Mora, MN
Water Softeners, Water Conditioning & Water Treatment In the Mora Area
Google Rating
4.9
Based on 224 reviews
Aquarius Home Services, Kinetico
4.9
Bruce Bina
18:35 24 Feb 21
Apryl Putnam
18:26 23 Feb 21
Bill Johnson
14:34 22 Feb 21
Daniel Mikkelson
00:15 18 Feb 21
best place around was really kind and very nice to work with they were fast to show up very friendly and great people I recommend them over any in town. thank you guys so much.
Ross Lee
21:19 17 Feb 21
Arlene Ludwig
17:35 16 Feb 21
Tony arrived within the timeline I was given. He was very professional and kept me informed. He was great to work with and I would highly recommend Aquarius to anyone.
Tami Carrillo
19:50 14 Feb 21
Dale Olson
20:56 09 Feb 21
Great service, quick response. Kept me updated with arrival time by text and phone call. Knowledgable repairman.
Mercy Mercy
00:19 09 Feb 21
Super friendly and quick to diagnose the issue.. Highly recommended 👌 👍 Thank you so Much Darrin !!!
Mark Lovrien
21:10 05 Feb 21
Cory was great at figuring out the problem and coming up with better solutions.
Mary Lindner
18:54 04 Feb 21
Excellent Kinetico service man! We had update with new equipment Jan 2019 to a larger system & new water heater. Existing heater had a recirculation capability so water would be warm in toilet tanks & avoid sweating in summer. However, we no longer had that after new installation. On various service calls I would tell the person about this. Also how long I had to run water in kitchen (right above where heater was) We are on a septic system and are careful about how much water we use. Each time they said it was hooked up the same as the old water heater. However none was a plumber. Today Brent, who is a master plumber, was my service man. He found the reason very quickly. A valve simply needed to be opened to allow recirculation! So simple!Problem solved after 13 months!! Thank you Brent!!Now I won’t have to waste water by running it for minutes, to shower, to wash dishes, etc. My salt consumption will be less too!!All of the Kinetico service men have been great, but this problem needed a specialist! Glad you have plumbers on your staff!! This family is VERY happy to get hot water fast and we love our Kinetico system!! Thank you!
Paul Cantleberry
21:07 03 Feb 21
Paul Clark
15:11 02 Feb 21
Julie Schwanz
17:15 01 Feb 21
Brent was our technician today.
Danielle M.
15:31 01 Feb 21
Diane Bartholomew
20:39 30 Jan 21
Daryl Kubitz
18:18 29 Jan 21
Jon Haaven
11:14 28 Jan 21
James Belgum
18:41 22 Jan 21
Brent installed our Kinetico whole house water system this morning. He called to let us know he was on his way, and what time he would arrive. He introduced himself, and asked to see the installation sites. He asked if we had questions, and then got right to work. He was very pleasant throughout the process, and made us feel confident that he knew what he was doing. After cleaning up the worksite, he gave us a tutorial on how everything worked asking several times if we had questions. We were very satisfied with the whole process. Thanks, Brent!
Patricia Fegley
19:59 16 Jan 21
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
Ernest Klennert
23:42 15 Jan 21
Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.
Tonya Pazdernik
19:08 12 Jan 21
Donna Smyrl
19:56 11 Jan 21
Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.
Bonnie Klitzke
19:03 31 Dec 20
Dave Mace
20:38 30 Dec 20
Kathy Coffel
18:54 30 Dec 20
bigzeb73
17:30 29 Dec 20
Tina Strand
15:34 24 Dec 20
Christine Wiggins
15:30 18 Dec 20
Great communication from Debbie regarding scheduling, and Service Tech Cory was great! He arrived right on time, he was polite and professional, and explained everything. He had supplies in his truck and we completed our financial transaction before he left. I would definitely recommend Aquarius Home Services!
Auntie Ladybug
19:20 11 Dec 20
We have a Kinetico water softener and reverse osmosis drinking water filter system. Their customer service are super helpful and friendly. The service people are always very prompt and professional.They take the extra time to explain how the system works and what they are servicing on it to us. Great product.
Emma Kvatum
16:23 11 Dec 20
Robert Wald
19:53 07 Dec 20
Did very good. Explain what had to be done and what parts it needed. Would highly recommend.
Liz Kraemer
20:46 01 Dec 20
I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quickly and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems!
Tricia O
19:54 30 Nov 20
Great service great personality the only person I want to do my maintenance!
Viola Bengtson
17:56 30 Nov 20
Mathew Herges
19:35 25 Nov 20
Jenn R
14:35 23 Nov 20
Jan Martin
16:37 17 Nov 20
Gary Newman
01:05 17 Nov 20
Jeanne Harty
18:47 13 Nov 20
Bruce Corneliusen
18:57 10 Nov 20
Corey came out to check my furnace and AC. He went through and checked things. Showed me what he was looking at. Explained what he was seeing and showed me what he seen. Did a very good job.
Wendy Simonson
00:48 30 Oct 20
Tony was friendly and knowledgeable! I would highly recommend!
Denny Thompson
23:23 29 Oct 20
Showed up on time, very knowledgable, answered all of our questions. Nice guy.
Dick Gaffaney
20:16 29 Oct 20
Duane Teske
16:47 29 Oct 20
Excellent work by Brent answered all our questions very thorough thank you
Young at Heart Dentistry
17:30 27 Oct 20
Blake was great. Called ahead of time, was on time, shared tips for home maintenance, options for service and recommended future service potential needs. Thanks Blake!
Linda Doerfler
01:09 27 Oct 20
Margaret Senn
15:01 26 Oct 20
Roger Apodaca
18:57 22 Oct 20
Our furnace is about 22 years old and it started to leak and not start sometimes in the winter so we called Aquarius they came out looked at our furnace gave us a quote and let us decide when we were going to best in a new furnace. We made it through last winter so we decided to wait until September we called the quote was still good. We set up an install date which was today Thursday October 22nd 2020. They sent me an email and a text to confirm that they were still coming this Thursday they sent me a text this morning let me know they were on their way the two gentlemen that came in were very nice courteous and very respectful of our carpets they line the hallway the downstairs all the way to the furnace room with drop cloths they finished the job cleaned up took all the old stuff with them had me come down and review what they did gave me an invoice paid them they thanked me and the last thing they said is don't forget you have 10 years warranty parts and labor on this new furnace anything goes wrong give us a call. He was very reasonable and was very easy thank you Aquarius Thompson heating.
Jess Olson
20:09 20 Oct 20
Great service!!
Thomas Kegler
14:28 20 Oct 20
Mac Staples
19:58 19 Oct 20
Tom Kalsbeck
15:18 19 Oct 20
Darrin Anderson
21:22 16 Oct 20
Eric did a wonderful job. He went through the installation process with me and he made sure everything we wanted would work. He was very friendly and made sure we were satisfied costumers!!! Very professional and did a great job making sure everything was right!! Thank you!
Kyla Hubenette
16:02 14 Oct 20
Marilyn Bayerl
19:10 12 Oct 20
Took care of problem. Very helpful in helping us understand our "smart" furnace.
Denver T
15:37 12 Oct 20
Mark Trebelhorn
23:11 08 Oct 20
The service tech dug in and repaired our garage furnace with confidence and even a little humor. The scheduling reminders are very detailed.
Cindy Henry
14:30 08 Oct 20
Mike is the best. He is so professional and pleasant to work with.c
Christina Listrom
03:25 08 Oct 20
Dan Dreger
22:05 05 Oct 20
Courteous & professional service providers
Dawn Simonson
17:39 01 Oct 20
Mark Folsom
16:18 01 Oct 20
Joel Hilsgen
15:31 01 Oct 20
Brad quickly identified the issue with my softner. Was able to offer best solution to resolve and prevent further issues. 5 Stars Brad. Truly appreciate his honest assessment and feedback.
Wade Scarski
19:38 30 Sep 20
Brent was very knowledgeable and performed a professional clean installation. Thanks
Jessica Bolstad
20:21 28 Sep 20
Dale Hemberger
19:21 24 Sep 20
Dennis lyngen Lyngen
17:16 24 Sep 20
Cody was great.
Bruce Frederickson
21:51 23 Sep 20
I was impressed with Mike and pleased that things went so well.
steven faith
17:28 21 Sep 20
Brent was top-notch all the way. He was very thorough in explaining our new system.
Nikki Turcotte
19:18 18 Sep 20
We had a great experience! Brent provided great service and went above and beyond. He was knowledgeable and thorough. Five star service that exceeded our expectations.
Lisa McDonald
17:30 17 Sep 20
I was impressed with the service I received from Aquarius. They have the best water systems, and they made my basement utility area look very neat and professional. Very nice service technitions always eager to help and answer any questions. They have a wide variety of services available too, and that is a major plus.
Jim Dykema
17:47 16 Sep 20
Charles Smith
20:08 15 Sep 20
Our service Technician (Tony) was very pleasant & seemed to be very knowledgeable about his job
Nicholas Grey
23:27 10 Sep 20
Andy did a great job installing a new furnace and ac for us. He even came in late to install a part for us so we didn’t have to go a night without heat. Highly recommend Aquarius!
Heather Dahl
18:04 08 Sep 20
kathy hunt
14:38 03 Sep 20
Excellent service, great interaction. Thanks Brad!
Crystal B
18:22 02 Sep 20
Robert Loften
17:17 01 Sep 20
Great job thanks
Donn Frahm
15:01 31 Aug 20
Tony and Darrin were here this morning and explained all of our questions for our new furnace system. They were very helpful and professional. They set up our WIFI system, which will give us peace of mind.Thank you!Donn & Kristi FrahmAugust 31, 2020
Gregory Toivonen
20:15 28 Aug 20
Jim Boesen
21:38 26 Aug 20
ROGER REIFFENBERGER
16:06 24 Aug 20
Cory is a great technology, did a great job.
Kenneth E. DeVine
14:15 24 Aug 20
Cory was courteous and prompt. Answered all my questions.
Dana Sande
02:30 21 Aug 20
scott christle
18:03 19 Aug 20
Linzee Dohrer
17:49 18 Aug 20
Robert Kosloski
16:46 18 Aug 20
Martina Keeney-Martinson
14:09 17 Aug 20
Andy excels at explaining the situation and the corresponding options. The service has been very professional, polite, and prompt.
Tina Matter
16:42 16 Aug 20
Andy did an awesome job at servicing our furnace and answering our questions.8/14/2020 - Excellent service once again. Tony did an amazing job and even fixed the leak on my roof!
Kurtsi J
23:30 14 Aug 20
Andy and Derrin were informative, professional, well versed in their subject matter and willing to teach me all that is necessary for the safety of the cottage. What a couple of great guys! We have relied on Thompson’s for decades and will keep them in our contacts.
Gail Rehm
18:30 13 Aug 20
Mona Benson
14:48 12 Aug 20
Barry Olson
20:31 11 Aug 20
Great communications, extra helpful. Job well done!!!
Julie and Roger Bienusa
15:08 11 Aug 20
Very friendly, knowledgeable and professional. Great people to do business with! Two thumbs up and five stars all the way!
nicholas larue
19:42 10 Aug 20
Excellent response time and service, had my whole house water replaced
Caleb Ganz
15:35 10 Aug 20
Very knowledgeable and professional.
Steve Tessmer
15:32 10 Aug 20
Very thorough coordination, communication and follow up.
Jinny Beckman
18:27 09 Aug 20
Marilyn Crowther
17:55 05 Aug 20
Karen Wagenman
00:01 05 Aug 20
Shelley Petersen
17:23 04 Aug 20
Cynthia Drevlow
15:23 04 Aug 20
Brent was our technician. He was very friendly & professional & did his job in a prompt manner.
Eric Ashcraft
20:27 03 Aug 20
Eric informed and presented everything needed well and organized in a timely fashion.
Phillip Bernstein
17:58 03 Aug 20
Very professional and knowledgeable. I would recommend this system to anyone. He was extremely fast, showed up on time, and they did what they said they were going to do!
Linda Zismer
17:34 30 Jul 20
Cory knew right away the problem. He fixed it quickly. He was very polite and wore his mask and foot coverings.
Tom Brauer
13:18 30 Jul 20
Rick Keepers
14:25 28 Jul 20
Excellent service solved our issue and recommended a solution
Mark Walsh
18:14 27 Jul 20
Joel Dehne
19:39 24 Jul 20
My A/C went out on one of the hottest days of the year. The Tech that came out took the time to explain what was going on with my a/c and treated me extremely fair. I will definitely call them again.
Kristi Frahm
18:48 23 Jul 20
Brent, our Aquarius/Kinetico technician was very professional in his work and communication with me during the job. I am very pleased with choosing this particular water system!
James Walker
17:34 22 Jul 20
Andy was pleasant and explained everything in detail. He even gave me tips on how to make the furnace and A/C work more efficiently in my home.
Chris Houck
14:12 16 Jul 20
Keith & Lois Schmidgall
20:01 15 Jul 20
The serviceman that came to do the a/c check up was on time, very professional and detailed with the repairs and explanation. Thank you and I would highly recommend him to anyone. PS: He deserves a DQ!
Poob Tube
21:27 14 Jul 20
Very prompt, courteous service; knowledgeable technician. Thanks!
Adam Stevenson
21:07 10 Jul 20
Sandra Grove
20:06 08 Jul 20
Morgan Adams
17:10 02 Jul 20
Brennan Hacker
01:38 01 Jul 20
Carrie Hausmann
00:03 30 Jun 20
Tony did a great job servicing our air conditioner! Very polite and professional.
Deb Hertzog
13:56 26 Jun 20
Brad was very knowledgeable and answered our questions. Everyone we have dealt with since we had our system installed has been excellent. We love this Kinetico system!
Don Schmidt
17:28 24 Jun 20
I was very satisfied with the workmanship of the service man Sean Bagley. I will be using Aquarius in the future for my furnace and air-conditioning needs
crystal Schroeder
18:58 22 Jun 20
Rebecca Hilbrand
14:28 16 Jun 20
Linda Doerfler
15:08 15 Jun 20
Very professional service. We will use them again.
Duane Schnaible
14:04 12 Jun 20
Excellent service
Myrna Hunt
20:41 11 Jun 20
Joan Kartes
19:10 11 Jun 20
Excellant service as always. Technician Mike arrived promptly and maintenance visit went well!
Mark Folsom
13:06 11 Jun 20
Martinek You Tube
14:23 10 Jun 20
LDLCJL Lienhard
23:52 09 Jun 20
Excellent customer service with Todd! Would refer him to others! Good company!
bobbie schroeder
23:10 06 Jun 20
Amazeing service
Lois Bjorklund
17:43 26 May 20
Wayne was awesome! Professional, knowledgeable and personable. Nice to have around!
Rita Ellenberger
16:41 20 May 20
Brad Englund
03:18 20 May 20
Bruce D. Jerve
14:14 19 May 20
Very thorough and pleasant.
SHELLI ALLEN
16:49 18 May 20
The Technician was incredibly knowledgeable and personable!
Mary Kuhn
16:43 15 May 20
Joe Capistrant
22:59 14 May 20
Joan Akkerman
20:41 13 May 20
Diane Koranda
19:53 12 May 20
I received very good service & information. Courteous & answered questions , thank you.
Ruth Obert
20:44 11 May 20
Tracy Beyer
18:23 05 May 20
Daniel Green
18:34 04 May 20
Anita Martin
15:04 04 May 20
Eric was very friendly and knowledgeable. Got the job done efficiently. Knows his business.
Katie Marquedant
20:24 30 Apr 20
Techs were super friendly and installation went really fast
Double Time
14:17 28 Apr 20
Wendi Vreeman
18:39 27 Apr 20
Jason Hennessy
23:52 24 Apr 20
The whole team at Aquarius did a great job and our new water system looks great too! The installation guys did a great job and were very helpful with any questions we had on the new system. Thanks!
Adam Palan
19:46 23 Apr 20
Carl & Bev Rokala
21:32 16 Apr 20
Kathy Hungness
16:38 09 Apr 20
Brent was very pleasant and followed the “6 ft.” Social distancing and used Clorox wipes when needed. He explained what the repair was etc. and everything he repaired. He gets 5 stars from us!
Gary Rose
19:22 27 Mar 20
Mike did a wonderful job. Very professional. Thanks
Lin Gilbertson
17:44 24 Mar 20
Dawn Berglund
16:26 06 Mar 20
Gaylen Dvorsak
22:37 03 Mar 20
Very quick and efficient service.
Randy Hanson
23:42 25 Feb 20
Kimberly Shoemaker
15:46 19 Feb 20
Ronald Eastlund
20:17 06 Feb 20
Fast and through install. Extremely friendly. Would highly recommend!
Courtney Litzau
02:45 02 Feb 20
Maria Doucette
22:43 20 Jan 20
My furnace had quit working at 10pm on a very cold night. I called and the woman who answered the phone was very calm and helpful. Andy, the technician was out to my house within an hour and was able to quickly diagnose and fix the issue. He answered my questions and was very thorough. Highly recommend Thompson's for any heating needs!
Glennie Olson
20:44 14 Jan 20
Excellent service starting from my initial call. Technician was knowledgeable and communicated my issue thoroughly. David Thompson was informative and knowledgeable with the new system I needed.
Mary Fiebranz
19:25 19 Dec 19
We were very happy with our dealings and installation. Would recommend their services anytime
Sharyn Brakken
17:32 16 Dec 19
Matt West
22:58 12 Dec 19
Very nice,friendly,personable and incredibly smart and articulate man.Very satisfied with his all around professionalism.Great teacher also!
Mike Schjenken
18:25 11 Dec 19
Eric was very polite and had good knowledgeabout our furnace. He was well worth the service call . He did a great job and I’m very satisfied I learned a lot from Eric
Mitchell DeBuhr
16:50 11 Dec 19
Mike was very friendly ,knowledgeable, and prompt. When you find something great - keep it!! Kinetico, nothing else compares.
Nancy Anderson
18:03 10 Dec 19
Mary Lou Landmark
20:27 06 Dec 19
James Johnsen
01:17 04 Dec 19
Alex did a great job for us. He is so polite and explained everything.
Gary Wood
19:30 02 Dec 19
Jody Englund
17:52 02 Dec 19
Quick response. Great service by Wayne.
Randy Jansen
17:40 27 Nov 19
Thomas Johnson
01:48 26 Nov 19
The guys were all great to work with and did a very good and clean job!!! They took the time to make sure I understood how to work the app on my phone. The one thing we did not cover was the rebates that were supposed to be available to us.
Jessica Rohloff
23:08 21 Nov 19
The person who took my call was amazingly helpful and friendly. The service person went above and beyond to help solve my problem. Thank you.
Linda Rasmussen
21:39 21 Nov 19
Alex was polite, professional and great.
Dale Petersen
15:54 19 Nov 19
Susan Hedsrom
17:31 18 Nov 19
Fast service, great repair guys! With lots of knowledge 😁
Richard L. Krogh
20:40 15 Nov 19
Steve Storm
20:51 14 Nov 19
Stacy Froemming
22:34 13 Nov 19
Mike Daniels
21:49 08 Nov 19
Gary Martinson
15:58 08 Nov 19
Jeannie Zavadil
16:19 06 Nov 19
Jesse T
19:52 04 Nov 19
Jeretta Seabrook
14:48 31 Oct 19
Dale Wollin
14:13 30 Oct 19
Andy was wonderful....On time, pleasant, & explained everything. He did not rush to do his job & was through. He is an asset to your company.
Neal Larson
20:58 28 Oct 19
Toby was very pleasant, knowledgeable, and efficient. He was respectful when entering the house by placing protectors over his shoes. We appreciated the text picture showing us the technician’s picture prior to his arrival.
Dustin Ruschen
19:29 09 Oct 19
Dustin Pflipsen
19:08 03 Oct 19
Tracy
19:17 30 Sep 19
Extremely professional and awesome positive attitudes. Great job finding the problem.
Diane Henry
20:12 23 Sep 19
Efficient, on time, gave appropriate information
chad mcbroom
20:58 20 Sep 19
Crystal Jo
16:28 19 Sep 19
Quick, thorough! Very helpful and honest. Great work!
ronita reece
15:51 18 Sep 19
Sara Carlson
19:50 13 Sep 19
Brent and Mike were very professional and I was very pleased with the work and information provided at my home.
bonnie shay
17:49 13 Sep 19
Amanda Bordeaux
19:34 09 Sep 19
Cathy Juettner
21:29 05 Sep 19
Chris Vlaminck
15:48 05 Sep 19
Stephen Stanton
00:28 29 Aug 19
Top notch. On time, Clean, very knowledgeable of the furnace/air conditioning systems they install. You do not want any other installers.
Ryan Brotherton
23:25 26 Aug 19
George Taylor
15:48 26 Aug 19
rick brower
14:00 29 Jul 19
Gary Wahl
00:25 25 Jul 19
Always prompt. Always courteous and professional. Super efficient equipment and delicious water. We brag about our water all the time
Harry Roers
19:55 19 Jul 19
02shiloh
16:06 10 Jul 19
Scheduling appointment was easy. They send you a text the day before as a reminder of your appointment. Then the technician calls when he's on his way & you get a text with a picture of the technician so you know who you're expecting to be at your door.
bob turner
20:32 05 Jul 19
Facebook Rating
4.9
Based on 606 reviews
Aquarius Home Services/Kinetico
4.9
Yuliya Ch
20:13 22 Feb 21
Cory from Aquarius was very helpful and professional. He arrived on time . He explained in details the issue we had with the water heater. I highly recommend this company .
Jack Johnson
03:05 19 Feb 21
He did a wonderful job he went all out to see the job was done right I want to thank Aquarius for being there when I needed some help
Ric Sanchez
21:11 17 Feb 21
Technician was very knowledgeable and explained the system and operations very clear. Options were presented to where we could make a decision that best fit our needs.
Peggy Millam-Simpson
16:03 17 Feb 21
Fast and friendly service. Covid concious, explained my options. Honest feedback on options for repair or replacement. I highly recommend them.
Jessica Delaske
22:20 12 Feb 21
Aquarius gets to you fast and does amazing job. They are kind and very helpful. They did great work for my home I would recommend them to my family and friends.
Jo Petersen
20:17 12 Feb 21
I would recommend their household water treatment for sure. We have tried other companies but they have not been able to handle the iron problem, but Kinnetico did!
Steven Enstad
15:55 11 Feb 21
Josiah Scheumann did a superb job installing new shut off valves and a new kitchen faucet. He was courteous, kind, and knowledgeable. I have great experiences with Aquarius Home services. Big thumbs up! Thank you Aquarius!
Karen Krouch
17:04 10 Feb 21
Great service technician who explained everything and had my system running again in no time. He even changed the filter for me—a job I hate to do! Welcome back great water!! 😀👍
Janet Cadwell
19:37 08 Feb 21
Great service. I love my water. It’s so nice to have filtered water that I can drink anytime. I never have to buy bottled water.
Patty Gould St Aubin
17:03 04 Feb 21
The professionalism. They arrive on time know their business and answer questions. Thank you Trevor, Jason and Lee.
Patty Reinhardt
15:59 04 Feb 21
Very personal thoughtful. And caring. Explains what was done and what was wrong. Thank you
Sue Davidson
18:27 29 Jan 21
Yes, they inform you of approximate arrival time. When they enter your home, they wear “booties” over their boots in the house, explain what they are doing, and have always been very polite and thorough! Brent was all that on the last visit.
Gloria Scovill
17:09 26 Jan 21
The service is fantastic and Wade, the technician, is very knowledgeable with excellent customer service skills!
Sheila Kline Johnson
00:32 26 Jan 21
Great salesperson and smooth installation of water filtration system with expert installer.
Jeanette Standfield
22:10 19 Jan 21
The young man was so courteous and very knowledgeable. His name is Jake. Answered my questions so I could understand the reasons for what he was doing. Cleaned up when he was done. Was on time as well. Thank you!
Douglas Anderson
20:35 18 Jan 21
Know their stuff. Don't try to oversell services, Brendon explained everything and cleaned up after the required repairs.
Scott Malinosky
15:11 18 Jan 21
Prompt, responsive service provided by competent and friendly technicians.
Ann Smith
22:31 16 Jan 21
They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.
Robin Coburn
00:50 15 Jan 21
I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.
Donna Tatro
17:19 14 Jan 21
Very prompt friendly and efficient installation. Sure I will love the systems.
Jim Kocian
20:15 13 Jan 21
Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.
Lori Barry
01:00 08 Jan 21
We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry
Rob Smith
03:24 03 Jan 21
They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You
Lana Albrecht
21:30 28 Dec 20
The service staff after always very friendly, helpful and efficient. I works give them 5 stars.
George Mitchell
00:33 24 Dec 20
The good service. The excellent tasting water. The best service guys, friendly and knows there product.
Heidi Peterson
20:17 18 Dec 20
This week we had a furnace tuneup from Aquarius Home Services. Jon Swedberg did a very thorough job of checking out our furnace and informing us of the specific details. Highly recommend Aquarius for furnace checks.
Cindy Cieslik
03:12 11 Dec 20
Justin Roland did a plumbing call, he was very courteous and helpful. He also observed COvid protocol
Philip Rodberg
20:48 02 Dec 20
Brian, David, and Travis did a great job on my installation of a new furnace and air conditioner unit. I’m most satisfied at this time.
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Janet Johnson
03:40 04 Nov 20
Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!
Marilynn Wolk Paulson
14:06 30 Oct 20
Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.
Brad Jacobson
21:44 28 Oct 20
Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.
Brendan Woodward
19:48 28 Oct 20
Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!
Carol Young
15:29 27 Oct 20
We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.
Nancy Hoffman
19:03 26 Oct 20
Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!
Anna Lee
21:25 21 Oct 20
David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.
Laurie Holmberg
20:34 16 Oct 20
Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!
Daniel Ditch
15:22 16 Oct 20
These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.
Patty TenEyck
14:53 16 Oct 20
Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!
Cheryl Rossini
22:05 15 Oct 20
The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
Joyce Price
15:01 15 Oct 20
Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
Douglas Amundson
21:09 13 Oct 20
We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.
Brenda Gliniany
21:00 09 Oct 20
Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.
Dale Buechner
20:25 08 Oct 20
Prompt service, thorough service and explanation. Delightful service technician!
Julie Arnold
20:09 07 Oct 20
We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!
Adrian Lyn
19:35 07 Oct 20
It was very awesome service and Trevor was a really great guy that explained everything great to me
Erik Frye
19:15 06 Oct 20
Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.
Dora Wilson
16:11 06 Oct 20
Excellent service! Blake was very professional and knowledgeable with his service as were previous technicians. Always on time with text notifications of their arrival. Service and Kinetico products are 10 ⭐️
Mira 'Peters' Elmore
14:59 03 Oct 20
Good and safe water is super important & it doesn’t just fix itself. I wouldn’t consider using anyone else for highest quality in product and customer serviceability. Thank You!!
Philip Hansen
17:33 02 Oct 20
The service techs are here when they say they will be. I especially like they send and email with the techs picture and estimated time of arrival. Nice to see who to expect.
Always professional....😄😄
Always professional....😄😄
Timmy Welsh
21:35 01 Oct 20
Very knowledgeable explained what he was doing and what was goin on with the furnace
Kent Toft
18:36 29 Sep 20
We have been with Aquarius for 5-6 years
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
Bev Ornell
15:01 29 Sep 20
Your technician was wonderful. So helpful and explained everything and so kind. Excited to have you service us twice a year!!
Denise Schara
22:09 28 Sep 20
The performance and quality of the product. Ideal drinking water. Iron gone. Plus I haven’t had to scrub a shower since we installed Kinnetico. Also, the technicians are extremely knowledge, respectful and friendly.
Kathy Thueson
21:38 23 Sep 20
Very efficient from the time of scheduling to the completion of the service call.
“Tall” Mike was very professional and friendly.
“Tall” Mike was very professional and friendly.
LM Jaros
20:34 22 Sep 20
Kevin P. performed a furnace tune up today. Courteous, professional, explained everything clearly and arranged for follow-up on a necessary repair. Very happy with the service Kevin provided today.
Don Shumate
17:24 22 Sep 20
Met with John and he was Very professional, very knowledgeable and was an absolute delight to talk to. He tested my water, gave great recommendations and informed me on my entire water situation in my home. I will be a lifelong customer!!
Pamela Henkel
19:59 21 Sep 20
we have had our water softener system for 29 years and it hasn't broken down on us once. we have them come out for inspection every six months and they deliver us salt @ the same time and also they put in our filters for us. The technicians that come out to inspect our water softener are always so friendly and knowledgeable. I give them a 5 🌟. If the 🌟 went up to a 10 I would rate them a 10.
Linda Suda
15:42 21 Sep 20
Travis did a great job explaining what he was doing & why. Very personable & helpful! Excellent experience for us!
Kim Pederson-Haller
16:28 19 Sep 20
Kevin and Mike were very professional and wonderful to work with. I was impressed! We will use them again!
Paul Brown
19:11 18 Sep 20
Very helpful and knowledgeable installers. Did a nice job and were very conscientious about the quality of their work. Nicely done!
Jeanne Tuvey
23:04 17 Sep 20
They are prompt to respond for a requested service. They are available to make an appointment within a reasonable time. Service tech is professional, efficient and thorough. This is the 2nd time I have used them.
Jerry Holm
20:06 16 Sep 20
Very professional job. Arrived on time and completed within the estimated timeframe. Did an excellent job and provided good operation instructions.
Cheri Fiola
21:06 15 Sep 20
I had no problems & the technician did tune-up very friendly He taught me about the filter on the humidifier I didn’t even know was there Aquarius is great
Oren Larson
00:39 15 Sep 20
Thorough, friendly technician who after checking with Fujitsu engineers found the likely source of problem in the unit. Then order replacement parts! 👍
Marv Gravley
02:31 12 Sep 20
Mike was very professional in his knowledge of what needed to be done and explained it. He explained the maintenance contract and what it could do for us. Very pleased in the experience
Elliot Schaan
15:48 10 Sep 20
Sean was very knowledgeable and a great technician. The visit was simple and easy, definitely recommend
Jenn Anderson
20:45 09 Sep 20
Prompt service from knowledgeable technicians. They took the time to diagnose my furnace trouble and give me tips to use in the future. Would highly recommend to anyone!
Jeffrey Vinton
21:28 04 Sep 20
Eric is a very thorough technician who addressed our recurring issue with very salty water. He disassembled and checked our unit, replacing several parts. Eric was prompt, courteous and very professional. Hopefully our malfunction has finally been rectified.
Suzy Bliss
20:04 04 Sep 20
AWESOME SERVICE, Jeff was on time, informative and got the job done, all on a holiday weekend. Thanks Jeff, you guys rock. 5 star service from me 😀
Debbie Oehme
20:21 31 Aug 20
The service appointment was easy and quick. Service Technition was on time and friendly. Explained what was wrong, what he was fixing and what to do to help preventing it from happening in the future. Service Technition was Will, gets a 10 out of 10.
Martin Zanger
16:07 27 Aug 20
Sean came to our house promptly at 8 a.m., the opening of the time window. He was quite personable and knowledgeable. He showed me what specific items he was servicing and answered all my queries. He made some suggestions regarding how to run the mini-split system and maintenance issues with our boiler heating contraption.
Jean Jensen
18:01 26 Aug 20
Sean B. was very thorough and had many options for my AC replacement. He is very knowledgeable about his work and explained things in layman's terms.
Alisa Zak Albers
16:47 26 Aug 20
Highly recommend Aquarius! Tony has provided excellent service both times he’s been to our home for service calls. Knowledgeable and highly communicative. Very happy with the quality of service provided.
Wendy Tedlund Marty
02:40 26 Aug 20
Professional and efficient staff in office and technician. Thomas was at my home today for yearly water softener service, he was awesome, polite, efficient and knowledgeable. Highly recommend Aquarius and Thomas !
Gayla Nichols
15:25 25 Aug 20
Very efficient, and know what they’re doing… Excellent service… Five star service!
Barbara Connolly
14:21 25 Aug 20
Courteous and understanding from office staff to service providers. Were able to answer all questions and provide answers I could understand. Explained procedures as he went along.
Shane Hoemberg
16:17 19 Aug 20
Andy Lahman came to my home to check my AC unit to make sure everything was working good. He explained everything he was doing and why he was doing it. Very informational and helpful. I would recommend Aquarius/Thompson to anyone and EVERYONE!
Mark Stodola
21:09 14 Aug 20
They came out did a estimate. Gave me several options to choose and there was no pressure to buy instantly. Both the salesman and the installer were outstanding in every way.
Robert Keck
15:34 13 Aug 20
The service tech called 30 minutes out to alert us to his arrival time. Very professional. Let me know what he was doing with each step of the process and why. Made sure all was clean after. Answered all questions and made sure all was done to our complete satisfaction. Very glad I chose this service plan.
Miriam K Nicholson-Iverson
19:03 10 Aug 20
On time, efficient, knowledgable, friendly service.. thank you, Lee! We appreciate your good work and are grateful for this precious filtered water!
Blessings!
Blessings!
Ken Young
17:34 10 Aug 20
Our service person, Cory, was prompt, informative and his work was outstanding. We haven’t tried the system yet, he just left so we will refrain from comment until we’ve had a chance to use it. Thank you.
Chris Morlock
02:44 09 Aug 20
Recent service for my air conditioner provided was excellent. All my questions were answered by the Technician. Sean was courteous and friendly.
I will definitely use the service again as needed.
Thank you.
I will definitely use the service again as needed.
Thank you.
Steph Johnson
14:21 04 Aug 20
Tom and Noah were on time, very courteous, explained the process and showed me the old filters.
Bob Erickson
22:54 31 Jul 20
Overall great experience. System selection/sale was excellent with Dave, installation was scheduled quickly and exceeded timing expectation, and installation was executed timely and with thorough explanation and again exceeded expectations. Highly recommended.
Gail Stephens
18:16 22 Jul 20
We just replaced our original Kinetico after 34 years. We have always been happy with the service we receive there.
Lora 'Kisler' Wylie
15:37 22 Jul 20
Great communication-Eric was Super friendly and on time. Gave a lot of options for my situation. ***** 5 stars all day!! I highly recommend!!!
Phyllis Gruby
20:09 21 Jul 20
Brent, an Aquarius associate didn’t a check if our heating and cooling system today. He was professional, knowledgeable and personable. I am impressed with his assessment of the situation and his recommendations. Thank you for the professional, personal service.
Marjean Ossefoort
14:58 17 Jul 20
Mike was knowledgeable and explained in terms that we could understand. He gave us multiple options and seemed like an all around good guy.
Lois A Anderson
16:29 16 Jul 20
Very positive experience. Blake & Rory were informative and helpful. On top of all things related to our system.
Sharon Verges
18:55 14 Jul 20
The service person was very professional and helpful. He fixed the issue and answered all my questions thoroughly.
Kathy Polhamus
01:42 09 Jul 20
I have had my furnace, hot water heater and A/C replaced. I've had nothing but the very best customer service, from my initial phone call to the completion of the work. I've used their services for years and can't recommend them enough. A+ quality all the way!
Tony Wieneke
14:43 29 Jun 20
Technicians were very helpful and knowledgeable did everything to my satisfaction
Dawn Janson
19:39 24 Jun 20
Great service and technician , very friendly & knowledgeable. Explained very clearly.
Roger Nancy Hoff
18:41 23 Jun 20
Eric is so courteous and professional! We are very pleased with the services!
Joel Raba
23:26 17 Jun 20
These people are the absolute best! My central air was acting up & I called them, & they had our guy Brent here in an hours time, & got it fixed up perfect! Five Stars ++++
Pat Hanson
16:11 17 Jun 20
Wayne the service tech was very good told me the problem and got the A/C running and checked operation. Very happy with the service.
Larry Hiedeman
17:57 12 Jun 20
Salesperson was informative and patient with our questions. Installation went well and the service during installation was exceptional.
Courtney Alderete
23:26 10 Jun 20
Excellent customer service and great company to work with! Very knowledgeable!
Russ Frank
00:43 30 Apr 20
We have had two water systems with you now. Both have worked flawlessly!! We had a second system installed in our rental townhouse and just signed up for your biannual service plan. We had the pleasure to meet Jake today and found him to be a very pleasant person!! I would recommend him as a service person to anyone!! Thank You for a quality service experience!! Ask for Jake!!
Stephanie Lynne
01:48 25 Apr 20
Great service, very thorough and patient with my little boy who kept sneaking off to help! Thank you!
Chris Kellogg
21:48 24 Apr 20
Thomas Erronis came to my house today for an AC tuneup and his professionalism was beyond measure. Very prompt and courteous and did the most thorough job I've ever seen. Would definitely recommend.
Faye Waltman
18:31 23 Apr 20
They are always pleasant and knowledgeable and always on time which is appreciated! Definitely recommend them!
Lori Smith
21:25 17 Apr 20
Steve was very nice. He explained the different systems and our options that we could do. He was very knowledgeable and polite. He even recalled the year your company installed a furnace for my Dad.
Looking forward to working with your company for our needs. Thanks! 😊
Looking forward to working with your company for our needs. Thanks! 😊
Gloria Carlson
18:06 11 Apr 20
Eric was very efficient and done in good time and I am pleased with everything he did.My water has never been this good!!
Paul Dukart
17:29 08 Apr 20
All the people at Aquarius are friendly, efficient and knowledgeable ... we would totally recommend Aquarius. Brandon (Heruth) tuned up the AC yesterday, so I know we are ready for the summer.
Sue Miller Horman
18:28 27 Mar 20
We have been doing business with Aquarius Home Services (Kinetico systems) for several years and have been extremely pleased with their service.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
James Fry
14:21 27 Mar 20
Great business to support/partner with. They look out for your best interest and respect your decisions.
Peg Straight
20:17 24 Mar 20
It was just installed today Brendon did an excellent job of explaining everything! Can’t wait to see the difference!
Greg Finch
21:48 12 Mar 20
They went out of their way too provide me with a softener, and the install of it on the same day. Both the salesperson Dave, and especially the installer Blake, were very quick and professional. They were very knowledgeable about the equipment and Blake did a wonderful job of installing. Appreciate their business and would highly recommend to others.
Judy Hunter
21:58 11 Mar 20
The service person was thorough and explained all the options and gave us time to discuss and make a decision.we will see how follow up goes.
Jan Reva Purvis Bentley
20:00 27 Feb 20
Prompt appointments. Technician very knowledgeable and took care of our service quickly. Gave us valuable info on the condition of our water and system. No pressure.
Donna Divine
15:29 18 Feb 20
Jimmy V from Aquarius is an excellent technician and very courteous. I highly recommend Aquarius. Great service, reasonable prices!
Brenda Jungwirth
21:05 15 Feb 20
Great sales and service. No excessive call backs while you decide. And very prompt responses.
Paul Niehaus
20:22 10 Feb 20
The sales and service people are great to work with, communications are the best we have experienced, great water from our system, this is the second Kinetco water system we have purchased over the past 16 years, the one before this was I northern Indiana and we had no problems at all, we know we will love this just like the last one.
Sharron Schwegel
13:57 08 Feb 20
Professional service, very timely. We contacted Aquarius onTuesday,had water tested on Wednesday. Representative gave us options, and equipment was installed on Friday. We saw immediate results in amount of suds, clarity of water.
Kali Kocmoud
18:51 04 Feb 20
Thank you Shawn R for coming out to fix the leak with my softener. Arrived 30 minutes early, diagnosed the problem and fixed it quickly. Answered my questions. 5 stars.
Troy Nelson
21:32 29 Jan 20
They did a great job at the Townhall and the Fire Dept would recommend them to anyone
Kevin Vonderharr
20:21 24 Jan 20
Branden H. and Kevin came out on 1/24/20 to provide a free furnace tune up. I told them that we had a humidity problem in the home and the windows are rotting. We have been in the home for five years and thought the furnace humidifier was not working as it was always dry/crusty and I never heard it run. They not only noticed it was on a max setting but that the filter and shroud were covered in mold - major health concern. Also, they did a thorough cleaning job and found a dead bird. They were courteous and extremely helpful - providing tips going forward. Very happy I accepted the invitation from Aquarius to complete the free tune-up. 5 Star. Thanks!!
Curt Kluver
17:05 17 Jan 20
I was very please with their quick service as well as how thorough there explanation was of what they did to correct the trouble I was having. I was very please
Deb Bartholomaus
16:16 17 Jan 20
We love our drinking water. It TASTES so good. I can’t say that enough. It’s So good. We’ve had Kinetico System now for six months. The drinking and cooking water is pure, clear, and knowing that we are using the cleanest water ensure us it’s the best for our overall health. And that’s important.
Sonya Beaulieu RedDay
13:49 09 Jan 20
Knowledgeable, felt comfortable with everyone in my home and got the job done!! Thank You!!
Dave Costanzo
20:41 08 Jan 20
Needed an electrician for a wiring repair. Nate came out and did an excellent repair job at a very reasonable cost.
Debbie Silver Saraceno
17:56 27 Dec 19
Just had Brandon out of Siren Kinetico here. He was amazing. Respectful, helpful and knew what he was doing! Was very happy with the outcome! Really appreciated that he had salt and filter with him and was able to not only fix my issue but change filter and add the salt. Thanks Brandon!!!!
Michelle Webber Kelley
17:05 20 Dec 19
From the phone call to report that our furnace wasn’t working to the call from the technician and his service, we were really impressed and felt taken care of! Thank you!!!