K5 Drinking Water System

Your water softener improves the working water throughout your home. This is the water used for bathing, cleaning and laundry. Softeners are not designed to improve drinking water quality. Drinking water systems improve the water that you use to drink and cook with by removing objectionable taste, odor and other potential contaminants.

They are designed to significantly reduce to negligible levels the amount of contaminants that are commonly found in city and well water supplies.

Simply, taste and pressure. If you notice a difference in how your water tastes or if the water pressure from the drinking water faucet decreases, please contact us. It may be as simple as needing new filters.

When a filter change is required, you will notice a dramatic reduction in the flow of water. The system’s Puremometer will also indicate that it’s time for a filter change. The filters typically last for 500 gallons, so for the average family of four, this is approximately nine months to one year. Larger families or high usage of the drinking water will require filter changes more frequently.

The type of filters you require is dependent on your household’s water supply. This information is located on the inside of the panel of the drinking water system. Although you can change the filters yourself, we recommend that you contact us for assistance. We will be able to determine the exact filters your particular system requires.

We’ll even come out and change the filters for you so at the same time, we can sanitize the system, check your water and make sure your system is functioning properly.

(Sanitization of the system is required every two years.) If you choose to install the new filters yourself, carefully follow the instructions found in your owner’s manual. Should your water quality change over time, Kinetico has a wide range of specialty filters to treat a variety of water issues.

Even if you’re unsure of what you need, we will be able to determine the type of filters your system requires by checking your installation and service history.

Also, you may want to keep a spare set of filters on hand. We have a salt and accessory sale on the second Saturday of every month. This is a great way to stock up on supplies at a discounted rate.

While high quality water is being delivered to your refrigerator
(if installed from your drinking water system), you will need to refer to your refrigerator’s owner’s manual to determine the risks involved in removing the refrigerator filter.

1. Unscrew the neck (small ring right above the faucet base). Be sure that the lever on the faucet base, that turns the water flow off and on, is closed so no water will spray when you remove the gooseneck. A small bit of water will dribble out when you remove the faucet.
   
   
2. Soak it in a mild bleach/water mix for approximately 20 minutes.You can also use a cotton swab or cleaning brush to clean the inside.
   
   
3. Make sure to thoroughly rinse the faucet in plain water before re-installing. And, turn on the drinking water faucet and let the water flow for a few seconds before taking that first drink.