service. Great team to work with
Response from the owner: Thank you, Craig! We truly appreciate your kind words about our service and team. Your support means a lot to us!
Very knowledgeable technician. Solved my problem very quickly. And Noi was friendly and personable. Arrived right on time with short notice.
Response from the owner: Thank you, Fred, for your kind words! We're glad to hear our technician solved your problem quickly and that Noi provided friendly service. Your satisfaction means a lot to us!
Installer was very knowledgeable of the equipment and the installation. Very satisfied of the work he did.
Response from the owner: Thank you for the nice review! We're happy that everything went smooth and we truly appreciate your business!
I called several plumbers and Aquarius was the only one who squeezed me in at the end of a day before a holiday weekend. Stephen came and looked over the multiple issues I had and walked me through the different options of repairing or replacing. Within an hour, my problem was fixed. He was professional, knowledgeable and pleasant. I know who to call right away the next time I need a plumber or drain specialist. Thanks, Aquarius!
Response from the owner: Thank you, Sarah, for your kind words and for choosing Aquarius. We're glad Stephen was able to help you so quickly and effectively!
Arrived on time, worked performed well and communication was thorough and professional.
Response from the owner: Thank you, Steve, for your positive feedback. We're glad to hear the install went smoothly!!
Mike and his trainee did a great job! They went above and well beyond to help me today. Very happy with the service!!
Response from the owner: Thank you, Jennifer! We appreciate your kind words and will be sure to share your feedback with Mike and his trainee for their exceptional service.
I would recommend Aquarius Home Services to everyone for water treatment. Craig was able to come in the evening to fit our schedules when all the “other guys” only do daytime appointments. Alex was great on the install. He was able to make it out the next day, and got our Kinetico water softener and K5 drinking water filter setup and rocking just in time for Thanksgiving. 10/10, ⭐️⭐️⭐️⭐️⭐️, 👍👍.
Response from the owner: Thank you, Walter! We're glad Craig could accommodate your schedule and that Alex did such a great job with your installation. Your recommendation means a lot to us, and we're happy to hear everything was set up just in time for Thanksgiving!
Response from the owner: Thank you, Shirley, for your wonderful 5-star rating. We truly appreciate your support!
Thank you Kong for your expertise and excellent customer service diagnosing the hardness and iron coming from my well water and also thoroughly testing my Kinetico water softener. All of your help including showing me the proper way to change the filter in the unit is greatly appreciated.
Response from the owner: Thank you, Derek, for your kind words and recognition of Kong's expertise. We're glad you found his assistance helpful in managing your well water and Kinetico softener.
Austin was very helpful and knowledgeable.
Response from the owner: Thank you, Keith, for your kind words about Austin. We're glad you found our water softener visit satisfactory.
Quick repair - showed up when he said he would. My daughter was there to let him in > she said was pleasant and efficient.
Response from the owner: Thank you for sharing your experience with us! We're glad to hear that our technician provided quick and efficient service. It was a pleasure working with you!
Took the time to show me some areas to keep an eye on now before it became a problem in the future.
Response from the owner: Thank you, Scott, for your kind words. We're glad to hear that our team took the time to help you learn about your water system.
Sam went above and beyond again. He is extremely knowledgeable in this field. We like how he explains exactly what he is doing. Very professional and personable too. Excellent customer service. 👌
Response from the owner: Thank you Judi, for taking your time to share the experience you had with Sam! We are happy to hear that your service was excellent and we look forward to providing you with great service for many years!
Jon was very knowledgeable and experienced in providing our home quality service especially on our water system. Thanks Jon
Response from the owner: Thank you, Armah, for your kind words about Jon’s expertise in our water system service. We appreciate your feedback!
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Janeen Nasko
Janeen Nasko
1733080350
Kelli Hedlund
Kelli Hedlund
1732935795
Paula Kamman
Paula Kamman
1732930114
Alex did a great install and answered all my questions. I really appreciated his professionalism. Thanks Alex!
Logan Frank
Logan Frank
1732925301
John Ehret
John Ehret
1732920596
Once again, awesome work. I can’t imagine better support, thanks again guys!!!!
Caitlin Anderson
Caitlin Anderson
1732916424
Our tech, Chris, was so helpful and so easy to work with ! He was thorough, fixed our issue with our R/O system and was so friendly in the process. We’ve been super happy with Aquarius and all the employees that have helped us!
Terri Heimerman
Terri Heimerman
1732913484
Excellent service! Very friendly and knowledgeable. Ethan was very helpful and informative.
Lukas Veil
Lukas Veil
1732905245
I cannot thank Aquarius and their team enough. Our furnace gave out the day before Thanksgiving. Mike Sippel came over same day and walked us through our options. He was super knowledgeable, friendly and professional. 7am the morning after Thanksgiving Brad and his team were there to install our new HVAC. 10/10 service from start to finish.
kathy tunheim
kathy tunheim
1732896710
Sawyer & Ryan were both very knowledgable, helpful and polite! Really appreciated their patience with me- a not-very-tech-savvy consumer!
Stacie Lien
Stacie Lien
1732806420
Installer was very knowledgeable of the equipment and the installation. Very satisfied of the work he did.
Sarah Palmer
Sarah Palmer
1732804035
I called several plumbers and Aquarius was the only one who squeezed me in at the end of a day before a holiday weekend. Stephen came and looked over the multiple issues I had and walked me through the different options of repairing or replacing. Within an hour, my problem was fixed. He was professional, knowledgeable and pleasant. I know who to call right away the next time I need a plumber or drain specialist. Thanks, Aquarius!
Steve Gorr
Steve Gorr
1732799263
Arrived on time, worked performed well and communication was thorough and professional.
Jennifer Thue
Jennifer Thue
1732759596
Mike and his trainee did a great job! They went above and well beyond to help me today. Very happy with the service!!
Walter Rauen
Walter Rauen
1732756895
I would recommend Aquarius Home Services to everyone for water treatment. Craig was able to come in the evening to fit our schedules when all the “other guys” only do daytime appointments. Alex was great on the install. He was able to make it out the next day, and got our Kinetico water softener and K5 drinking water filter setup and rocking just in time for Thanksgiving. 10/10, ⭐️⭐️⭐️⭐️⭐️, 👍👍.
Shirley Eliason
Shirley Eliason
1732755884
Derek Maffei
Derek Maffei
1732742673
Thank you Kong for your expertise and excellent customer service diagnosing the hardness and iron coming from my well water and also thoroughly testing my Kinetico water softener. All of your help including showing me the proper way to change the filter in the unit is greatly appreciated.
Keith Cara
Keith Cara
1732742296
Austin was very helpful and knowledgeable.
Scott Hendrickson
Scott Hendrickson
1732738154
Took the time to show me some areas to keep an eye on now before it became a problem in the future.
Armah Lansanah
Armah Lansanah
1732734490
Jon was very knowledgeable and experienced in providing our home quality service especially on our water system. Thanks Jon
Hannah Atkins
Hannah Atkins
1732734373
Mark Lex
Mark Lex
1732733977
Very friendly and thorough
Mary Smith
Mary Smith
1732729743
Nicholas did a great job and was very thorough! I would definitely choose Aquarius!
Ted Krize
Ted Krize
1732659603
Aquarius and their team delivered expert guidance and exceptional service for installation of a tankless water heater and Kinetico system. Andrew was a true professional and handled every step with knowledge, courtesy and confidence. Very impressive!
mlbrown45
mlbrown45
1732656120
Jon was very friendly and knowledgeable
Dan Webb
Dan Webb
1732649701
Kalia Vang
Kalia Vang
1732646026
Jon explained everything well and in detailed. He answered all of our questions and concerns that we had. It was a great experience.
Jon Hendrickson
Jon Hendrickson
1732642986
Robert Krusell
Robert Krusell
1732640248
On time, thorough, explained each step, friendly, spent time going over what was done, neat and clean.
Scott Bertram
Scott Bertram
1732637042
Mike Brown was extremely courteous and professional.
Richard Vosika
Richard Vosika
1732622664
My experience with your company continues to be very positive. I have met several of your employees at my home and in your office and continue to be impressed with the friendliness and professionalism of all. Most recently your service technicians have replaced two frozen outside water pipes and performed annual maintenance on our water softener. In all cases, your people were friendly, professional, hard-working, and enjoyable to talk to. You have a good team - take good care of them.
Laurel L. Klosterman, CFSP
Laurel L. Klosterman, CFSP
1732566008
Professional and personable!! Mike came in, took care of everything!! Hoping to see him the next time we get service. Thanks!!
Jon Berry
Jon Berry
1732563997
Ken Barker
Ken Barker
1732563316
Awesome chaps! Sean was very informative and detailed. I like to do things myself so he gave me all the info I need to do what I can myself. Sean never made it sound like I had to always have service do the work.
Barbara Caliendo
Barbara Caliendo
1732549870
Mike was great! He was very patient and answered my many questions
Tony Spencer
Tony Spencer
1732549707
Always a high-level of professionalism with everything we engage Aquarius in!
Ian McNaughton
Ian McNaughton
1732405548
Ended up being Saturday evening when technician arrived for checkup. He spent hours here making sure the water cycled through and was right. I’m impressed with his patience and dedication to getting it right Great service.
Hector Castillo fernandez
Hector Castillo fernandez
1732394768
I appreciate the quick response and professional manner of the technician
Brian Mahan
Brian Mahan
1732375381
I’ve had the pleasure of working with service technician Jon Anderson a few times over the past few months. I was having a quirky & intermittent issue with my water softener. Jon was always thorough with his problem diagnosis, patient with my questions & generous with his time. He even provided his contact information in case I had an issue off-hours. I highly recommend both Jon & Aquarius!
Jean Grossman
Jean Grossman
1732374282
Brandon was speedy, informative, helpful and friendly and professional!
Alexander van der Weide
Alexander van der Weide
1732322664
Great service and took the time to explain the system to me
Karen Christian
Karen Christian
1732318199
Marcus was very professional and thorough while performing an inspection on my furnace. He suggested a few minor things that might be beneficial at this time. Also,my Lennox is 22 yr old so considering purchasing a new one. He was very knowledgeable & trustworthy.
Kevin Herbst
Kevin Herbst
1732316594
Good job. Friendly installer. Pleased with the work that was performed.
Rania Johnson
Rania Johnson
1732316175
Great service with ensuring the water quality is good and informed of what needs to be taken care of soon. And clarifying information I received wrong information from the first time the service guy explained. This would have helped me better monitoring and caring water softener device. Great work. I hope to have him come back for a follow-up work in a few weeks.
Shayne George
Shayne George
1732315112
Very pleased with the install and technicianHighly recommend this service.
Dale Tranter
Dale Tranter
1732314222
Gordy quickly diagnosed our plumbing problem and devised a solution to solve it quickly and at reasonable cost. We are very pleased and will use Aquarius again when needed.
Thomas R Hokr
Thomas R Hokr
1732312455
T S
T S
1732311692
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