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Reviews from our satisfied customers

Jim Wolfe
Jim Wolfe
1711554945
On time, quick and explained what he was doing and when the next service would be due and why.
Debra Johnson
Debra Johnson
1711505931
Eric was able to solve the problem w were having with our drinking water system. He got it all fixed timely,we are completely satisfied with this service call,
Jason Horton
Jason Horton
1711477969
Andrew was helpful, informative and fantastic. Thank you!
Jeremy Pape
Jeremy Pape
1711473545
Devin had a wealth of knowledge and had great customer service.
Barb Lindsay
Barb Lindsay
1711471156
Very satisfied! Would recommend to anyone who wants to improve their home and drinking water!
Eric was here today tested water and checked our 16 year old system. Everything was working as it should. No pressure to buy anything but I did buy a couple filters.Very Nice Young Man!
We are very happy with the service we were provided! Andrew was kind, courteous and extremely knowledgeable! We will highly recommend him and Aquarius. Thank you!
Marie Hartos
Marie Hartos
1711393009
So surprised that he came at the time when we had a winter storm! Nice guy, good service.
Marc Asmus
Marc Asmus
1711392531
Guys came to our house in a snowstorm when I wondered if they could make it. Both were very friendly, respectful of us and our things. Installation was pretty quick, very neat and professional. Explained the system well. We will use them again for whatever they can help us with!
Deb Oas
Deb Oas
1711388351
Jon explained everything he was doing as he did it. He did great job.
rhoda sia
rhoda sia
1711380984
On time. Explained what they found and what will be done. Price was more than I expected but the work was very well done and needed
Nanci Lund
Nanci Lund
1711319645
We had a furnace installed by another company. They were out of the area and would not come to service the unit when it quit working. This was 3 months after it was installed in a new home. We called Aquarius and they sent Lucas out ASAP. Lucas was very diligent in diagnosing the issue and ordered a replacement part immediately. He also dropped off a couple of space heaters to make sure we had heat in case of an emergency (March in MN). We’re very happy with Aquarius and very grateful we have Lucas as our technician.
Barb Hoagland
Barb Hoagland
1711303932
Rory did a great job installing our drinking water system. He was friendly, efficient and answered any questions we had. He was a great installer!!
Luke Swenson
Luke Swenson
1711295649
Excellent service, quick and professional!
Steve Herrmann
Steve Herrmann
1711228587
Nick was friendly and respectful.
Professional and friendly technician. Solved our issue. Positive experience each time we request service from Aquarius.
Robin arunagiri
Robin arunagiri
1711133073
Dana was awesome and explained everything in detail and even gave us pointers so watch for water quality. We appreciate his great service and sense of humor. Thank you
Barry Belschner
Barry Belschner
1711129902
Cory did an amazing job. Everything is so neat and tidy. And he cleaned up everything when he was done. Highly recommend Cory to anyone needing a water softener or filtration system installed. He is very professional and answered all our questions. Thank you for doing an amazing job.
Rich Rezanka
Rich Rezanka
1711129488
Exceptional service and equipment. Very pleased with the system. These people set the standards!
Paul Golberg
Paul Golberg
1711126896
On time service! Very professional
James Stegbauer
James Stegbauer
1711126032
What a great crew both Eric & John were 5 + Stars....
Pam Couture
Pam Couture
1711123302
Eric Lewis came out to service our water softener system. By time he left it was finally producing soft water once again! It’s been 2 days now & we still have soft water so I hope the magic continues!
Ebru Gronewold
Ebru Gronewold
1711118305
Jon was fantastic! Explained exactly what he was going to, diagnosed it, consulted me and got to work! He was friendly and very knowledgeable, highly recommend.
Drew Tarara
Drew Tarara
1711071260
Chris R is excellent. Nothing but great service from Aquarius!
Pete Hayes
Pete Hayes
1711069577
You couldn’t ask for more professionalism!!My tech was very courteous and knowledgeable. Explained everything to me !!!! How the system works, what I should look for. What was good that I did and what I could improve on. That was above and beyond what I’m used to. Came for a simple question and ended up probably saving me $$$ in the long run. Thanks for your advice and friendship Jon !!!!!!!
William Walters
William Walters
1711060011
The service tech was very thorough and knowledgeable of his product. He explained what was in their programs and the pricing.
Nick Hansen
Nick Hansen
1711057775
Always great to work with! Does a great job explaining all the work they do.
Nicole Olsen
Nicole Olsen
1711052155
They came out in a timely manner and will come back to fix in a timely manner. Very friendly service.
Luann Lieske
Luann Lieske
1711051777
Great service!
Lucy Lenfesty
Lucy Lenfesty
1711049362
Cody was very efficient, friendly and informative. I didn't realize how the system worked before and now have a greater understanding of it works. What a nice gut.
Gail Lovgren
Gail Lovgren
1711045972
The techs were very kind and really knew what they were doing. They did a great job of maintaining our water softener and kept it very clean. They also showed us what they were doing so we saw it first hand. Water softener is like new and runs great. Thank you so much for the great job you did. We would highly recommend them to anyone.
Jon Anderson came over this morning to check out a water problem I was having. He was very thorough, checked the water quality, replaced filters, and was VERY helpful. Aquarius should be proud to have him on their team. 5 stars is not enough to rate his knowledge and experience. Thanks Jon.😃😃
Raye Prince
Raye Prince
1711034789
James always does an incredible service call with us. He’s definitely a huge asset to the company.
Sandra Skaar
Sandra Skaar
1711034024
On time. Friendly, polite, informative. High-quality work.
paul Switzer
paul Switzer
1710984244
We have a puppy that is just in the training process and they were awesome working with her. Very friendly and accommodating to our special needs.
Kaye Adams
Kaye Adams
1710979520
Am always impressed by the customer service I receive from this company. Every person I encounter makes me feel important and a valued customer.
Curt Zacharias
Curt Zacharias
1710979388
Nick did a good job with the 6 month service call. He took the extra time to listen and answer my questions. Very pleased customer!
Angie Mueller
Angie Mueller
1710976301
Michael did a fabulous job on installation and he's a wonderful, personable great guy to have hanging around for an afternoon
Stephen Huberty
Stephen Huberty
1710975064
Technician was fantastic. As he checked our water softener, he asked questions based on the reading he was getting and then found a problem when he switched to check the second tank. He explained everything he would recommend and that the parts were still under warranty. Replaced what was needed and gave us recommendations on what I still need to do (fix leaking faucet) and not use grain salt nor fill to the top. Told us we should see changes happing soon.Very pleased with his visit and he recommended every year or two for checkup. I wish I could remember his name.
Vince Wigdahl
Vince Wigdahl
1710969523
Very knowledgeable company! Trustworthy! Confident in their advise!
Kara Ries
Kara Ries
1710963946
Jon provided great service and explained everything well
Bob Dreger
Bob Dreger
1710960409
Great service and work was done correctly
Gary Emfield
Gary Emfield
1710959470
KONG was absolutely 💯 fantastic ...actually the whole process with this company was stellar from sales to installation . You folks have customer service nailed . Thanks Aquarius
Dana was very thorough, knowledgeable and caring and took the necessary time needed to perform clean and neat scheduled services on our Kenetico system. Thanks Dana for a job well done!
allan petersen
allan petersen
1710949606
Jon Anderson, was incredibly knowledgeable and courteous checking out my old outdated water conditioning system!
Dan Hasenstein
Dan Hasenstein
1710948608
Was kept up to date when technician would arrive. Technician kept me informed of all service performed and the results of all tests and inspections.
John Quarles
John Quarles
1710903824
Alex was very professional, kind and full of knowledge. Was able to answer all my questions and took the time to walk me through the entire process to changing my own filters.
Mike Johnson
Mike Johnson
1710894386
The technician was very prompt and professional. I was not at home but he called me to inform me of when he was arriving and when completed.
Nick Savageau
Nick Savageau
1710892812
Erik and John were great!
Debbie Raleigh
Debbie Raleigh
1710885667
Matt was very courteous. Called when he was on his way. We have been with Aquarius for more than 25 years and have never had a bad experience. They always go out of their way.
Zach Hennessey
Zach Hennessey
1710880325
Great to work with from start to finish!
Dinah Morgan
Dinah Morgan
1710880218
Had our biannual water system checkup. James was kind and courteous. He explained things well. He did a great job. Very happy with the service he provided today!
Cheri Goodner
Cheri Goodner
1710871431
Professional, did anExcellent job, very reasonable pricing.
Edward Greenman
Edward Greenman
1710871036
Trevor as always is great!! Always professional, knowledgableand a credit to your firm
sean wasshausen
sean wasshausen
1710867358
Jon was very professional and did a great job explaining what was working well and what could be improved with my water system.
Cindy
Cindy
1710863507
Nick was great! Went above and beyond taking care of our water system today. Explained everything he was doing and went over things I had questions about. Highly recommend
Patsy Wolvert
Patsy Wolvert
1710838803
They were on time. Love my water system. They did awesome work very pleased with them
Karen Niznik
Karen Niznik
1710800379
What an awesome experience! Everyone was over the top professional and friendly. It just got installed but if the quality is half as good as the service, we'll be super happy.
Jerry Rosenbush
Jerry Rosenbush
1710798872
James arrived on time and explained the agenda that he would follow. James explained the function of my softener and test results as he worked on the unit. After his inspection he showed me several options, I made my choice and James went to work. He was finished within the timeframe of his quote and the job was done much to my satisfaction.
derek yoder
derek yoder
1710797259
Polite, friendly and smart. I had some electrical work done in my finished basement. Everything was done exactly how we discussed and he cleaned up after, it looked like he was never there. Great experience
Jeff Larson
Jeff Larson
1710797007
Garrett was great!!! Did a good job and fixed my plumbing issue quickly
Dalen Hodge
Dalen Hodge
1710795460
Rory is just a great guy and does impeccable work.
The technician Michael for the heating and Xavier for the water treatment were very knowledgeable and helpful in explaining everything that I needed to know. They also had done a great job of inspecting and cleaning the necessities for the furnace and water treatment system. Thank you!
carol switzer
carol switzer
1710790118
Great customer service and knowledge of their products.
James Straw
James Straw
1710778363
Dana was very professional and did a great job
Dawn Trevor
Dawn Trevor
1710776218
This is huge having clear water that does not smell. We live on an old farm and our water was bad with rust and a smell. Checked into Aquarius and they solved everything in a few hours of professional instalation. Just can't believe for the 3 months having it that we needed no salt refill thus far. On demand saves us. We are so happy with our system. Thank you Aquarius so much!
David Adams
David Adams
1710715230
Fully explained the install before proceeding to install. Job came out as explained, Trevor was very friendly and professional. Greatly appreciated the service
Nelson Paysse
Nelson Paysse
1710534236
Really great experience. Lucas was very kind and knowledgeable about our furnace. He was respectful of our environment and offered a lot of options without pressuring us. Thank you!
Todd Davison
Todd Davison
1710522978
Super great service!
Lynn Joubert
Lynn Joubert
1710521865
Knowledgeable, professional prompt service. Technician was very helpful in explaining everything.
Choua Yang
Choua Yang
1710521586
Mark was the sales person we worked with. We knew what we wanted so he was great and didn't tried to sale us anything additional. The appt went great and a technician came over to install the system within days.
Richard
Richard
1710519450
Service very knowledgeable and helpful, he did a great job and was so helpful. I will follow up with his adviceThank you
Jodee Watanabe
Jodee Watanabe
1710519436
We’re very happy with Aquarius water softener and water filtration system. Just had Chris over and he was courteous and informative. Communication is excellent.
Jeff Tuthill
Jeff Tuthill
1710517650
Rick did a nice job of servicing our Kinetico system. We really like the Kinetico system.
Don Hearn
Don Hearn
1710517135
John was very professional and a great communicator. Very educational and has a wealth of knowledge that he is willing to share.
Joshua Hagen
Joshua Hagen
1710516483
Top notch sales and service.
Steve Pitzen
Steve Pitzen
1710505734
Great Job! Friendly, Knowledgeable, and Efficient
Mark Winkler
Mark Winkler
1710452710
Professional, clean and thorough with the installation and operational procedures. Great job.
Marti Piepgras
Marti Piepgras
1710449736
I’m so impressed with the Kinetico system and the Kinetico people! Our sales rep and installation techs were both excellent communicators which is important for a piece of machinery that will be used continuously in the home for something as vital as water. I’m happy we made this change.
Craig Drevecky
Craig Drevecky
1710440350
Our technician, Lucas, was great. His customer service was top notch. He did maintenance on our heat pump system so now we are ready to use our A/C this summer. Thanks to Lucas for doing a great job.
J LE
J LE
1710438907
On time, excellent communication and very respectful of our time and propertyDefinitely keeping them as our “ go to people “Very satisfied
Jo Cappaert
Jo Cappaert
1710379823
Terrance was very friendly and informative.
Mike Clark
Mike Clark
1710371388
Chris was very professional and talked to me about the things that were wrong in language I could understand. Showed pictures of troubled area's that again made things more understandable. I easily rate 5 star
Jim Sagstetter
Jim Sagstetter
1710369061
Casey was extremely professional and knowledgeable. He performed a thorough review and offered suggestions for improvements. I would highly recommend him for all your electrical needs.
Jeffrey Wauters
Jeffrey Wauters
1710362764
Mark was very easy to talk to, explained everything well, can't wait to get it installed. We'll it's installed and looks great, Cory was noligable and a nice guy and his co-workers too, an apprentice was assisting⭐️⭐️⭐️⭐️⭐️
Josh Augustine
Josh Augustine
1710361488
You guys Do good work!
Jenny Golden
Jenny Golden
1710346752
Very informative and answered all my questions and got me set up with the best preventative care for our equipment
Traci Ryan
Traci Ryan
1710340260
Professional friendly staff
Michelle Kaiser
Michelle Kaiser
1710300374
Andy was very thorough when explaining anything we had questions with. Very personable!
KKS LLC
KKS LLC
1710263165
Dana was super friendly and professional. I learned so much and felt more confident in using my system.
Jacob Tate
Jacob Tate
1710180691
Casey does great work very professional . Highly recommend very efficient
Pat Hagen
Pat Hagen
1710173358
The installation went smoothly and all my questions were answered to my satisfaction. He left the area neat and clean.
Daniel Dominik
Daniel Dominik
1710103527
Jamie and Devin were both very helpful and informative about obtaining a new water treatment system. Their knowledge was unmatched by anyone else we talked to. Jamie presented us with several options in an professional, no pressure walk through of the process. Devins install and service was timely and and and done with great skill. I would highly recommend them to all my friends because of their professionalism and presentation.Daniel
Rachel
Rachel
1709925685
Highly recommend these folks for problem water.
Carol Kilian
Carol Kilian
1709923378
Friendly, knowledgeable and professional technicians.
Dave Ayers
Dave Ayers
1709922905
Joe was our serviceman; he was very helpful, knowledgeable and thorough in his assessment of our system. His approach is professional, yet personal and friendly. Outstanding !!!
Lisa Anderson
Lisa Anderson
1709910819
I would give more than 5 stars if I could! Dana was our technician and was prompt, polite, provided us education and completed the job in a timely manner.
Steve Englund
Steve Englund
1709858095
Top notch support with Lee, and very knowledgeable people. Thank you Kinetico!
Heidi Jacobson
Heidi Jacobson
1709758103
Friendly, professional. Great service!
Bobby Willard
Bobby Willard
1709756945
I was amazed by the amount of detail in the process with my garage heater installation. plus the home heating inspection was informative and impressive. I look forward to working with them in the future.
Rob Hoey
Rob Hoey
1709752129
Very thorough, professional, and personable.
Diane
Diane
1709747051
Art is a very knowledgeable, courteous, professional and respectful man who does a great job with our KINETICO water system that includes a drinking water system, also! Thank you Art!!
satin eiffler
satin eiffler
1709742196
Jeff P. Was great, willing to answer any questions that I had.
Deb Franke
Deb Franke
1709736057
Rick was very knowledgeable. He did a great job.
Daniel Kirk
Daniel Kirk
1709664022
Want to thank Rory for doing my Maintenance and checking my Kinetico system for proper function of system. Changing Filter check my water chemicals. Also for Jaron for troubleshooting my Lennox furnace for maintenance checking gas and explaining to me about the heat exchanger and how everything is functioning looks good thanks again. Now I am gonna talk to my wife about the Maintenance program. Since it’s time to keep proper functions and scheduled repairs.
Thomas Lucas
Thomas Lucas
1709598687
Outstanding!On all levels. A real asset to your organization.
Tim Maiden
Tim Maiden
1709580908
Great service! Dana was efficient, thorough and personable.
Randy Halvorson
Randy Halvorson
1709578316
They do a great job communicating everything!
Steve Jensen
Steve Jensen
1709572559
Excellent customer service!
Mike Williams
Mike Williams
1709313374
Zach was amazing, so experienced and knowledgeable.
Ray Burpo
Ray Burpo
1709310970
Follow up service was excellent.
Jackie Quiram
Jackie Quiram
1709246041
Love their system and service!
Cory M. came out to service our furnace today. He was kind, informative, and thorough. We couldn’t have asked for a better technician. We were happy to get a same day appointment, but Cory would have been worth the wait for sure! Aquarius as a whole was fantastic to deal with. They kept us informed of our appointment and accommodated our request for follow up consultation without a second thought. Your experience may not be as good as ours, because this was as close to perfection as humanly possible. Thank you all!
Suzy Cavalier
Suzy Cavalier
1709132729
Dana was very courteous and thorough with our service! Informative, effective and very respectful of our newborn
Haley Quigley
Haley Quigley
1709089413
Casey provided fantastic service and extremely professional. Very happy with his service.
Marsha Pringle
Marsha Pringle
1709077536
I’m m very satisfied with the work Zach did to day. He was very friendly and explained to me where the problem was. Thank you! 🤗
I have always had outstanding service with Aquarius Home Services! Their communication and service delivery has always met expectations. Great communication all the time!
April Thompson
April Thompson
1709060146
Professional and quick!!
Lori Krings
Lori Krings
1709050374
Very happy with the service I received from Jeff with Aquarius. Always very efficient and professional.
Harry Hutchens
Harry Hutchens
1709047125
On time, full service.
Danica Mattson
Danica Mattson
1708993684
Andy was great to work with. Very friendly and knowledgeable. He went above and beyond for a great experience!
Lonnda Kari
Lonnda Kari
1708976441
We just had an Aquarius technician in our home to do a six-month check up on our Kinetico water system. He was very professional, thorough, and explained everything he did at the end of his visit.
Deb B
Deb B
1708955620
We have been very pleased with all of our Aquarius service people. I always get a friendly voice when I call the office. We have had HVAC, electric, plumbing and water treatment people to our house. Every tech was very knowledgeable and helpful. Definitely would not hesitate to call them again.
Tim Pribula
Tim Pribula
1708887260
Service tech did a wonderful job of testing water bringing in the salt, checking unit and showed a genuine care for making sure that I was satisfied
Haley Johnson
Haley Johnson
1708725251
Friendly and knowledgeable.
David Ivance
David Ivance
1708714923
Excellent professional service! Wouldn’t use anyone else!
Brandon Topper
Brandon Topper
1708650056
Jeremy was very friendly and knowledgeable.
Very knowledgeable and friendly. Highly recommended.
Heidi B
Heidi B
1708623494
Ted came to our house and was super friendly, energetic, and knowledgeable about our issue. He was able to fix the issue and I highly recommend him for your plumbing needs!
Mike Niznik
Mike Niznik
1708616004
Great service from Jesse. He was thorough and took time to explain all his findings and answer our questions. He did several tests to evaluate our water and provided our options.
Knowledgeable, friendly, prompt. Answered all our questions. Very satisfied with personnel and product.
Heather Schulze
Heather Schulze
1708550822
Very considerate in my home. Helped up and above.
Casey was very professional and knowledgeable. Would definitely recommend him to anyone that needs an electrician!
Nell Polzine
Nell Polzine
1708469317
He was great - very helpful
Very helpful and courteous. Great service.
Tyler came out and serviced our water treatment system. He did a fantastic job, found the issue, and replaced it timely while being extremely kind and professional throughout the visit. Would absolutely recommend him for any future maintenance or service calls.
Nancy McMillan
Nancy McMillan
1708385041
Dan was very professional, knowledgeable and explained everything to us. We feel very comfortable having him in our home. We trust him. Definitely a 5 Star kind of job!
Ted Glime was helpful and friendly! Love our softer water and that it doesn’t damage our appliances!
David
David
1708359810
Corbin was very courteous and informative
Paul Foster
Paul Foster
1708359575
Zach did a great job 👍
Sue Cedarleaf
Sue Cedarleaf
1708119104
Great guys and help. Problem fixed.
Deborah Hoel
Deborah Hoel
1708116892
We are happy with the service we received. The technicians are polite and knowledgeable.
Outstanding business and employees!!!
Lois Person
Lois Person
1708110220
Lee M and James from the Bemidji area conducted a through check of our Kinetico softener system. Their detailed review of the current equipment was appreciated, along with ranked suggestions and cost estimates for maintaining our 22 year old softener. Their summary was presented in a comprehensive and comfortable manner, we are pleased with their visit and the continued good service from Kinetico. Thank you!
Holly Ringhofer
Holly Ringhofer
1708108978
Michael and Lucas are great! The 5 star rating is for them! So let's get that out of the way. Just not happy with the boiler. Only 2.5 yrs old, and our only source of heat. Been without heat and hot water most of last 3 days. Service had to return 3 times. Why so many issues? We are convinced we got a lemon.... as reviews we have read say this brand combo boiler is reliable and efficient.
Joyce CW
Joyce CW
1708052758
Very happy with our technician Derek. Did an awesome job,water is great, and the best part he cleaned up before he left😊
Paul Schwab
Paul Schwab
1708038013
Very nice and thorough service
Paul Kuijer
Paul Kuijer
1708031251
Extremely professional company! I'm very satisfied with the quality of service and professionalism produced by Aquarius!I highly recommend them on any project big or small! Hats off to Aquarius!!
Peggy Ellingson
Peggy Ellingson
1708018141
We don’t have great water and Kinetico makes it so much better! We were having a new recent issue and asked Aquarius Home Services/ Kinetico to check it out. Our technician, Art arrived on time. He was friendly, kind to our doggy, Peaches and most of all knew exactly what was going on and fixed the problem without any issues!
debbie Radzak
debbie Radzak
1707952336
Very happy with service that was given.
Amanda Beck
Amanda Beck
1707945221
Korbin was extremely helpful and cordial. He explained everything he was doing and why.
Brittany Easton
Brittany Easton
1707938158
Great experience today! I especially appreciated all the updates on when arrival time would be…it was thoughtful and helpful customer service, in my opinion!
Sandra Marr
Sandra Marr
1707930747
Corbin did a great job for us. He was timely, friendly and very knowledgeable.
Robert Abbott
Robert Abbott
1707930286
Eric was off the charts good! Very informative and great customer service skills! One of the best I’ve had and they are all good!!!
andr b
andr b
1707926802
Had Brent come for service this morning. Friendly and professional.
Mike Larkin
Mike Larkin
1707753178
Experience with Aquarius technician was good.
LaVonne Beckman
LaVonne Beckman
1707601258
I have been with Aquarius for many years and have had wonderful service with each visit. My last visit with Michael for my furnace was excellent. He kept me informed through the whole process and was very professional. Very personable young man! Thank you!
Todd Champ
Todd Champ
1707575488
Aquarius really does a fine job of customer service. We have a contract with them. They give us a call when it is time for service and show up as expected. Their work is very thorough, and the technicians are very friendly. Very happy with their team.
Sandra Boice
Sandra Boice
1707509483
My softener system works well. Received help changing filter the first time which I really appreciated.
Mary Mattern
Mary Mattern
1707503571
This company is top notch as well as the employees! Service technician was so helpful and explained everything so well. I appreciate the customer service from the call to set up appointments to the technician coming to my home. The water is amazing. After seeing the filter I am so glad I have this product!
Danial Parroni
Danial Parroni
1707500459
Fast and efficient. Addressed my concerns. Knew what they were talking about.
Karen Filppula
Karen Filppula
1707432541
Aquarius provided in home service for a bad sump pump. Immediate service and got it all done in one day. Left it neater than it was before they came. John was very personable. Thank you!
Michael Ludwig
Michael Ludwig
1707431399
Job well done Aquarius
Michael Ludwig
Michael Ludwig
1707431336
I again am pleased with the work Aquarius employees did today. They are always professional and friendly to talk to. From my furnace inspection to air conditioner to my new water heater I have been pleased with the outcome. Good job guys and cootos to the receptionist who helped fulfill my needs.
Dawn Nelson
Dawn Nelson
1707429897
Very professional and courteous
Josh Nepean
Josh Nepean
1707427222
Very neat and quick installation and very respectful,, was going through salt quickly and we contacted aquarius and they addressed the issue immediately
Joe Trenter
Joe Trenter
1707419168
Brent was very fast and efficient, he was really great at explaining everything I needed to know for future maintenance, great guy to work with, I called them at 7 in the morning they were out at 1 to look at the situation and had it installed by 12 the next day, I couldn’t be more satisfied!
Starla Droogsma
Starla Droogsma
1707408180
Michael did a great job replacing the parts that needed replacing and cleaning what could be cleaned. He was very polite and very professional. He explained everything that was done and made sure we had all our questions answered before he left.
Jan Behnke
Jan Behnke
1707332404
As always, Aquarius service people do a thoughtful and thorough job. We have their water conditioning systems in our home and cottage and the water is sooo good. Hanson’s Plumbing has done other work for us and we have been very pleased with it. In particular, Travis has done excellent work.
JoAnn Fultz
JoAnn Fultz
1707268530
From the initial contact to the completed installation, everyone was very friendly and courteous. The water specialist, Jamie, was very knowledgeable and professional. The installers, Travis and Nate, were very thorough, and took care of every detail. They even cleaned up everything after installation. Best of all, we love our water now!
Catherine Sebek
Catherine Sebek
1707266013
Prompt, professional technician. Recommended next step to eliminate odors and set up appointment with that supplier.Thanks!
Ross Jackson
Ross Jackson
1707259685
Corbin was very professional, knowledgeable and efficient. I am very happy with the service and the Kinetico system.
Karen Feldt
Karen Feldt
1707250028
Professional, clean, fast install. Derek showed up when he said he would.He explained the new system. Cleaned up when he was done.
M H
M H
1707246305
I had a knowledgeable and nice serviceman.Furnace works like it should.
Metta Kincade
Metta Kincade
1707180257
Well ... lol. Jaco did the well flush and installed new take and pipes. These guts were very professional and did an outstanding job.Eric was the tech from Aquarius and he did an amazing job also!!! He was Very Professional, thorough and installed a new water Softener, R/O system and HoT water heater...all in record time!!.Everyone cleaned up after themselves and were a joy to work with!! I would Highly recommend these guys!!Thank you!!❤
Garett Lawman
Garett Lawman
1707150657
Jeff did a great job. Did what he said and was very Professional.
William Lannoye
William Lannoye
1706811568
Quick, and clean install. Courteous and helpful. Looking forward to better water throughout our home.
Kande McClellan
Kande McClellan
1706802141
Graham was very efficient on checking our boiler and ductless air systems! Answered all our questions we had in regards to everything. Thank you for the great service!
Carmala Aderman
Carmala Aderman
1706750784
I use Aquarius for heating and water quality. My technicians have been knowledgeable, timely, and polite. I'm moving into a new home and learning new systems. I've appreciated their willingness to explain how my systems work. I have the opportunity to upgrade some features if I want to, but there are no high-pressure sales. I appreciate their professionalism and the way the home office lets me know who is coming (pictures and bio!) and what time they will be there. A great company!
kyler wendt
kyler wendt
1706740365
They got me in quicker than they originally thought. The two guys that came were great. Very happy
Don Myers
Don Myers
1706731273
Acquarius did an awesome job for me. They were very kind and informative from the sales Paterson all the way to the installer that did an excellent job with the install and information about his products. I would strongly recommend these guys to anyone!
Had 2 electrical outlets installed with Aquarius by Casey. He was knowledgeable, professional and thorough. Service was excellent and I highly recommend Casey.
Jamie Duchateau
Jamie Duchateau
1706656290
Does a Great Job, The tech, Cory Hansen Repaired the plumbing we needed to get fixed and took the time to check over everything else And found a few problems and fix those also.A++++
The gentlemen who came for installation were very well prepared. They left our home cleaner than it was before, and they were very professional. Knowing I had skilled tradesmen in my home gave me confidence in the job my wife and I hired them to do.
Dana Watters
Dana Watters
1706641715
Brent was great to work with, good communication, knowledgable, and got the work completed in a timely manner! Thank you!
Charles Dressen
Charles Dressen
1706557660
Very professional and friendly to work with!
Art did a great job. The customer service was great as usual.
Craig Swanberg
Craig Swanberg
1706542810
Fast, efficient, and knowledgeable service delivered on time. We love our Kinetico system and Aquarius has met our every installation and service need for over 20 years.
Lucas Johnson
Lucas Johnson
1706474513
Great communication
Erik Johnson
Erik Johnson
1706297436
5 stars all around service customer care and all things done!!! Highly recommend these guys and even ask for their worker Casey! Punctual on time and quick to answer questions immediately when called or texted. Definitely will be using these guys for all services around the house.
jamison serna
jamison serna
1706290711
Great customer service, very responsive and I was constantly kept in the loop about things. Both techs I worked with were super nice. Great experience, will recommend to everyone.
blynnk7
blynnk7
1706216997
Guys showed up when they said they would be here, did a very professional job, where quick at it and cleaned up nicely.
Ronald Helgeson
Ronald Helgeson
1706211345
Professional, explained what he was looking at and why for my system.
Amy Jilk
Amy Jilk
1706206481
Garrett did an amazing job. Very professional, friendly and knows what he is doing! The Aquarius Team is great too, always courteous on the phone and easy to schedule with.
Bob Judnic
Bob Judnic
1706119460
I like the service I get from Aquarius and I trust the company. Jeff serviced my Kinetico softener. He was good to work with and understood the issue I explained to him about the softener. I agreed to his repair plan and he completed all the work in about an hour. I appreciate that they also are careful about not getting the house dirty!
Jason was extremely diligent and helpful in resetting our water softener and he made sure we understood how to run the system on our own.
Tikki Kiki
Tikki Kiki
1706048975
Super quality, adept professionals, clean work. Explained with competency, they think outside the box, especially working on a Victorian era home.Very pleased!
vanessa mensen
vanessa mensen
1705961432
Art was very polite, professional, and courteous. Shared everything being done during his visit.
Roger Kollasch
Roger Kollasch
1705953041
The guys did a great job. Courteous and very informative. Definitely would recommend your services.
Teresa McGrath
Teresa McGrath
1705755737
Casey did an excellent job. He communicated well, was careful and clean and thoughtful about the installation.
Sandra Oehrlein
Sandra Oehrlein
1705681541
Casey was knowledgeable, on- time, courteous. He showed me exactly what work he did, answered my questions. I feel that my home is safe for electricity issues, thanks to Casey.
Graham Hall
Graham Hall
1705671050
Great attention to detail. Very informative on the issues we had
Mary Mahoney
Mary Mahoney
1705593412
Aquarius has unparalleled customer service. They answer the phone, they do what they say they’re going to do AND they should up when they said they will.
cathleen burke
cathleen burke
1705525119
Super customer service. Got a system up and running after it had been neglected for several years.
Loren Baldwin
Loren Baldwin
1705515027
Just had a new water heater installed by John & Ted. Perfectly installed and explained. Once more, John went the extra mile to not only complete the job but a few little extra items that needed to be addressed. Thanks again for the great work! Highly recommend!
Kelly Saarela
Kelly Saarela
1705355135
It was wonderful to work with these people.it just couldn't be any better. The thought of getting a new water system was very overwhelming for me. But everyone was so helpful. Answering all my questions over and over. No one made me feel stupid. Top notch staff!!!
Super service, thank u!
Michele Osborne
Michele Osborne
1705252525
Such great service! Friendly knowledgeable people. So happy we finally made the upgrade - our water tastes awesome now.
Gary Cowles
Gary Cowles
1705160964
Maintenance performed efficiently and professionally. Eric knows exactly what he is doing. We are well pleased with our Kinetico system and with Aquarius.
Ann
Ann
1705095956
They did a great job installing our system!
Harold Houk
Harold Houk
1705090192
Great service Jeff & Dave were very professional.
Mike Sund
Mike Sund
1705087519
Grat people. Great service. Always a five star experience.
Kris Dronen
Kris Dronen
1705083853
Art was great! He explained everything he was doing and able to tell us what the issue was.
Melody Meyer
Melody Meyer
1705075242
Brent did a wonderful job! Done quickly and efficiently.
Was very impressed with both Mark and Cory. With Mark I didn’t feel pressured into buying anything I didn’t want or couldn’t afford. Cory was great at communicating with me throughout the day of install. He even sent me a couple videos as I was unable to be home and walk through the system with him. Would definitely recommend these guys to anyone!!
Brentaikido
Brentaikido
1704999656
I had Eric today, he was great didn't rush and took the time to explain everything for me.. thanks
Mark Gamache
Mark Gamache
1704998122
Again Chase was great, took care of business. Problems solved. Enjoyed his visit. Thanks
Donna Campeau
Donna Campeau
1704995633
A+ service always received
Trudi McNeal
Trudi McNeal
1704925741
Joe did a great job installing and explaining everything on how the system works. The only complaint I have is with the scheduler. Person assigned to do the install called in sick and no email or phone call telling me my appointment was getting pushed to a later time.
Jane Krump
Jane Krump
1704913093
Very courteous. Explained equipment well and gave good instructions for how to maintain.
Paul Lannoye
Paul Lannoye
1704834178
John was so helpful and friendly. Very outgoing, polite and knowledgeable about our odor problem. He listened to me about my concerns. Loved his stories!
Benjamin Wolff
Benjamin Wolff
1704817150
Chris was excellent to work with and very knowledgeable. Would recommend!
Teri Thrasher
Teri Thrasher
1704816792
Excellent experience today with my furnace problem. Appointment scheduling was easy and I had next day service. Communication on tech arrival was clear and tech was on time. Assessment and description of problem and action was detailed and followed up with photos. It was absolutely top notch service and a company I will use again and highly recommend.
Gary F
Gary F
1704736519
Art is great. He knows what he's doing, explains things well and then fixes it. Highly recommend him.
Gary F
Gary F
1704736243
Art is the best. He explains things well and solves the problemsGreat guy!
Joe Rose
Joe Rose
1704666030
Terry was very good at his job. He was nice and respectful of our home. And explained everything before performing the work needed. Thank you Terry. Joe Rose from Depere
John Lubbers
John Lubbers
1704487480
Outstanding service! We had Terry and Ted come for a new water heater quote. Very informative. They answered all questions. At the end they followed with "Is there anything else we can do for you today since we are here already?" I remembered a couple issues with our kitchen sink cold water line that were nagging me for a long time. We were their last call for the day so they handled those 2 issues in maybe 20 minutes. So friendly and informative. Thank you Terry, Ted and Aquarius.
Sheldon Marty
Sheldon Marty
1704487071
Chris and Derek knocked it out of the park on the new kinetico system!!! Clean professional work 👌 elevated this old farm house to a whole new level!!! Was thinking about bulldozing it down, and after today it makes me want to keep the old girl around.
Pete Segar
Pete Segar
1704407977
Scheduling was easy, followup was good, service was on time and excellent quality. I think a bit more expensive than local alternatives, but I felt it was worth it.
Elaine Kennedy
Elaine Kennedy
1704360556
Art Jones was our service provider today. As always, he quickly and efficiently evaluated our Kinetico system, made the necessary adjustments while sharing information that was helpful for us to know. He is always pleasant and no question from us is a dumb question. He is very patient with us.Thank you, Art.
Tammy Taylor
Tammy Taylor
1704327067
Brent was very knowledgeable, professional and patient with us as he answered all the questions we had. Way to go Brent… This is our second Kinetico system and we would strongly recommend it.
Nancy
Nancy
1704239576
Excellent and thorough service and explanation of system and service that was completed.
Wesley Bryan
Wesley Bryan
1704220972
Casey was polite.. knowledgeable..and efficient..We are very pleased with the work and will not hesitate to use the service again
JoAnn Olson
JoAnn Olson
1704209595
Great service very professional
Jerry S
Jerry S
1703952537
Aquarius did a great job installing my new LP furnace! Their communications throughout the process was top notch which is very important to me. I would highly recommend Aquarius to anyone needing any of their services. I’ll be looking to have them install a central air unit down the road. Keep up the awesome work Aquarius! Great job! Thank you!
Cody was at my home twice in 10 days. He methodically diagnosed the problem issue and explained everything to me. My system is 10 years old and I’ve never had an issue until now. He spent quality time getting the problem fixed. Cody is knowledgeable and honest and kept me informed as to everything he was doing. I will request him if I need service to my water system in the future. Thank you Cody!!!!!
Kevin Tidemand
Kevin Tidemand
1703941391
Casey did a great job. Very knowledgeable and professional.
Sonya Hegle
Sonya Hegle
1703871148
Zach was prompt and courteous. Like that they send a profile of the tech so you know who to expect.
Tricia O
Tricia O
1703799568
Always 👍 Great service great personality the only person I want to do my maintenance!
Steph Olson
Steph Olson
1703789810
Art was very fast and professional.
Mike Metcalf
Mike Metcalf
1703777132
Eric was excellent. Very knowledgeable and professional.
Robert Karras
Robert Karras
1703724909
Installers were friendly. Very helpful and explained everything in detail
Becky Sockness
Becky Sockness
1703684443
Very polite and professional
Sandy Knutson
Sandy Knutson
1703678454
Very satisfied! Problem detected and solved all in one day!
Laura
Laura
1703631071
Art was so pleasant and professional !
Tommy Merickel
Tommy Merickel
1703628328
Art was helpful and knowledgeable.
Lindsey Bruhn
Lindsey Bruhn
1703267849
The communication was amazing. I appreciated them working with the vendor to have the warranty pay vs. having to pay out of pocket. Highly recommend!
Ron Wasmund
Ron Wasmund
1703188020
On time, professional, and diligent.
Russell Thoreen
Russell Thoreen
1703175983
We called Aquarius to help check out some electrical issues. Our Service Provider, Casey, was knowledgeable, informative, clean and friendly! Couldn't have asked for better service!
Kari Walsh
Kari Walsh
1702600489
Very easy to work with from scheduling the appointment to completing the service call. Kept us up to date on arrival status. Problem was diagnosed and completed timely. Technician was very friendly and polite.
Cole was great. Answered all my questions
Kay Nickasch
Kay Nickasch
1702575099
John was great! Got the job done quickly and I am very happy with how it looks. Everything was very clean when he finished. I will definitely recommend Aquarius to everyone. Thanks!
Crystal Burns
Crystal Burns
1702483373
We had a fantastic experience! Our Electrician, Casey, was great to work with. He identified the problem and fixed it quickly. Plus, we were able to get an appointment within days! Super impressed.
Alyson Chapman
Alyson Chapman
1702216941
Great experience from the front office to Joe, the service technician who was very knowledgeable and thorough. Thanks for fixing my dripping ro pipe and re-educating me on the system!
Excellent service
Dawn Guardipee
Dawn Guardipee
1701979350
Good, quick and efficient . Much appreciated.
Excellent service, Graham knows what he is doing. Professional, easy to talk to, with good advice.I will call them again.
Graham was very personable and efficient. I was very pleased.
Wendy Wyckoff
Wendy Wyckoff
1701631849
Cory was our technician and he replaced filters and did maintenance on our water filter system. He was very helpful, friendly, and knowledgeable!
Gordon Erickson
Gordon Erickson
1701612433
Very nice and thorough technician
Fran Manka
Fran Manka
1701454720
Joe did a fantastic job as usual. He always takes the time needed to answer any questions.
Tracey Hayes
Tracey Hayes
1701304904
He was very knowledgeable and kind and respectful we had them fix our furnace excellent work the technician was very nice and very knowledgeable
Zach was very professional and did a fantastic job! Called and they were here a couple hours later and we have heat again! Thank you Zach!
Jason Anderson
Jason Anderson
1701112400
Service technicians (installers) were friendly, efficient and knowledgeable, answering all of our questions, etc.
Steve Bunnell
Steve Bunnell
1700515548
Clean, professional & thought the project thru dillagently
Anna McClung
Anna McClung
1700511353
Although it took a couple of weeks to get an appoint scheduled due to people being out of the office, once it was scheduled the service was great. The technician phoned ahead to give a specific arrival time, was punctual, was very thorough in his assessment of the problem, taking time to discuss the issue completely. He invited me to participate in the decision of what direction to go. Once that was done, he had all of the tools and equipment needed to make the system changes, and appeared very knowledgeable about what he was doing. I am extremely pleased with the quality of service.
Tim Walters
Tim Walters
1699994037
Service person was very knowledgeable and was able to diagnose, disassemble, and find the problem.
tom terrific
tom terrific
1699974435
Technician was personable and did good work.
Sue Haydar
Sue Haydar
1699918718
John W. always goes above and beyond, is personable, clean in his work, respects the home like it’s his own and leaves me with peace of mind for all issues that need attention in my home. Thank you John and the Aquarius team!
Sheila Koepsel
Sheila Koepsel
1699887526
We were able to get an appointment quickly and the service provided by the repair technician was thorough and professional. Thank you!
Jeff Stevenson
Jeff Stevenson
1699824568
Marcus on time technician phone that my pressure tank was not working correctly so got that taken care of system is up and working great
Levi Snider
Levi Snider
1698873419
Super fast service, came out shortly after I called. Flat rate price immediately saved me over $100. Tech found the problem quickly and explained everything well.
Steve Miller
Steve Miller
1698840317
Terry was the best.
Travis did an excellent job replacing old piping causing a water issue under my kitchen sink. He provided a thorough explanation of the job itself and went above and beyond in keeping the area clean while working (which can be quite a task in a carpeted kitchen). No mess left behind! He was also very professional and personable which can be hard to come by nowadays. Highly recommend!
Todd Eklund
Todd Eklund
1698437374
Definitely! Earn the right to be recommended!!! Thank u for exceeding our expectations!!
Ramiro Arroyo
Ramiro Arroyo
1698418742
Buen servicio y muy amable el empleado
Kelsey Yahr
Kelsey Yahr
1698356964
Very knowledgeable and very helpful! Explained everything in a way i could understand, and they were also very quick, same day service, i would highly recommend.
Megan Smith
Megan Smith
1698333588
Routine water softener maintenance and RO filter changes
Stephen Olson
Stephen Olson
1697299945
Quick and efficient installation of new condenser trap
Jason Terry
Jason Terry
1697248771
Tech was great. Answered all questions. Very thorough and knowledgeable . Made sure we had no questions before leaving.
I've used this company before and have always been happy with the service! Friendly technicians each time as well.
Michele Cecka
Michele Cecka
1696879507
John is wonderful. Very informative and professional.He explained my immediate and future needs.
Wayne Berger
Wayne Berger
1696362929
On time and excellent job
Very pleased with the system and the customer service is excellent
Michael Kothe
Michael Kothe
1696012635
Xavier was knowledgeable and courteous and super helpful with the Kinetico system. I will be using Aquarius again for any plumbing needs
Bob Thibodeaux
Bob Thibodeaux
1695332586
Sam was great. Very professional and thorough. Explained everything and provided excellent support. Fantastic service delivery.
We had a softener/filter put in by Kinetico and they did an amazing job. The basement is finished, so it was tricky getting access to the water main, but Brendon persisted and got the job done perfectly!This was after having Culligan out to install. Culligan couldn’t do it, Kinetico DID! I wish we would have had Kinetico out to begin with. Lesson learned.
Patti Hudson
Patti Hudson
1695053296
Excellent service by Andy! Explained my water faucet. Explained how I could move my laundry room sink. He also went through how I can get an outdoor spigot!
Dawn Lunde
Dawn Lunde
1694370413
We bought a different property and installed our second Kinetico system. It’s amazing the difference it makes in showering and cleaning, the RO system is awesome! We will always install the system in any home that we own.
Rick Crawford
Rick Crawford
1694205924
Brendon was "Awesome"Very professional, extremely efficient, kind, and courteous. He explained things to us so we understood, and took his time to make sure we were satisfied customers with our water system. Brendon definitely went above and beyond. You can tell he really cares about what he does, which in turn will promote Aquarius by far.Thank you!😊
Brooke Peterson
Brooke Peterson
1694190281
Nice people. Responsive service.
Devon went above and beyond!
Ther technicians were awesome, solved the problem iimmediatelyand gave good advice
Jera Amoe
Jera Amoe
1693337405
Jason Nelson-technician came to our residence to fix our water softener. Jason was punctual, professional, kind, polite and very good with explaining what the problem was and went through every step of what he did to fix the problem and gave us detailed information on how to eliminate the problem in the future. Jason did a wonderful job!!
Pat Reisinger
Pat Reisinger
1692726457
Awesome service.
Becky Revering
Becky Revering
1692643705
Sam, the technician, was top notch. Explained everything and no high pressure.
A Bogs
A Bogs
1691700054
I can not say enough about how great the technicians were that came to install my new furnace and ac. They were both very knowledgeable and answered any and all questions I had. Highly recommend!
Kimberly Sayer
Kimberly Sayer
1691525364
The staff were professional and kind. They worked efficiently and explained the new equipment plus took their time to answer my questions.
Brent Henkes
Brent Henkes
1691093566
Good technicians. Good service.
Wayne was very knowledgeable, friendly, honest and on time. He took the time to explain my options and was able to get me the best deal. Highly recommend!!!
Tricia O
Tricia O
1690389689
Art Jones and Corbin Thoreson from Alexandria were top notch in customer service and quality of work!
Mary Sytsma
Mary Sytsma
1690384212
Corbin was kind and respectful Very nice trainee
angel brooks
angel brooks
1689698724
Nice and did great at his job
Dave Anderson
Dave Anderson
1689610900
Good experience, very informative.
Kathleen Walton
Kathleen Walton
1689102255
Brendon had an appointment to replace the RO faucets that were backordered when I first received my equipment. He showed up as scheduled and completed instalation timely and off he went. Brendon is always professional and knowledgeable when he is here for routine mechanical check ups 😃
Go Otter
Go Otter
1688643129
Art was very knowledgeable and pleasant to work with.
Benno Nordquist
Benno Nordquist
1688413649
Eric was every kind of professional, friendly, and fast. Thanks so much for your great service, and the technology backing your service calls is second to none. Useful and informative notifications, pre-provided photo and bio, just perfect.
Dorde Sreckov
Dorde Sreckov
1688144938
Very helpful and knowledgeable. They are very courteous and thoughtful. Brandon is excellent.
Lila Shilts
Lila Shilts
1687456802
Jeff Powers did an amazing job. Professional and awesome
Ric Swanson
Ric Swanson
1687295088
Art was very friendly, professional and thorough!
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Laura Schara

Kinetico is an essential part of my home because I care about my health.  Kinetico K5 drinking system removes 99% of contaminants, including chlorine, out of my drinking water.  Not only can I taste the difference, but I feel good knowing that I am only consuming clean pure water.  When you have kinetico, less plastic water bottles are used, which is beneficial to our environment.  

Laura Schara

MN Bound

Minnesota Bound logo with a black lab