Mora, MN
Water Softeners, Water Conditioning & Water Treatment In the Mora Area
Google Rating
4.9
Based on 192 reviews
Aquarius Home Services, Kinetico
4.9
Mathew Herges
19:35 25 Nov 20
Jenn R
14:35 23 Nov 20
Jan Martin
16:37 17 Nov 20
Gary Newman
01:05 17 Nov 20
Jeanne Harty
18:47 13 Nov 20
Bruce Corneliusen
18:57 10 Nov 20
Corey came out to check my furnace and AC. He went through and checked things. Showed me what he was looking at. Explained what he was seeing and showed me what he seen. Did a very good job.
Wendy Simonson
00:48 30 Oct 20
Tony was friendly and knowledgeable! I would highly recommend!
Denny Thompson
23:23 29 Oct 20
Showed up on time, very knowledgable, answered all of our questions. Nice guy.
Dick Gaffaney
20:16 29 Oct 20
Duane Teske
16:47 29 Oct 20
Excellent work by Brent answered all our questions very thorough thank you
Young at Heart Dentistry
17:30 27 Oct 20
Blake was great. Called ahead of time, was on time, shared tips for home maintenance, options for service and recommended future service potential needs. Thanks Blake!
Linda Doerfler
01:09 27 Oct 20
Margaret Senn
15:01 26 Oct 20
Roger Apodaca
18:57 22 Oct 20
Our furnace is about 22 years old and it started to leak and not start sometimes in the winter so we called Aquarius they came out looked at our furnace gave us a quote and let us decide when we were going to best in a new furnace. We made it through last winter so we decided to wait until September we called the quote was still good. We set up an install date which was today Thursday October 22nd 2020. They sent me an email and a text to confirm that they were still coming this Thursday they sent me a text this morning let me know they were on their way the two gentlemen that came in were very nice courteous and very respectful of our carpets they line the hallway the downstairs all the way to the furnace room with drop cloths they finished the job cleaned up took all the old stuff with them had me come down and review what they did gave me an invoice paid them they thanked me and the last thing they said is don't forget you have 10 years warranty parts and labor on this new furnace anything goes wrong give us a call. He was very reasonable and was very easy thank you Aquarius Thompson heating.
Ross Lee
16:56 22 Oct 20
Jess Olson
20:09 20 Oct 20
Great service!!
Thomas Kegler
14:28 20 Oct 20
Mac Staples
19:58 19 Oct 20
Tom Kalsbeck
15:18 19 Oct 20
Darrin Anderson
21:22 16 Oct 20
Eric did a wonderful job. He went through the installation process with me and he made sure everything we wanted would work. He was very friendly and made sure we were satisfied costumers!!! Very professional and did a great job making sure everything was right!! Thank you!
Kyla Hubenette
16:02 14 Oct 20
Marilyn Bayerl
19:10 12 Oct 20
Took care of problem. Very helpful in helping us understand our "smart" furnace.
denver tvrdik
15:37 12 Oct 20
Mark Trebelhorn
23:11 08 Oct 20
The service tech dug in and repaired our garage furnace with confidence and even a little humor. The scheduling reminders are very detailed.
Patricia Fegley
20:28 08 Oct 20
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
Cindy Henry
14:30 08 Oct 20
Mike is the best. He is so professional and pleasant to work with.c
Christina Listrom
03:25 08 Oct 20
Dan Dreger
22:05 05 Oct 20
Courteous & professional service providers
Dawn Simonson
17:39 01 Oct 20
Mark Folsom
16:18 01 Oct 20
Joel Hilsgen
15:31 01 Oct 20
Brad quickly identified the issue with my softner. Was able to offer best solution to resolve and prevent further issues. 5 Stars Brad. Truly appreciate his honest assessment and feedback.
Wade Scarski
19:38 30 Sep 20
Brent was very knowledgeable and performed a professional clean installation. Thanks
Jessica Bolstad
20:21 28 Sep 20
Dale Hemberger
19:21 24 Sep 20
Dennis lyngen Lyngen
17:16 24 Sep 20
Cody was great.
Bruce Frederickson
21:51 23 Sep 20
I was impressed with Mike and pleased that things went so well.
steven faith
17:28 21 Sep 20
Brent was top-notch all the way. He was very thorough in explaining our new system.
Nikki Turcotte
19:18 18 Sep 20
We had a great experience! Brent provided great service and went above and beyond. He was knowledgeable and thorough. Five star service that exceeded our expectations.
Lisa McDonald
17:30 17 Sep 20
I was impressed with the service I received from Aquarius. They have the best water systems, and they made my basement utility area look very neat and professional. Very nice service technitions always eager to help and answer any questions. They have a wide variety of services available too, and that is a major plus.
Jim Dykema
17:47 16 Sep 20
Charles Smith
20:08 15 Sep 20
Our service Technician (Tony) was very pleasant & seemed to be very knowledgeable about his job
Nicholas Grey
23:27 10 Sep 20
Andy did a great job installing a new furnace and ac for us. He even came in late to install a part for us so we didn’t have to go a night without heat. Highly recommend Aquarius!
Heather Dahl
18:04 08 Sep 20
kathy hunt
14:38 03 Sep 20
Excellent service, great interaction. Thanks Brad!
Crystal Brandt
18:22 02 Sep 20
Robert Loften
17:17 01 Sep 20
Great job thanks
Donn Frahm
15:01 31 Aug 20
Tony and Darrin were here this morning and explained all of our questions for our new furnace system. They were very helpful and professional. They set up our WIFI system, which will give us peace of mind.Thank you!Donn & Kristi FrahmAugust 31, 2020
Greg Toivonen
20:15 28 Aug 20
Facebook Rating
4.9
Based on 279 reviews
Aquarius Home Services/Kinetico
4.9
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Gail Krause
00:51 05 Nov 20
Our technician, Cory Hanson, found our system was incorrectly hooked up by a previous company. He cleaned up the problem and was excellent at telling what the problem was. Plus, he was very friendly and professional.
Janet Johnson
03:40 04 Nov 20
Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!
Marilynn Wolk Paulson
14:06 30 Oct 20
Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.
Brad Jacobson
21:44 28 Oct 20
Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.
Brendan Woodward
19:48 28 Oct 20
Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!
Carol Young
15:29 27 Oct 20
We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.
Nancy Hoffman
19:03 26 Oct 20
Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!
Anna Lee
21:25 21 Oct 20
David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.
Laurie Holmberg
20:34 16 Oct 20
Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!
Daniel Ditch
15:22 16 Oct 20
These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.
Patty TenEyck
14:53 16 Oct 20
Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!
Cheryl Rossini
22:05 15 Oct 20
The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
Joyce Price
15:01 15 Oct 20
Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
Douglas Amundson
21:09 13 Oct 20
We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.
Brenda Gliniany
21:00 09 Oct 20
Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.
Dale Buechner
20:25 08 Oct 20
Prompt service, thorough service and explanation. Delightful service technician!
Julie Arnold
20:09 07 Oct 20
We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!
Adrian Lyn
19:35 07 Oct 20
It was very awesome service and Trevor was a really great guy that explained everything great to me
Erik Frye
19:15 06 Oct 20
Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.
Dora Wilson
16:11 06 Oct 20
Excellent service! Blake was very professional and knowledgeable with his service as were previous technicians. Always on time with text notifications of their arrival. Service and Kinetico products are 10 ⭐️
Mira 'Peters' Elmore
14:59 03 Oct 20
Good and safe water is super important & it doesn’t just fix itself. I wouldn’t consider using anyone else for highest quality in product and customer serviceability. Thank You!!
Philip Hansen
17:33 02 Oct 20
The service techs are here when they say they will be. I especially like they send and email with the techs picture and estimated time of arrival. Nice to see who to expect.
Always professional....😄😄
Always professional....😄😄
Timmy Welsh
21:35 01 Oct 20
Very knowledgeable explained what he was doing and what was goin on with the furnace
Kent Toft
18:36 29 Sep 20
We have been with Aquarius for 5-6 years
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
Bev Ornell
15:01 29 Sep 20
Your technician was wonderful. So helpful and explained everything and so kind. Excited to have you service us twice a year!!
Denise Schara
22:09 28 Sep 20
The performance and quality of the product. Ideal drinking water. Iron gone. Plus I haven’t had to scrub a shower since we installed Kinnetico. Also, the technicians are extremely knowledge, respectful and friendly.
Kathy Thueson
21:38 23 Sep 20
Very efficient from the time of scheduling to the completion of the service call.
“Tall” Mike was very professional and friendly.
“Tall” Mike was very professional and friendly.
LM Jaros
20:34 22 Sep 20
Kevin P. performed a furnace tune up today. Courteous, professional, explained everything clearly and arranged for follow-up on a necessary repair. Very happy with the service Kevin provided today.
Don Shumate
17:24 22 Sep 20
Met with John and he was Very professional, very knowledgeable and was an absolute delight to talk to. He tested my water, gave great recommendations and informed me on my entire water situation in my home. I will be a lifelong customer!!
Pamela Henkel
19:59 21 Sep 20
we have had our water softener system for 29 years and it hasn't broken down on us once. we have them come out for inspection every six months and they deliver us salt @ the same time and also they put in our filters for us. The technicians that come out to inspect our water softener are always so friendly and knowledgeable. I give them a 5 🌟. If the 🌟 went up to a 10 I would rate them a 10.
Linda Suda
15:42 21 Sep 20
Travis did a great job explaining what he was doing & why. Very personable & helpful! Excellent experience for us!
Kim Pederson-Haller
16:28 19 Sep 20
Kevin and Mike were very professional and wonderful to work with. I was impressed! We will use them again!
Paul Brown
19:11 18 Sep 20
Very helpful and knowledgeable installers. Did a nice job and were very conscientious about the quality of their work. Nicely done!
Jeanne Tuvey
23:04 17 Sep 20
They are prompt to respond for a requested service. They are available to make an appointment within a reasonable time. Service tech is professional, efficient and thorough. This is the 2nd time I have used them.
Jerry Holm
20:06 16 Sep 20
Very professional job. Arrived on time and completed within the estimated timeframe. Did an excellent job and provided good operation instructions.
Cheri Fiola
21:06 15 Sep 20
I had no problems & the technician did tune-up very friendly He taught me about the filter on the humidifier I didn’t even know was there Aquarius is great
Oren Larson
00:39 15 Sep 20
Thorough, friendly technician who after checking with Fujitsu engineers found the likely source of problem in the unit. Then order replacement parts! 👍
Marv Gravley
02:31 12 Sep 20
Mike was very professional in his knowledge of what needed to be done and explained it. He explained the maintenance contract and what it could do for us. Very pleased in the experience
Elliot Schaan
15:48 10 Sep 20
Sean was very knowledgeable and a great technician. The visit was simple and easy, definitely recommend
Jenn Anderson
20:45 09 Sep 20
Prompt service from knowledgeable technicians. They took the time to diagnose my furnace trouble and give me tips to use in the future. Would highly recommend to anyone!
Jeffrey Vinton
21:28 04 Sep 20
Eric is a very thorough technician who addressed our recurring issue with very salty water. He disassembled and checked our unit, replacing several parts. Eric was prompt, courteous and very professional. Hopefully our malfunction has finally been rectified.
Suzy Bliss
20:04 04 Sep 20
AWESOME SERVICE, Jeff was on time, informative and got the job done, all on a holiday weekend. Thanks Jeff, you guys rock. 5 star service from me 😀
Debbie Oehme
20:21 31 Aug 20
The service appointment was easy and quick. Service Technition was on time and friendly. Explained what was wrong, what he was fixing and what to do to help preventing it from happening in the future. Service Technition was Will, gets a 10 out of 10.
Martin Zanger
16:07 27 Aug 20
Sean came to our house promptly at 8 a.m., the opening of the time window. He was quite personable and knowledgeable. He showed me what specific items he was servicing and answered all my queries. He made some suggestions regarding how to run the mini-split system and maintenance issues with our boiler heating contraption.
Jean Jensen
18:01 26 Aug 20
Sean B. was very thorough and had many options for my AC replacement. He is very knowledgeable about his work and explained things in layman's terms.
Alisa Zak Albers
16:47 26 Aug 20
Highly recommend Aquarius! Tony has provided excellent service both times he’s been to our home for service calls. Knowledgeable and highly communicative. Very happy with the quality of service provided.
Wendy Tedlund Marty
02:40 26 Aug 20
Professional and efficient staff in office and technician. Thomas was at my home today for yearly water softener service, he was awesome, polite, efficient and knowledgeable. Highly recommend Aquarius and Thomas !
Gayla Nichols
15:25 25 Aug 20
Very efficient, and know what they’re doing… Excellent service… Five star service!
Barbara Connolly
14:21 25 Aug 20
Courteous and understanding from office staff to service providers. Were able to answer all questions and provide answers I could understand. Explained procedures as he went along.
Shane Hoemberg
16:17 19 Aug 20
Andy Lahman came to my home to check my AC unit to make sure everything was working good. He explained everything he was doing and why he was doing it. Very informational and helpful. I would recommend Aquarius/Thompson to anyone and EVERYONE!
Mark Stodola
21:09 14 Aug 20
They came out did a estimate. Gave me several options to choose and there was no pressure to buy instantly. Both the salesman and the installer were outstanding in every way.
Robert Keck
15:34 13 Aug 20
The service tech called 30 minutes out to alert us to his arrival time. Very professional. Let me know what he was doing with each step of the process and why. Made sure all was clean after. Answered all questions and made sure all was done to our complete satisfaction. Very glad I chose this service plan.
Miriam K Nicholson-Iverson
19:03 10 Aug 20
On time, efficient, knowledgable, friendly service.. thank you, Lee! We appreciate your good work and are grateful for this precious filtered water!
Blessings!
Blessings!
Ken Young
17:34 10 Aug 20
Our service person, Cory, was prompt, informative and his work was outstanding. We haven’t tried the system yet, he just left so we will refrain from comment until we’ve had a chance to use it. Thank you.
Chris Morlock
02:44 09 Aug 20
Recent service for my air conditioner provided was excellent. All my questions were answered by the Technician. Sean was courteous and friendly.
I will definitely use the service again as needed.
Thank you.
I will definitely use the service again as needed.
Thank you.
Steph Johnson
14:21 04 Aug 20
Tom and Noah were on time, very courteous, explained the process and showed me the old filters.
Bob Erickson
22:54 31 Jul 20
Overall great experience. System selection/sale was excellent with Dave, installation was scheduled quickly and exceeded timing expectation, and installation was executed timely and with thorough explanation and again exceeded expectations. Highly recommended.
Gail Stephens
18:16 22 Jul 20
We just replaced our original Kinetico after 34 years. We have always been happy with the service we receive there.
Lora 'Kisler' Wylie
15:37 22 Jul 20
Great communication-Eric was Super friendly and on time. Gave a lot of options for my situation. ***** 5 stars all day!! I highly recommend!!!
Phyllis Gruby
20:09 21 Jul 20
Brent, an Aquarius associate didn’t a check if our heating and cooling system today. He was professional, knowledgeable and personable. I am impressed with his assessment of the situation and his recommendations. Thank you for the professional, personal service.
Marjean Ossefoort
14:58 17 Jul 20
Mike was knowledgeable and explained in terms that we could understand. He gave us multiple options and seemed like an all around good guy.
Lois A Anderson
16:29 16 Jul 20
Very positive experience. Blake & Rory were informative and helpful. On top of all things related to our system.
Sharon Verges
18:55 14 Jul 20
The service person was very professional and helpful. He fixed the issue and answered all my questions thoroughly.
Kathy Polhamus
01:42 09 Jul 20
I have had my furnace, hot water heater and A/C replaced. I've had nothing but the very best customer service, from my initial phone call to the completion of the work. I've used their services for years and can't recommend them enough. A+ quality all the way!
Matt Thurber
16:49 07 Jul 20
the guy that came out came out very quick and the guy was very nice and knowledgeable
Tony Wieneke
14:43 29 Jun 20
Technicians were very helpful and knowledgeable did everything to my satisfaction
Georgiana Tiedeman-King
15:23 28 Jun 20
Serviceman was very knowledgeable and pleasant. Cost of service was affordable.
Dawn Janson
19:39 24 Jun 20
Great service and technician , very friendly & knowledgeable. Explained very clearly.
Roger Nancy Hoff
18:41 23 Jun 20
Eric is so courteous and professional! We are very pleased with the services!
Joel Raba
23:26 17 Jun 20
These people are the absolute best! My central air was acting up & I called them, & they had our guy Brent here in an hours time, & got it fixed up perfect! Five Stars ++++
Pat Hanson
16:11 17 Jun 20
Wayne the service tech was very good told me the problem and got the A/C running and checked operation. Very happy with the service.
Carissa Hoffman
13:31 17 Jun 20
So quick to get out to us and very thorough. I’m so happy to feel safe drinking my water!
Larry Hiedeman
17:57 12 Jun 20
Salesperson was informative and patient with our questions. Installation went well and the service during installation was exceptional.
Courtney Alderete
23:26 10 Jun 20
Excellent customer service and great company to work with! Very knowledgeable!
Russ Frank
00:43 30 Apr 20
We have had two water systems with you now. Both have worked flawlessly!! We had a second system installed in our rental townhouse and just signed up for your biannual service plan. We had the pleasure to meet Jake today and found him to be a very pleasant person!! I would recommend him as a service person to anyone!! Thank You for a quality service experience!! Ask for Jake!!
Stephanie Lynne
01:48 25 Apr 20
Great service, very thorough and patient with my little boy who kept sneaking off to help! Thank you!
Chris Kellogg
21:48 24 Apr 20
Thomas Erronis came to my house today for an AC tuneup and his professionalism was beyond measure. Very prompt and courteous and did the most thorough job I've ever seen. Would definitely recommend.
Faye Waltman
18:31 23 Apr 20
They are always pleasant and knowledgeable and always on time which is appreciated! Definitely recommend them!
Lori Smith
21:25 17 Apr 20
Steve was very nice. He explained the different systems and our options that we could do. He was very knowledgeable and polite. He even recalled the year your company installed a furnace for my Dad.
Looking forward to working with your company for our needs. Thanks! 😊
Looking forward to working with your company for our needs. Thanks! 😊
Gloria Carlson
18:06 11 Apr 20
Eric was very efficient and done in good time and I am pleased with everything he did.My water has never been this good!!
Paul Dukart
17:29 08 Apr 20
All the people at Aquarius are friendly, efficient and knowledgeable ... we would totally recommend Aquarius. Brandon (Heruth) tuned up the AC yesterday, so I know we are ready for the summer.
Sue Miller Horman
18:28 27 Mar 20
We have been doing business with Aquarius Home Services (Kinetico systems) for several years and have been extremely pleased with their service.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
James Fry
14:21 27 Mar 20
Great business to support/partner with. They look out for your best interest and respect your decisions.
Peg Straight
20:17 24 Mar 20
It was just installed today Brendon did an excellent job of explaining everything! Can’t wait to see the difference!
Greg Finch
21:48 12 Mar 20
They went out of their way too provide me with a softener, and the install of it on the same day. Both the salesperson Dave, and especially the installer Blake, were very quick and professional. They were very knowledgeable about the equipment and Blake did a wonderful job of installing. Appreciate their business and would highly recommend to others.
Judy Hunter
21:58 11 Mar 20
The service person was thorough and explained all the options and gave us time to discuss and make a decision.we will see how follow up goes.
Jan Reva Purvis Bentley
20:00 27 Feb 20
Prompt appointments. Technician very knowledgeable and took care of our service quickly. Gave us valuable info on the condition of our water and system. No pressure.
Mark Green
16:27 24 Feb 20
they were here when they said, cost was what they said it would be and it was fixed in a timely manner.