Siren, WI
Water Softeners and Water Treatment in the Siren Area
Google Rating
4.8
Based on 61 reviews
Aquarius Home Services, Kinetico
4.8
Alix Berger
16:47 15 Jan 21
Dave Nelson
17:13 08 Jan 21
Lorlee Peper
20:03 31 Dec 20
Jane Smith
21:39 29 Dec 20
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
Steve Mullin
17:57 10 Dec 20
Brendon Pagel was the one that showed up to clean and service our home water system. He was very professional and quick and would recommend him for further service of my system.
NW Wisconsin Real Estate 101
18:17 03 Dec 20
Great service and AWESOME water!
Jon Fila
19:27 06 Nov 20
Just moved to a house where there were some confusing plumbing issues. They patiently spent some time trying to trace the issues and provided helpful information and were even able to solve one of them while being honest about the potential need for more investigation. I would definitely recommend their services. I previously used Aquarius for a Kinetico home water system and will be using them again for HVAC service. Glad to know a trustworthy organization is available for all of these needs.
Dana Mitchell
18:59 19 Oct 20
David is a sheer delight. Not only is he a super nice gentleman, he explained everything in detail for me. He made sure that I understood everything he was looking at and things that needed to be fixed, as well as other options for me to consider.Thank you so much for sending him my way.Sincerely, Dana Mitchell
George Yoshida
17:39 16 Oct 20
Laura Roux
14:27 14 Oct 20
Curt Bruhn
00:03 07 Oct 20
The service technician was on time and very helpful. I'm glad I went with Kinetico.
Cindy Cowell
20:38 06 Oct 20
Friendly, considerate, got the job done and cleaned up well also! Tested both the heat and the cooling, helped program the thermostat and I couldn't be more pleased! I will rest much more comfortably now! Thank you!!!!!!!!!!!!!
Pamela Garvey
19:39 02 Oct 20
Both Derek and Jeremy did a great job! The were on time, professional and very informative when it came to explaining their products and services.
Pete Smith
16:55 30 Sep 20
Wade from Kinetico was excellent! He quickly found the problem and fixed it. Highly recommend Kinetico (their products and great customer service).
Paul Babinchak
20:08 28 Sep 20
gfishin1
14:15 28 Sep 20
Service Rep was ontime, knowledgeable, friendly. Located and fixed the issue quickly. Very satisfied.
Joyce Stanchfield
23:22 17 Sep 20
Wade came in and went right to work. He stayed with the job telling us what he was doing. He was done in no time and left the area as clean as he found it
Brent Peterson
18:46 15 Sep 20
Mark Kravik
21:06 08 Sep 20
Arrived per schedule, friendly, worked fast. Cleaned area and explained how system works. Very pleased with service received.
Frank Stone
17:01 04 Sep 20
Becky Popp
17:28 21 Aug 20
My husband and I had the pleasure of receiving not only quality and professional customer service, but on-site service for our plumbing needs. The plumber that arrived at our home was very professional and called us in advance to give us a estimated time of arrival. We were very happy with his quality of his work, at a great price. I would highly recommend both Kinetico and the plumber for any needs. We will definitely continue utilizing their services!
Arnie Nelson
22:30 20 Aug 20
Wade was very timely for the appointment. He was friendly and a good communicator. Communications of appointment were timely and very professional.
Gary Sankary
18:20 12 Aug 20
Wade was great. Came early, was very thorough. We've had our system for about 15 years, have been very happy with the equipment and the service.
Greg Battisti
21:44 29 Jul 20
Kevin Albrecht the sale rep was very informative and explained to me what my issue was and how to fix the issue. Derik Buck the installer was very professional and did an excellent job. He also explain how to download the Kinnectio app and explained the many features that the system that we purchased has. Hopefully, we will be very pleased with this system, I guess time will tell.
Debra Reineccius
20:20 25 Jun 20
Tim Scanlan
15:00 25 Jun 20
Mark Grabe
18:24 22 Jun 20
Judy Seabold
15:33 17 Jun 20
Don Rasmussen
15:02 16 Jun 20
Joe Whitstone
14:50 13 Jun 20
Albert Schmid
22:35 10 Jun 20
Very nice and knowledgeable tech.
Cindy Soderberg
17:57 15 May 20
Great service, knowledgeable & friendly.
dc stumm
03:07 13 May 20
Denise Skjerven
16:37 05 May 20
Great service from the technician and the office staff. Thanks!
Kendra Quist
19:24 28 Apr 20
Mitch Heller
19:04 09 Apr 20
Technician was very friendly and knowledgeable! He laid out a rug at the front door, wore booties to cover his boots, and got everything taken care of! Highly recommend Aquarius Home Services!!
Ami Andersen
16:57 01 Apr 20
thom brace
03:22 31 Mar 20
Good communication. Punctual. Professional. Conscientious and quality work. Very appreciative of the business. Extremely happy with the results!
Donnie Stepp
19:53 26 Mar 20
Michelle W
18:26 09 Mar 20
Text message appointment reminders showed pictures of the salesperson or technician who would be coming, which I liked. Professional, courteous staff, patient with answering questions and giving ample information/instruction.
Ken Henjum
15:17 29 Jan 20
Best service available. I would never use another system except Kenitico They’re the best Wade is always dependable
betty paskausky
21:12 16 Jan 20
The technician ,Wade, diagnosis the problem quickly. Had the system operating properly within a short time. He knew exactly what to do. Besides being knowledgeable is has a great personality.
Kathleen White
01:37 15 Jan 20
Everything was great!!
Debbie Saraceno
17:50 27 Dec 19
Anthony Roach
17:24 13 Dec 19
Our technician was Mike and he did a great job in explaining what he was doing and replacing items that need to be fixed. It was nice to have someone that is so knowledgeable and very personable.
Renee Graves
23:34 21 Nov 19
Beth Petersen
20:11 07 Nov 19
Wade was the complete professional, taking time to answer all my questions. Great service!
Cathy Larsen
17:00 19 Oct 19
Facebook Rating
4.9
Based on 588 reviews
Aquarius Home Services/Kinetico
4.9
Jeanette Standfield
22:10 19 Jan 21
The young man was so courteous and very knowledgeable. His name is Jake. Answered my questions so I could understand the reasons for what he was doing. Cleaned up when he was done. Was on time as well. Thank you!
Douglas Anderson
20:35 18 Jan 21
Know their stuff. Don't try to oversell services, Brendon explained everything and cleaned up after the required repairs.
Scott Malinosky
15:11 18 Jan 21
Prompt, responsive service provided by competent and friendly technicians.
Ann Smith
22:31 16 Jan 21
They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.
Robin Coburn
00:50 15 Jan 21
I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.
Donna Tatro
17:19 14 Jan 21
Very prompt friendly and efficient installation. Sure I will love the systems.
Jim Kocian
20:15 13 Jan 21
Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.
Lori Barry
01:00 08 Jan 21
We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry
Rob Smith
03:24 03 Jan 21
They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You
Lana Albrecht
21:30 28 Dec 20
The service staff after always very friendly, helpful and efficient. I works give them 5 stars.
George Mitchell
00:33 24 Dec 20
The good service. The excellent tasting water. The best service guys, friendly and knows there product.
Heidi Peterson
20:17 18 Dec 20
This week we had a furnace tuneup from Aquarius Home Services. Jon Swedberg did a very thorough job of checking out our furnace and informing us of the specific details. Highly recommend Aquarius for furnace checks.
Cindy Cieslik
03:12 11 Dec 20
Justin Roland did a plumbing call, he was very courteous and helpful. He also observed COvid protocol
Philip Rodberg
20:48 02 Dec 20
Brian, David, and Travis did a great job on my installation of a new furnace and air conditioner unit. I’m most satisfied at this time.
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Gail Krause
00:51 05 Nov 20
Our technician, Cory Hanson, found our system was incorrectly hooked up by a previous company. He cleaned up the problem and was excellent at telling what the problem was. Plus, he was very friendly and professional.
Janet Johnson
03:40 04 Nov 20
Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!
Marilynn Wolk Paulson
14:06 30 Oct 20
Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.
Brad Jacobson
21:44 28 Oct 20
Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.
Brendan Woodward
19:48 28 Oct 20
Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!
Carol Young
15:29 27 Oct 20
We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.
Nancy Hoffman
19:03 26 Oct 20
Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!
Anna Lee
21:25 21 Oct 20
David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.
Laurie Holmberg
20:34 16 Oct 20
Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!
Daniel Ditch
15:22 16 Oct 20
These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.
Patty TenEyck
14:53 16 Oct 20
Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!
Cheryl Rossini
22:05 15 Oct 20
The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
Joyce Price
15:01 15 Oct 20
Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
Douglas Amundson
21:09 13 Oct 20
We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.
Brenda Gliniany
21:00 09 Oct 20
Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.
Dale Buechner
20:25 08 Oct 20
Prompt service, thorough service and explanation. Delightful service technician!
Julie Arnold
20:09 07 Oct 20
We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!
Adrian Lyn
19:35 07 Oct 20
It was very awesome service and Trevor was a really great guy that explained everything great to me
Erik Frye
19:15 06 Oct 20
Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.
Dora Wilson
16:11 06 Oct 20
Excellent service! Blake was very professional and knowledgeable with his service as were previous technicians. Always on time with text notifications of their arrival. Service and Kinetico products are 10 ⭐️
Mira 'Peters' Elmore
14:59 03 Oct 20
Good and safe water is super important & it doesn’t just fix itself. I wouldn’t consider using anyone else for highest quality in product and customer serviceability. Thank You!!
Philip Hansen
17:33 02 Oct 20
The service techs are here when they say they will be. I especially like they send and email with the techs picture and estimated time of arrival. Nice to see who to expect.
Always professional....😄😄
Always professional....😄😄
Timmy Welsh
21:35 01 Oct 20
Very knowledgeable explained what he was doing and what was goin on with the furnace
Kent Toft
18:36 29 Sep 20
We have been with Aquarius for 5-6 years
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
Bev Ornell
15:01 29 Sep 20
Your technician was wonderful. So helpful and explained everything and so kind. Excited to have you service us twice a year!!
Denise Schara
22:09 28 Sep 20
The performance and quality of the product. Ideal drinking water. Iron gone. Plus I haven’t had to scrub a shower since we installed Kinnetico. Also, the technicians are extremely knowledge, respectful and friendly.
Kathy Thueson
21:38 23 Sep 20
Very efficient from the time of scheduling to the completion of the service call.
“Tall” Mike was very professional and friendly.
“Tall” Mike was very professional and friendly.
LM Jaros
20:34 22 Sep 20
Kevin P. performed a furnace tune up today. Courteous, professional, explained everything clearly and arranged for follow-up on a necessary repair. Very happy with the service Kevin provided today.
Don Shumate
17:24 22 Sep 20
Met with John and he was Very professional, very knowledgeable and was an absolute delight to talk to. He tested my water, gave great recommendations and informed me on my entire water situation in my home. I will be a lifelong customer!!
Pamela Henkel
19:59 21 Sep 20
we have had our water softener system for 29 years and it hasn't broken down on us once. we have them come out for inspection every six months and they deliver us salt @ the same time and also they put in our filters for us. The technicians that come out to inspect our water softener are always so friendly and knowledgeable. I give them a 5 🌟. If the 🌟 went up to a 10 I would rate them a 10.
Linda Suda
15:42 21 Sep 20
Travis did a great job explaining what he was doing & why. Very personable & helpful! Excellent experience for us!
Kim Pederson-Haller
16:28 19 Sep 20
Kevin and Mike were very professional and wonderful to work with. I was impressed! We will use them again!
Paul Brown
19:11 18 Sep 20
Very helpful and knowledgeable installers. Did a nice job and were very conscientious about the quality of their work. Nicely done!
Jeanne Tuvey
23:04 17 Sep 20
They are prompt to respond for a requested service. They are available to make an appointment within a reasonable time. Service tech is professional, efficient and thorough. This is the 2nd time I have used them.
Jerry Holm
20:06 16 Sep 20
Very professional job. Arrived on time and completed within the estimated timeframe. Did an excellent job and provided good operation instructions.
Cheri Fiola
21:06 15 Sep 20
I had no problems & the technician did tune-up very friendly He taught me about the filter on the humidifier I didn’t even know was there Aquarius is great
Oren Larson
00:39 15 Sep 20
Thorough, friendly technician who after checking with Fujitsu engineers found the likely source of problem in the unit. Then order replacement parts! 👍
Marv Gravley
02:31 12 Sep 20
Mike was very professional in his knowledge of what needed to be done and explained it. He explained the maintenance contract and what it could do for us. Very pleased in the experience
Elliot Schaan
15:48 10 Sep 20
Sean was very knowledgeable and a great technician. The visit was simple and easy, definitely recommend
Jenn Anderson
20:45 09 Sep 20
Prompt service from knowledgeable technicians. They took the time to diagnose my furnace trouble and give me tips to use in the future. Would highly recommend to anyone!
Jeffrey Vinton
21:28 04 Sep 20
Eric is a very thorough technician who addressed our recurring issue with very salty water. He disassembled and checked our unit, replacing several parts. Eric was prompt, courteous and very professional. Hopefully our malfunction has finally been rectified.
Suzy Bliss
20:04 04 Sep 20
AWESOME SERVICE, Jeff was on time, informative and got the job done, all on a holiday weekend. Thanks Jeff, you guys rock. 5 star service from me 😀
Debbie Oehme
20:21 31 Aug 20
The service appointment was easy and quick. Service Technition was on time and friendly. Explained what was wrong, what he was fixing and what to do to help preventing it from happening in the future. Service Technition was Will, gets a 10 out of 10.
Martin Zanger
16:07 27 Aug 20
Sean came to our house promptly at 8 a.m., the opening of the time window. He was quite personable and knowledgeable. He showed me what specific items he was servicing and answered all my queries. He made some suggestions regarding how to run the mini-split system and maintenance issues with our boiler heating contraption.
Jean Jensen
18:01 26 Aug 20
Sean B. was very thorough and had many options for my AC replacement. He is very knowledgeable about his work and explained things in layman's terms.
Alisa Zak Albers
16:47 26 Aug 20
Highly recommend Aquarius! Tony has provided excellent service both times he’s been to our home for service calls. Knowledgeable and highly communicative. Very happy with the quality of service provided.
Wendy Tedlund Marty
02:40 26 Aug 20
Professional and efficient staff in office and technician. Thomas was at my home today for yearly water softener service, he was awesome, polite, efficient and knowledgeable. Highly recommend Aquarius and Thomas !
Gayla Nichols
15:25 25 Aug 20
Very efficient, and know what they’re doing… Excellent service… Five star service!
Barbara Connolly
14:21 25 Aug 20
Courteous and understanding from office staff to service providers. Were able to answer all questions and provide answers I could understand. Explained procedures as he went along.
Shane Hoemberg
16:17 19 Aug 20
Andy Lahman came to my home to check my AC unit to make sure everything was working good. He explained everything he was doing and why he was doing it. Very informational and helpful. I would recommend Aquarius/Thompson to anyone and EVERYONE!
Mark Stodola
21:09 14 Aug 20
They came out did a estimate. Gave me several options to choose and there was no pressure to buy instantly. Both the salesman and the installer were outstanding in every way.
Robert Keck
15:34 13 Aug 20
The service tech called 30 minutes out to alert us to his arrival time. Very professional. Let me know what he was doing with each step of the process and why. Made sure all was clean after. Answered all questions and made sure all was done to our complete satisfaction. Very glad I chose this service plan.
Miriam K Nicholson-Iverson
19:03 10 Aug 20
On time, efficient, knowledgable, friendly service.. thank you, Lee! We appreciate your good work and are grateful for this precious filtered water!
Blessings!
Blessings!
Ken Young
17:34 10 Aug 20
Our service person, Cory, was prompt, informative and his work was outstanding. We haven’t tried the system yet, he just left so we will refrain from comment until we’ve had a chance to use it. Thank you.
Chris Morlock
02:44 09 Aug 20
Recent service for my air conditioner provided was excellent. All my questions were answered by the Technician. Sean was courteous and friendly.
I will definitely use the service again as needed.
Thank you.
I will definitely use the service again as needed.
Thank you.
Steph Johnson
14:21 04 Aug 20
Tom and Noah were on time, very courteous, explained the process and showed me the old filters.
Bob Erickson
22:54 31 Jul 20
Overall great experience. System selection/sale was excellent with Dave, installation was scheduled quickly and exceeded timing expectation, and installation was executed timely and with thorough explanation and again exceeded expectations. Highly recommended.
Gail Stephens
18:16 22 Jul 20
We just replaced our original Kinetico after 34 years. We have always been happy with the service we receive there.
Lora 'Kisler' Wylie
15:37 22 Jul 20
Great communication-Eric was Super friendly and on time. Gave a lot of options for my situation. ***** 5 stars all day!! I highly recommend!!!
Phyllis Gruby
20:09 21 Jul 20
Brent, an Aquarius associate didn’t a check if our heating and cooling system today. He was professional, knowledgeable and personable. I am impressed with his assessment of the situation and his recommendations. Thank you for the professional, personal service.
Marjean Ossefoort
14:58 17 Jul 20
Mike was knowledgeable and explained in terms that we could understand. He gave us multiple options and seemed like an all around good guy.
Lois A Anderson
16:29 16 Jul 20
Very positive experience. Blake & Rory were informative and helpful. On top of all things related to our system.
Sharon Verges
18:55 14 Jul 20
The service person was very professional and helpful. He fixed the issue and answered all my questions thoroughly.
Kathy Polhamus
01:42 09 Jul 20
I have had my furnace, hot water heater and A/C replaced. I've had nothing but the very best customer service, from my initial phone call to the completion of the work. I've used their services for years and can't recommend them enough. A+ quality all the way!
Tony Wieneke
14:43 29 Jun 20
Technicians were very helpful and knowledgeable did everything to my satisfaction
Georgiana Tiedeman-King
15:23 28 Jun 20
Serviceman was very knowledgeable and pleasant. Cost of service was affordable.
Dawn Janson
19:39 24 Jun 20
Great service and technician , very friendly & knowledgeable. Explained very clearly.
Roger Nancy Hoff
18:41 23 Jun 20
Eric is so courteous and professional! We are very pleased with the services!
Joel Raba
23:26 17 Jun 20
These people are the absolute best! My central air was acting up & I called them, & they had our guy Brent here in an hours time, & got it fixed up perfect! Five Stars ++++
Pat Hanson
16:11 17 Jun 20
Wayne the service tech was very good told me the problem and got the A/C running and checked operation. Very happy with the service.
Carissa Hoffman
13:31 17 Jun 20
So quick to get out to us and very thorough. I’m so happy to feel safe drinking my water!
Larry Hiedeman
17:57 12 Jun 20
Salesperson was informative and patient with our questions. Installation went well and the service during installation was exceptional.
Courtney Alderete
23:26 10 Jun 20
Excellent customer service and great company to work with! Very knowledgeable!
Russ Frank
00:43 30 Apr 20
We have had two water systems with you now. Both have worked flawlessly!! We had a second system installed in our rental townhouse and just signed up for your biannual service plan. We had the pleasure to meet Jake today and found him to be a very pleasant person!! I would recommend him as a service person to anyone!! Thank You for a quality service experience!! Ask for Jake!!
Stephanie Lynne
01:48 25 Apr 20
Great service, very thorough and patient with my little boy who kept sneaking off to help! Thank you!
Chris Kellogg
21:48 24 Apr 20
Thomas Erronis came to my house today for an AC tuneup and his professionalism was beyond measure. Very prompt and courteous and did the most thorough job I've ever seen. Would definitely recommend.