Terms and Conditions

Terms and Conditions of Use

Terms

By accessing and using this website, web page, client portal, or mobile application, including but not limited to any content, functionality and services offered on or through this website, web page, client portal, or mobile application, or our e-mails, texts, posts and other electronic messages (collectively, our “Site”), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.

Our Site and all of the contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws, as applicable. We reserve the right to withdraw or amend our Site, and any service or material we provide on our Site, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of our Site is unavailable at any time or for any period.

Use License

Your permission to use and access this Site is the grant of a limited license, not a transfer of title, and your limited license to use or access our Site shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time for any reason or no reason.

  • When using or accessing our Site, you may not:
    1. modify or copy any material or Services;
    2. use the material or Services for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on the Site or that supports the Site or any Services;
    4. engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this Site, or while using this Site;
    5. remove any copyright or other proprietary notations from the material; or
    6. transfer the materials to another person or entity or “mirror” the material on any other server.
  • Posting Content. In these Terms and Conditions of Use, your “Content” shall mean any audio, video, text, images or other material, including comments or feedback, you choose to post on or submit to us via this Website. With respect to your Content, by posting it in a way that is visible to the public, you grant us a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it on our Site and in any and all media. Your Content must be your own and must not be infringing on any third party’s rights or violate any of the restrictions in the subsection below. We reserve the right to remove any of your Content from our Site at any time, and for any reason, without notice.
  • Without limiting the foregoing, you agree not to use, or permit to be used, any messaging capabilities or any Services on our Site that permit text entry or the uploading or posting of audio, video or images to post, transmit or disseminate any:
    1. unsolicited material to persons or entities that have not agreed to receive such material or to whom you do not otherwise have a legal right to send such material;
    2. material that infringes or violates any third party’s intellectual property rights, rights of publicity, privacy, or confidentiality, or the rights or legal obligations of any wireless service provider or any of its customers or subscribers attempt to decompile or reverse engineer any software contained on the Site or that supports the Site or any Services;
    3. material or data that is illegal, or material or data that is harassing, coercive, libelous, defamatory, abusive, threatening, obscene, or otherwise objectionable, materials that are harmful to minors or excessive in quantity, or materials the transmission of which could diminish or harm the reputation of us and/or our third- party service providers; material or data that is related to illegal drugs (e.g., marijuana, cocaine) or to pharmaceuticals, material that contains any viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information or contains any signal or impulse that could cause electrical, magnetic, optical, or other technical harm to our equipment or facilities and/or those of any third party; or material or information that is false or misleading, or likely to mislead or deceive.
  • Your permission to use and access this Site is the grant of a limited license, not a transfer of title, and your limited license to use or access our Site shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time for any reason or no reason.
Disclaimer

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or our Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO OR FROM IT. THE MATERIALS ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON SITE OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITE LINKED TO THE SITE.

Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES OR OUR OR THEIR LICENSORS, SERVICE PROVIDERS, AGENTS, EMPLOYEES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SITE, ANY WEBSITES LINKED TO OR FROM IT, ANY CONTENT ON OUR SITE OR ON SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify and hold harmless us, our affiliates, licensors and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions of Use and your use of our Site, including, but not limited to, any use of our Site’s content, services and products other than as expressly authorized in these Terms and Conditions of Use or your use of any information obtained from our Site.

Revisions and Errata

The materials appearing on our Site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Site are accurate, complete, or current. We may make changes to the materials contained on the Site at any time without notice. We do not, however, make any commitment to update the materials.

Links

We have not reviewed all of the third-party websites linked to by the Site and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the third-party website. Navigation to and use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

We may revise these Terms and Conditions of Use for the Site at any time without notice. By accessing or using the Site, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to the Site shall be governed by the laws of the State in which we are headquartered without regard to its conflict of law provisions.

Entire Agreement

These Terms and Conditions of Use, our Privacy Policy and any other document we deem relevant constitute the sole and entire agreement between you and us with respect to our Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our Site

Our Mobile Messaging Service is provided by Hatch, Inc., ServiceTitan, Inc. and Podium, Inc. and is subject to the following terms and conditions.

Mobile Messaging Terms & Conditions

Aquarius Water Conditioning, Inc., aka Aquarius Home Services (“We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), subject to these Mobile Messaging Terms and Conditions (the “Terms”). If you do not wish to continue participating in the program or no longer agree to these Terms, you can reply “STOP” to any mobile message from Us in order to opt out of the Program.

User Opt In: The Program allows users to receive SMS/MMS mobile messages by users affirmatively opting into the Program. Regardless of the opt-in method you utilized to join the Program, you agree that these Terms apply to your participation in the Program. The mobile messaging service used by Us to communicate with you requires human intervention for Our mobile messages to be initiated, and thus Our mobile messages are not sent to you by an automatic telephone dialing system (“ATDS” or “autodialer”). Nevertheless, by participating in the Program, you agree to receive autodialed marketing mobile messages and you understand that consent is not required to make any purchase from Us.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages from Aquarius related to appointment scheduling, dispatch updates, review invitations, coupons, specials, and promotions.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Us. Users will receive no more than five (5) marketing messages per month. 

How to Opt-Out: To stop receiving text messages from a specific Aquarius Home Services text messaging program, text STOP to the ten digit number for the text messaging program from which you no longer wish to receive message (i.e., the ten digit number from which its text messages are being sent). You will then receive confirmation of your opt-out of that text messaging program.

Your Mobile Telephone Number: You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Maven Air Care immediately if you change your mobile telephone number. You agree to indemnify Maven Air Care in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Maven Air Care if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Access or Delivery to Mobile Network is Not Guaranteed: Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Maven Air Care’s control, and Maven Air Care is not responsible or liable for issues arising from them.

Support/Help: To request more information, text HELP to the ten digit code for the text messaging program about which you have questions (i.e., the ten digit number from which its text messages are being sent). You may also receive help by contacting us at 651-246-0441 or submitting a “contact us” form at www.aquariushomeservices.com

MMS Disclosure: The Program will send SMS MTs if your mobile device does not support MMS messaging.

Disclaimer: The Program is offered on an “as is” basis. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of Our control. Your wireless service provider/network operator is not liable for delayed or undelivered mobile messages. Your participation in the Program is at your sole discretion and risk, and if you are dissatisfied with the Program, message content, or these Terms, you should opt-out and cease use of the Program.

Privacy Policy: We respects your privacy. We will only use information you provide to transmit your mobile messages and respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If in Our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

Read our full Privacy Policy here.

Dispute Resolution: In the event that there is a dispute, claim or controversy between you and Us, or between you and any third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, these Terms, Our Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim or controversy will be determined by arbitration in Dallas, Texas before one arbitrator. The arbitration will be administered by JAMS. For claims greater than $250,000, the JAMS Comprehensive Arbitration Rules and Procedures in effect at the time the arbitration is commenced will apply. For claims less than or equal to $250,000, the JAMS Streamlined Arbitration Rules in effect at the time the arbitration is commenced will apply. The arbitrator will apply the substantive law of the State of Texas, exclusive of its conflict or choice of law rules. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in this paragraph with respect to applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms. Either party may commence arbitration by providing to JAMS and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested (“Arbitration Demand”).

To the fullest extent permitted by law, each of the parties agrees that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement or any of the transactions contemplated hereby.

The appointed arbitrator may award monetary damages and any other remedies allowed by the state law designated above. In making his or her determination, the arbitrator will not have the authority to modify any term or provision of these Terms. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance the Award. Any Award (including interim or final remedies) may be confirmed or enforced in any court having jurisdiction, including any court having jurisdiction over either party or its assets. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review. Each party will advance one-half of the fees and expenses of the arbitrator, the costs of the attendance of the court reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms, the arbitrators will award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with that aspect of its claims or defenses on which it prevails, and any opposing awards of costs and attorneys’ fees awards will be offset. The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, or confirmation of an Award or its enforcement, or unless otherwise required by any applicable law. Any documentary or other evidence produced in any arbitration hereunder will be treated as confidential by the parties, witnesses and arbitrators, and will not be disclosed to any third person (other than witnesses or experts), except as required by any applicable law or except if such evidence was obtained from the public domain or is otherwise obtained independently of the arbitration.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to these Terms unless explicitly stated otherwise in writing. We reserves the right to change these Terms from time to time. Any material updates to these Terms shall be communicated to you. You acknowledge your responsibility to review these Terms from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept these Terms, as modified.

Changes to Terms and Conditions: Aquarius Home Services may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to www.aquariushomeservices.com. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Maven Air Care text messages will indicate your acceptance of those changes.

Termination of Text Messaging: Aquarius Home Services may suspend or terminate your receipt of Aquarius Home Services text messages if Aquarius Home Services believes you are in breach of these SMS Terms and Conditions. Your receipt of our text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Aquarius Home Services reserves the right to modify or discontinue, temporarily or permanently, all or any part of Aquarius Home Services text messages, with or without notice.

Joel DeMarais
Joel DeMarais
1718222835
Completely satisfied with the work Chris, Nick and Matt did installing a new Furnace and A/C system. They were very thorough, courteous and professional!
Ted ALLISON
Ted ALLISON
1718216675
Raymond Cruz
Raymond Cruz
1718192723
RayVery satisfied and impressed!Thanks to Travis, David, Adam & EricFriendly, professional and knowledgeableThey arrived explained what was going to happen and kept me updated on the process.Answered my many questions.As they finished cleaning everything up. They again insured that I had no other questions before leaving.GREAT JOB!!
Patty George
Patty George
1718150859
Brandon was great! He gave great advice, had attention to details, was helpful and trustworthy. I love that I can be in a service program with Aquarius to help me remember the updates and cleanings during the year, especially when I have too many things to remember to do. ☺️
Bryce Chu
Bryce Chu
1718148665
Nick and his partner were incredibly thorough in their inspection of my AC and furnace unit. They clearly pointed out areas of concern as well as what working properly both inside and outside. They presented clear options for repair or intervention. I felt was given all the information I needed and had all my questions answered in simple direct language that most laymen unfamiliar with jargon could understand. Highly recommend.
Anson MacFarlane
Anson MacFarlane
1718139319
Great service!
Dale and Carol Tilden
Dale and Carol Tilden
1718131763
Aquarius takes excellent care of my water softening and heating as well as my furnace and air conditioning systems. Also just had a new electric panel installed (needed updating).
Debra Klejeski
Debra Klejeski
1718055650
Jon answered our questions and explained everything on the checklist. He was very professional and courteous!
Jeff Peterson
Jeff Peterson
1718055086
Wally Lee
Wally Lee
1718044949
Brandon did a great job for us with our A/C general maintenance check. Very knowledgeable, and was professional and efficient.
Joe Capistrant
Joe Capistrant
1718042522
Nate is wonderful. Knows his stuff. Resolved a troublesome problem. Very pleasant, enjoyable fellow.
Cindy Rae Dainsberg
Cindy Rae Dainsberg
1718034743
Brandon was exceptional. Professional. Knowledgeable. Efficient. Kind. Caring. Remembers the client from previous visits. An excellent example of what Customer Service should be to keep customers coming back.
Gary Smith
Gary Smith
1718030176
Excellent technician. Nick is an outstanding young man and very knowledgeable. I felt like he was giving me an honest assessment of my system.
mary bond
mary bond
1717801266
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !Two weeks later…The air conditioner Aquarius installed in Dec failed to cool when we turned it on on our 1st warm days. After the poor experience I had had with them I didn’t want to deal with them again but since it was under warranty I had to. We were told we would have a technician out Wed morning. After waiting at home all day they called and canceled at 4pm. We were rescheduled for Fri morning. We had several calls during the day with updates At 5:22 pm we received a cal the tech would be here at 6pm. We cancelled our dinner reservation and are awaiting his arrival.I realize our air conditioning is not an emergency but we have spent 2days waiting for our scheduled service. This is in addition to the 10days they wanted us to wait for a new water heater(which I do think is an emergency) I feel bad for the tech who I’m sure has had a long day and must now come at 6 on a Fri evening. Once again I repeat Aquarius has failed us again !!
Todd Schull
Todd Schull
1717795955
Riley was the tech that performed our membership maintenance check-up. He did an outstanding job explaining what was included in the maintenance check-up. After his inspection, he was very detailed, using pictures, to help describe what he found and he made recommendations on what should be addressed now and what could wait until our next membership maintenance check-up. He was very thorough doing the repairs, cleaning impeccably both our furnace and air conditioner. We are going to request Riley for all our member maintenance check-ups going forward.
Gary Winkel
Gary Winkel
1717786300
John Keller
John Keller
1717778469
Gordy replaced my lawn faucet once it was clear that it could not be repaired. He explained the problem and the process to fix it in a clear and professional manner. The cost were what I expected for such a job.
Robert McDivitt
Robert McDivitt
1717771730
Great service from Ethan. Very helpful and professional.
Frank Potocnik
Frank Potocnik
1717721504
Service Tech Nick was great. Thank you
Anthony Mielzarek
Anthony Mielzarek
1717713912
Riley is always a professional when coming to the house for HVAC services. He is always a pleasure to deal with! Even my dogs like him!
Nancy Anderson
Nancy Anderson
1717632583
Our thermostat was not working properly. Called Aquarius & they contacted , Nick Sarinske. He arrived soon after & was able to figure out what the problem was. He explained the problem & the solution very thoroughly. Great service🙂
david e brown
david e brown
1717628659
Friendly. Fast. Great staff
Sue Austin
Sue Austin
1717607256
Chris Becker
Chris Becker
1717547200
Nick stayed until my AC problem was fixed and verified it worked, even stuck around as we were hit by a rainstorm. Very impressed. Thank you, Nick, for going the extra mile to check (and replace!) that capacitor, educate me a bit on the AC unit itself, and making sure it worked before leaving!
Lloyd Lindenfelser
Lloyd Lindenfelser
1717540351
Very knowledgeable and helpful!Received prompt estimate for repairs. Thanks, Paul
kay Linsmeier
kay Linsmeier
1717527233
Tried to take advantage of me, because I am old. Tried charging me $2100 to replace a part on unit that costs $800, per other estimates, very disappointing.
Jim Muehlbauer
Jim Muehlbauer
1717523996
Guys were on time, and did an excellent job. They explained everything to our satisfaction, Great job!
Will Determan
Will Determan
1717518929
Nick was over the top wonderful to work with, highly efficient troubleshooter, and a proper gentleman! Highly recommend!!
T.R Hinrichs
T.R Hinrichs
1717453461
Great friendly service!
barry spotts
barry spotts
1717448139
Very knowlegable
Greg Benson
Greg Benson
1717440410
Serviced our soft water system, very professional
Gary Fritz
Gary Fritz
1717427584
Brent was on time, friendly, courteous, and efficient in his work. And left no trace. Very clear as well when discussing services rendered and needs I should keep in mind.
Julie A. Stoner
Julie A. Stoner
1717261784
This was the first time we used Aquarius Service. We were really impressed! 👍 Our Technician's name was Casey Ogilvie. He was very Professional.😊 Always explained everything he was doing & was able to resolve the problem, right away & was very well informed about the task @ hand. No complaints! Seems like a really nice guy.🙂Thanks, again, Casey, for a job well done! ✅ May/2024.
Doug Hicks
Doug Hicks
1717256807
Very professional.
Hager Studios
Hager Studios
1717163166
Friendly, knowledgeable techs, good install on my furnace and heat pump. Overall a very positive experience.
Clive North
Clive North
1717158882
Aquarius installed our ERV and it's been truly mind boggling how much better our air quality in our aggressively sealed house became immediately. Timely, thoughtful, and happy to keep everyone in our household safe. Would recommend!
Paul Ciernia
Paul Ciernia
1717125673
It's not much fun when your furnace goes out on New Years Eve with a forecasted minus 18 degree night approaching. Aquarius responded quickly, determined the furnace was not repairable, came the next morning (Saturday - New Years Day) to arrange a replacement which took place on Monday. They provided us with 4 space heaters which kept us above 60 degrees for the weekend. The installation of the new furnace was quick, professional and very neat. One could say they left us feeling very warm. All the Aquarius professionals we dealt with, Service, Sales and Installation, clearly took pride in the quality of their work. And, they offered a very generous Veteran's discount. Definitely 5 Stars.
Jim Roskens
Jim Roskens
1717103899
Brendon did a thorough job.
Kenneth Janda
Kenneth Janda
1717102014
Matt from Aquarius showed me photos of the furnace blower fan before and after he cleaned it. A dramatic diference. Moreover, he detected low (20%) humidity (not good for January) and showed us how to set the smat thermostat to increase it to 35% and lower the heating temperature. Excellent service and advice.Brandon was pleasant and efficient. Replaced a part under warranty. Great job.
Mark Potter
Mark Potter
1717097910
Alec was very thorough-great job tuning up our A/C for the season
Kristina Sande
Kristina Sande
1717086091
Great service, as usual! Knowledgeable and efficient, and made sure to go through all of the details of the work that was completed.
Jeff Ericksen
Jeff Ericksen
1717006658
Matt Smith
Matt Smith
1716995221
Sharon Elaine Pudwill
Sharon Elaine Pudwill
1716942491
Both HVAC Technicians (Ethan and Nicholas) were professional and thorough when performing annual AC Service Maintenance
Jerri Turner
Jerri Turner
1716934641
Carol Gooden
Carol Gooden
1716929431
Brad was the lead tech on installing my AC/furnace on May 28, 2024. He was outstanding. Very kind and personable. I couldn’t ask for a better final install. Brad was AMAZING! Thank you so much for a fantastic job.
Susan Tu
Susan Tu
1716924061
Very friendly young man. No pushing to buy more or upgrade any product. He cleaned up every area he worked in.
Lynne Bly
Lynne Bly
1716922742
Great annual check up for our AC system!
Sue Bower
Sue Bower
1716845061
Alec, our technician for this semiannual maintenance check was great! He checked everything thoroughly, documented everything for us, and made a couple of recommendations with no pressure. He also took the time to thoroughly clean the leaves out of our outside AC unit. None of the technicians before him have ever taken the time to do this for us. Extremely impressed with Alec, and his quality workmanship and work ethic. Thanks again Alec!!!
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