Privacy Policy

Last updated: September 29th, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Aquarius Water Conditioning Inc., 3180 Country Drive.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Aquarius Home Services, accessible from www.aquariushomeservices.com
  • Service refers to the Website.
  • Country refers to: Minnesota, United States
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the “What Are Cookies” article.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.
  • Targeting and Advertising CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to advertise on third party websites to You after You visited our Service, to contact You.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

We use identity resolution technology in our marketing. If you no longer wish to be marketed by our company, please send an email to:  marketing@aquariushs.com

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Advertising

We may use Service providers to show advertisements to You to help support and maintain Our Service.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

 

Rommy Arias
Rommy Arias
1726423673
Again a great experience. Micah did an excellent job. Profesional, courteous, good maners, friendly ,knowledgeable. We are loyal to Aquarius because always they have done right to us. Will keep using itTotally recommend.
Marjorie Rogers
Marjorie Rogers
1726324710
Brad was personable and professional.
Chris Thomas
Chris Thomas
1726282284
Our technician for AC check-up, Timothy, was excellent. We had a deficient component that needed replacing (due to standard wear) and he expertly explained the importance of this part and what it does in layman’s terms. He was very personable and friendly- we would have him or any of the Aquarius Home Services staff out for future check-ups and repairs.
Amber Kasprowicz
Amber Kasprowicz
1726253792
Nick was very thorough in his inspection and we appreciated his knowledge and expertise.David, Jon, Matt, Paul and Mao did a fantastic job with our furnace and AC installation. They were efficient, thorough and personable.Ethan did our AC checkup and he was very friendly and knowledgeable. Very happy with all of the services we've gotten.
Lee Place
Lee Place
1726239525
Arrived earlier than estimated time which was awesome. Mike was professional and took his time verifying the issue. Once the issue was resolved verified the rest of the A/C system was working properly as well. Took the time to explain come issues with the system and what I can do as a homeowner to help maintain it.
Tom Holland
Tom Holland
1726239129
Every visit so far with Aquarius has been great. Techs are professional, knowledgeable, and friendly. Highly recommend.
Connie Briol
Connie Briol
1726187495
Technician Tim Halverson was personable and knowledgeable. He clearly explained the process of tuning up my furnace and answered all of my questions completely. I use Aquarius for all of my HVAC, electrical and plumbing needs. Great company!
darkoisg
darkoisg
1726180446
Nick is a very good person to work with, he explains in detail everything he is doing and is very direct in saying what is right and what is wrong.We are very happy that Nick visited our house.THANK YOU.
Tobe Goldberg
Tobe Goldberg
1726148192
We had excellent service from Casey. He was thorough and very conscientious. He stayed until the job was done and explained everything along the way. Highly recommend Aquarius Home Services.
Debbie Mettler
Debbie Mettler
1726106256
Workers were very professional and did extra work to help us out as customers.
Debra Kaye
Debra Kaye
1726104212
David was very thorough, informative, knowledgeable, quick to respond, and kind.I wasn't sure which HVAC company to call but very glad I called Aquarius and that David was our technician.
Kaitlyn Burggraff
Kaitlyn Burggraff
1726081622
Nick was a very excellent technician. Very knowledgeable and thorough with his work. Would recommend to everyone I know!!
Karen Peterson
Karen Peterson
1726072580
Derek D. From Aquarius is the BEST! We trust him 100%!
Sheri Kitzerow
Sheri Kitzerow
1726041919
Brad and his crew arrived at the time stated. Brad explained the what they would be doing for the installation of furnace/heat pump. The work was completed in time frame Brad stated it would take. The workers ran a system test to verify units were installed properly and working. Brad explained/showed me what they did and how the units work. Showed how to use the app on my phone.
CJ FAAS
CJ FAAS
1726015168
Justin was AWESOME!!! He deserves a raise.
Brenda Maguire
Brenda Maguire
1726002377
Very good service
Tammy Roen
Tammy Roen
1725996330
Jenni Evans Black
Jenni Evans Black
1725992859
I appreciate the technicians Aquarius Home Services sent out to check out our A/C and Furnace, Nicholas and Tim! Super kind, knowledgeable, explained things so I could understand and was not pushy about anything!
Leroy Gall
Leroy Gall
1725977145
We needed our outdoor water spigot repaired. Master Plumber, Paul Teale, was very knowledgeable and provided prompt professional service.
Cheryl Voss
Cheryl Voss
1725925582
Debbie Mills
Debbie Mills
1725908431
Excellent customer service! Ethan was thorough and provided a detailed explanation of everything.
David Kralovec
David Kralovec
1725896602
Nick did a great job diagnosing my existing water system. He clearly explained options and did a great job quickly repairing my system.
John Hable
John Hable
1725894788
Donald Flemino
Donald Flemino
1725668223
Jay Russell
Jay Russell
1725667603
Excellent customer service. Very knowledgeable and personable.Kept us informed. Expert installation as promised. Made sure all was explained and knew how to operate before departing.Highly recommended! Great job!
Sandy Plattner
Sandy Plattner
1725653111
Mike did a great job. Explained everything that he did and what we had to do. We also found out that we were adding salt at the wrong time and what kind of problem that was causing.Give the poor man a raise. He listened to us babble on. Very nice person. You are lucky to have him.
Beth Westrick
Beth Westrick
1725651173
Fast, affordable and professional
JD
JD
1725646876
Ivy Faulkner
Ivy Faulkner
1725640951
Alec was great. He accommodated my limited mobility after surgery and answered all my questions.
Aaron
Aaron
1725640750
Karen Dorn
Karen Dorn
1725637859
Micah was super nice, explained these well, and quick with the fix!
Michele Ryan
Michele Ryan
1725564640
My HVAC full system peak performance check with Marcus M. went great. Marcus was very through and helped explain everything he was doing and made it easy to understand every step of the way. He repaired or cleaned up items found on check relating to my furnace making sure it will be ready for the upcoming season and gave me items to look at in future regarding AC. I would 100% recommend Marcus and would hope to have him come for future maintenance needs.
Marc Akerlind
Marc Akerlind
1725554428
Brandon was excellent. Excellent, timely install, clean, professional, communicative.
Steven Anderson
Steven Anderson
1725493080
Great service very promt and efficient..I would highly recommend my installer and he came back in 6 months to change filters and perform maintenance
Jan leppla
Jan leppla
1725489633
Dave did a fabulous job helping me with installing a ceiling fixture in front hall and purchasing and installing a ceiling light fixture in laundry room. He was very professional, plus being friendly at the same time. Would call to use him in the future!!
Heidi D
Heidi D
1725479693
I've had several interactions with Aquarius this year...HVAC, Plumbing, and Electrical. In all cases, options where thoroughly explained, workmanship was excellent, workers were professional, and no surprises financially. I'd strongly recommend Aquarius for home service needs!
Mark Bennett
Mark Bennett
1725477697
Marcus was very professional, thorough, and knowledgeable. He did and excellent job. I would highly recommend!
david ramsey
david ramsey
1725473352
Lindsay
Lindsay
1725395002
Great service. On time and extremely friendly and detail oriented.
Lori Nelsen
Lori Nelsen
1725390425
B Sirotiak
B Sirotiak
1725200971
Shawn and Casey were very kind and informative. They were happy to show us how stuff worked and were able to present options while laying out pricing in timely manner. We chose to have Aquarius home service continue to maintenance our water treatment system.
Glen Hill
Glen Hill
1725153019
Nick did a great jobThank you
Kraig Peterson
Kraig Peterson
1725051957
Technician was knowledgeable and courteous
Mary Wild
Mary Wild
1724985374
Nick did a GREAT job! He explained what work needed to be performed and then completed it in a timely fashion. We highly recommend Aquarius Home Services!
David Merritt
David Merritt
1724977648
Mark Hamre
Mark Hamre
1724976540
We had the Aquarius technicians install a new furnace, air conditioner and air exchanger. Mick, Chris and the rest of the guys did an outstanding job. They were knowledgeable about HVACs and personable to talk to. They explained how the system works and gave a short tutorial on maintenance. They were hard workers arriving at the expected time. We were very pleased with their work. 5 stars for sure.
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