Little Canada, MN
Water Softeners and Water Treatment in the Twin Cities Area
Google Rating
4.9
Based on 662 reviews
Aquarius Water Conditioning
4.9
Chase Hawkins
19:44 02 Mar 21
Rance was great. Very professional and gave us sound advice throughout our filtration system replacement and maintenance.
Bob Ryan
18:24 01 Mar 21
Rance came out on time and gave me a honest overview of my current water softener, made some recommendations for better water and took care of everything.
John Bialozynski
21:50 26 Feb 21
Curt Zacharias
19:14 25 Feb 21
Mike did a good job with the installation of the Edge Optimum system and took the extra time to listen and answer my many questions. Very pleased customer!
Judith Gamboni
16:55 25 Feb 21
Joseph & Traci Schultz
16:25 24 Feb 21
James was fantastic! He worked quickly and explained everything. He also went above and beyond for us.
Tracey Golden
16:52 20 Feb 21
Gregory Johnson
22:26 19 Feb 21
Eric from the Mora MN store came out and gave my wife and I a recommendation on a needed upgrade of our 10 year old system. He so very knowledgeable and confident about his recommendation. We went with it and James 2 days later came out with the products needed and installed them. James was also professional and obviously well trained. Both answered all my questions and my wife and I are both very happy with the sales and service we got. 5 stars!
beth brovold
21:02 19 Feb 21
Great service as always and appreciated receiving a clear explanation of the problem and options to remedy it.
Erin Yan
17:24 18 Feb 21
Will was a FANTASTIC instructor. Very personable and thorough with explanation. He was punctual while still being patient with the customer.
Ed Werner
21:12 16 Feb 21
Daniel Lindstrom
21:03 16 Feb 21
Tim Kelly
16:22 15 Feb 21
They were great to work with. Really nice people and good at explaining everything.
Julie DeCoster
18:34 12 Feb 21
Lisa Vieau
17:11 12 Feb 21
Marcus Metros
22:07 11 Feb 21
Jan Stevens
22:42 05 Feb 21
Jake called ahead to let us know approximately when he would arrive and then called to say how close he was. He was careful to put on the shoe covers and take them off every time he left the house. He wiped up any excess water that spilled around the sink during the testing process. He spent the majority of his visit time checking a water softener that was built up with sludge in the bottom and then discovered a cracked plate at the bottom. He took time to go back to the shop and locate a replacement part even though it was getting late in the day. I suggested he could return another day and finish the work but he stated that at the end of the day he always wanted to be sure anything he had worked on was working properly. He was very particular about cleaning up any spills etc. I appreciate his courteous nature and how he explained what he would have to do. I would rate him as an excellent representative of your company and you should be proudof his work ethic.
Kris Robertson
22:09 05 Feb 21
Very professional took care of what needed to be did a really good job
Aaron Loss
19:47 05 Feb 21
Harry Ackermann
21:32 01 Feb 21
Andrew did a great job, replaced water system filters and water conditioner filter. He was very helpful explaining everything, very courteous and friendly.
Rich Sauter
15:48 01 Feb 21
Will arrived right on time with all his Covid-19 equipment on and introduced himself to me, explained to me what he would be doing on this service call I requested and went right to work. Will changed the 2 drinking water filters and explained to me why and how he was doing it. Will then went on to inspect the entire Kinetico water system and again he explained to me why and how he was doing it. Will make some minor adjustment and repairs and he was finished and on his way. I was impressed with his attitude, Knowledge and professionalism.
Becky OBrien
02:25 30 Jan 21
We have always been pleased with the service we’ve received from Aquarius and this was no exception!Their technicians are great! We had Noah this time. Two 👍🏼👍🏼!
Duane Dittberner
21:13 28 Jan 21
Friendly serviceman quick service. All my questions were answered.
Leo Snetsinger
02:58 28 Jan 21
Incredible customer service! Installer was knowledgeable, professional and did a very nice and clean install. Very impressed!
Gary Smith
18:46 27 Jan 21
Sean was an excellent service technician. Explained all equipment functions to me
Cindy Mason
18:20 27 Jan 21
I was extremely pleased with the timelines and the service 😊
Timothy Eggimann
04:30 26 Jan 21
From initial phone call to service everyone was professional and knew what they were talking about. We moved into our house this year with a wonderful Kinetico water filtration system that I didn't really understand. Andrew, our technician, was incredibly informative and took the time to explain the system to me. I also appreciate there was no pressure to have service done, when I could also just purchase filters and do it myself. Seems to be a well-run, up with the times, excellent company!
Bruce StYves
02:23 26 Jan 21
Great consultation and installation services by Jennifer and the installer James! Both were very polite and addressed all of our questions throughout the processes. No high pressure sales pitch, great people to work with. Thank you!
Sue Van Den Broeke
19:31 22 Jan 21
Brent was knowledgeable, helpful and easy to ask questions to. He solved our problem with the humidifier and furnace in a timely and efficient manner.I highly recommend him to troubleshoot and solve HVAC problems
Ronald Kath
19:04 22 Jan 21
The Aquarius technician, Jake was knowledgeable and demonstrated a positive attitude. He took time to explain the work and answered all our questions. Top line service
Patsy Anundsen
23:49 20 Jan 21
George Farkas
14:30 20 Jan 21
Excellent work, friendly and VERY knowledgeable technician helped us!
Glen McCarty
15:42 16 Jan 21
The service from Aquarius (Little Canada) is amazing. I could not be more pleased. We have a well with a high iron content. Our Kinetico system has made the water clear with absolutely no more stains. The water is so good from the drinking water system that the whole family prefers it over bottled water. We all bring re-fillable bottles to work and school from our system because it is so good.I want to tell of my experience with a service call for our system. I appreciate good service and feel it should be recognized. This was GREAT service. We had a well issue that clogged the Water softener. This is not a system issue but a well water issue. The technician’s name is Will and he was just amazing. Will was very professional and courteous. What caught my attention right away was Will’s knowledge of the water systems. This is a guy who is really good at his job and it shows. Will even installed a longer drain hose so that I could place a bucket on the floor when I drain the water to change the pre-filter. I’m sure Will thought this a minor thing but to me it was above and beyond what he was here to do just to make it easier for me. He even showed me how to change the filters in the drinking water system and offered to let me take a video on my phone so I would have a reference in the future. It is this kind of service that just amazes me.I would recommend Aquarius Home Services to everyone. The water and the service you receive from this company is nothing short of AWSOME.
Jodie Littrup
22:48 15 Jan 21
Kyle Tonn
16:59 15 Jan 21
Great service for our RO system. They take good care of you.
rob haas
21:34 14 Jan 21
Jake did a great job of servicing our water softener and reverse osmosis systems in a quick but thorough manner. He explained what he was doing and showed me all of the filters and such that he replaced. Our service plan is over so he also gave me information about what is included in the plan if I renew. No pressure - just information.
Dan Miller
17:38 14 Jan 21
Joseph Scaramuzza
21:16 13 Jan 21
Brent was very thorough.
Joe Stoltz
20:58 13 Jan 21
Jolinda Shelbourn
20:45 12 Jan 21
Technician was kind and courteous. He explained all he was doing and did nothing unless I approved. He was conversational but not a salesman. I hate when technicians try to upsale but he did not. He also treated me like an intelligent human being instead of treating me like a dumb woman. Kudos to this young man. Yes the product is good but it's the human element that keeps me coming back to a company.
Joshua Bliss
19:04 11 Jan 21
Brent was helpful, polite, and thorough!
JRaffy7
21:51 08 Jan 21
Outstanding product! Extremely satisfied with the excellent service from the sales and installation professionals. Thank you Chris & Kyle!
Jim Fennick
21:42 07 Jan 21
David Christianson
15:39 07 Jan 21
Terri
16:02 06 Jan 21
David is awesome! Very knowledgeable and personable! Does fabulous work and extremely happy with the results!! Highly recommend! He changed all our filters and nice to know we don’t have to take care of anything!
Pamela Boyle
18:59 04 Jan 21
We had an excellent experience with Derrick today. He was prompt and very knowledgeable about installing our new water softener!
Joe McGinnis
16:29 04 Jan 21
Derek Dougherty from Aquarius is the best. Awesome customer service.
Ruth G
20:37 31 Dec 20
Great service ... Tom took time to explain how to install all the filters, etc. and answered all our questions. Aquarius delivers A+ service.
L. D.
21:12 30 Dec 20
I moved into a home that had an older system installed. The system wasn’t working properly and my Aquarius technician was superb. He completed a thorough inspection and explained the entire system to me. The entire experience and service was exceptional.
Renee Ward
20:56 23 Dec 20
Robert Abbott
19:15 22 Dec 20
The tech was excellent and overall customer service is incredible! Highly recommend this company and their product.
Steve Palmer
16:53 21 Dec 20
Rachel Arne
01:49 17 Dec 20
Superintendent Ezra Fagge'Tt
23:01 15 Dec 20
Proverbs 31:30
17:50 14 Dec 20
Technician was very kind, did a great job and explain everything well. I have enjoyed working with Aquarius. Great company and great employees! Very kind and informative employees across the board.
Tom Coquyt
17:07 11 Dec 20
Cathy Stemig
05:03 09 Dec 20
Cassie Ritchie
21:43 08 Dec 20
Joyce Nyberg
11:58 08 Dec 20
Shawn did a great job of checking over water system and most importantly he educated me about all the functions. Added me to the app so I could easily change time etc. Gave me a much clearer understanding of the whole system.
Bob Corey
16:53 07 Dec 20
Excellent experience
Christina Schell
15:11 07 Dec 20
Larry Thomas
04:22 05 Dec 20
Leggs
20:33 04 Dec 20
Our technician David was amazing! Very nice guy
John Kruger
18:33 30 Nov 20
Steven Hardie
20:26 28 Nov 20
Nate Fears
20:27 27 Nov 20
Great customer service and our water taste and looks 25 times better! If you’re have hard water, check this company out!
James Craig
03:56 26 Nov 20
Shannan Seibert
16:28 25 Nov 20
Mike and TJ were our technicians. They were very friendly and great to work with, very thorough and honest.
Tracy Jordi
15:50 25 Nov 20
Aquarius always provided top-notch service. A Kinetico softener continues to go strong for the last 16 years and we added an RO system over a year ago and love it. They're worth the investment and will pay off over the long haul.
Justin Cantell
17:06 23 Nov 20
Lynn Waara
00:22 21 Nov 20
John Wexler
02:57 17 Nov 20
Pamela Schneider
20:47 16 Nov 20
Mike is a wonderful technician. He explained everything very clearly. A great tech with excellent manners and vast knowledge.
Denny W
15:07 15 Nov 20
Pleasant experience dealing with the staff, right on time, no hiccups. Dave in sales and Derek the installer were very informative . Nice clean install.....went smooth !
Jim Schuweiler
23:04 12 Nov 20
Cooper was our technician and he was prompt, helpful, courteous and neat. He finished the job quickly and professionally. Very satisfied with the service.
republic of coconuts
23:31 11 Nov 20
Wayne Anderson
19:43 11 Nov 20
It was a great experience Brandon answered all our questions as he looked at our system. Showed us how to replace the filters and the process on how it should be done. Definitely recommend this company for your Kinetico system.
Rob Jackson
14:01 07 Nov 20
Friendly, professional , on-time service from everyone who I had contact with.
Sarah Muellenberg
18:42 05 Nov 20
Our experience with everyone overall has been incredibly fast, fun, and friendly from start to finish! Love when they answer the phone asking how they can make you smile because I think they all truly care. Looking forward to using our new system!
Mike Dicosimo
21:30 04 Nov 20
Vicki Hanson
21:01 04 Nov 20
Robert McClure
16:11 03 Nov 20
fast and informative
Kevin Glenn
22:14 02 Nov 20
Aquarius technicians, like David McGrane, are courteous and skilled.
Darren Fenster
01:14 01 Nov 20
Francine Hixon
16:42 29 Oct 20
Aquarius Home services are always top notch. For their friendly and knowledgeable customer service, to their expert salespeople, to their skilled and professional service techs. I love the text you get with the picture is your service tech so you know who to expect. I also love the fact that you can watch the tech as he/she is heading toward your house. No more waiting all day. Shawn did an excellent job and came up with a creative solution to the installation of a water faucet for my water treatment system. I am 100% satisfied and will not hesitate to refer friends and family to Aquarius Home Services. They are an honest and professional company that treats their customers with respect.
mark schneider
22:34 27 Oct 20
I am pleased with the technician who came today. He was punctual and professional. He went through the process of replacing the filters and even let me get hands on with them. That is something that will help in the future.
Mary Cole
23:48 26 Oct 20
Andrew Winter
21:41 26 Oct 20
Great service all around, from first discussions through installation. Excited for our new system!
Scott Hietpas
20:02 26 Oct 20
Excellent service. Will was neat, organized and communicated professionally. He explained everything he did and made sure we were satisfied before he left.
Mike Anderson
14:43 26 Oct 20
Cheri Clough
14:38 24 Oct 20
Great service, very knowledgeable service tech.
Katherine Holton
02:51 24 Oct 20
I did some research on water softening systems and landed ultimately on a salt system. Had water softener and a reverse osmosis system installed in our 2,200 sq ft home in Brooklyn Center MN. Install went pretty smoothly, and the installer was incredibly polite and knowledgeable. Aquarius kept me updated via text and email with appointment reminders and the arrival of the techs. Would absolutely recommend!
jaco0681
20:25 22 Oct 20
Great experience from start to finish. They responded to the big request promptly and were very friendly and knowledgeable through that process. The installer was very knowledgeable in the system and explained what to expect throughout the install. Money well spent with Aquarius!
Michele Fossen
15:04 22 Oct 20
Wilson Mr. Biggle's Bulldog brother
14:16 22 Oct 20
Joe was outstanding. His service was professional and we had good conversation (though not required) as he was working. Plus he gave some gingersnap cookies...which I love!Seriously though I highly recommend Aquarius. I had them out to check my system, which was 15-16 years old and on it's last leg....I made the decision to update everything. Wasn't expecting to but know that in the long run I will be glad I did.
Cindy Alden-Gorsegner
18:51 21 Oct 20
Professional service from sales to install. Both Rob in sales and Derek installer displayed confidence in their products and their service. Looking forward to consistent soft water and reliable company to back it up.
Lauren Lehn
17:22 21 Oct 20
Very informative and great customer service!
Carol Pantsari
16:16 19 Oct 20
Louise Dobbe
01:55 18 Oct 20
Laurie Deegan
20:25 14 Oct 20
Dan Schultz
15:54 14 Oct 20
Had a kinetico water softener installed 20 years ago and scheduled some recent service. Aquarius is great to deal with, very friendly and knowledgeable. I would highly recommend them.
Corey Rodriguez
23:24 13 Oct 20
Craig (salesman) is well versed and provided us with a plethora of great information. He sold us the Kinetico system, the best! He also provided great information regarding our clothes washer. Cameron was our installer, and he did a terrific job! Very informative, and provided us with the best installation we could ask for. He answered all of my questions. These guys are world class and worth every penny. Thank you Aquarius!
DEB OLSON
21:51 13 Oct 20
Lori Anderson
20:48 13 Oct 20
EXCELLENT SERVICE from salesperson Craig to installers, Cooper & Pat.On time, got what I purchased, great communication, clean, considerate and respectful of my home. THANK YOU!
Tom Kreimer
17:48 13 Oct 20
Aquarius has always been great to work with. The technicians are friendly, knowledgeable and helpful. It was the best move switching our water service to Kinetico. Great system and just works all the time.
Pete Komro
17:04 13 Oct 20
Dave Gaetke
20:55 12 Oct 20
Had a whole water system installed and there were 2 workers here. They did a great job of not just installing but explaining how things worked. They were extremely nice and professional the entire time. Would highly recommend this company to anyone thinking about a water treatment system.
Priyanka S.
15:34 12 Oct 20
Great service, happy customer!!
Greta Dvorak
14:52 12 Oct 20
Mike Tauer
20:24 10 Oct 20
Mark Becher
00:32 10 Oct 20
Cameron completed the job with professionalism and accuracy. Aquarius completed everything needed and in the time expected.
Traci Hanson
19:42 09 Oct 20
Dave Benson
14:32 09 Oct 20
Linda Schave
19:42 08 Oct 20
Excellent service start to installation. Linda, Jennifer and Kyle gave me detailed service and information in their respective rolls. I am so very impressed and pleased with the whole process and can’t wait to drink great water, without having to fill & carry my glass jugs!!! Thanks to all 🥰
Cheryll Ostrom
17:13 08 Oct 20
David, our technician was knowledgeable and professional. He explained everything he did in understandable language and made sure we were satisfied with his work. He was helpful in getting us signed up for maintenance plan. He was great, we hope to see him again. He seems to love his work!
Henry Bishop
19:37 07 Oct 20
Courteous, professional and informative.Completed job an reviewed what was done and why.
Brian McGrath
23:16 05 Oct 20
Showed up on the window, called to update us on arrival time, and we love the app that allows us to track the technician. Cooper was friendly Ams knowledgeable. Very good experience!
Travis Thomas
19:00 05 Oct 20
Great experience would highly recommend !
Jon Nestoss
16:28 05 Oct 20
Aquarius is possibly the BEST service company we have worked with. Great personnel!
Karen Johnson
14:34 05 Oct 20
I am always extremely satisfied every time Aquarius Does a visit to my home. Their customer service is outstanding. Their technicians definitely go above and beyond.
Marilyn Pangier
20:26 02 Oct 20
Teng Xiong
17:53 02 Oct 20
Great service! Smooth install process. Very knowledgeable team!
Virgil Jurek
03:42 01 Oct 20
Tom Arko was a real gentleman. He was masked, wore coverings over his shoes and was very careful about not making a mess when testing our water. He carefully explained our problem and how to prevent a recurrence. Mr. Arko is welcome to be our service technician in the future.
Jim Bennett
20:49 30 Sep 20
Called with issues with my Kinetico water system on Tuesday, Rance came out the next day and fixed the problem, very impressed with his professional ism and knowledge of the problem. Thank you very much!!
Colin Faulkner
17:13 29 Sep 20
Excellent service and value.
Todd Smith
00:10 29 Sep 20
Service technicians were prompt, conscientious, and professional. Installed system without any trouble and were just nice guys. Super impressed with the whole experience, from beginning to end.
Saul Singh
02:10 28 Sep 20
Excellent service by knowledgeable professionals.
Doug Buzay
15:09 25 Sep 20
Excellent service by Cameron, was in time, efficient and knowledgeable. Would recommend again.
Erin Mortenson
14:27 25 Sep 20
Moving my system to my new home and the team uninstalling the system was fast and efficient. Followed COVID precautions and were minimally disruptive even while I was working from home. The Aquarius customer service is always fantastic!
Carolyn Hartmon
21:37 23 Sep 20
Bonnie Dunkin-Brady
19:44 23 Sep 20
Previous owners didn't keep up with their water softener so the water was nasty and made everything orange rusty color..even my hair..yuucck. i called Aquarius and Dave hooked us up with a complete system he tested our water and lord it was bad. The smell of the water was nasty also. The techs that came out and hooked it all up were amazing . Explanation on how it all works and what to expect was spot on. Definitely recommend them to anyone looking for a water filtration system.
Doris Spinler
14:22 20 Sep 20
Heidi Bliss
19:24 18 Sep 20
Shawn showed up on time, called before hand to let me know he was on his way. He was very professional, answered my questions, and had the filters changed quickly.
Sarah Cotter
17:28 16 Sep 20
Everyone was very friendly, knowledgeable, and professional. Great company to work with! Great system as well!
Heidi Eustice
14:54 16 Sep 20
Yh Y
21:17 15 Sep 20
Shawn the technician was very communicative, courteous and competent. He quickly found the cause of the problem and repaired it. Thumbs way up for Shawn.
Paula Kennedy
20:43 15 Sep 20
Joe was prompt, courteous and very professional. Mask and shoe covers were worn. He assessed the unit and knew how to fix the problem right away. Within a few minutes we were back in action! Thanks Joe and Aquarius. 🙂
Rene Maas
20:12 15 Sep 20
From the first call to Aquarius Water Conditioning about my water softener, through the installation of a new system today, Aquarius Water Conditioning has been so great to deal with. Polite, professional and courteous. They send text notifications to remind of appointments and when someone is on their way. Would use again and highly recommend.
Tracy Shalander
17:44 15 Sep 20
Estela Rojas
17:15 11 Sep 20
Super prompt service and very professional technicians. Highly recommend this business.
Nate John
23:10 09 Sep 20
Great experience all around, professional staff and very knowledgeable, highly recommend.
Catherine McGovern
19:09 08 Sep 20
Very impressed with Cameron (installer) not only was he very knowledgeable but, he was extremely professional. Explained everything in detail
Jason Peterson
18:00 08 Sep 20
Jake does a super job of taking care of our equipment. He takes the time to make sure you understand what he is doing and answers all our questions. Thanks Jake!
Bailey Babcock
17:13 08 Sep 20
Richard Engebretson
18:32 04 Sep 20
rick becker
13:50 04 Sep 20
Tammie Steiner
22:06 03 Sep 20
The sales rep Brad was very knowledgeable, experienced and personable. I felt very comfortable with him and the information he was providing. Installation Tech was very personable and did a great job.
Sang Le
00:48 03 Sep 20
They were on time and efficient!
Gene Roark
23:40 01 Sep 20
Ryan Townsend
16:55 31 Aug 20
Charlie Aul
20:30 28 Aug 20
Debby Kerschner
16:01 28 Aug 20
Josiah and James were extremely helpful and professional in sanitizing our water pipes and hot water heater. We have used Aquarius for our water softener and plumbing issues for over a year now and highly recommend them!
Pamela Gould
19:02 27 Aug 20
Andrew, our service tech was amazing! Vey knowledgeable, friendly and helpful. Installing the Kinetico water treatment system had changed our life! I highly recommend Aquarius Water Conditioning!
Jim Thompson
15:52 26 Aug 20
I have been impressed with aquarius water softener and the way this company takes care of of its customer. I just had my water heater cleaned and water softener checked. The service man that was sent was very professional 👍👍😁, friendly and has a great personality. He represent his company with a very high quality and I would like to have him in my home again to service my product. Thank you for your time and service to your customer care.
Marc Akerlind
21:43 25 Aug 20
Amazing! Fast, knowledgeable, friendly, explained everything I would need to do going forward.
Eric Adair
18:24 25 Aug 20
Joe, their service tech guy, was very knowledgeable and did a great job explaining them fixing the problem. If you need a water softener, highly recommend Aquarius.
Kat Jones
18:56 21 Aug 20
This is a really great company with nice products or just mechanical not electrical so the products just work. I heard about them from a friend who had cabin water I have a well so I have very poor quality water.I highly recommend technician Andrew for maintenance. Very friendly and knowledgeable!
Aaron Becker
19:54 20 Aug 20
The experience was good today, as the technician was knowledgeable and did his best to resolve any and all issues. Thank you.
Charles Andres
15:00 20 Aug 20
Will was friendly courteous and very knowledgeable. He informed us when he would arrive, arrived on time and worked quickly and explained what he was doing. We would not hesitate to have him back should problems arise in the future.
Becky Bridgeman
19:18 19 Aug 20
The two gentlemen that came out were very pleasant and courteous. They took all precautions for the coronavirus. Was very happy about that. They were very efficient and did a great job. Highly recommend their service!
Michele Harmening
18:14 19 Aug 20
They did a very thorough job. Very knowledgeable and friendly.
Samuel Pratt
19:56 18 Aug 20
Jacqueline Garberg
19:10 18 Aug 20
Great service overall! Jake was very thorough, great job all around..will definitely recommend!
Don Ziemann
15:38 18 Aug 20
Very Nice service Man Showed Me What To Do With The Softener. Very Happy, When I Called In for Service The Lady was Great To Deal With!!!
Adedas Freak
09:22 18 Aug 20
LINDSAY MOLLBERG
20:58 17 Aug 20
The installation went well. He was very polite and nice. Answered my questions easily. Left it nice and clean.
Sean and Blanca - Realtor Couple - eXp Realty
18:59 17 Aug 20
I had a different water service company and they were OverbookedAnd had an inferior product so I called these guys and they got me booked with my new system in a few days. The service technician was great and now I know that I have better pressure on my water and the best product on the market.
Jenny Streit
14:59 14 Aug 20
Michael Russo
20:10 13 Aug 20
First glass of water in a year that tasted perfectly clean and first pot of coffee was exceptional. Incredible customer service, from the consultation with Bryan to the installation with Cameron. Thx
Steven Liberda
17:59 13 Aug 20
Will was right on time and very professional. He explained the systems very well . I appreciate the fact he did not try to sell me something I didn’t really need. Thanks for great service.
Stephen Davis
21:19 12 Aug 20
Two repairmen came to our home, looked at our water softener and explained our options, from least expensive to most expensive. We chose a new water softener, and they had it installed and running within two hours, as promised. We have been Aquarius customers since we moved to the area more than 20 years ago. We have always been pleased with their professional staff and excellent products. We have no reason to go anywhere else. Thanks to Joe and Rance for a job well done.
Joe Ibrahim
19:11 12 Aug 20
Will provided great service!
nickhmn
15:51 11 Aug 20
Perfect from start to finish! Very happy and a great company to work with!Thank you
Bradyn Mitchell
03:23 11 Aug 20
Tom Dahle
16:11 10 Aug 20
We were very pleased with the prompt response to our inquiry and the quick turn-around to get the installation completed. Great workmanship on the installation.
Donald Bowlby
21:27 06 Aug 20
Trinette Sachs
19:47 06 Aug 20
Joanne Thorson
18:40 06 Aug 20
Service guys were really nice...we love our water system!
Heidi Lopez-Hidalgo
18:14 06 Aug 20
Shawn was great and taught us all about our water filtration system. He was very professional and answered all of our questions!
S L
14:58 06 Aug 20
Technician was great! Walked me through how to care for the system and options to replace if needed. Treated current issue. Was prompt and friendly!
Michelle Masters
20:31 05 Aug 20
Jim Dahlin
18:39 04 Aug 20
Tom Farrell
18:34 04 Aug 20
Very professional and followed all COVID safety protocols.
Linda Magill
18:57 03 Aug 20
I had a technician come out for an inspection of rental equipment and Shawn was very informative and very professional! Thank you for great customer service! He went above and beyond to answer my questions!
Jeremy Adelman
14:29 03 Aug 20
Christopher Johnson
14:15 01 Aug 20
Had a service visit recently from an Aquarius tech, Shawn, who did a fantastic and thorough job of checking my equipment performance and answering my questions.The Razor water softener system itself has been flawless for 4+ years, highly recommend the system and AquariusChristopher Johnson, Hugo MN.
Maurine Davidson
19:47 31 Jul 20
The folks at Aquarius know how to “do” customer service! They’re responsive and always professional. Kinetico water systems aren’t cheap, but they’re well engineered and worth the extra cost in the long run. My water system (private well) was a mess and they knew exactly what to do to solve my problems.
Jessica Fisher
19:24 31 Jul 20
Wow. Just wow. From the service/education I received from Jennifer at my eater testing appointment to the service and explanations I received from Cameron during iron filter install, It should be no surprise why I leave 5 stars and keep all my business with this company! Thank you!!
Tina Holup
17:12 31 Jul 20
Debbie Muellner
17:11 31 Jul 20
Dick Myers
21:40 30 Jul 20
Angela Nieland
19:06 30 Jul 20
The Aquarius team is always very professional and delivers excellent service!
Rob Peterson
16:52 30 Jul 20
Shawn from Aquarius was prompt and thorough in his inspection of our 10 year old Kinetico system. We’ve only on the home for two years, so he educated us on It’s operation and it’s routine maintenance. He was able to service the existing problems we were having and left us with a better understanding of what the Benefits are for having this system maintained.
Mitch Heller
21:08 29 Jul 20
Cooper was awesome! Fast, efficient, neat looking install, and made sure he cleaned everything up after he was done!
Jason Anderson
17:47 29 Jul 20
Shirley Curbow
15:55 28 Jul 20
Rachelle Nesgoda
15:58 27 Jul 20
Mike was very professional.
Tom Weitzel
18:36 22 Jul 20
They were able to schedule me on short notice basis. Two service people came the next morning. Both were very knowledgeable and professional and knew all the answers to my many questions. Recommend? Certainly.
Kris Hall
18:18 22 Jul 20
My experience with Kinetico was definitely a 5 star today. They were here right when they said they would be and had the problem taken care of quickly. The service man was very friendly and explained everything in a clear manor.
Stacy Parker
16:58 22 Jul 20
shelly hoesley
17:53 13 Jul 20
Beryl Woolford
23:34 08 Jul 20
Very satisfied with service response and Jeremy the technician
Sandra Honza
15:47 30 Jun 20
Josiah was Awesome! Polite, respectful of our home Very knowledgeable explaining so we could understand and he worked efficiently. We appreciate his efforts and expertise. Thank You!
Ron Sznaider
16:05 23 Jun 20
Lance Pearson
22:27 19 Jun 20
Jackie Gordon
02:36 16 Jun 20
Shawn was very pleasant, knew his product and took the time to train me on how to look for issues. My husband and I will look forward to having him come back to service our appliances again when it’s time.
Jay Osborn
17:17 15 Jun 20
Deb Dahlman
17:06 15 Jun 20
Bryan was very informative and helpful. He took time to explain everything to me and what my options were.Would highly recommend. My friend has the system and loves it
Fire Dragon_76
22:10 12 Jun 20
Nicole Kuhl
20:58 21 May 20
Shelly Erskine
18:11 21 May 20
Raymond Tupy
17:29 21 May 20
Every time we have someone from Aquarius come out to the house it has been a great experience. The workers are always friendly, knowledgeable, helpful. I would highly recommend Aquarius to my family, friends and anyone I know.
Paul Gray
16:50 20 May 20
Technician was very friendly and very professional explained his process and did an excellent job
Kristy Cooper
16:08 19 May 20
Trisha M
15:29 15 May 20
Henry Olson
20:01 13 May 20
Celena Plesha
21:40 12 May 20
Mike Mullen
21:02 12 May 20
raymond strantz
20:05 12 May 20
Very helpful
Reda Yacoub
17:36 12 May 20
Vincent Fontimayor
00:24 12 May 20
Stephen Koepcke
15:51 09 May 20
The heating and air conditioning service persons arrived on time and took great care to keep the area neat and clean. Work was done in a professional manner, and all my inquiries were address in a pleasant manner. I was told that due to the weather being to cold to test the A/C, Another service person will return to make sure the unit is working properly.
Sharon Gibbs
20:51 08 May 20
tom kalafut
18:23 08 May 20
Will, the technician, was punctual and even called to let me know the exact arrival time. He is very knowledgeable of all the water filtration components and was able to answer all my questions. With that type of support from Aquarius it was an easy decision to sign up for the monthly maintenance program. Look forward to working together.
Ramona Mueller
22:19 07 May 20
Our technician, Jake, was wonderful. He changed his schedule to fit mine. He also pointed out that there was a service that we should be getting and hadn't done so yet. He signed us up on the spot.Aquarius is a top notch retailer. You'd be wise to buy from them.
Matt Johnson
20:00 07 May 20
oomp marty
18:03 07 May 20
Kathryn Krieger
23:47 30 Apr 20
Kent Ziegelman
19:25 28 Apr 20
The tech who installed our system was very polite and professional. He explained everything thoroughly was very quick and left no mess! I highly recommend there service
Matt Sumers
16:15 27 Apr 20
Mike Zimm
14:53 23 Apr 20
Barbara Lundervold
13:11 11 Apr 20
I want to commend Mike for doing such a thorough job of examining my furnace, AC and humidifier. He carefully explained the situation and what to do about it. (He demonstrated that my furnace needs a new motor.) He estimated how much the installation would cost and suggested, for a lot of reasons, that I might want to consider a new furnace if I'm starting to replace parts. He gave me a coupon sheet of current Specials from Aquarius.I'd like him to know that I did call HomeSmart and they came out, acknowledged that the furnace needed a new motor, and they replaced it for free. If I ever need a new furnace, I would get it from Aquarius, and HomeSmart will reimburse me $1000.Thank you!
Frank Johnson
20:22 03 Apr 20
Donna Schulz
00:40 03 Apr 20
The "BEST" service fron The "BEST" water treatment company in town!The guys came for a service call to change out my quad tanks! I got a call and an email that they were on the way and they were right on time! Courteous & politeandvery professional ...they were here less than 1 hour and cleaned up nicely!
Paul Borgstrom
15:50 02 Apr 20
Great visit. Shawn was very professional, explained everything in enough detail for me understand. Highly recommend
3283mn
21:17 01 Apr 20
Mike Mattis
14:32 31 Mar 20
Suzy Fallon
18:36 27 Mar 20
Our Technician/Representative, Andrew is fantastic! He is professional, knowledgeable extremely personable. Doing business with Aquarius couldn’t be easier. Thank you!
Jo Crosby
16:35 27 Mar 20
Dianne Kozan
19:53 24 Mar 20
Heather Connell
18:03 23 Mar 20
Jamie Spencer
20:30 19 Mar 20
Mark Kincade
16:22 19 Mar 20
Awesome service, arrived when scheduled, Joe was very informative and friendly
josh manty
19:37 13 Mar 20
Pam Moser
18:58 11 Mar 20
Extremely knowledgeable and professional. Answered all our questions.
Ed Joyce
22:58 10 Mar 20
Leah Schwartzrock
18:55 10 Mar 20
Deb N
00:18 10 Mar 20
Excellent service! Great to work with both sales and service.
Michael Bergsbaken
23:57 09 Mar 20
Luke Hanson
20:19 20 Feb 20
Sales person and install team did a fantastic job.
Blake Hovland
21:21 09 Feb 20
Great service!
Chauncey Charlson
16:48 05 Feb 20
Keith VanDell
19:20 24 Jan 20
Aquarius has great communication and service. In fact, the best I have seen in terms of letting you know when a technician will be there with texts, email etc. Very happy with everything about this company and service. And the awesome water is a great result.
Michelle Maloney
21:02 23 Jan 20
We were in need of a new water softener and wanted a water filtration system in our home. Kinetico came out and gave us a thorough presentation and we decided it was the way to go. Install was scheduled for two days later and went off without a hitch! Installer was friendly, professional and knowledgeable. Can notice a difference already. Thanks Kinetico!
Frank VanTassell
20:53 21 Jan 20
Chris Graham
17:07 17 Jan 20
Prompt and clean during installation. Easy.
Mike Crider
19:21 15 Jan 20
Very satisfied with the install. The tech (Cooper) explained the system well. He also had a smaller brine tank delivered to the house during install (I had ordered the large one but realized it was larger than I wanted when it arrived). That was very much appreciated. Great job!
Jeri Porter
18:13 10 Jan 20
Great Fast, knowledgeable, & courteous!
Randy Hollingsworth
15:31 30 Dec 19
Corey Bloom
18:21 27 Dec 19
Bill & Fern Schmidt
16:34 24 Dec 19
Blake did an excellent job and had great recommendations.
David Smith
17:34 17 Dec 19
Mike was good and professional, efficient, explained every thing.
K p
19:46 16 Dec 19
Very professional and clean. Wore booties and work was appropriately priced
Matthew Albers
17:54 13 Dec 19
Great service! Shawn was very thorough, explained how the systems work in a manner we could understand. Very courteous, polite, and professional!
Dale Fitterer
15:33 13 Dec 19
Tom Giannetti
16:23 25 Nov 19
Friendly people and prompt service. Always there when I need them.
D P
18:53 20 Nov 19
Aquarious sells best water softeners on the market in my opinion.
Gary Everson
18:31 19 Nov 19
Emmett Killey
07:49 18 Nov 19
Mark Drayna
16:58 15 Nov 19
As always the technician was very professional. Explained the details of his work and also explained the details of the service plan. With this information I was able to make a much better decision about the value of a service plan. Great overall job by Jake please keep up the good work.
Chuck Kim
18:16 11 Nov 19
Mark Kosanke, Sr.
15:41 31 Oct 19
The tech was on time, did a thorough job and reviewed the results with me. In and out in 45-60 minutes.
Arica
18:15 28 Oct 19
I had Bryson today come to my house and check out my water softener. I moved into a new home and never had a water softener before and he was able to answer all of my questions. Arrived on time and very professional.
Jacklyn Christian
17:26 25 Oct 19
Rick Krenske
23:01 22 Oct 19
Excellent service and a very helpful serviceman. Highly satisfied.
Lynne Plowman
20:25 22 Oct 19
CrakaLaka GetSum
20:33 21 Oct 19
Very thorough job done. Explained the steps needed to take if we ran into any problems. Also informative on when we would expect our water to improve. Looking forward to our new water softener and drinking water
Paul Herzog
19:25 17 Oct 19
chad Ramler
18:21 16 Oct 19
Amy Mueller
12:03 15 Oct 19
Eric Hynnek
16:59 10 Oct 19
The team with Aquatius is always great! I am always very please with the abundance of competent, professional, and courteous service we recieve, and at a high value price from Aquarius. We started with just water treatment and now work with Aquarius on heating and AC too. Very confident and pleased and will continue to recommend and work with them. We are very very happy customers and cannot recommend Aquarius highly enough
Jayson
19:27 04 Oct 19
Angela Dey
20:59 03 Oct 19
Very thoughtful, wish there was more people like him.Hope to get him next time.
Deniz Yuksel
19:10 03 Oct 19
Great service! David was on time and he was a friendly technician. He did a good job. Would recommend their service.
Andrea Elert
00:27 01 Oct 19
Professional and good customer service.Good explanation of the install and product.
Susan Klosterman-Finke
10:35 27 Sep 19
Technicians were very personable, knowledgeable, and efficient.
Jane Brattain
14:35 23 Sep 19
SIMON HEFTY
23:05 19 Sep 19
Install went very well. Haven’t tried system yet. So far very happy.
Guillermo Urquia
20:02 13 Sep 19
Always receive a great experience and customer service!Keep up the good work!
Mary Albertson
14:59 05 Sep 19
Donald Gross
22:56 28 Aug 19
Joy Berg
19:34 28 Aug 19
Mark Goodwin
12:16 18 Aug 19
Good company
Craig Miles
22:22 06 Aug 19
Brandon did a good job explaining everything, worked steady and most important was very kind.ThanksCraig Miles
Matt Schertz
15:26 01 Aug 19
Shean and Brandon were very helpful and have a customer that will continue to come back in the future.
Angela Sprick
19:00 23 Jul 19
I was noticing long cycles with our unit, placed a call for a look at the system. The tech person was very courteous, very informative, and the end result was satisfaction. We like this company very much!
Pamela Morke
20:23 17 Jul 19
Scott Stahowiak
03:18 15 Jul 19
Tech had spent almost a flipping hour helping me troubleshoot a smell when I was expecting a 10 minute estimate. Very happy with their install and service.
Denise Erickson
15:40 10 Jul 19
As soon as I contacted them, they were out right away measuring and installed within a couple days. Communication was excellent! I couldn't have had a better experience! Highly recommend.
Sean Kwiatkowski
21:09 03 Jul 19
Up front pricing, excellent communication and service.
Scott Miller
16:05 29 May 19
You want soft water and clean fresh water to drink? These are your guys. They installed our Kinetico water system and couldn't be happier with the results. Have them come to your house for their water demonstration and you'll see what I mean.
Eric Morley
12:02 28 May 19
Went in to buy filters, and realized how much more they do! Plumbing, heating and more. Will consider for future projects.
Cindy Johnson
19:55 12 Jul 18
Forgive me if this is the wrong name, I think it was Trisha who answers their phones, and she was so helpful!!! I called to ask a ton of questions and she was so polite and answered all of my questions. It's not often you get such a pleasant person on the other end of the phone. Thank you for being so patient with me.
Sara N
13:26 24 Apr 18
Don Shelby
02:29 26 Jan 18
Mike was terrific, put things right as rain in minutes. Knowledgeable, explained clearly and a nice person to boot. Aquarius is my first choice.
Jean Carlson
16:17 23 Jan 18
We needed to have our water filters changed ASAP because of (repaired yesterday) a major water well problem. Instead of making us wait until some inconvenient date, Trevor Swanson came this morning and fixed everything, to our great relief! He's very pleasant: a jewel! Many thanks!
Chris L
21:55 19 Jan 18
Excellent service and response. Highly recommend this company, their products, and their service.
Pete Rusty
21:33 19 Jan 18
Polly Merhar
16:37 17 Jan 18
Trevor from Aquarius came in to Calvary Lutheran Church today and helped us to solve our RO system filter usage dilemma completely. He trained us on the issue and helped resolve it plus he worked with the Sales Manager to get us a individualized plan that should work perfectly. Thank you Trevor!
Mike Forkrud
17:45 05 Jan 18
Nancy Hall
04:28 05 Jan 18
I have never had a problem with my Kinetico services. This time Josh was here and he was on time, very nice and did a good job.
Sheri Burch
17:39 04 Jan 18
Michael O'Dell
20:44 02 Jan 18
Kyle and RJ are true professionals! They installed our Optum system, which I highly recommend, in no time. They placed plastic covers on their boots while going back and forth from their vehicle into our house, also laid down rugs, to keep snow, salt and other debris from tracking in. I truly appreciated the time they took to explain how the system works, maintenance schedule to ensure it's operating optimally, and what type of filter and salt is used. They were extremely detailed and thorough. It gave me confidence in the investment. I highly recommend contacting the team at Aquarius Water Conditioning if you're considering a residential or commercial water system.
Carrie Lathrop
19:50 02 Jan 18
We had an issue with our geothermal system. Our service technician Jim was dispatched within one day and we were extremely pleased with his professionalism, knowledge, and thoroughness. I would highly recommend Aquarius, especially for any geothermal need.
LouAnn Mattson
15:37 22 Dec 17
Bob Anderson
00:56 16 Dec 17
Trevor did a great job. He arrived on time, was thorough and efficient and personable.
Gary Wood
20:31 08 Dec 17
Was a great experience so far with Aquarius. Trevor S was our service pro that came out and installed our new water softener and our reverse osmosis drinking water system. All is good....highly recommend!
Karin Weigel
22:49 21 Nov 17
We have known Todd for many years! We trust his Knowledge about Kinetico and value his frindship! We asked him many different times over the past 7 years about Kinetico, but never committed to the change. mostly because of thinking it would cost too much. I was so wrong! This past July he was visiting and giving us grief about the orange colored rugs outside our shower. I told him that nothing could help that iron problem and he said " Yes......Kinetico CAN!" I laughed at him but later talked to my husband about changing our system and we and decided to give it a try! OH BOY....what an absolute difference, If you don't believe me come on over and see my rugs! The Kinetico system has taken out the orange and the difference in water quality is magic to us. I am so angry I didn't take the plunge 7 years ago. We have 6 people living in this house, we used to go through bags of salt like we owned a salt company., 36 bags in 6 months.....TERRIBLE, AND we had terrible water! Since this system was installed in June we have used 14 bags of salt! in 6 months ONLY 14 bags of salt. I can't say enough about Todd and his knowledge and skill when it comes to Kinetico. He is amazing. However, it doesn't stop there, every single time I have had a question or concern and have talked to a employee from Kinetico on the phone I have been blown away by their kindness, positivity and knowledge . Thank you Kinetico family for this amazing system and your wonderful employees!Especially Todd Eklund. I'm going to go get a glass of ice water with magic clear ice cubes now, because typing makes me thirsty!
Jim Benson
13:38 17 Nov 17
Joe did a great job fixing our water softener. He explained everything to my wife and she was impressed.We had a minor cycle issue, they came back, did the repair at no charge because they considered it part of the 90 day guarantee. Mike the service tech. was very informative and did a great job in a very short period. I would recommend Aquarius to anybody needing help with plumbing issues.
Angela Quam
01:55 17 Nov 17
Everyone I worked with was knowledgeable and helpful. Highly recommended!
Tricia Kuerschner
23:49 15 Nov 17
We recently had the Kinetico 2060 Razor Softener installed at our home. We are very pleased with the results already after two weeks.A little background: Our home is 11 years old that had a standard salt-based water softener you would find in any big box retailer. They worked as designed. However, after going through two softeners and a lot of salt every month, we decided to look at other options. I didn’t like the salty/metallic water we’d experience in our water cycles. Before each generation, the water was metallic tasting and smelling. After each generation, the water was extremely salty and undrinkable.I called Kinetico to setup a water evaluation. Monica was very helpful in providing initial information on the different options, and setup an appointment that was convenient for us. Shane was our Water Specialist that met us at our home. He first ran some tests on our water; clearly explained each step and what the results meant. Then, provided specific recommendations of what would work for our water and our needs. We appreciated his approach which was to educate/explain the pros & cons; not push a sale. It was clear to us the benefits; more than we thought of prior. Not only on the improved water quality, but long term things such as better skin and hair, less corrosion on our pipes, water heater, appliances, etc. I like the idea Shane had of running a soft water line to one of our outdoor faucets to wash our cars, house windows and not get hard water spots.The installation happened one week after we agreed to move forward. Jeremy did a great job with the installation. He was very professional and walked us through how everything works. The system is pretty much self-running; nothing to adjust or update settings. All we have to do is change a filter about 2x a year and add a bag of salt about every 1-2 months. Simple.In summary, we are glad we did this. I highly recommend anyone considering improving their water to at least get an evaluation to understand the options. Our water has never tasted this great in the 11 years in our home. It was also nice to get confirmation recently from a friend who is a Plumber. I mentioned we had the 2060 Razor Softener system installed. He said Kinetico is top quality and we will be happy with the results. We are!
jeff becker
14:50 02 Nov 17
Wade called and said he would be at our house at 820 am and showed up at that time. He was training a new person and did an excellent job of educating him. They were polite and used a rug to wipe their feet off and then put footies on to keep the floors clean. Any water that leaked was wiped up and they cleaned up after they were done. I would recommend Kineticco to anyone needing or upgrading their watersoftner system.
Stanley Rominski
21:35 27 Oct 17
Excellent service!! Mike the technician was extremely knowledgeable & explained & fixed the issues we were having with our water softener.
Mary Schmuland
21:46 26 Oct 17
Noah was courteous, on-time, and efficient. We are confident in the quality of his work and ALWAYS glad to deal with Aquarius. I wish there were more trustworthy service and product companies like yours!
carl mentzer
14:55 25 Oct 17
Karen Bruce
13:13 23 Oct 17
I had a problem with my Reverse Osmosis System and Josh spent a lot of time trying to fix it until they determined that it was no longer fixable. He was very tenacious and tried to find a way to fix the problem without having to install a new system. He kept me updated at every step and offered suggestions and helpful information. I decided to just remove that portion of my system and rely on the rest of the system to provide me with the quality drinking water that I have come to enjoy. He is always very helpful, very courteous and very professional whenever he does my quarterly maintenance plan.
Lee Bergin
20:31 19 Oct 17
A-1 scheduling and service.Just hope we don't have same fluke problem again.
duff man
12:43 19 Oct 17
Loved the personality of the woman who scheduled our appointment. Tech arrived on time, was quick about his work and courteous.
Allyn Kolodji
22:29 16 Oct 17
I am extremely pleased with the service and professional services. Every question was answered. I would recommend to anyone
Carey Dubbs
15:58 15 Oct 17
On time, polite, helpful, trustworthy, fair pricing
Theodore Hidding
17:50 11 Oct 17
This organization is very knowledgeable and takes the time to help you understand the water system you purchase.
T.C. Y.
02:35 10 Oct 17
Highly reconmended. Went above and beyond to make the experience the best! Thank you for everything! I appreciate it!
Charles Durkin
20:40 04 Oct 17
Marcia Roorda
22:38 29 Sep 17
Brandon, the service person, was thorough and knowledgeable. Left the place looking great after installation and explained things completely.
Tim Harmon
23:37 28 Sep 17
Louise Seliski
01:20 21 Sep 17
You guys are great! I had a problem with my water conditioner. You went about and beyond to fix my problem. It was done in a timely manner and I am very pleased with your service. Thanks, I wish all businesses were as easy and as pleasant to deal with.
Cavin Downey
14:59 17 Sep 17
Rod Haanen
16:27 16 Sep 17
Knowledgeable, Courteous & Prompt
Deb Tastad
14:09 09 Sep 17
Jason installed our water system. It was a great experience. Jason was very personable, helpful, knowledgeable, and very much an expertise at what he does! He should be highly commended!Monica was always pleasant and helpful on the phone. Very friendly and accommodating.Dave is an excellent salesman. Very patient as I worked thru cost, payment, and having a million questions.Jason, Monica and Dave are all 5 star employees and people in general!
Mark Morrow
12:08 05 Sep 17
Noah called ahead to make certain we would be there and let us know when he would arrive. He arrived on time, was very friendly and went right to work service our water systems. He was finished quickly and thoroughly cleaned up after himself. Great service!
Holly Hansen
15:57 31 Aug 17
Jason came out to my house to explain the system that was installed and what I needed to do. He was very personable and put me at ease with my concerns. The customer service was great! Jason is definitely a 10!
Steve Keller
14:52 31 Aug 17
Bonnie Maue
17:47 25 Aug 17
Very prompt, courteous, professional and efficient. Got the answers and left suggestions for continued good working water conditioning.
Michelle Marshall
15:16 25 Aug 17
I am very pleased with the service I received from Aquarius Water Conditioning. The staff were extremely knowledgeable,! They did a great job on the install and made sure that every question I had was answered. I would definitely recommend these guys to anyone! In fact, I have already spread the word. Thank you Aquarius!!
Kristen Tobias
23:04 17 Aug 17
Barbara Broker
21:55 17 Aug 17
I am extremely pleased with the service I receive from Aquarius! Becky is very pleasant and efficient with scheduling. I learned so much about my machine's function from Matt, who very kindly explained everything to me. I love the courteous, timely service! I've discovered that they also provide heating, airconditioning and plumbing services and plan to use this company in the future.
Robert Brogren
20:53 17 Aug 17
Jeremy Brady
22:14 16 Aug 17
Glenn & Sandy Olson
19:43 02 Aug 17
Joe worked hard to find the best solution to re-run the RO water lines to our sink and fridge. I was especially greatful he did so without cutting any new holes in our lower level ceiling. Did a great job with the new lines and everything is flowing great with no leaks! Thanks, Joe. And Thank You Jeff and Aquarius for decades of great water and great service!Glenn and Sandy Olson
Mattie Kurilla
22:59 30 Jul 17
Efficient , professional, & a good representative of Acquarius.
Vicki Huebsch
20:33 30 Jul 17
Mike T was awesome
Ken OHara
20:17 28 Jul 17
chaundra Williams
20:36 24 Jul 17
John Fischer
14:10 18 Jul 17
Gregory Grau
01:41 15 Jul 17
I am overwhelmingly satisfied with the service and quality of your products. I will contact you for all available services you render. Thank You
Linda Soyett
21:40 11 Jul 17
Awesome Company!!
George Shimmel
01:29 11 Jul 17
I called Aquarius to set up an appointment for filter changes and talked to Kim W. , she got me in within a couple of days
Mike Amo
16:49 09 Jul 17
Trevor came out to our off-grid location and assisted with installation of a water system to accommodate our new laundry and shower house. Great guy, very friendly and good knowledge of product and potential for our remote location. Finally, no more rainwater showers and we can do laundry without driving 32 miles to the nearest laundromat!
Denise Stoll
17:10 06 Jul 17
I can't say enough of how efficient Mike and his crew were with the installation.Very clean and neat. Stayed to answer all questions. They were all so professional and easy to ask questions about the install.When I first met with Craig he gave me a good understanding and shocking look at how my water was. Its fabulous now!! Can't wait to hear him in his band!I would give great Kudos to them and all the staff at Aquarius. !
lama richter
23:52 02 Jul 17
Ronald Meyer
00:03 01 Jul 17
Randiann Harvey
15:12 29 Jun 17
Eric was awesome in diagnosing the issue we were having.
Mary Clohisy
13:06 29 Jun 17
FANTASTIC service. Professional, courteous and thorough. I really appreciate the pre-visit phone call, giving me the specific time of arrival during my "window" of service. Aquarius makes you feel like a VIP customer with every visit. In a world where most customer service is obsolete, Aquarius makes it their priority to focus on outstanding service.
Jay Miller
21:52 28 Jun 17
Tom Kingston
15:33 27 Jun 17
Joe K did a great installation job!
Judy Hanna
02:47 21 Jun 17
Bruce Anderson
16:01 20 Jun 17
The Service was outstanding!!! Not only did they service my softener, they will be fixing a leaking pipe. Quality work with outstanding Service!!
Connie Finch
05:08 17 Jun 17
Wade and the young man who was with him did a great job. They replaced a filter on my drinking water system and checked out my water softener unit. They were professional, did it in a timely manner and I loved that they wore "booties" over their shoes as we have very sandy soil.
Ryan Foley
01:08 14 Jun 17
Great Service. Extremely helpful and knowledgeable
Pat Jaakkola
18:52 10 Jun 17
We were very pleased with the service Dave provided and would certainly request him for any future work.
rjnordin
18:53 08 Jun 17
Professional experience. Impressed with customer service and service tech. Recommended.
Erin bloomberg
12:52 08 Jun 17
Love our Kinetico Water Softener and drinking system! Brandon was great to work with! would recommend them to everyone!
Dwight & Alyssa Jilek
00:36 08 Jun 17
Jason was great and very helpful! Highly recommend!
Thomas Kegler
04:56 01 Jun 17
They were on time, Polite, Answered all my questions, and did a good job installing the water softener.
Donald Besky
15:28 20 May 17
KENNETH RENARD
23:05 19 May 17
Ann Callaby
21:59 16 May 17
This was a very good experience with both Bryan and Mike. The water softener works great and I am very happy to have chosen Aquarius. Would certainly recommend them to my friends and acquaintances in need of a water softener.
Gerald Specht
01:20 12 May 17
marilyn robbins
03:20 09 May 17
Very efficient and informative.
Debrah Pavlovich
02:40 07 May 17
Wade Wambolt is a true professional! He knows everything about Aquarius water conditioning. He answered every question we asked of him and he explained everything clearly. He's courteous, personable, knowledgeable hardworking and he keeps his truck and work space neat, clean and organized. THE BEST!!!
Angela Greenman
12:58 06 May 17
Jason G our service technician is great. We are very happy with his prompt and "above and beyond" service.
Doug Barlow
17:17 03 May 17
Mike did a through investigation of my system. He found that our water filter was off line and showed me how to activate. He was very knowledgeable about the system and was able to help solve our problem. I would recommend Mike to my friends.
pattvedt
10:56 22 Apr 17
Jason was very helpful and very informative. Showed me how the system worked and explained the function of each part and what things can go wrong and how to prevent them from occurring. Simply explained the costs associated with failure to maintain the system properly. Gave me the assurance that the company will always be there to help in the future.
Matt Miller
17:57 19 Apr 17
Excellent experience with Trevor Swanson. Super professional, really knew his stuff and did a great job getting us back up and running. Highly recommend! 5 stars, A+ service. Thanks again!!!
Ryan
17:35 17 Apr 17
Amazing service! My wife and I worked with Craig on a water conditioning system in our new home. He was professional, well-mannered, and was quick to answer any questions or concerns.Unfortunately, not everything went smoothly during the install this past Saturday (4/15/17, the day before Easter Sunday). Our system was having issues and wasn’t working properly. It’s through these issues that a company has an opportunity to provide the service and support they sell you on.Immediately they sent out the emergency technician Eric, causing him to cancel current plans with family, and make the drive completely across the twin cities on a Saturday night at 5pm. Eric was very knowledgeable and got the issue taken care of instantly and completed the install.Thanks for the fantastic service and delivering a great customer experience. I would highly recommend.
Maher Safi
21:20 12 Apr 17
Mike Olson
20:25 06 Apr 17
Mike and the rest of the Aquarius team are extremely helpful and will address your needs promptly and you will have excellent water!
Meegan Christopherson
03:06 27 Mar 17
Their customer service and communication was great!!
vicky Lanigan
13:48 25 Mar 17
I had a excellent service right from the start . My sales guy was awesome. They were able to schedule my appointment right away ( which is good being that my water is so bad!!!) They showed up right on time very very nice guys and very thorough!!! Would highly recommend them !
abby rasmussen
15:05 24 Mar 17
JOHN GOETZ
22:21 23 Mar 17
On time and courteous
Kelly Nelson
23:56 15 Mar 17
Fast, considerate, and professional service. Thanks again
Lee Valsvik
23:30 06 Mar 17
My Aquarius Service Tech Noah B. did a fantastic job servicing my water conditioner and changing the filters on my drinking system. Friendly and reliable.
Steve R Peterson
22:50 06 Mar 17
Installation was quick and painless. They explained everything well.
Julie Dunnigan
21:02 02 Mar 17
Teresa Wise
23:46 27 Feb 17
We purchased the full Kinetico water system including the K5 RO system for drinking water. The system is expensive but is unbeatable in value and reliability. The nonelectric, patent, water on water system makes it the best water system in the field. "It's definitely worth the extra money".Water specialist, Craig Walters, what's practical and informative with his presentation. We appreciate the direct and no pressure approach.Adam K., did a nice clean and thorough installation. Very accommodating and pleasant.Thank you Kinetico Team!
Scott Peterschick
22:42 27 Feb 17
Always friendly and always gets the task completed.
J Carlson
18:20 26 Feb 17
Brooke Raeker
14:51 25 Feb 17
Jason and his apprentice were super knowledgeable and they did a great job! Monica is very helpful and professional on the phone! Thanks for the great service!
Jeff Buckmeier
18:37 23 Feb 17
Matt was on time, very polite, filled the salt bucket full, and answered all of our questions
Paula M
15:48 23 Feb 17
Mike T. was super professional, polite, knowledgeable, and efficient. He explained the issue and resolution very clearly, and was patient and thorough with answering my questions. He is a great asset to your team.
Cindy Nelson
23:58 21 Feb 17
Aquarius Home Services was helpful, informative, honest, friendly and professional. Shawn R. was great to work with and did his job well.
Peg Mulrine
06:18 20 Feb 17
Rod Guthier
16:46 14 Feb 17
Shawn Ross my technician from Aquarius Water has more knowledge of water than I've ever seen he knows every answer to every question with great describing the reasons. I said to Shawn you really know your water!
Kirk Solmonson
01:56 13 Feb 17
Had a Kinetico K5 drinking station installed at my house last week to help with the taste of our softened water. Scheduling was a breeze and flexible with my crazy schedule. The tech that came out was very courteous, on time and professional. The system is working great and now our tap water is better than bottled. Couldn't be happier!
Iris McGinnis
16:26 08 Feb 17
Prompt. Friendly. Efficient. Really a good service to improve the quality of your water.
Ashley Steen
18:36 03 Feb 17
Troy Hager
22:42 01 Feb 17
I would like to thank the Aquarius staff for an outstanding job. Craig was very helpful and knowledgeable in explaining our water issues, and made our decision very easy. Monica was very helpful in getting our install coordinated in a timely fashion. Kyle also was very knowledgeable and helpful. He helped address some plumbing issues that we had, and quickly and easily resolved them to ensure that we had softened water throughout our entire home. We will not hesitate to recommend your company to our friends and family. Thanks again, we are very pleased!!
Dean Flansburg
18:46 30 Jan 17
The folks at Kinetico/Aquarius (Dave, Monica, Trevor) were a joy to work with!!! Professional, friendly and most importantly real people... I look forward to a long mutually beneficial relationship with all of them, not to mention the water itself... 5 Stars all the way around!!!
Carole Shuster
16:53 27 Jan 17
Ken Hess
23:19 24 Jan 17
Mike was very courteous and professional. He thoroughly explained the system and answered all of our questions. A very good representative of your company!
James Kappelhoff
22:33 23 Jan 17
From my very first contact by phone at your office to setting the app't & then hearing from Mike,"I'm on the way-see U in 15 minutes." A very pleasant ,skilled professional man came to our door, assessed our needs, completed the job very quickly and left us feeling really great about the end product, from start to finish!Jim Kappelhoff
Jeffrey Olsen
01:07 21 Jan 17
Team was knowledgeable and friendly. Jennifer did a great job of explaining the water treatment system and answering questions! Mike set up the Kinetico system and was very thoughtful and thorough in making it work in our house. Good Job Team and Thanks!!
Eric Lee
23:37 18 Jan 17
Jake and Becky were very good at attention to detail. Their customer service is outstanding!
Nicole Schwanke
23:42 16 Jan 17
Mike was great! Very informational and would answer any questions I had.
Ed Mishmash
22:21 16 Jan 17