Baxter, MN
Water Softeners and Water Conditioning near the Brainerd Lakes Area
Google Rating
4.9
Based on 159 reviews
Aquarius Home Services, Kinetico
4.9
Amy Boche
22:40 04 Mar 21
Rory changed my Kinetico filters today, very nice gentleman, he was speedy and nice to work with.
Steve Jensen
15:07 01 Mar 21
Excellent customer service!
Ken Peterson
03:04 24 Feb 21
Sandra Schnick
16:44 18 Feb 21
Problem with my water softener. Technician (Blake) was super. Very informative and showed me step by step what he was doing. I would definitely recommend him to others and will request him in the future.
Mary Moberg
00:53 17 Feb 21
I had them out to look at a system I currently have . They were very professional, on time and explained things in a way I could understand.I will ask my family what they think and go from there.
Glenn Marklund
19:24 12 Feb 21
Awesome!!!!Great service!!
Ron Frehner
15:43 09 Feb 21
Anne Ogren
00:59 09 Feb 21
We had an emergency issue with our Kinetico system that was draining our water pressure. Rory was able to fit us in, diagnose the problem and fix it. We are very happy with the level and quality of service we continue to receive from Aquarius.
Kassandra Nelson
15:33 08 Feb 21
John Boeder
20:13 05 Feb 21
Troy Fink
15:48 04 Feb 21
serviced my Kinetico system
John Spaniol
19:59 28 Jan 21
Dustin Monson
22:42 27 Jan 21
The best quality water system in our area! The technicians were personable, knowledgeable and professional. The system has been working great for removing our very hard and very rich iron in our water. Highly recommend.
Mark Jungclaus
15:54 26 Jan 21
GOLDEN PVPER
15:51 26 Jan 21
Great customer service!!
Sharon Case
17:26 20 Jan 21
H Pearson
22:09 14 Jan 21
Rory did a great, thorough job and was an excellent educator.
Deb Wand
16:44 07 Jan 21
We had our water softener serviced. Carried salt down for us, which is very much appreciated!
H Ringhofer
03:01 05 Jan 21
Kathy Coffel
18:53 30 Dec 20
Melynda Dudley
22:35 29 Dec 20
Lynette Fitzsimonds
01:27 25 Dec 20
Dave Free
20:52 23 Dec 20
Installed a Kinnetico water treatment system
Chris Bremmer
17:36 16 Dec 20
Leon Ma
21:05 09 Dec 20
Service Aquarius water Treatment system
Chris V
17:24 07 Dec 20
Renee Ross
16:05 04 Dec 20
Carol Johnson
01:00 02 Dec 20
They did an excellent job of explaining things to us, keeping everything clean and being conscientious of social distancing and masking. Great job!
Amy Hofmann
22:03 01 Dec 20
We had a very good experience with Dave for purchasing the new Kinetico system. Blake was pleasant and very knowledgeable.
Barb Hammer
01:24 24 Nov 20
Installallation TechsExtemely professionalHighly recommend
Barb Brezinka
21:36 23 Nov 20
Ernest Oldakowski
19:40 20 Nov 20
Rory did an excellent job replacing the flush accumulator on our K5 Kinetico reverse osmosis system. He was very knowledgeable about our Kinetico K5 drinking system and the Kinetico softener that we have. He took the time to answer all of our questions about K K5 drinking system and answered questions about our Kinetico soft water system. Definitely would have Rory come back if that was possible.
Kathy Williams
21:52 11 Nov 20
L Sears
16:58 11 Nov 20
Service for our water softener system. New filters, cleaning and etc. What a wonderful, careful, respectful and detailed professional. Would recommend him to everyone.
Scott Roesner
23:11 03 Nov 20
Rory is a real pro and has a great personality!!
Debra Reynolds
18:41 03 Nov 20
Installation of Kinetico water system
Doug Bergsnev
17:47 03 Nov 20
Kara Karnowski
13:50 30 Oct 20
Rory has great customer service.
Paul Radosevich
23:40 29 Oct 20
Janet Fultz
07:02 29 Oct 20
William Sachs
11:50 28 Oct 20
leanne kozitza
01:02 23 Oct 20
Ron Wickham
00:30 21 Oct 20
Rory was very professional and kept everything clean and was very efficient top notch
Kristin Jones
21:10 20 Oct 20
Great service, prompt attention and knowledgeable technician. I highly recommend!
Michael Mabes
17:53 20 Oct 20
deanna hoffman
14:39 16 Oct 20
Trenton Galarneault
15:11 15 Oct 20
Travis was super polite and thorough. He gave us options to upgrade but did not pressure us into any decisions. Great work!
Ellen Haglin
15:58 13 Oct 20
I appreciate Aquarius/Kinetico letting me know by text, exactly when they were arriving at my home to provide maintenance on our water softening system! They have always been professional and tidy about their job. I’m so grateful for their kind service people and great water!
Amanda Brandt
16:59 12 Oct 20
Denise Aune
18:58 08 Oct 20
Brent and Rory arrived on time installed new water softener and drinking system, both were very knowledgeable dis a nice clean job in a timely fashion, Before leaving they went over the installation and what needed to be done.
Jim and Sally Boos
15:43 05 Oct 20
Travis was very personable and professional. He explained everything and took a lot of photos of hard see parts. Great service.
Steve Runnels
16:35 03 Oct 20
Very professional and explained in detail. Not pushy and took time to answer all questions.
Terry Hagen
20:28 02 Oct 20
They did a great job. Julie answered the phone and was very professional. Jason, the technician, did a super job finding the issue and fixing it. Then, he found some additional issues and repaired them.
fran5975
17:42 17 Sep 20
Sara Williams
18:25 09 Sep 20
Mark rudningen
23:05 01 Sep 20
They arrived on time were skilled at there job, showed me how the system operated and explained basic maintenance of the water softener. I have confidence in the product and am already enjoying the quality of the water.🙂
Pete Schenck
15:17 21 Aug 20
Wow! This was what could listed as a “perfect” service call. I was hesitant about committing to an unsolicited call but Aquarius offered a great deal on a furnace tune up and analysis. Travis and Rob appeared on time and got right to work. I explained a five-year problem we have had and together they discovered and corrected an incorrect installation. I regret only being able to provide 5 Stars. Those two deserve so much more.
Mary Skirka
00:08 21 Aug 20
Cheryl Zarns
18:08 20 Aug 20
Brent and Rory were very thorough in their inspection of my Water softening system and related good info on what could be causing the 1 point of iron in my hot water. I am going to consider my options. These are great guys, professional, knowledgeable, and polite!!👍🏻
Amy Opatz
21:42 17 Aug 20
Sally Darling
17:03 14 Aug 20
Blake installed our Kinetico system for our cabin. He was friendly, professional and did a great job!!
Jenny Ryshavy
14:11 13 Aug 20
Very impressed with the crew, workmanship and the Mitsubishi heating/cooling unit. Highly recommend! Jenny R
Brandon Schneider
17:54 12 Aug 20
Jeff Ellingson
15:36 11 Aug 20
I called to have my Water Softener checked out, she have me a date & time and the day of the technician Blake called me when he was about 30min out.Blake and his assistant showed up on time and put boot covers on and where very professional, I showed them the Softener and explained my concerns and he said "no problem, I'm going to do some tests and I'm going to have my assistant do a water sample and I will let you know what we find".Blake checked it out and let me know what he found, and gave me the quote, part of that quote was to rebuild the head (because my Softener was 16 years old the needles inside were worn and the beads inside were exhausted it was time to be rebuilt) so while we are in limbo waiting for the parts and him to come put them in Blake put it all back together.I've used Aquarius before and I've always been happy, having them out on 8-10-20 shows me how professional and knowledgeable they are.VERY recommended, I've been a customer for over 5 years.Jeffrey Ellingson
Adam Goeritz
18:36 06 Aug 20
Steve Modica
17:55 06 Aug 20
I had them install a water softener and reverse osmosis machine at my cabin.I wanted to amend my review. I think the service itself was 5 star! Eric (the installer) and his helper were incredibly professional and did a 5 star job. I was very happy. I originally gave Aquarius a 4 star because it took me some time to work through and get quoted the water conditioning products I wanted. I would have preferred that they carried the entire line of kinetico products and quoted them to me as alternatives.
Elise Pavelka
18:10 05 Aug 20
Technician was professional knowledgeable and personable. He identified and fixed our issue and gave info on how to avoid future problems.
Michelle Litke
19:11 03 Aug 20
I knew when the technician was going to arrive within the timeframe so I didn’t have to wait around all day and was able to arrange my day accordingly. Technician was very friendly and professional. Problem was resolved quickly.
Jessica Brandl
17:41 03 Aug 20
Jingle Bells
02:30 03 Aug 20
Lisa Gudajtes
16:12 30 Jul 20
This review is for BLAKE! Employees are the individuals that make the company. Blake is top-notch. He is very personable and explains everything. Thank you, B!!!
Kent Kraft
23:15 23 Jul 20
The guys were friendly and professional.
Jon Quale
03:11 22 Jul 20
Great product, great people, great service. Well worth the extra up front $. This is our 2nd house we have had this system installed.
Tedd Hauser
15:00 20 Jul 20
April Thompson
20:30 17 Jul 20
The two installers were very professional and great!! Dave is an awesome sales rep and was quick to come test our water. Would definitely recommend
Andrea King
01:54 15 Jul 20
George
18:51 07 Jul 20
Five Huge Stars for ErickPolite, courteous, and knows his business....See you on next visit
Myron Howell
14:18 07 Jul 20
Brittany Robertson
19:50 01 Jul 20
Very nice people, great products and service. I highly recommend using them!
Tammy Ringhand
21:34 30 Jun 20
Great service!
Deb Cervantez
14:14 27 Jun 20
Great friendly and professional staff from sales all the way to installation. Expensive option, but worth every penny!
Gerald Wannarka
22:12 18 Jun 20
Blake was here on time and presented a very professional approach. He was quite friendly and knowledgeable. He was very helpful and got the issues resolved.Glad to have himJerry Wannarka
Cory Heinlen
21:34 18 Jun 20
Barb Anderson
16:35 17 Jun 20
Deb Erickson
15:59 12 Jun 20
morales1j
20:22 11 Jun 20
Great service done by Blake, professional and efficient. Will use them for all kinetico service needs
Ruthann Smith
20:39 10 Jun 20
Fern Rade N
23:06 27 May 20
Jason M
15:17 21 May 20
Our technician was amazing (Blake). Not only did he show us what he was doing and why but also helped us sort out an unexpected plumbing issue as well. Thanks Kinetico!
Deanne Furan
14:45 20 May 20
Great service & very professional!
William Potvin
23:11 13 May 20
Mike Glomski
16:17 12 May 20
Blake knows his stuff. Friendly, prompt, clean and very business oriented. Highly recommend!!
Pete Carlson
21:32 07 May 20
Cilla Ann Moseley
17:01 23 Apr 20
Service call was quick and efficient as usual. Thank you, Eric for the great service.
Anthony Gaylor
19:56 16 Apr 20
Technician was very professional and thoughful to my needs. He made sure to take care to sanitize after working on my system knowing I am at risk for Cotona Virus. We have been very impressed with all aspects of Aquarious and will continue to support your company!
Debra Jungclaus
14:36 15 Apr 20
Anita Boldt
00:07 15 Apr 20
Blake showed up on time. He was friendly, courteous, and helpful. Great service!
Sandra Gillson
19:17 13 Apr 20
Blake is knowledgeable and thorough.
Sonny & Gloria Carlson
18:02 11 Apr 20
Myron Rohloff
19:01 10 Apr 20
Employees were prompt, courteous and knowledgeable. Service was fast
Bob Larson
03:14 09 Apr 20
Lyle Scheel
23:25 08 Apr 20
Technician was very knowledgeable and had answers for all my questions. He installed my new system professionally and in a reasonable time. I will recommend this system to my friends. Thank you to everyone involved in the process.
Verna Thompson
16:47 23 Mar 20
Connie Meyers
15:48 19 Mar 20
Everything was done first rate from the initial meeting to installation. We love the quality of water. It was gross before with red seeping into the water even with the previous softener
Jeff Clark
00:44 19 Mar 20
Jason G. came to our cabin last fall and recommended we have some other work done before we install a water treatment system. He came back today to install a water softener and a tannin filter. He did a great job and I'm very pleased with the work. I know many others who have Kinetico systems and love them. Our water is terrible, so we'll see how well it does.
Curt Van Oort
21:34 18 Mar 20
Our installer, Mick Herold, and his crew arrived on time, completed a thorough & professional installation of our hot water boiler and showed us how to operate the system. Thanks for the outstanding service! I will happily refer them to anyone.
Doug Klimek
15:28 18 Mar 20
Josh Trepl
15:26 18 Mar 20
Frank Cebelinski
19:39 06 Mar 20
The technician was on time. He was very knowledgeable and very pleasant. Would highly recommend this company.
Anna-Len Loukota
19:41 27 Feb 20
Debra Koefod
17:24 26 Feb 20
Blake did an excellent job - very satisfied with services performed!
Doug Vikingson
20:38 25 Feb 20
Justin
20:49 20 Feb 20
Matt Miller
13:41 11 Feb 20
Blake was great and very thorough. Gave me all of the available options which I appreciated. Very satisfied with the service call.
Tahnya Dorsey
06:28 19 Jan 20
Great service.
Alberta Rosburg
20:48 13 Jan 20
The service was excellent. Jason and Lee did a great job of explaining things to us. They were very efficient. Very personable. Very knowledgeable. We were pleased. Thanks. We are excited for our better water thanks to you.
Pat Limoges
17:28 10 Jan 20
Great service. Blake was a amazing!
ROD MEYER
15:53 06 Jan 20
The service was prompt efficient on time and extremely pleasant and informative I could not ask for any better service
Mary Lindner
16:19 31 Dec 19
Jason from Aquarius, rescued us when we came home from vacation & had forgotten to check salt before leaving. Result was no water. It was early evening, placed a call to Aquarius for help. A winter sleet/snow storm had begun that morning and was to continue all night. Roads were terrible, safe speed 35-40. The man on call couldn't make it so Joshua stepped in and drove 90 miles to help us. He was cheerful, located the problem & educated us in why this happened. Then had to drive back 90 miles in wretched treacherous weather. Thats dedication! And the kind of service Aquarius provides. We have been K Club members since day 1! Anyone who does our checkups is always cheerful & courteous! We love our Kinetico system. That’s the happy ending to our story!
Janet Ewert
22:36 26 Dec 19
Theresa Lovaas
16:44 20 Nov 19
Eric came to the house with in the time slot he was very kind, curtious, and knowledgeable about what needed to be done. Even though there was miscommunication about the faucet and what was expected of him he was still willing to work with us and replaced our entire kitchen faucet. He did a great job disassembling and reinstalling the new one and also gave us information on a program for our water softener that had been installed recently too. Thank you for the great customer service. 🙂
Darrell Bostrom
19:42 07 Nov 19
Excellent Service, Every Thing Was Done To Perfection, Very Satisfied.
Dora Wilson
19:49 06 Nov 19
Renae Balmer
16:26 04 Nov 19
Great job as always! Thanks!
Glenda Clausen
15:30 29 Oct 19
Prompt service with a smile. Discussed options and are moving forward with a possi letter solution
Pam Schmitt
16:09 27 Oct 19
Awesome service.From the office lady Bobbie and Mr. B to salesman Rob. Very knowledgeable with problems I didnt know existed in water. To the man Blake who installed the system that works great. Oh dont forget the office girl Monica who scheduled everything in a timely manner. Thank you
B Napurski
20:01 24 Oct 19
Lori McKenzie
20:33 24 Sep 19
Love my Kinetico system by Aquarius Home Services out of Brainerd.Blake was my service guy. He was thorough and very knowable!!What a great team of people, from sales and scheduling, to the install !!
Joy Vander Schaaf
19:04 14 Sep 19
kathy dawson
18:08 28 Aug 19
Dale Moll
17:01 27 Aug 19
Friendly, helpful, knowledgeable staff.
Brad Ardner
17:59 22 Aug 19
Gail McCoy
16:24 22 Aug 19
Daveen Ann Whitney
14:28 19 Aug 19
Josh was so informative. All my water test done and recorded for future reference. Thank you ever so much service with a smile. Kinetico # 1 .❤
amanda fuchs
15:25 14 Aug 19
Wonderful service and a great product!
Thomas DeTuncq
21:00 07 Aug 19
Marja-Leena Maattala
23:48 12 Jul 19
Jason Ebel
11:56 11 Jul 19
Paulette&Keith Julson
16:26 09 Jul 19
Very impressed! They gave me a 4-hour window of time, and the technician called ahead to let me know when he was coming. He was very thorough in checking out the problem, and he explained what he did to repair it. He also answered all my questions. Thank you, Dustin. I will definitely use them again!
Todd Sauer
19:48 03 Jul 19
Love my new Kinetico drinking water system! Eric and Blake had it installed in no time at all. They explained how it worked, labeled everything so when I change filters it will be a snap and were great to work with. Fantastic experience!!
Josh Gibbs
17:06 03 Jul 19
Was having issues with my soft water. Had these guys come out and within minutes, they knew what the problem was. They had the necessary parts on hand and were in and out in less than an hour.
Stan Daniels
00:30 18 Aug 18
I would go back there more then once in a day.its a great place
Bob Joyce
01:17 24 Oct 17
Just had a Kinetico system installed with a drinking system in our newly built home. I would highly recommend it. Aquarius water made sure the installation was done at a convenient time for us. I’m amazed how well it works!
Dennis Jones
19:16 04 Feb 14
My family and I just had a water treatment system installed by Dave. Not only is his product top of the line, so is Dave's customer service. He was timely and very competent. He is certainly a fine example of the quality service one would expect from such a professional and well-known company. I highly recommend Dave and AWC for any water treatment product and services.
Sue Johnson
01:15 31 Jan 14
Great experience, starting with Tim Hall, the salesperson. No hard selling just very informative. Then Andy, great job on a tough install of water softener in a tight space & water conditioner. Also had Dave come out, he was wonderful, and we requested his service for our second home as well. Thanks,so much.
Erik Rekdal
19:42 23 Jan 14
The water system is wonderful and the people from the owners to the workers are all a 1 top notch!I wont go into details but this company has a moral standard not seen in todays business arena!I could not be more please with the product or the cusotmer service I have received from Aquarius.Thank you.
Belinda Sauer
13:15 15 Jan 14
From scheduling to installation it was a professional job.Had a scheduling glitch, but was easily taken care of. Installation was thorough, professional, and without incident, which tops my experience with other plumbing people by a long shot!The product so far is all I was led to believe it was - great performance!Very happy to have made this choice after a somewhat disappointing experience with a different softener. Well worth the money.
Linda Hurt
15:05 14 Jan 14
Our experience with Aquarius Water Conditioning has always been outstanding, from installation to our questions and bi-yearly maintenance!We have had other 'water softeners' and they don't even compare. This is the best and Aquarius is what others should aspire to become! Thank You!!
George Asadourian
13:44 04 Jan 14
Kenny was very friendly, efficient and informative. He checked out a concern we had with white deposits and showed us that they were from salts and not hard water. He is an outstanding customer service representative for Aquarius. Thank you.
Cindy Cowell
17:06 22 Dec 13
I have been a customer for over two years with Aquarius Water Conditioning and have had Todd servicing my equipment for all that time. He has been very polite, efficient, and clean in his servicing! I certainly recommend Aquarius, they do go the extra mile to please and solve any issue that might arise! I am very pleased, and feel safe and secure with my service pro Todd and can not say enough about how happy I am!
Facebook Rating
4.9
Based on 607 reviews
Aquarius Home Services/Kinetico
4.9
Lori Klostermeier
20:18 04 Mar 21
Always great service! Thanks! I highly recommend Aquarius Home Services!
Yuliya Ch
20:13 22 Feb 21
Cory from Aquarius was very helpful and professional. He arrived on time . He explained in details the issue we had with the water heater. I highly recommend this company .
Jack Johnson
03:05 19 Feb 21
He did a wonderful job he went all out to see the job was done right I want to thank Aquarius for being there when I needed some help
Ric Sanchez
21:11 17 Feb 21
Technician was very knowledgeable and explained the system and operations very clear. Options were presented to where we could make a decision that best fit our needs.
Peggy Millam-Simpson
16:03 17 Feb 21
Fast and friendly service. Covid concious, explained my options. Honest feedback on options for repair or replacement. I highly recommend them.
Jessica Delaske
22:20 12 Feb 21
Aquarius gets to you fast and does amazing job. They are kind and very helpful. They did great work for my home I would recommend them to my family and friends.
Jo Petersen
20:17 12 Feb 21
I would recommend their household water treatment for sure. We have tried other companies but they have not been able to handle the iron problem, but Kinnetico did!
Steven Enstad
15:55 11 Feb 21
Josiah Scheumann did a superb job installing new shut off valves and a new kitchen faucet. He was courteous, kind, and knowledgeable. I have great experiences with Aquarius Home services. Big thumbs up! Thank you Aquarius!
Karen Krouch
17:04 10 Feb 21
Great service technician who explained everything and had my system running again in no time. He even changed the filter for me—a job I hate to do! Welcome back great water!! 😀👍
Janet Cadwell
19:37 08 Feb 21
Great service. I love my water. It’s so nice to have filtered water that I can drink anytime. I never have to buy bottled water.
Patty Gould St Aubin
17:03 04 Feb 21
The professionalism. They arrive on time know their business and answer questions. Thank you Trevor, Jason and Lee.
Patty Reinhardt
15:59 04 Feb 21
Very personal thoughtful. And caring. Explains what was done and what was wrong. Thank you
Sue Davidson
18:27 29 Jan 21
Yes, they inform you of approximate arrival time. When they enter your home, they wear “booties” over their boots in the house, explain what they are doing, and have always been very polite and thorough! Brent was all that on the last visit.
Gloria Scovill
17:09 26 Jan 21
The service is fantastic and Wade, the technician, is very knowledgeable with excellent customer service skills!
Sheila Kline Johnson
00:32 26 Jan 21
Great salesperson and smooth installation of water filtration system with expert installer.
Jeanette Standfield
22:10 19 Jan 21
The young man was so courteous and very knowledgeable. His name is Jake. Answered my questions so I could understand the reasons for what he was doing. Cleaned up when he was done. Was on time as well. Thank you!
Douglas Anderson
20:35 18 Jan 21
Know their stuff. Don't try to oversell services, Brendon explained everything and cleaned up after the required repairs.
Scott Malinosky
15:11 18 Jan 21
Prompt, responsive service provided by competent and friendly technicians.
Ann Smith
22:31 16 Jan 21
They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.
Robin Coburn
00:50 15 Jan 21
I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.
Donna Tatro
17:19 14 Jan 21
Very prompt friendly and efficient installation. Sure I will love the systems.
Jim Kocian
20:15 13 Jan 21
Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.
Lori Barry
01:00 08 Jan 21
We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry
Rob Smith
03:24 03 Jan 21
They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You
Lana Albrecht
21:30 28 Dec 20
The service staff after always very friendly, helpful and efficient. I works give them 5 stars.
George Mitchell
00:33 24 Dec 20
The good service. The excellent tasting water. The best service guys, friendly and knows there product.
Heidi Peterson
20:17 18 Dec 20
This week we had a furnace tuneup from Aquarius Home Services. Jon Swedberg did a very thorough job of checking out our furnace and informing us of the specific details. Highly recommend Aquarius for furnace checks.
Cindy Cieslik
03:12 11 Dec 20
Justin Roland did a plumbing call, he was very courteous and helpful. He also observed COvid protocol
Philip Rodberg
20:48 02 Dec 20
Brian, David, and Travis did a great job on my installation of a new furnace and air conditioner unit. I’m most satisfied at this time.
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Janet Johnson
03:40 04 Nov 20
Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!
Marilynn Wolk Paulson
14:06 30 Oct 20
Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.
Brad Jacobson
21:44 28 Oct 20
Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.
Brendan Woodward
19:48 28 Oct 20
Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!
Carol Young
15:29 27 Oct 20
We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.
Nancy Hoffman
19:03 26 Oct 20
Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!
Anna Lee
21:25 21 Oct 20
David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.
Laurie Holmberg
20:34 16 Oct 20
Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!
Daniel Ditch
15:22 16 Oct 20
These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.
Patty TenEyck
14:53 16 Oct 20
Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!
Cheryl Rossini
22:05 15 Oct 20
The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
Joyce Price
15:01 15 Oct 20
Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
Douglas Amundson
21:09 13 Oct 20
We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.
Brenda Gliniany
21:00 09 Oct 20
Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.
Dale Buechner
20:25 08 Oct 20
Prompt service, thorough service and explanation. Delightful service technician!
Julie Arnold
20:09 07 Oct 20
We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!
Adrian Lyn
19:35 07 Oct 20
It was very awesome service and Trevor was a really great guy that explained everything great to me
Erik Frye
19:15 06 Oct 20
Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.
Dora Wilson
16:11 06 Oct 20
Excellent service! Blake was very professional and knowledgeable with his service as were previous technicians. Always on time with text notifications of their arrival. Service and Kinetico products are 10 ⭐️
Mira 'Peters' Elmore
14:59 03 Oct 20
Good and safe water is super important & it doesn’t just fix itself. I wouldn’t consider using anyone else for highest quality in product and customer serviceability. Thank You!!
Philip Hansen
17:33 02 Oct 20
The service techs are here when they say they will be. I especially like they send and email with the techs picture and estimated time of arrival. Nice to see who to expect.
Always professional....😄😄
Always professional....😄😄
Timmy Welsh
21:35 01 Oct 20
Very knowledgeable explained what he was doing and what was goin on with the furnace
Kent Toft
18:36 29 Sep 20
We have been with Aquarius for 5-6 years
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
They get 5+☆☆☆☆☆!!!!!!
Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!
KENT & KIM
Bev Ornell
15:01 29 Sep 20
Your technician was wonderful. So helpful and explained everything and so kind. Excited to have you service us twice a year!!
Denise Schara
22:09 28 Sep 20
The performance and quality of the product. Ideal drinking water. Iron gone. Plus I haven’t had to scrub a shower since we installed Kinnetico. Also, the technicians are extremely knowledge, respectful and friendly.
Kathy Thueson
21:38 23 Sep 20
Very efficient from the time of scheduling to the completion of the service call.
“Tall” Mike was very professional and friendly.
“Tall” Mike was very professional and friendly.
LM Jaros
20:34 22 Sep 20
Kevin P. performed a furnace tune up today. Courteous, professional, explained everything clearly and arranged for follow-up on a necessary repair. Very happy with the service Kevin provided today.
Don Shumate
17:24 22 Sep 20
Met with John and he was Very professional, very knowledgeable and was an absolute delight to talk to. He tested my water, gave great recommendations and informed me on my entire water situation in my home. I will be a lifelong customer!!
Pamela Henkel
19:59 21 Sep 20
we have had our water softener system for 29 years and it hasn't broken down on us once. we have them come out for inspection every six months and they deliver us salt @ the same time and also they put in our filters for us. The technicians that come out to inspect our water softener are always so friendly and knowledgeable. I give them a 5 🌟. If the 🌟 went up to a 10 I would rate them a 10.
Linda Suda
15:42 21 Sep 20
Travis did a great job explaining what he was doing & why. Very personable & helpful! Excellent experience for us!
Kim Pederson-Haller
16:28 19 Sep 20
Kevin and Mike were very professional and wonderful to work with. I was impressed! We will use them again!
Paul Brown
19:11 18 Sep 20
Very helpful and knowledgeable installers. Did a nice job and were very conscientious about the quality of their work. Nicely done!
Jeanne Tuvey
23:04 17 Sep 20
They are prompt to respond for a requested service. They are available to make an appointment within a reasonable time. Service tech is professional, efficient and thorough. This is the 2nd time I have used them.
Jerry Holm
20:06 16 Sep 20
Very professional job. Arrived on time and completed within the estimated timeframe. Did an excellent job and provided good operation instructions.
Cheri Fiola
21:06 15 Sep 20
I had no problems & the technician did tune-up very friendly He taught me about the filter on the humidifier I didn’t even know was there Aquarius is great
Oren Larson
00:39 15 Sep 20
Thorough, friendly technician who after checking with Fujitsu engineers found the likely source of problem in the unit. Then order replacement parts! 👍
Marv Gravley
02:31 12 Sep 20
Mike was very professional in his knowledge of what needed to be done and explained it. He explained the maintenance contract and what it could do for us. Very pleased in the experience
Elliot Schaan
15:48 10 Sep 20
Sean was very knowledgeable and a great technician. The visit was simple and easy, definitely recommend
Jenn Anderson
20:45 09 Sep 20
Prompt service from knowledgeable technicians. They took the time to diagnose my furnace trouble and give me tips to use in the future. Would highly recommend to anyone!
Jeffrey Vinton
21:28 04 Sep 20
Eric is a very thorough technician who addressed our recurring issue with very salty water. He disassembled and checked our unit, replacing several parts. Eric was prompt, courteous and very professional. Hopefully our malfunction has finally been rectified.
Suzy Bliss
20:04 04 Sep 20
AWESOME SERVICE, Jeff was on time, informative and got the job done, all on a holiday weekend. Thanks Jeff, you guys rock. 5 star service from me 😀
Debbie Oehme
20:21 31 Aug 20
The service appointment was easy and quick. Service Technition was on time and friendly. Explained what was wrong, what he was fixing and what to do to help preventing it from happening in the future. Service Technition was Will, gets a 10 out of 10.
Martin Zanger
16:07 27 Aug 20
Sean came to our house promptly at 8 a.m., the opening of the time window. He was quite personable and knowledgeable. He showed me what specific items he was servicing and answered all my queries. He made some suggestions regarding how to run the mini-split system and maintenance issues with our boiler heating contraption.
Jean Jensen
18:01 26 Aug 20
Sean B. was very thorough and had many options for my AC replacement. He is very knowledgeable about his work and explained things in layman's terms.
Alisa Zak Albers
16:47 26 Aug 20
Highly recommend Aquarius! Tony has provided excellent service both times he’s been to our home for service calls. Knowledgeable and highly communicative. Very happy with the quality of service provided.
Wendy Tedlund Marty
02:40 26 Aug 20
Professional and efficient staff in office and technician. Thomas was at my home today for yearly water softener service, he was awesome, polite, efficient and knowledgeable. Highly recommend Aquarius and Thomas !
Gayla Nichols
15:25 25 Aug 20
Very efficient, and know what they’re doing… Excellent service… Five star service!
Barbara Connolly
14:21 25 Aug 20
Courteous and understanding from office staff to service providers. Were able to answer all questions and provide answers I could understand. Explained procedures as he went along.
Shane Hoemberg
16:17 19 Aug 20
Andy Lahman came to my home to check my AC unit to make sure everything was working good. He explained everything he was doing and why he was doing it. Very informational and helpful. I would recommend Aquarius/Thompson to anyone and EVERYONE!
Mark Stodola
21:09 14 Aug 20
They came out did a estimate. Gave me several options to choose and there was no pressure to buy instantly. Both the salesman and the installer were outstanding in every way.
Robert Keck
15:34 13 Aug 20
The service tech called 30 minutes out to alert us to his arrival time. Very professional. Let me know what he was doing with each step of the process and why. Made sure all was clean after. Answered all questions and made sure all was done to our complete satisfaction. Very glad I chose this service plan.
Miriam K Nicholson-Iverson
19:03 10 Aug 20
On time, efficient, knowledgable, friendly service.. thank you, Lee! We appreciate your good work and are grateful for this precious filtered water!
Blessings!
Blessings!
Ken Young
17:34 10 Aug 20
Our service person, Cory, was prompt, informative and his work was outstanding. We haven’t tried the system yet, he just left so we will refrain from comment until we’ve had a chance to use it. Thank you.
Chris Morlock
02:44 09 Aug 20
Recent service for my air conditioner provided was excellent. All my questions were answered by the Technician. Sean was courteous and friendly.
I will definitely use the service again as needed.
Thank you.
I will definitely use the service again as needed.
Thank you.
Steph Johnson
14:21 04 Aug 20
Tom and Noah were on time, very courteous, explained the process and showed me the old filters.
Bob Erickson
22:54 31 Jul 20
Overall great experience. System selection/sale was excellent with Dave, installation was scheduled quickly and exceeded timing expectation, and installation was executed timely and with thorough explanation and again exceeded expectations. Highly recommended.
Gail Stephens
18:16 22 Jul 20
We just replaced our original Kinetico after 34 years. We have always been happy with the service we receive there.
Lora 'Kisler' Wylie
15:37 22 Jul 20
Great communication-Eric was Super friendly and on time. Gave a lot of options for my situation. ***** 5 stars all day!! I highly recommend!!!
Phyllis Gruby
20:09 21 Jul 20
Brent, an Aquarius associate didn’t a check if our heating and cooling system today. He was professional, knowledgeable and personable. I am impressed with his assessment of the situation and his recommendations. Thank you for the professional, personal service.
Marjean Ossefoort
14:58 17 Jul 20
Mike was knowledgeable and explained in terms that we could understand. He gave us multiple options and seemed like an all around good guy.
Lois A Anderson
16:29 16 Jul 20
Very positive experience. Blake & Rory were informative and helpful. On top of all things related to our system.
Sharon Verges
18:55 14 Jul 20
The service person was very professional and helpful. He fixed the issue and answered all my questions thoroughly.
Kathy Polhamus
01:42 09 Jul 20
I have had my furnace, hot water heater and A/C replaced. I've had nothing but the very best customer service, from my initial phone call to the completion of the work. I've used their services for years and can't recommend them enough. A+ quality all the way!
Tony Wieneke
14:43 29 Jun 20
Technicians were very helpful and knowledgeable did everything to my satisfaction
Dawn Janson
19:39 24 Jun 20
Great service and technician , very friendly & knowledgeable. Explained very clearly.
Roger Nancy Hoff
18:41 23 Jun 20
Eric is so courteous and professional! We are very pleased with the services!
Joel Raba
23:26 17 Jun 20
These people are the absolute best! My central air was acting up & I called them, & they had our guy Brent here in an hours time, & got it fixed up perfect! Five Stars ++++
Pat Hanson
16:11 17 Jun 20
Wayne the service tech was very good told me the problem and got the A/C running and checked operation. Very happy with the service.
Larry Hiedeman
17:57 12 Jun 20
Salesperson was informative and patient with our questions. Installation went well and the service during installation was exceptional.
Courtney Alderete
23:26 10 Jun 20
Excellent customer service and great company to work with! Very knowledgeable!
Russ Frank
00:43 30 Apr 20
We have had two water systems with you now. Both have worked flawlessly!! We had a second system installed in our rental townhouse and just signed up for your biannual service plan. We had the pleasure to meet Jake today and found him to be a very pleasant person!! I would recommend him as a service person to anyone!! Thank You for a quality service experience!! Ask for Jake!!
Stephanie Lynne
01:48 25 Apr 20
Great service, very thorough and patient with my little boy who kept sneaking off to help! Thank you!
Chris Kellogg
21:48 24 Apr 20
Thomas Erronis came to my house today for an AC tuneup and his professionalism was beyond measure. Very prompt and courteous and did the most thorough job I've ever seen. Would definitely recommend.
Faye Waltman
18:31 23 Apr 20
They are always pleasant and knowledgeable and always on time which is appreciated! Definitely recommend them!
Lori Smith
21:25 17 Apr 20
Steve was very nice. He explained the different systems and our options that we could do. He was very knowledgeable and polite. He even recalled the year your company installed a furnace for my Dad.
Looking forward to working with your company for our needs. Thanks! 😊
Looking forward to working with your company for our needs. Thanks! 😊
Gloria Carlson
18:06 11 Apr 20
Eric was very efficient and done in good time and I am pleased with everything he did.My water has never been this good!!
Paul Dukart
17:29 08 Apr 20
All the people at Aquarius are friendly, efficient and knowledgeable ... we would totally recommend Aquarius. Brandon (Heruth) tuned up the AC yesterday, so I know we are ready for the summer.
Sue Miller Horman
18:28 27 Mar 20
We have been doing business with Aquarius Home Services (Kinetico systems) for several years and have been extremely pleased with their service.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
James Fry
14:21 27 Mar 20
Great business to support/partner with. They look out for your best interest and respect your decisions.
Peg Straight
20:17 24 Mar 20
It was just installed today Brendon did an excellent job of explaining everything! Can’t wait to see the difference!
Greg Finch
21:48 12 Mar 20
They went out of their way too provide me with a softener, and the install of it on the same day. Both the salesperson Dave, and especially the installer Blake, were very quick and professional. They were very knowledgeable about the equipment and Blake did a wonderful job of installing. Appreciate their business and would highly recommend to others.
Judy Hunter
21:58 11 Mar 20
The service person was thorough and explained all the options and gave us time to discuss and make a decision.we will see how follow up goes.
Jan Reva Purvis Bentley
20:00 27 Feb 20
Prompt appointments. Technician very knowledgeable and took care of our service quickly. Gave us valuable info on the condition of our water and system. No pressure.
Donna Divine
15:29 18 Feb 20
Jimmy V from Aquarius is an excellent technician and very courteous. I highly recommend Aquarius. Great service, reasonable prices!
Brenda Jungwirth
21:05 15 Feb 20
Great sales and service. No excessive call backs while you decide. And very prompt responses.
Paul Niehaus
20:22 10 Feb 20
The sales and service people are great to work with, communications are the best we have experienced, great water from our system, this is the second Kinetco water system we have purchased over the past 16 years, the one before this was I northern Indiana and we had no problems at all, we know we will love this just like the last one.
Sharron Schwegel
13:57 08 Feb 20
Professional service, very timely. We contacted Aquarius onTuesday,had water tested on Wednesday. Representative gave us options, and equipment was installed on Friday. We saw immediate results in amount of suds, clarity of water.
Kali Kocmoud
18:51 04 Feb 20
Thank you Shawn R for coming out to fix the leak with my softener. Arrived 30 minutes early, diagnosed the problem and fixed it quickly. Answered my questions. 5 stars.
Troy Nelson
21:32 29 Jan 20
They did a great job at the Townhall and the Fire Dept would recommend them to anyone
Kevin Vonderharr
20:21 24 Jan 20
Branden H. and Kevin came out on 1/24/20 to provide a free furnace tune up. I told them that we had a humidity problem in the home and the windows are rotting. We have been in the home for five years and thought the furnace humidifier was not working as it was always dry/crusty and I never heard it run. They not only noticed it was on a max setting but that the filter and shroud were covered in mold - major health concern. Also, they did a thorough cleaning job and found a dead bird. They were courteous and extremely helpful - providing tips going forward. Very happy I accepted the invitation from Aquarius to complete the free tune-up. 5 Star. Thanks!!
Curt Kluver
17:05 17 Jan 20
I was very please with their quick service as well as how thorough there explanation was of what they did to correct the trouble I was having. I was very please
Deb Bartholomaus
16:16 17 Jan 20
We love our drinking water. It TASTES so good. I can’t say that enough. It’s So good. We’ve had Kinetico System now for six months. The drinking and cooking water is pure, clear, and knowing that we are using the cleanest water ensure us it’s the best for our overall health. And that’s important.
Sonya Beaulieu RedDay
13:49 09 Jan 20
Knowledgeable, felt comfortable with everyone in my home and got the job done!! Thank You!!
Dave Costanzo
20:41 08 Jan 20
Needed an electrician for a wiring repair. Nate came out and did an excellent repair job at a very reasonable cost.
Debbie Silver Saraceno
17:56 27 Dec 19
Just had Brandon out of Siren Kinetico here. He was amazing. Respectful, helpful and knew what he was doing! Was very happy with the outcome! Really appreciated that he had salt and filter with him and was able to not only fix my issue but change filter and add the salt. Thanks Brandon!!!!
Michelle Webber Kelley
17:05 20 Dec 19
From the phone call to report that our furnace wasn’t working to the call from the technician and his service, we were really impressed and felt taken care of! Thank you!!!
Jean Vreeland-Kotila
17:32 12 Dec 19
They are very knowledgeable and know what they are doing! I would HIGHLY recommend Aquarius Home Services for any water service!!!! Their service technicians are great. Everyone who has come out to do my services for me have been excellent!
Julie K Stevens
00:47 11 Dec 19
They were here within 20 minutes of my after hour call. Excellent service. They were very knowledgeable and helped me to understand the problem and what I should do to avoid having it happen again. Highly recommend.
Brenda Phaller
20:28 27 Nov 19
the water softener works very well in my area. I like the extra large salt bin
Cynthia Buck
22:59 19 Nov 19
Clean Fast Polite Service Your people seem to really know what they are doing !
Joseph Neumann
20:48 15 Nov 19
Good product and great services. Plumbing issues fixed within a couple of hours after calling. Fantastic work.
Nancy Spack
21:22 08 Nov 19
Great customer service. Service technician was extremely knowledgeable. He explained everything that he did.
Judy Hollatz Nelson
19:44 06 Nov 19
They made it easy to set up my appointment with a time that fit for me. The service was thorough and he answered any questions I had. I would recommend them highly. Thanks
Nick Verhagen
17:59 05 Nov 19
Scheduled an in-home estimate and was very impressed with the testing performed, solutions offered and explanations given for everything throughout the process. System install was able to happen in less than 3 business days. Technician was on-time and very professional. Installation went smoothly and all of our questions were answered. I will be using them for any future water needs.
Linda Gerten
17:05 04 Nov 19
Staff were very knowledgeable and shared with customer. Very impressed with his suggestions and detail provided to me. Thanks!!
Joe Martinson
03:15 02 Nov 19
Great presentation of what Kinetico does with your water. Very fast service and all of our water issues are solved. No more stinky laundry and smelly water in glasses. Very happy with our system.
Terry Hall
21:24 01 Nov 19
We couldn't be happier with our system ! we had culligain for years... but when they changed our service tech , service went to hell .
We have had Excellent service with Aquarius!! Fantastic water as well!
Just had a service call today . As Always the tech they sent was very professional, personable, Knowledgeable and respectful of our home ! A Big Thanks to Brandon K for your help with the question I had and all the information you provided .You are Awesome ! We will continue to recommend your business 🙂
We have had Excellent service with Aquarius!! Fantastic water as well!
Just had a service call today . As Always the tech they sent was very professional, personable, Knowledgeable and respectful of our home ! A Big Thanks to Brandon K for your help with the question I had and all the information you provided .You are Awesome ! We will continue to recommend your business 🙂
Barbara Sturgis
15:05 01 Nov 19
Excellent service- Brandon explained everything about system- very knowledgeable -I recommend this company.
Lonnie Wilkerson
14:42 23 Oct 19
David B. came out to give our geothermal system an annual checkup. He installed some new parts and it is running better than ever. He was very professional and friendly.
Jason Ross Bartlett
18:17 17 Oct 19
Called them because of an ad special for a HVAC tune up and was pleasantly surprised with the professionalism and promptness. Mike Lauer came when he said he would, was extremely knowledgeable, and didn’t try to “sell” me on anything extra.
I would definitely recommend this company based on my experience.
I would definitely recommend this company based on my experience.
Julie Shaw-Melzer
21:25 03 Oct 19
Set up an appointment and received a text reminder two days in advance. John installed my new Bosch dishwasher perfectly and also rebuilt all my plumbing under the kitchen sink. He cleaned all the areas thoroughly when finished including the basement where he tied into the supply and drain lines. Highly recommend them!!
John Richard
23:57 24 Sep 19
Our sales rep. Jennifer Hoffman is great! Super responsive, listens to our questions and always gets back to us in a timely manner. I recently had a question about our K5 drinking system, reached out to Jennifer (who was on vacation) she got back to me and helped me with my issue, a simple filter change! But she was on vacation! A huge thumbs up for Jenn Hoffman and the Kenetico peeps. Will definitely continue to refer Jenn to take care of my family and friends.
Charity Trinkaus
17:27 23 Sep 19
Great service & quick appointments available. Technician Jake was very knowledgeable and helpful.
Mike Cleary
20:35 18 Sep 19
Out technician Andy did a good job of explaining the repairs needed to get our ac running. The repair was done professionally and the cost explained in detail. He took time to explain the benefits and savings of enrolling in the annual maintenance plan. Andy installed the unit 12 years ago and this was the first time we had a problem- compressor motor died.
Marlys Wentworth
15:31 18 Sep 19
Great service. Answered all questions, friendly and very knowledgeable. Thank you
James Cole
18:49 10 Sep 19
Very great service. They answered all the questions that I had. I definitely reccomend.
Chelsea Lynne Adams
20:01 03 Sep 19
Josh is the man! very helpful, knowledgeable and respectful. Thanks again Josh!
Shelby Saltness Ellis
19:37 03 Sep 19
We love our new Kinetico water softener from Aquarius! What is equally important is the company that installs and services the product. From sales, to installation to service to office staff....everyone is knowledgeable, thorough, reliable and friendly. Special thanks to Dave F, Kyle S and Jake A!!!
Britain Kaye
15:08 27 Aug 19
Experienced and knowledgeable. Great customer service and friendly staff.
Mary Rue Sholl
01:59 20 Aug 19
Our service man did the most qualified checkup we have ever had completed on our furnace & air conditioner. I feel confident going into the heating season we will have no problems. Thanks Aquarius!
Mark Einhorn
19:21 08 Aug 19
Jake is a comfortable spirit who is professional and an excellent representative.
Bernice Eva Ollanketo
00:10 07 Aug 19
I called Kinetico in July explaining that our water system had shut down. I was treated with respect and we had set up an appointment which I had to cancel due to my husbands health and again rescheduled with a very understanding person. On Aug 1, two very friendly servicemen were at our door. It was a pleasant experience, they explained the situation well and it wasn’t difficult to make a decision once I was shown the figures. I didnt feel pressured . We have been happy with Kinetico for approx 18+ years.
Patrick Junker
15:01 06 Aug 19
Great service, on time for appointment and knowledgeable technicians, done for the price quoted!
Joyce PrepMaster
15:21 31 Jul 19
I had problems with my water, after a few tries, rebuilding the head, replacing the head, they replaced my unit and my water is wonderful. They never stopped trying to help us. LOVE KINETICOS. Your service is exceptional! We sure appreciate your willingness to go the extra mile to get us up and running. Will refer you many times!
Steven Pearson
00:53 31 Jul 19
My central air quit working yesterday evening I called Aquarius next morning and David B had it fixed by early afternoon. Super job David, thanks for the tips and customer education. Oh and to the very nice person that answered the phone when I called and ask what she could do to make me smile. You did it with great service 😁.
Colette Viquez
20:23 18 Jul 19
I just had Will R. come out and complete routine service on my whole water filtration system, He did an amazing job! Awesome customer service. Words do not do justice about the service provided by this whole company, from the front office to the service techs that come to your home! So thankful I am able to utilize this service.
Bob Belyea
18:15 17 Jul 19
We updated part of our older Kinetico system with updated Kinetico parts. Added the K5 reverse osmosis system and couldn’t be happier. The service and professionalism from Aquarius was first class.
Lisa Schmiege
19:16 11 Jul 19
Just had our 15 year old Kinetico system replaced with a fancy new Kinetico system.
Kyle the installer was great, he knows his stuff. Thanks!
Kyle the installer was great, he knows his stuff. Thanks!
Doug Harren
16:39 21 Jun 19
Trevor was very helpful as always. He takes the time to explain the test results and makes sure the system is working properly. Thanks Trevor!!
William Ohl
18:56 17 Jun 19
Trevor was prompt, friendly and professional. He installed our system, explained it completely and demonstrated it to our satisfaction. He is very good at what he does. I would highly recommend him and Aquarius.
Michelle Ward
01:12 15 Jun 19
Dallas installed our water treatment system today. He was very knowledgeable, friendly and it was a pleasure to work with him. We look forward to see the results from our new system and how it will handle our water problems on our lake home.
Connie L Pillar
14:11 07 Jun 19
We had a leak in a RO filter. I called Aquarius and Mike and RJ were at house next morning. They called ahead, were on time, very professional and solved problem quickly. nice to have someone so responsive.