Appleton, WI

Water Softeners and Water Treatment around the Appleton area

(920) 202-5637

Schedule Maintenance

Rating

Facebook Rating

4.9

Based on 610 reviews

Aquarius Home Services/Kinetico

4.9

Jolene Larsen

20:13 15 May 21

Brent called when he was on the way, was here on time and very professional and friendly. He got everything going and explained it all to us afterwards. We would give him 5 stars.

Lou Clem Gehrig

21:14 13 May 21

We’ve had several opportunities to have Aquarius employees help us with various appliances and plumbing problems. Everyone that has worked with us is extremely knowledgeable, friendly and ready to help. Love them.

Peter Rhode

16:13 06 May 21

Our tech Brandon identified the problem which was somewhat complicated, ordered and installed the part in a very professional way. Thanks!

Kathy Klietz

13:37 03 May 21

Great customer service and good work

Joe Huguelet

16:26 29 Apr 21

Blake is awesome on service. Products are high quality. Service calls are too expensive.

William Smith

22:09 28 Apr 21

Rory did a great job, on time and very helpful and professional. Took great care with my house, answered all my questions and could not have more friendly, he really enjoyed doing his job.

Joe Zetting

00:23 28 Apr 21

Good service, the plumbers know their job and take care of your problems quickly.

Jon Ross

15:56 27 Apr 21

The technician was knowledgeable, friendly and left our home clean. The service was good value also.

Trevor Kehoe

19:43 23 Apr 21

Very friendly service followed by prompt, professional and clean installation!
I made my initial inquiry on the 15th. Mark came and made the presentation the very next day. I decided to buy and the system was installed today!
They even matched my oil-rubbed bronze sink/faucet style for the filtered water faucet.
Cory explained everything about the install, and I am very pleased.
Class act!

Michele N Marty Goodale

17:32 23 Apr 21

Service was excellent. The techs installed our new system and water heater quickly and professionally. They went over the installation and made sure we agreed on on was being done. Awesome techs and company.

Diane Lynn

14:35 14 Apr 21

Corey was here for a water system and softener check-up and maintenance. He is always on time and very cordial and professional. He takes the time to answer any questions we might have.

Julia Lambert LaFine

22:33 12 Apr 21

Had a system put in for Midway Beach Resort, first day and the difference is amazing! Brent and his crew did a phenomenal job. On time, Polite, and explained every part of the equipment before they left. Every item cleaned up.

Judie Olejniczak

19:53 08 Apr 21

They called when they were on their way to let .e know when they would get here. The guys were gentleman, explained what was goig to happen an about how long it was going to take. I will have them come back again.

Joe Mucha

17:30 31 Mar 21

Blake did an exceptional job on servicing our softener. The diagnosis of my issues were thorough and explained to me in simple terms that were easy to understand. The whole expense was accomplished with a high degree of professionalism.

Tami Moore

15:54 30 Mar 21

Great water system. Always great service

Dawn Granger

20:01 25 Mar 21

The best technician ever Blake was so thorough and professional is the only one I ever one coming out to our house again thank you

Patty Murtaugh

16:13 19 Mar 21

Mike is always so polite and friendly and does a great job

Patty murtaugh Nelson
902 Campbell ave NW
WILLMAR mn

Bea Hughes Carpentier

19:21 17 Mar 21

Jennifer, the sales representative was great. She covered everything!
The installation also went very well. Cameron is very knowledgeable and efficient. He was also training Michael, who is well on his way to be a good service representative.

Marlys Schuldt

16:31 17 Mar 21

We appreciate how efficient and knowledgeable everyone has been. We had our RO system and softener and water heater all installed in 2019. We love our water now. Love the service plan we have. Peace of mind, as they check things periodically. Brent was very pleasant and informative and personable, and genuinely cared. Thanks guys.👍

Dennis Wavra

17:23 16 Mar 21

Purchased the system on Saturday and it's already been installed on Tuesday morning. Chris H. was very informative on the products and water quality issues. Rory the installer did a great job installing enabling us to have a less convoluted utility area and great tasting water already. Also very knowledgeable and personable. Great job by everyone.

Patricia Bentley

15:36 16 Mar 21

Fast friendly and knowledgeable.The folks that came out installed the new furnace up and running and removed the old one in slightly over four hours. That includes the tutorial about the new unit. Overall a very pleasing experience in every aspect.

Jim Dandy

21:57 11 Mar 21

Will is hands down most thorough tech I have ever seen he completely explained everything he was doing and I watched him do it SUPER NICE GUY! You have a 100 percent customer for life!! Thank you Aquarius!!👍

Greg Dzieweczynski

20:21 10 Mar 21

Knowledgeable and very professional service

Lori Klostermeier

20:18 04 Mar 21

Always great service! Thanks! I highly recommend Aquarius Home Services!

Doug Pelarski

20:55 25 Feb 21

Great people to work with

Yuliya Ch

20:13 22 Feb 21

Cory from Aquarius was very helpful and professional. He arrived on time . He explained in details the issue we had with the water heater. I highly recommend this company .

Ed Raney

15:48 19 Feb 21

Friendly and good service. Explained how everything was working .

Ric Sanchez

21:11 17 Feb 21

Technician was very knowledgeable and explained the system and operations very clear. Options were presented to where we could make a decision that best fit our needs.

Peggy Millam-Simpson

16:03 17 Feb 21

Fast and friendly service. Covid concious, explained my options. Honest feedback on options for repair or replacement. I highly recommend them.

Jessica Delaske

22:20 12 Feb 21

Aquarius gets to you fast and does amazing job. They are kind and very helpful. They did great work for my home I would recommend them to my family and friends.

Jo Petersen

20:17 12 Feb 21

I would recommend their household water treatment for sure. We have tried other companies but they have not been able to handle the iron problem, but Kinnetico did!

Steven Enstad

15:55 11 Feb 21

Josiah Scheumann did a superb job installing new shut off valves and a new kitchen faucet. He was courteous, kind, and knowledgeable. I have great experiences with Aquarius Home services. Big thumbs up! Thank you Aquarius!

Karen Krouch

17:04 10 Feb 21

Great service technician who explained everything and had my system running again in no time. He even changed the filter for me—a job I hate to do! Welcome back great water!! 😀👍

Janet Cadwell

19:37 08 Feb 21

Great service. I love my water. It’s so nice to have filtered water that I can drink anytime. I never have to buy bottled water.

Tammy Hinze

17:45 05 Feb 21

Great service. Brendon has been here a few times he is great.

Duane Jenson

22:56 04 Feb 21

On time, friendly,knowledgeable,reasonable price

Jim Granda

21:01 04 Feb 21

friendly service, very knowledgeable, respectful, personable.

Patty Gould St Aubin

17:03 04 Feb 21

The professionalism. They arrive on time know their business and answer questions. Thank you Trevor, Jason and Lee.

Patty Reinhardt

15:59 04 Feb 21

Very personal thoughtful. And caring. Explains what was done and what was wrong. Thank you

Steve Thorp

20:54 29 Jan 21

Jim knows geothermal and is a pleasure to work with.

Sue Davidson

18:27 29 Jan 21

Yes, they inform you of approximate arrival time. When they enter your home, they wear “booties” over their boots in the house, explain what they are doing, and have always been very polite and thorough! Brent was all that on the last visit.

Sheila Kline Johnson

00:32 26 Jan 21

Great salesperson and smooth installation of water filtration system with expert installer.

Marge Galowitz

17:20 22 Jan 21

Pleasant technician and fast friendly service

Ginger Slota

17:27 21 Jan 21

Bergen was very kind and informative. Thank you.

Jeanette Standfield

22:10 19 Jan 21

The young man was so courteous and very knowledgeable. His name is Jake. Answered my questions so I could understand the reasons for what he was doing. Cleaned up when he was done. Was on time as well. Thank you!

Douglas Anderson

20:35 18 Jan 21

Know their stuff. Don't try to oversell services, Brendon explained everything and cleaned up after the required repairs.

Scott Malinosky

15:11 18 Jan 21

Prompt, responsive service provided by competent and friendly technicians.

Ann Smith

22:31 16 Jan 21

They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.

Robin Coburn

00:50 15 Jan 21

I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.

Donna Tatro

17:19 14 Jan 21

Very prompt friendly and efficient installation. Sure I will love the systems.

Janice Kleinhuizen

16:17 14 Jan 21

Good experience. Mike did a good job. Didn’t take long.

Jim Kocian

20:15 13 Jan 21

Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.

Loyal John Smith

02:36 12 Jan 21

very good work thank you for doing a good job

Lori Barry

01:00 08 Jan 21

We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry

Rob Smith

03:24 03 Jan 21

They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You

Brad Raymond

15:47 30 Dec 20

TJ took care of us, thanks for the great service!

Lana Albrecht

21:30 28 Dec 20

The service staff after always very friendly, helpful and efficient. I works give them 5 stars.

Nancy Stellick

23:20 25 Dec 20

Very professional, thorough service.

George Mitchell

00:33 24 Dec 20

The good service. The excellent tasting water. The best service guys, friendly and knows there product.

Heidi Peterson

20:17 18 Dec 20

This week we had a furnace tuneup from Aquarius Home Services. Jon Swedberg did a very thorough job of checking out our furnace and informing us of the specific details. Highly recommend Aquarius for furnace checks.

Alyce Grillo Koppala

21:46 15 Dec 20

On time. Polite. Experienced.

Cindy Cieslik

03:12 11 Dec 20

Justin Roland did a plumbing call, he was very courteous and helpful. He also observed COvid protocol

Heather Jerde Drew

16:10 03 Dec 20

Shawn was great and very professional. Explained things very well.

Philip Rodberg

20:48 02 Dec 20

Brian, David, and Travis did a great job on my installation of a new furnace and air conditioner unit. I’m most satisfied at this time.

Jim Craig

18:50 25 Nov 20

Rate 5.0. Excellent, efficient, friendly, on time service!

Michael Ratsch

06:31 24 Nov 20

They do excellent work. The plumbers are courteous and prompt.

Donna Tews

15:38 16 Nov 20

The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.

Don Woodhall

19:38 13 Nov 20

Very knowledgeable and great techs

Dennis McBain

03:53 11 Nov 20

We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.

Larry Jakobitz

16:59 10 Nov 20

Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!

Bob Krusell

19:44 09 Nov 20

Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.

Mike Pien

20:51 06 Nov 20

Awesome service...very professional!

Val Sears

02:40 06 Nov 20

Lee was excellent. He was very knowledgeable, personable. would recommend him.

Janet Johnson

03:40 04 Nov 20

Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!

Mary Cooley-davis

17:28 30 Oct 20

they are efficient, polite and get the job done.

Marilynn Wolk Paulson

14:06 30 Oct 20

Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.

Brad Jacobson

21:44 28 Oct 20

Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.

Brendan Woodward

19:48 28 Oct 20

Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!

Carol Young

15:29 27 Oct 20

We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.

Nancy Hoffman

19:03 26 Oct 20

Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!

Dan Theis

03:02 22 Oct 20

On time Rory was very courteous

Anna Lee

21:25 21 Oct 20

David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.

Gerrie Learmann

20:48 19 Oct 20

On time and very courteous.

Laurie Holmberg

20:34 16 Oct 20

Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!

Daniel Ditch

15:22 16 Oct 20

These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.

Patty TenEyck

14:53 16 Oct 20

Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!

Cheryl Rossini

22:05 15 Oct 20

The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service

Joyce Price

15:01 15 Oct 20

Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.

Elaine Burgess

03:42 15 Oct 20

Noah service is the best there is.

Douglas Amundson

21:09 13 Oct 20

We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.

Dana Peterson

18:28 13 Oct 20

Great product and service.

Brenda Gliniany

21:00 09 Oct 20

Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.

Dale Buechner

20:25 08 Oct 20

Prompt service, thorough service and explanation. Delightful service technician!

Julie Arnold

20:09 07 Oct 20

We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!

Adrian Lyn

19:35 07 Oct 20

It was very awesome service and Trevor was a really great guy that explained everything great to me

Pat Finch Serie

02:09 07 Oct 20

On time and very knowledgeable

Erik Frye

19:15 06 Oct 20

Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.

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We Fix Problem Water In Appleton

Aquarius understands the water challenges in Fox Valley region. We take the time to learn about the water problems your family is facing. We can recommend the most efficient, effective and economical water treatment solutions for your home.

Andrew provides excellent services always go above and beyond making sure our water system is at optimal performance. This last visit he took the time to find the root cause of intermittent leaks and replaced the defective part that had hair line cracks. He also took the time to show me the best techniques to replace the coarse filter. I call him Fivestar Andrew

Sim Ngiratregd

03:56 15 May 21

I got a lot of really good information on my water softener and how to avoid a flooding issue in the future. Great info on a drinking water system, sensors, and future maintenance of my Kinetico system.I was very happy to know my Kinetico system is working very well.Joe get a 10 from me. Thanks.

Diane Grooms

22:44 14 May 21

Mark did a great job with our water heater. This is the second time for separate issues I had to use Aquarius and I am very pleased with the service. I requested to use the orginal plumber John unfortunately he was off but Mark did just as good of a job and very personable and professional. Thank you for being there for us when we needed the job done.

Ed Drengler

18:37 14 May 21

Worked with Rob for my consultation and James for the install of my water softener. Rob was very friendly and professional and I appreciated his recommendations for my needs which seemed very reasonable. Install was only 2 days after consultation and James was also friendly and professional and made sure to explain all I needed to know. I really appreciated the prompt response from Aquarius, especially right now when its so hard to find good contractors for any sort of household work.

Jake Uhl

16:15 14 May 21

Mike K. is an awesome person!

Joe Capistrant

19:11 13 May 21

Brent did a fabulous job. He explained the system well and we look forward to clean water.

Jeff Sorum

18:05 13 May 21

Techs showed up time, did a great job and kept is informed every step of the way. I would highly recommend Aquarius to anyone!

Scott Schulz

15:41 13 May 21

I will say that I found it a mistake to trust another plumber and I am glad I reached out to Aquarius. The gentleman who came to our home was professional, and polite. He explained everything, offered suggestions and fixed the issue. He didn't try to upsell but did tell us suggestions going forward if we would like to improve the quality of our water. Will be using again and again for service.

JT 'Datasavage' Savage

13:36 13 May 21

This service is amazing. Inexpensive and thorough, they come regularly to carry the 40 lb softener salt bags downstairs and fill the reservoir, then check the system including the RO filter under the sink. Plus, this time, we needed help with plumbing connections. No problem at all. They even moved up our appointment to get it done earlier.I recommend this service and hope they stay around while I age...gracefully. 😉

Barbara Anderson

01:15 13 May 21

Very happy with the install. Pricey, but worth it immediately.One of the plastic tubes connecting bolts had a small leak we noticed a couple hours after install. Their technician came out that evening at 7:30pm to replace the defective connecting bolt. Try getting your plumber to do that!

Joe S

14:58 12 May 21

Mike is great! Friendly, on time and efficient. Knowledgeable about the product and services.

Liz Gangl

12:55 11 May 21

Your people are the best ! From my initial phone call with Leigh Ann T, customer service representative, to our water specialist Bryan M. who is very knowledgeable on the product line, and pricing. Our master plumper Dave G. who turns copper pipe into an art form and Jason A service technician who takes pride in his work and makes sure I understand everything on our reverse osmosis system . He also helped me set up my phone with filter change reminders.We are proud to be part of the Aquarius / Kinetico family Thank you. Glen and Julie Stahnke

Glen S.

04:47 09 May 21

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Aquarius Home Services, Kinetico

550 N. Bluemound Drive
Appleton, Wisconsin 54914

Hours

Monday – Friday: 8:00 a.m. – 4:30 p.m.
Sunday: Closed
Monday: 8:00 AM–5:00 PM
Tuesday: 8:00 AM–5:00 PM
Wednesday: 8:00 AM–5:00 PM
Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–5:00 PM
Saturday: Closed