Eau Claire, WI
Water Softeners and Water Treatment around Eau Claire & Chippewa Falls
Google Rating
4.9
Based on 41 reviews
Aquarius Home Services, Kinetico
4.9
Sandy Jensen
22:26 20 Nov 20
Jill Albright
00:53 19 Nov 20
Rebecca Staut
15:03 23 Oct 20
Fast, fair, efficient, professional and friendly.
Melanie Kind
02:06 26 Sep 20
Cara Ploeckelman
18:38 23 Sep 20
Very helpful and polite. I will definitely call again when I need something!
Rita White
18:32 11 Sep 20
Our technician did awesome job. Was here on time And installed our unit so quickly and making sure everything was hooked up and running properly
Jon Rundquist
01:25 11 Sep 20
Brandon did a superb job. I did not have heat. The part that my furnace needed was not on Brandon truck. Brandon was able the fix and clean the existing part and to make it functional again. This was at my lake home which is rural and not near any parts dealer. Brandon was very customer focused and informative. He answered all my questions and was pleasant all the time. Brandon drove one hour and forty five minutes to get to my lake home. He arrived at 5 pm and left at 6:45 pm. I could not be more pleased with the service provided.
Jennifer Gooch
17:14 04 Sep 20
Awesome service. Great explanation of how water softener works & how to maintain it properly. Highly recommend!
Mark Gagnon
18:38 31 Jul 20
Lisa Francis
22:15 29 Jun 20
Jeremy was our salesman . He was great. He gave us ALL options , varying prices for us to choose from . Our installer Brend3n was a dream. fast , excellent thorough install. Was also great at explaining every maintnance operation.Defin8tely recommend!!!!
Philip Schlosser
16:39 26 Jun 20
they came to move my water conditioner out of the way because part of my flooring had rotted out. Very professional even took the time to explain to me what they were doing because I was asking a lot of questions. Kinetico is great to deal with.
Heidi Meldahl
14:54 13 Jun 20
Jeremy was very knowledgeable and explained how the system worked in a way we could understand. He obviously takes pride in Kinetico products and sincerely believes in the product he sells. We highly recommend him and the Kinetico system.
Tammy Garr
00:20 11 Jun 20
Joe
22:43 10 Jun 20
Rick Crawford
17:42 10 Jun 20
Brendon was "Awesome"Very professional, extremely efficient, kind, and courteous. He explained things to us so we understood, and took his time to make sure we were satisfied customers with our water system. Brendon definitely went above and beyond. You can tell he really cares about what he does, which in turn will promote Aquarius by far.Thank you!😊
Craig Stabenow
17:13 13 May 20
a buck
18:57 11 May 20
Dan Schmalz
22:40 30 Apr 20
Super friendly and polite technicians. Took cleanliness precautions before entering our home and while inside our home. Didn't seem distracted by all the choas in our house between our dogs and a toddler. They also removed our old system and replaced it in well under the estimated time. 10/10 would recommend.
Chris Preston
20:38 28 Apr 20
SUPER NICE AND PROFESSIONAL TECHNICIAN. FAST AND EASY CHECK AND MINOR REPAIR! GREAT SYSTEM! HIGHLY RECOMEND THIS COMPANY AND SYSTEM
Jessie Lawson
15:18 24 Apr 20
I appreciate the friendly service this company offers. Their communications are clear, complete, and well-timed, which is so important right now.
Jacob Link
19:02 13 Apr 20
Brady Arntson
19:38 04 Mar 20
Kinetico was great to work with! Once I met with the sales side the service was schedule within a couple days! Very knowledgeable sales team, and service team! Units are a little pricey, but would recommend Kinetico to anyone!
Pam Rosen
16:09 27 Feb 20
Awesome thanks
elizabeth trumble
22:41 26 Feb 20
Kari Ernst
20:46 12 Feb 20
Zachary Pronschinske
01:56 25 Jan 20
Dave Dowd
21:05 09 Jan 20
Explained my water issues and plan of action to address the issues in a way that was easy to understand. Installed in a very timely and professional order. Totally pleased with the whole experience. Would highly recommend Kinetico water treatment system.
Mike Zimmerman
19:24 02 Jan 20
Robin Huff
11:24 25 Dec 19
Prompt and friendly service. Very responsive when we call. Highly recommended!
Scott Berger
17:14 28 Nov 19
Very good service on time and really experienced guy working on the system! On time to!!
Ellis Stewart
21:51 22 Nov 19
On time. Excellent communication. Professional people.
Kathy Walters
15:37 19 Nov 19
Brandon was very professional and helpful. I love the app that tells when the tech is coming.
Tiffany Sprague
20:55 14 Nov 19
Melissa Cockeram
20:13 23 Aug 19
So professional and Friendly! The best
Dawn Schoeder-Fuerst
17:35 23 Jul 19
John Liska
19:07 05 Jul 19
Jeff Stendal
20:03 07 Apr 18
I have had there systems for 20 years works great and they are very knowledgeable
Facebook Rating
4.9
Based on 292 reviews
Aquarius Home Services/Kinetico
4.9
Philip Rodberg
20:48 02 Dec 20
Brian, David, and Travis did a great job on my installation of a new furnace and air conditioner unit. I’m most satisfied at this time.
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Gail Krause
00:51 05 Nov 20
Our technician, Cory Hanson, found our system was incorrectly hooked up by a previous company. He cleaned up the problem and was excellent at telling what the problem was. Plus, he was very friendly and professional.
Janet Johnson
03:40 04 Nov 20
Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!
Marilynn Wolk Paulson
14:06 30 Oct 20
Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.
Brad Jacobson
21:44 28 Oct 20
Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.
Brendan Woodward
19:48 28 Oct 20
Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!
Carol Young
15:29 27 Oct 20
We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.
Nancy Hoffman
19:03 26 Oct 20
Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!
Anna Lee
21:25 21 Oct 20
David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.
Laurie Holmberg
20:34 16 Oct 20
Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!
Daniel Ditch
15:22 16 Oct 20
These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.
Patty TenEyck
14:53 16 Oct 20
Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!
Cheryl Rossini
22:05 15 Oct 20
The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
Joyce Price
15:01 15 Oct 20
Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
Douglas Amundson
21:09 13 Oct 20
We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.
Brenda Gliniany
21:00 09 Oct 20
Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.
Dale Buechner
20:25 08 Oct 20
Prompt service, thorough service and explanation. Delightful service technician!
Julie Arnold
20:09 07 Oct 20
We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!
Adrian Lyn
19:35 07 Oct 20
It was very awesome service and Trevor was a really great guy that explained everything great to me
Erik Frye
19:15 06 Oct 20
Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.
Dora Wilson
16:11 06 Oct 20
Excellent service! Blake was very professional and knowledgeable with his service as were previous technicians. Always on time with text notifications of their arrival. Service and Kinetico products are 10 ⭐️
Mira 'Peters' Elmore
14:59 03 Oct 20
Good and safe water is super important & it doesn’t just fix itself. I wouldn’t consider using anyone else for highest quality in product and customer serviceability. Thank You!!
Philip Hansen
17:33 02 Oct 20
The service techs are here when they say they will be. I especially like they send and email with the techs picture and estimated time of arrival. Nice to see who to expect.
Always professional....😄😄
Always professional....😄😄
Timmy Welsh
21:35 01 Oct 20
Very knowledgeable explained what he was doing and what was goin on with the furnace
Kent Toft
18:36 29 Sep 20
We have been with Aquarius for 5-6 years
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
Bev Ornell
15:01 29 Sep 20
Your technician was wonderful. So helpful and explained everything and so kind. Excited to have you service us twice a year!!
Denise Schara
22:09 28 Sep 20
The performance and quality of the product. Ideal drinking water. Iron gone. Plus I haven’t had to scrub a shower since we installed Kinnetico. Also, the technicians are extremely knowledge, respectful and friendly.
Kathy Thueson
21:38 23 Sep 20
Very efficient from the time of scheduling to the completion of the service call.
“Tall” Mike was very professional and friendly.
“Tall” Mike was very professional and friendly.
LM Jaros
20:34 22 Sep 20
Kevin P. performed a furnace tune up today. Courteous, professional, explained everything clearly and arranged for follow-up on a necessary repair. Very happy with the service Kevin provided today.
Don Shumate
17:24 22 Sep 20
Met with John and he was Very professional, very knowledgeable and was an absolute delight to talk to. He tested my water, gave great recommendations and informed me on my entire water situation in my home. I will be a lifelong customer!!
Pamela Henkel
19:59 21 Sep 20
we have had our water softener system for 29 years and it hasn't broken down on us once. we have them come out for inspection every six months and they deliver us salt @ the same time and also they put in our filters for us. The technicians that come out to inspect our water softener are always so friendly and knowledgeable. I give them a 5 🌟. If the 🌟 went up to a 10 I would rate them a 10.
Linda Suda
15:42 21 Sep 20
Travis did a great job explaining what he was doing & why. Very personable & helpful! Excellent experience for us!
Kim Pederson-Haller
16:28 19 Sep 20
Kevin and Mike were very professional and wonderful to work with. I was impressed! We will use them again!
Paul Brown
19:11 18 Sep 20
Very helpful and knowledgeable installers. Did a nice job and were very conscientious about the quality of their work. Nicely done!
Jeanne Tuvey
23:04 17 Sep 20
They are prompt to respond for a requested service. They are available to make an appointment within a reasonable time. Service tech is professional, efficient and thorough. This is the 2nd time I have used them.
Jerry Holm
20:06 16 Sep 20
Very professional job. Arrived on time and completed within the estimated timeframe. Did an excellent job and provided good operation instructions.
Cheri Fiola
21:06 15 Sep 20
I had no problems & the technician did tune-up very friendly He taught me about the filter on the humidifier I didn’t even know was there Aquarius is great
Oren Larson
00:39 15 Sep 20
Thorough, friendly technician who after checking with Fujitsu engineers found the likely source of problem in the unit. Then order replacement parts! 👍
Marv Gravley
02:31 12 Sep 20
Mike was very professional in his knowledge of what needed to be done and explained it. He explained the maintenance contract and what it could do for us. Very pleased in the experience
Elliot Schaan
15:48 10 Sep 20
Sean was very knowledgeable and a great technician. The visit was simple and easy, definitely recommend
Jenn Anderson
20:45 09 Sep 20
Prompt service from knowledgeable technicians. They took the time to diagnose my furnace trouble and give me tips to use in the future. Would highly recommend to anyone!
Jeffrey Vinton
21:28 04 Sep 20
Eric is a very thorough technician who addressed our recurring issue with very salty water. He disassembled and checked our unit, replacing several parts. Eric was prompt, courteous and very professional. Hopefully our malfunction has finally been rectified.
Suzy Bliss
20:04 04 Sep 20
AWESOME SERVICE, Jeff was on time, informative and got the job done, all on a holiday weekend. Thanks Jeff, you guys rock. 5 star service from me 😀
Debbie Oehme
20:21 31 Aug 20
The service appointment was easy and quick. Service Technition was on time and friendly. Explained what was wrong, what he was fixing and what to do to help preventing it from happening in the future. Service Technition was Will, gets a 10 out of 10.
Martin Zanger
16:07 27 Aug 20
Sean came to our house promptly at 8 a.m., the opening of the time window. He was quite personable and knowledgeable. He showed me what specific items he was servicing and answered all my queries. He made some suggestions regarding how to run the mini-split system and maintenance issues with our boiler heating contraption.
Jean Jensen
18:01 26 Aug 20
Sean B. was very thorough and had many options for my AC replacement. He is very knowledgeable about his work and explained things in layman's terms.
Alisa Zak Albers
16:47 26 Aug 20
Highly recommend Aquarius! Tony has provided excellent service both times he’s been to our home for service calls. Knowledgeable and highly communicative. Very happy with the quality of service provided.
Wendy Tedlund Marty
02:40 26 Aug 20
Professional and efficient staff in office and technician. Thomas was at my home today for yearly water softener service, he was awesome, polite, efficient and knowledgeable. Highly recommend Aquarius and Thomas !
Gayla Nichols
15:25 25 Aug 20
Very efficient, and know what they’re doing… Excellent service… Five star service!
Barbara Connolly
14:21 25 Aug 20
Courteous and understanding from office staff to service providers. Were able to answer all questions and provide answers I could understand. Explained procedures as he went along.
Shane Hoemberg
16:17 19 Aug 20
Andy Lahman came to my home to check my AC unit to make sure everything was working good. He explained everything he was doing and why he was doing it. Very informational and helpful. I would recommend Aquarius/Thompson to anyone and EVERYONE!
Mark Stodola
21:09 14 Aug 20
They came out did a estimate. Gave me several options to choose and there was no pressure to buy instantly. Both the salesman and the installer were outstanding in every way.
Robert Keck
15:34 13 Aug 20
The service tech called 30 minutes out to alert us to his arrival time. Very professional. Let me know what he was doing with each step of the process and why. Made sure all was clean after. Answered all questions and made sure all was done to our complete satisfaction. Very glad I chose this service plan.
Miriam K Nicholson-Iverson
19:03 10 Aug 20
On time, efficient, knowledgable, friendly service.. thank you, Lee! We appreciate your good work and are grateful for this precious filtered water!
Blessings!
Blessings!
Ken Young
17:34 10 Aug 20
Our service person, Cory, was prompt, informative and his work was outstanding. We haven’t tried the system yet, he just left so we will refrain from comment until we’ve had a chance to use it. Thank you.
Chris Morlock
02:44 09 Aug 20
Recent service for my air conditioner provided was excellent. All my questions were answered by the Technician. Sean was courteous and friendly.
I will definitely use the service again as needed.
Thank you.
I will definitely use the service again as needed.
Thank you.
Steph Johnson
14:21 04 Aug 20
Tom and Noah were on time, very courteous, explained the process and showed me the old filters.
Bob Erickson
22:54 31 Jul 20
Overall great experience. System selection/sale was excellent with Dave, installation was scheduled quickly and exceeded timing expectation, and installation was executed timely and with thorough explanation and again exceeded expectations. Highly recommended.
Gail Stephens
18:16 22 Jul 20
We just replaced our original Kinetico after 34 years. We have always been happy with the service we receive there.
Lora 'Kisler' Wylie
15:37 22 Jul 20
Great communication-Eric was Super friendly and on time. Gave a lot of options for my situation. ***** 5 stars all day!! I highly recommend!!!
Phyllis Gruby
20:09 21 Jul 20
Brent, an Aquarius associate didn’t a check if our heating and cooling system today. He was professional, knowledgeable and personable. I am impressed with his assessment of the situation and his recommendations. Thank you for the professional, personal service.
Marjean Ossefoort
14:58 17 Jul 20
Mike was knowledgeable and explained in terms that we could understand. He gave us multiple options and seemed like an all around good guy.
Lois A Anderson
16:29 16 Jul 20
Very positive experience. Blake & Rory were informative and helpful. On top of all things related to our system.
Sharon Verges
18:55 14 Jul 20
The service person was very professional and helpful. He fixed the issue and answered all my questions thoroughly.
Kathy Polhamus
01:42 09 Jul 20
I have had my furnace, hot water heater and A/C replaced. I've had nothing but the very best customer service, from my initial phone call to the completion of the work. I've used their services for years and can't recommend them enough. A+ quality all the way!
Matt Thurber
16:49 07 Jul 20
the guy that came out came out very quick and the guy was very nice and knowledgeable
Tony Wieneke
14:43 29 Jun 20
Technicians were very helpful and knowledgeable did everything to my satisfaction
Georgiana Tiedeman-King
15:23 28 Jun 20
Serviceman was very knowledgeable and pleasant. Cost of service was affordable.
Dawn Janson
19:39 24 Jun 20
Great service and technician , very friendly & knowledgeable. Explained very clearly.
Roger Nancy Hoff
18:41 23 Jun 20
Eric is so courteous and professional! We are very pleased with the services!
Joel Raba
23:26 17 Jun 20
These people are the absolute best! My central air was acting up & I called them, & they had our guy Brent here in an hours time, & got it fixed up perfect! Five Stars ++++
Pat Hanson
16:11 17 Jun 20
Wayne the service tech was very good told me the problem and got the A/C running and checked operation. Very happy with the service.
Carissa Hoffman
13:31 17 Jun 20
So quick to get out to us and very thorough. I’m so happy to feel safe drinking my water!
Larry Hiedeman
17:57 12 Jun 20
Salesperson was informative and patient with our questions. Installation went well and the service during installation was exceptional.
Courtney Alderete
23:26 10 Jun 20
Excellent customer service and great company to work with! Very knowledgeable!
Russ Frank
00:43 30 Apr 20
We have had two water systems with you now. Both have worked flawlessly!! We had a second system installed in our rental townhouse and just signed up for your biannual service plan. We had the pleasure to meet Jake today and found him to be a very pleasant person!! I would recommend him as a service person to anyone!! Thank You for a quality service experience!! Ask for Jake!!
Stephanie Lynne
01:48 25 Apr 20
Great service, very thorough and patient with my little boy who kept sneaking off to help! Thank you!
Chris Kellogg
21:48 24 Apr 20
Thomas Erronis came to my house today for an AC tuneup and his professionalism was beyond measure. Very prompt and courteous and did the most thorough job I've ever seen. Would definitely recommend.
Faye Waltman
18:31 23 Apr 20
They are always pleasant and knowledgeable and always on time which is appreciated! Definitely recommend them!
Lori Smith
21:25 17 Apr 20
Steve was very nice. He explained the different systems and our options that we could do. He was very knowledgeable and polite. He even recalled the year your company installed a furnace for my Dad.
Looking forward to working with your company for our needs. Thanks! 😊
Looking forward to working with your company for our needs. Thanks! 😊
Gloria Carlson
18:06 11 Apr 20
Eric was very efficient and done in good time and I am pleased with everything he did.My water has never been this good!!
Paul Dukart
17:29 08 Apr 20
All the people at Aquarius are friendly, efficient and knowledgeable ... we would totally recommend Aquarius. Brandon (Heruth) tuned up the AC yesterday, so I know we are ready for the summer.
Sue Miller Horman
18:28 27 Mar 20
We have been doing business with Aquarius Home Services (Kinetico systems) for several years and have been extremely pleased with their service.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
James Fry
14:21 27 Mar 20
Great business to support/partner with. They look out for your best interest and respect your decisions.
Peg Straight
20:17 24 Mar 20
It was just installed today Brendon did an excellent job of explaining everything! Can’t wait to see the difference!
Greg Finch
21:48 12 Mar 20
They went out of their way too provide me with a softener, and the install of it on the same day. Both the salesperson Dave, and especially the installer Blake, were very quick and professional. They were very knowledgeable about the equipment and Blake did a wonderful job of installing. Appreciate their business and would highly recommend to others.
Judy Hunter
21:58 11 Mar 20
The service person was thorough and explained all the options and gave us time to discuss and make a decision.we will see how follow up goes.
Jan Reva Purvis Bentley
20:00 27 Feb 20
Prompt appointments. Technician very knowledgeable and took care of our service quickly. Gave us valuable info on the condition of our water and system. No pressure.
Mark Green
16:27 24 Feb 20
they were here when they said, cost was what they said it would be and it was fixed in a timely manner.
Donna Divine
15:29 18 Feb 20
Jimmy V from Aquarius is an excellent technician and very courteous. I highly recommend Aquarius. Great service, reasonable prices!
Brenda Jungwirth
21:05 15 Feb 20
Great sales and service. No excessive call backs while you decide. And very prompt responses.
Michael J. Barder
19:39 12 Feb 20
Mike was thorough and pleasant. Very professional. A fair price for the work done. Highly recommended for anyone.
Paul Niehaus
20:22 10 Feb 20
The sales and service people are great to work with, communications are the best we have experienced, great water from our system, this is the second Kinetco water system we have purchased over the past 16 years, the one before this was I northern Indiana and we had no problems at all, we know we will love this just like the last one.
Sharron Schwegel
13:57 08 Feb 20
Professional service, very timely. We contacted Aquarius onTuesday,had water tested on Wednesday. Representative gave us options, and equipment was installed on Friday. We saw immediate results in amount of suds, clarity of water.