Jon went above and beyond to clean my air conditioner. He's amazing. I will request him each time my air conditioner and furnace need servicing. Thanks, Jon!
By far my favorite company. We’ve been customers for almost 11 years. Everyone has treated us with kindness, respect and honesty. Aquarius has been the best with fixing our furnace and central air conditioning unit. Thank you Aquarius for treating us so kindly and having wonderful customer service. We couldn’t ask for more.
There were many changes on my appointment. None of them Ethan’s fault. He was the third technician assigned today. He did a great job and helped me beyond his job responsibilities.
Very knowledgeable and thorough in their work. Very friendly and explained what was done. Took the time to go over everything. Fast on time service. I would recommend Riley for all your needs with Aquarius Home Services.
Thomas was our Sales person and explained the Mitsubishi system and configured best ways to install the system for both system efficiency and aesthetics in our 1951 vintage rambler style home. He was considerate, customer oriented, friendly, and very knowledgeable of the Mitsubishi Mini Split system. Jon was the Installation Lead Team member and was expedient, thoughtful, courteous, customer service oriented and explained the 18 BTU Mitsubishi Mini Split system thoroughly. His co-worker Jeff was courteous, friendly and expedient. Mao and Paul the two electricians were also friendly, expedient and courteous. They all were respectful of our home and following the installation of the two components of the Mitsubishi system they cleaned up their respective work areas thoroughly. We were very satisfied with their experience, knowledge and work ethics. We felt they all went above and beyond in their work. We would not hesitate to recommend them to others.
He did a wonderful job. He went above and beyond making a stable base to set my toilet. I have used them several times and will continue to in the future.
Our tech, Nick, was able to resolve the issue we had all winter with using more gas than expected. He explained what he did and then ran the check on the A/C all the while explaining the process. Very pleased with his service, and would hope to have him again if needed.
Their Angela and Micah saved our day! Our old water heater quit on one Sunday, which had been giving me a concern since we moved into this new home last year that it was set neatly behind Aquarius’ water filtration tank in a small utility room. When Angela called me back swiftly on my early Monday morning voice message, she understood and responded to dispatch Micah. Micah was friendly and efficient in explaining the situation, as well as the installation. While the problem was unfortunately the worst case scenario, they brought a new water heater for Micah to complete the installation with intricate maneuvers of reinstalling the filtration tank as well. Thank you very much!
Aquarius kept me up to date with expected time of arrival. The plumber, Adam, was patient, kind, and helpful. He offered suggestions, but was not pushy, which I really appreciate.
Every person from Becky on the phone to the installers were excellent. I feel like they were all the best of the best. I appreciate very much the total clean up too. I'll be sure to use your other services too without hesitation.APRIL 12, 2024Brandon put much time into a thorough check-up of the AC. He taught me how to hose out dirt. Personally, I like him for his friendliness and the fact he is so caring of his Grandma. All and all I have much confidence and trust in the services of Aquarius.
The technician, Riley, was courtesy and well informed. The office staff was great to work with in scheduling and reaching out the day of the appointment.
Mick, Chris, Paul and the rest of the crew were great - personable, professional, and communicative. They took the time to explain what they were doing as they installed our new heat pump, answered questions, and clearly cared about doing the best job possible. And Aquarius handled the rebate process with Xcel.
We had an old water heater that started leaking and knew it needed to be replaced sooner than later. We decided to call Aquarius since they've done work for our neighbors and have a good reputation. Shortly after calling Chris came out, did a thorough review of the situation, and provided several replacement options to consider based on our needs. He was very transparent, explained everything clearly, and answered all of our questions. Within a few hours of the original call Chris had a new water heater installed at a reasonable price and we were very relieved that it was done so quickly and professionally. The service and quality of work definitely exceeded our expectations and we wouldn't hesitate to recommend Chris and Aquarius.
Your scheduling has been terrible , you have rescheduled us 3 times in the last 3 request s for service. We may have to look for another provider in the future!
Nick conducted the annual air conditioning service. He was extremely thorough and explained things so I truly understood what he was doing. And the big plus...he was kind, courteous and thoughtful. Thank you Aquarius!!
Best experience, called for ac tune up knowing it needed work or replacing, Riley was fantastic. Knowledgeable, honest and caring, what more could you ask for?
Exact text from my wife after having a plumber come fix our sink. "The tech that came out was so nice. Everyone who has come here from Aquarius has been so nice."
Nick was absolutely wonderful to work with and very easy to talk too. He explained thing's very thoroughly and was able to answer all our questions. We appreciated his honesty and the time he put into inspecting our furnace and AC, and showing us pictures of the inside of the furnace as well as explaining what he found. Outstanding Professionalism! Thank you
I couldn’t recommend Aquarius enough! Our furnace went out Tuesday morning and we called another company by mistake (which we didn’t know at the time) what they wanted to charge us was ridiculous! We needed a second opinion and came across Aquarius and all their wonderful reviews. I called and Kurt was out here with in a few hours to give an estimate. He is like a friend walking in to your house but in a very respectful way. He was very informative and explained things well. We felt comfortable with the whole thing and decided to finalize the purchase. They could have come out a day later but it didn’t work with our schedule. So, two days later Jon showed up to put the furnace in. He is awesome and you can tell he really enjoys what he does! I really liked that he gave me some tips to help keep things running smooth. He left the house just as clean and before he got here. I found out Kurt and Jon are father and son. It proves to me that Aquarius is a good company if family members are working at the same company.
From the time of arrival to completion, the team was very professional from install to clean up. It was certainly my pleasure to chat with team members and they went above and beyond my expectations. From this disabled veteran, words can't express my gratitude. Thank you Kurt, John and the rest of your team.
Excellent service from Aquarius Home Services. Micah today and another gentleman a couple weeks ago were both knowledgeable, capable and very professional. Thank you!