Privacy Policy

Last updated: September 29th, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Aquarius Water Conditioning Inc., 3180 Country Drive.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Aquarius Home Services, accessible from www.aquariushomeservices.com
  • Service refers to the Website.
  • Country refers to: Minnesota, United States
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the “What Are Cookies” article.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.
  • Targeting and Advertising CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to advertise on third party websites to You after You visited our Service, to contact You.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

We use identity resolution technology in our marketing. If you no longer wish to be marketed by our company, please send an email to:  marketing@aquariushs.com

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Advertising

We may use Service providers to show advertisements to You to help support and maintain Our Service.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

 

Janeen Nasko
Janeen Nasko
1733080350
Kelli Hedlund
Kelli Hedlund
1732935795
Paula Kamman
Paula Kamman
1732930114
Alex did a great install and answered all my questions. I really appreciated his professionalism. Thanks Alex!
Logan Frank
Logan Frank
1732925301
John Ehret
John Ehret
1732920596
Once again, awesome work. I can’t imagine better support, thanks again guys!!!!
Caitlin Anderson
Caitlin Anderson
1732916424
Our tech, Chris, was so helpful and so easy to work with ! He was thorough, fixed our issue with our R/O system and was so friendly in the process. We’ve been super happy with Aquarius and all the employees that have helped us!
Terri Heimerman
Terri Heimerman
1732913484
Excellent service! Very friendly and knowledgeable. Ethan was very helpful and informative.
Lukas Veil
Lukas Veil
1732905245
I cannot thank Aquarius and their team enough. Our furnace gave out the day before Thanksgiving. Mike Sippel came over same day and walked us through our options. He was super knowledgeable, friendly and professional. 7am the morning after Thanksgiving Brad and his team were there to install our new HVAC. 10/10 service from start to finish.
kathy tunheim
kathy tunheim
1732896710
Sawyer & Ryan were both very knowledgable, helpful and polite! Really appreciated their patience with me- a not-very-tech-savvy consumer!
Stacie Lien
Stacie Lien
1732806420
Installer was very knowledgeable of the equipment and the installation. Very satisfied of the work he did.
Sarah Palmer
Sarah Palmer
1732804035
I called several plumbers and Aquarius was the only one who squeezed me in at the end of a day before a holiday weekend. Stephen came and looked over the multiple issues I had and walked me through the different options of repairing or replacing. Within an hour, my problem was fixed. He was professional, knowledgeable and pleasant. I know who to call right away the next time I need a plumber or drain specialist. Thanks, Aquarius!
Steve Gorr
Steve Gorr
1732799263
Arrived on time, worked performed well and communication was thorough and professional.
Jennifer Thue
Jennifer Thue
1732759596
Mike and his trainee did a great job! They went above and well beyond to help me today. Very happy with the service!!
Walter Rauen
Walter Rauen
1732756895
I would recommend Aquarius Home Services to everyone for water treatment. Craig was able to come in the evening to fit our schedules when all the “other guys” only do daytime appointments. Alex was great on the install. He was able to make it out the next day, and got our Kinetico water softener and K5 drinking water filter setup and rocking just in time for Thanksgiving. 10/10, ⭐️⭐️⭐️⭐️⭐️, 👍👍.
Shirley Eliason
Shirley Eliason
1732755884
Derek Maffei
Derek Maffei
1732742673
Thank you Kong for your expertise and excellent customer service diagnosing the hardness and iron coming from my well water and also thoroughly testing my Kinetico water softener. All of your help including showing me the proper way to change the filter in the unit is greatly appreciated.
Keith Cara
Keith Cara
1732742296
Austin was very helpful and knowledgeable.
Scott Hendrickson
Scott Hendrickson
1732738154
Took the time to show me some areas to keep an eye on now before it became a problem in the future.
Armah Lansanah
Armah Lansanah
1732734490
Jon was very knowledgeable and experienced in providing our home quality service especially on our water system. Thanks Jon
Hannah Atkins
Hannah Atkins
1732734373
Mark Lex
Mark Lex
1732733977
Very friendly and thorough
Mary Smith
Mary Smith
1732729743
Nicholas did a great job and was very thorough! I would definitely choose Aquarius!
Ted Krize
Ted Krize
1732659603
Aquarius and their team delivered expert guidance and exceptional service for installation of a tankless water heater and Kinetico system. Andrew was a true professional and handled every step with knowledge, courtesy and confidence. Very impressive!
mlbrown45
mlbrown45
1732656120
Jon was very friendly and knowledgeable
Dan Webb
Dan Webb
1732649701
Kalia Vang
Kalia Vang
1732646026
Jon explained everything well and in detailed. He answered all of our questions and concerns that we had. It was a great experience.
Jon Hendrickson
Jon Hendrickson
1732642986
Robert Krusell
Robert Krusell
1732640248
On time, thorough, explained each step, friendly, spent time going over what was done, neat and clean.
Scott Bertram
Scott Bertram
1732637042
Mike Brown was extremely courteous and professional.
Richard Vosika
Richard Vosika
1732622664
My experience with your company continues to be very positive. I have met several of your employees at my home and in your office and continue to be impressed with the friendliness and professionalism of all. Most recently your service technicians have replaced two frozen outside water pipes and performed annual maintenance on our water softener. In all cases, your people were friendly, professional, hard-working, and enjoyable to talk to. You have a good team - take good care of them.
Laurel L. Klosterman, CFSP
Laurel L. Klosterman, CFSP
1732566008
Professional and personable!! Mike came in, took care of everything!! Hoping to see him the next time we get service. Thanks!!
Jon Berry
Jon Berry
1732563997
Ken Barker
Ken Barker
1732563316
Awesome chaps! Sean was very informative and detailed. I like to do things myself so he gave me all the info I need to do what I can myself. Sean never made it sound like I had to always have service do the work.
Barbara Caliendo
Barbara Caliendo
1732549870
Mike was great! He was very patient and answered my many questions
Tony Spencer
Tony Spencer
1732549707
Always a high-level of professionalism with everything we engage Aquarius in!
Ian McNaughton
Ian McNaughton
1732405548
Ended up being Saturday evening when technician arrived for checkup. He spent hours here making sure the water cycled through and was right. I’m impressed with his patience and dedication to getting it right Great service.
Hector Castillo fernandez
Hector Castillo fernandez
1732394768
I appreciate the quick response and professional manner of the technician
Brian Mahan
Brian Mahan
1732375381
I’ve had the pleasure of working with service technician Jon Anderson a few times over the past few months. I was having a quirky & intermittent issue with my water softener. Jon was always thorough with his problem diagnosis, patient with my questions & generous with his time. He even provided his contact information in case I had an issue off-hours. I highly recommend both Jon & Aquarius!
Jean Grossman
Jean Grossman
1732374282
Brandon was speedy, informative, helpful and friendly and professional!
Alexander van der Weide
Alexander van der Weide
1732322664
Great service and took the time to explain the system to me
Karen Christian
Karen Christian
1732318199
Marcus was very professional and thorough while performing an inspection on my furnace. He suggested a few minor things that might be beneficial at this time. Also,my Lennox is 22 yr old so considering purchasing a new one. He was very knowledgeable & trustworthy.
Kevin Herbst
Kevin Herbst
1732316594
Good job. Friendly installer. Pleased with the work that was performed.
Rania Johnson
Rania Johnson
1732316175
Great service with ensuring the water quality is good and informed of what needs to be taken care of soon. And clarifying information I received wrong information from the first time the service guy explained. This would have helped me better monitoring and caring water softener device. Great work. I hope to have him come back for a follow-up work in a few weeks.
Shayne George
Shayne George
1732315112
Very pleased with the install and technicianHighly recommend this service.
Dale Tranter
Dale Tranter
1732314222
Gordy quickly diagnosed our plumbing problem and devised a solution to solve it quickly and at reasonable cost. We are very pleased and will use Aquarius again when needed.
Thomas R Hokr
Thomas R Hokr
1732312455
T S
T S
1732311692
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