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Reviews from our satisfied customers
Very nice informative did excellent job of clean up. Told me everything he did. Very polite.
Josiah and Ryan were professional, friendly, and did a great job all around. They replaced our water heater the same day in the agreed upon timeframe, they did excellent work replacing some of the old plumbing, and cleaned up everything so you wouldn’t even know they were here. Extremely satisfied and would highly recommend them to anyone!
Jon did an awesome job inspecting our Kinetico system and replacing some filters, testing our water along with taking one filter out I didn't need.
Excellent service! Jon is very polite and knowledgeable. Explained service plans and got us all set for future Kinetico service!
Always prompt, polite, attentive, and respectful. I highly recommend them!
Service technicians (installers) were friendly, efficient and knowledgeable, answering all of our questions, etc.
Jon did a great job explaining and serving our equipment
Terri Wehling Kuhl
Good guys, great service!! Helpful and not high risk ressire—but thorough.
Excellent service. Friendly & efficient technician!
Service man Jon, was very informative and polite. He repaired our system quickly and gave us some pointers to keep it running in tip top shape.
Alex was amazing, very friendly, very informative. Pleasant to work with.
My previous house that I purchased in 1998 I had a Kinetico installed in 1999. When I sold the same house 25 years later it was still working. We had a water heater we installed in October 23, 2005 that we had to replace as part of the sale of our house as it was showing rust on the bottom, signs of leaking finally? Anyway all testimony of how well Kinetico works/performs and why less than 2 months after being in our new house we just had a new Kinetico water softener installed. Just like a little kid on Christmas 🎄Also want to say my installer “Michael Marshaw was amazing 🤩! Both professional and friendly. His work when finished ✅ was outstanding and clean up afterwards immaculate!!
Nick did a great job of servicing the system. He also explained everything clearly that was done. Answered all of my questions. Thanks!
I was having some issues with my water system so I called Aquarius to come out they sent Chris R. Out. Chris went above and beyond. He talked me through everything he was doing. Told me what to watch for after he left. Best experience I’ve had with a technician. Thank you Chris.
He was courteous and knowledgeable. We really appreciate his help with our system. The system has run reliably for many years and thankfully with this small cleaning/tuneup and it should be good for many more years.
Thank you for sending Cooper
Great service, reasonable price! Joe was thorough and explained everything. See you in 6 months!!
Super personable and educated service person!
Professional, courteous and knowledgeable.
Kinetico water systems are amazing. We have had a twin tank water softener and the K5 RO system for about 12 years. One of the best purchases we have ever made for our home. Aquarius did the original installation and has done some service work for us as well (adding an expansion tank to RO system for ice maker and water for fridge). Every employee from the office to the service technicians have always been professional, knowledgeable, and friendly.There is one downside to having Kinetico systems... You turn into a water snob. You notice poor quality water conditioning when not at home. Any filtered water that is not from a high quality RO system tastes like pool water.I appreciate the products and service from Aquarius. Thank you.
Lee did a fantastic job. He took the time to explain the issues with our water softener and was super friendly.
Our electrician Levi, was prompt, professional, listened carefully to our needs, and provided electrical upgrades for function and safety that also respected the aesthetics of our cabin. We’re grateful!
Tyler was very professional and friendly and explained everything in great detail.
My experience with Aquarius couldn’t have been smoother! From the owner Jeff answering all my questions and making the right suggestions for my needs to our installer Mike who couldn’t have been more professional and courteous. I would highly recommend Aquarius for any of your homes needs! Best customer experience I’ve ever had!!
It was time for our semi-annual maintenance on the water filtration system and softener. The inspection, sanitizing and filter change was completed without any issues. Ryan walked me through the details of every step and even pointed out a few things to keep an eye on over the next year. These guys are true professionals. Thanks again Ryan, it was a privilege having you at our home.
We had Devin Lindbergh to help to solve a problem with our water. I watched as he tried different things that would help make the water much cleaner and flow much faster. He took apart and cleaned all the parts of the water softener which were full of fine particles that were clogging the flow. He’s very informative about the problem and what he’s doing to repair it. He’s a very nice person to solve our problems.
Rory was extremely knowledgeable and helpful with all the questions and concerns I had! Great to work with and HIGHLY recommend!
Professional, thoughtful and went beyond!
Great service and friendly staff. Showed up on time and answered all of my questions. Highly recommend doing business with Aquarius.
Michael was on time..professional.. informative and thorough. He educated us on our new system and the things related to existing piping that we weren’t sure about since we had recently bought our home. Thanks for all you did for us Michael!
Aquarius provided quick service and very satisfactory work. Casey was friendly, knowledgeable and helpful! I highly recommend their services.
They did a great job installing my Kinetico system.
Alex was very friendly, polite and knowledgeable.
Clean, professional & thought the project thru dillagently
Although it took a couple of weeks to get an appoint scheduled due to people being out of the office, once it was scheduled the service was great. The technician phoned ahead to give a specific arrival time, was punctual, was very thorough in his assessment of the problem, taking time to discuss the issue completely. He invited me to participate in the decision of what direction to go. Once that was done, he had all of the tools and equipment needed to make the system changes, and appeared very knowledgeable about what he was doing. I am extremely pleased with the quality of service.
Mike and Ryan arrived at the scheduled time and had the system installed within about 4-5 hours. They kept me informed and updated throughout the installation and explained all of their procedures. Very easy to work with and very knowledgeable. After the installation was completed, they walked me through the use of the water systems and maintenance procedures. Everything looks great!
Service man was very thorough . He explained everything in detail. I would use this company again
Xeng Vue went above a beyond than previous technicians with changing filters and cleaning the system. He was very friendly and professional.
Anthony is the best tech. Knowledgeable and great people skill
Wayne made it a great experience.
My family and I (including our cats!) really appreciated Cooper and how quickly he worked to install our new water filter (RO) system. He cleaned up after his work completely. Further, he really took his time to answer our questions and show us the system after installation. Finally, he offered us a maintenance plan, but did not pressure us in the slightest. The quality of his work and his professional and friendly demeanor greatly assured us, and we look forward to many years of hassle-free, tasty, and healthy water.
Very professional and coordinated. Everything was done on time and every person I interacted with was friendly and knowledgeable! Highly highly recommend!
I have used Aquarius Home Services for electrical services and water services. All of there techs have been knowledgeable in there field and provided good service. Casey (electric) inspected our electric and fixed safety concerns in our home.
Andrew was amazing!
Aquarius came to our house and checked out our water softener. They were pleasant, informative and no pressure. I will call them again.
They were on time, very clean and friendly. I love how we get a picture of who is coming beforehand. Jon did not try to over sell us anything. I asked some questions and he told me what they had to offer to help my problem. Thank you for making this as painless as can be.
Efficient and friendly.
Casey was perfectly awesome!! Thoroughly explained everything to me, giving me options and had tight follow up with me during the process of fixing my cabin.
Excellent service and great attitude.
I was amazed by the amount of detail in the process with my garage heater installation. plus the home heating inspection was informative and impressive. I look forward to working with them in the future.
Chris did a great job of fine tuning my reverse osmosis system and replenishing my salt. He was courteous and informative.
Prompt and courteous!
Very friendly and knowledgeable technicianthat covered all of the bases!At this point we are quite happy that we went with the service plan on our KeneticoWater softener.
Service person was very knowledgeable and was able to diagnose, disassemble, and find the problem.
Always professional and thorough
Xavier was really helpful and kind. Aquarius has helped us on other occasions and has been professional and they do not pressure you into something that you don’t need or is not right for you. We would definitely recommend Xavier and Aquarius!
Technician was personable and did good work.
John W. always goes above and beyond, is personable, clean in his work, respects the home like it’s his own and leaves me with peace of mind for all issues that need attention in my home. Thank you John and the Aquarius team!
Patrick was very professional and knowledgeable. My furnas/AC inspection went well. He even chased away a chipmunk, cleared the nest, repaired chewed wiring and closed the chipmunk entrance to my condenser - at no additional charge. Highly recommend Aquarius
We were able to get an appointment quickly and the service provided by the repair technician was thorough and professional. Thank you!
Marcus on time technician phone that my pressure tank was not working correctly so got that taken care of system is up and working great
Timely, professional salesman…..all questions answered, no high pressure. Installation done quickly and professionally by friendly knowledgeable technician.
First time customer, had both HVAC and electrical work done. All 3 staff members were polite, knowledgeable and able to explain clearly what was being done. Costs were what was quoted. A very good experience all around!
End to end my experience with Aquarius was very positive. Thanks Lee Morris for your excellent service!
Quality softener and filter system. Good install and responds when help is needed.
The tech is very friendly and very knowledgeable
Jeff Powers has been our most frequent technician for many years and is always prompt, pleasant, and competent. If you are in the Spooner, Trego, or Hayward area, request him if you can.
Rick was great. Knew what needed to be done and did an excellent job. Was courteous and cleaned up his work area.
Exceptional performance and quality are the only way to describe the way this young man works
Cory did an amazing job helping get my furnace up and running on a Saturday night! He was extremely knowledgeable and personable, amazing service!
Quick diagnosis! He was very kind and said he'd return with the part early next week. I highly recommend!
Exceptional service provided by your tech Lee today, also we are pleased with the pricing provided to us on the additional water system equipment installed today.all around it was a great experience
great service and very knowledgeable! we purchased our new ultra high efficiency furnace 1-1/2 years ago and just wanted a winter checkup and all is perfect as expected.
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
They called me back promptly and scheduled my installation within a reasonable time. Answered my questions. And were efficient and tidy doing the installation.
Very polite and knowledgeable, went above and beyond! Would recommend to anyone that is debating on which company to go with - no matter what choose Aquarius!!
Super fast service, came out shortly after I called. Flat rate price immediately saved me over $100. Tech found the problem quickly and explained everything well.
Very nice, easy to talk to, does a good job
Awesome work . I am not an easy person to deal with, Levi was the best electrician and once again Aquirious came through !
Trevor was awesome as usual.
Terry was the best.
Wonderful service from Rory at Aquarius. We love our system and the people who service it.
Travis and Jon were aces as usual. A credit to the company.
Incredibly responsive customer service and while I appreciated the possibilities of other services they sold me what I knew I needed. Installer was friendly even though we were over the phone and accommodated my schedule.
Travis did an excellent job replacing old piping causing a water issue under my kitchen sink. He provided a thorough explanation of the job itself and went above and beyond in keeping the area clean while working (which can be quite a task in a carpeted kitchen). No mess left behind! He was also very professional and personable which can be hard to come by nowadays. Highly recommend!
The experience with Jamie and Devin at Aquarius was excellent.
Excellent customer service!
After several attempts, our service person today, Jason, was exceptional. He cleaned up the problems left behind by the initial installation. We were ready to stop any relationship with Aquarius and, after his visit, we are cautiously satisfied. Jason fixed everything, provided us with explanations and instructions, answering all of our questions and concerns. Before he left, he tested and reinspected each component to make sure it worked. None of the others we dealt with did those things. Jason, alone, earned those five stars. If we can continue to work with Jason, we're in. If there is no Jason, we are very skeptical of Aquarius.
Rick was a delight to work with and highly professional.
All the Aquarius reps, Jon, Levi, Patrick, Jay, Andy worked so efficiently and hard; were communicative and more than accommodating. They were at our place all day. Thank you all SOO very much guys!! I would definitely recommend...they were the only company that could offer service within a week's time to get started...again, the staff in office re coordination/communication (Holly and Jeremy) and the on-site staff day of install were phenomenal in more than two ways! Some minor communication hic-ups, but overall, WELL DONE!! Thank you all so very much! Great, caring, personable employees.
Rick was Great!! He took the time to explain everything!! His suggestions will hopefully help us moving forward. Thank You Rick!
Definitely! Earn the right to be recommended!!! Thank u for exceeding our expectations!!
Buen servicio y muy amable el empleado
Va very respectful of our age and disabilities
Very knowledgeable and very helpful! Explained everything in a way i could understand, and they were also very quick, same day service, i would highly recommend.
Routine water softener maintenance and RO filter changes
Water softener installed.GFI's updated and lights installed. (Casey did a fantastic job!)
Fixed the problem, very helpful.
The Amazing Alex
I absolutely love how they send a little bio about their workers before they come out. It’s a nice way to introduce them and it helped me feel more comfortable with who was coming into my house. Lucas was who helped me, and he was so professional, friendly, and helpful. He did a great job!
Water softener installation
Semiannual mtnce of water system
Did great job and got it done in good time
Great service, the only company that called back and showed up when our furnace was overheating
Casey was exceptionally attentive to completing the job on time in a quality manner. He conducted himself in a professional and friendly manner and we were satisfied in every regard.
To diagnose a water leak in a wall shared by two townhomes, Andy was sent out to find the source of the leak. After evaluating the area, he had to be rescheduled to return on another date prepared to fix the leak. He found the problem and it turned out to be worse than we expected. But he fixed the problem and everything is back in order. He’s very professional and friendly doing his master plumber work! He gives good advice on anything that we might need to follow up with.
Tech was on time and got the job done!
Ken M. Shaurette
The technician was very friendly and helpful. A pleasure to chat with and efficient at his job. However there wasn't anything really that he could do other than test the water. So essentially we paid for a 20 minute water test.
Lee Morris was our technician, and, as always, his service, knowledge and professionalism were excellent.
Xaviar was a great technician. He came out the same day we called.Great service
Our technicians name was Zach. He was very professional and knew exactly what was going on. I appreciate it his friend And knowledge.
Xavier was professional, efficient, friendly.
Quick and efficient installation of new condenser trap
Tech was great. Answered all questions. Very thorough and knowledgeable . Made sure we had no questions before leaving.
Joe was fantastic: knowledgeable, thorough and friendly. Even when old house issues threw him some curve balls he figured out solutions promptly and efficiently. He was very impressive!
Devin was so professional and informative during the installation process.
Bought a Kinetico water conditioner. Second home we have put Kinetico in. Aquarius has been great to deal with both times.
Technician was very helpful explaining his testing of our furnace. Would absolutely use and recommend him. 👌
Graham was excellent
Service technicians were very friendly and professional in all aspects of their work.
Very professional with good value. Will use again.
Service Aquarius water Treatment system
Wow! Fast getting here, efficient, reliable, and fixed the issues quickly and very knowledgeable.... TY Aquarius!
Chris did a great job of installing our new Kinetico K5. Very personable and efficient. He explained how the system worked and what to expect in detail. Thank you so much. Ron
I was not able to be at the service location but Jeff Powers was very good being in contact with me with very important information.Really appreciated. 👍👍
I've used this company before and have always been happy with the service! Friendly technicians each time as well.
Vary well done! Vary happy with the service and the installation 👍
John is wonderful. Very informative and professional.He explained my immediate and future needs.
Zach was great!
DEVIN WAS VERY SKILLED AND KNOWLEDGEABLE AND NEAT AND FRIENDLY GREAT JOB 👍
Jared was professional and attentive to our needs in helping us find the right replacement for our old RO system. Devin did a great job installing our new K5 system. He was kind, courteous and very informative in teaching me how the K5 system worked. As he was finishing the install he explained how to change the filters, which will be very helpful in the future. Thanks again.
On time and excellent job
Very pleased with the system and the customer service is excellent
I am very pleased with the service I received. Zach was very knowledgeable, and his skills in finding a solution was greatly appreciated. I would definitely call Aquarius again if the need arises.
Both Casey and Graham were very professional and thorough to solution my furnace and electrical concerns. Casey provided me detailed information and options. He spent time thinking through the options and discussing with me. This helped me make the right decision for me.
Xavier was knowledgeable and courteous and super helpful with the Kinetico system. I will be using Aquarius again for any plumbing needs
Patrick is wonderful. If we ever needed any more service we would love to have Patrick come back.
James was a true Professional, thx !
I highly recommend Aquarius. They do excellent work and are professional and courteous. Mark, Travis and Ted are great to work with.I’ve had water filtration systems and plumbing work done in two homes now. When I purchased my current home I didn’t have to think of who to call. Go with Aquarius.
Excellent. Great, prompt service
Sam was great. Very professional and thorough. Explained everything and provided excellent support. Fantastic service delivery.
Very informative! First time I have owned a home on my own. Learned a lot! Patrick put everything in terms that I would understand and taught me a lot! I feel safer now knowing everything is okie dokie with my furnace! See you next year!
Ty and his partner did an awesome job. Went quick, answered all our questions, personable. Kevan has also been responsive and very helpful.
Garrett Soufflet is very professional and friendly. He was prompt and took the time to discuss the work he was completing. He displayed patience and great customer service when we called him on his cell and thoroughly answered our questions.We appreciate his help when our hot water heater was leaking and uninstalling/reinstalling our water treatment system.
Water softener and filtration. Very thorough; knowledgeable and kept our home in order.Toilet repair
Plumber answered all our questions. Told us about costs of repairs versus replacing. Then told us about the best options for our use and costs. Answered questions about warranty life span.
We had a softener/filter put in by Kinetico and they did an amazing job. The basement is finished, so it was tricky getting access to the water main, but Brendon persisted and got the job done perfectly!This was after having Culligan out to install. Culligan couldn’t do it, Kinetico DID! I wish we would have had Kinetico out to begin with. Lesson learned.
Very friendly andpro like. Price a little steep but what isn't,.thank u.
2 gentlemen showed up today to switch my water line for my kinetico drinking water from old fridge to new fridge. They were quick and efficient with their work and very knowledgeable about not just service they performed but honestly many subjects. Both my husband and I were there for most of the appt and we both were still talking about the visit and how enjoyable and enlightening this experience had been for us. We mentioned the many reasons kinetico has been such a lifechanging and positive addition to our home owner experience and how much time, effort, appliances, and money it has already saved us but also still continues to today and for our future. I especially appreciate the prompt response time for any repair or maintenance appt set ups and the text alert messaging convenience they offer as well. I am grateful to Aquarius/kinetic company and the excellence they provide us service.
Had a great experience doing business with this company! It started with Mark coming out and he tested the water in our home. After discussing with us what we wanted most out of our water, he presented us a few options that would best suit our needs. Discussed the options with us and was not pushy. We ended up moving forward with one of his options. Travis and Ted then came out to do the install and did great, clean work! Everybody that came out was professional and respectable with our home. Would highly recommend this company! Great work gentleman!
Terrance is good to work with. He listens to what you need and responds in a clear professional manner. Terrance is very knowledgeable and does a great job maintaining your water treatment equipment.
Excellent service by Andy! Explained my water faucet. Explained how I could move my laundry room sink. He also went through how I can get an outdoor spigot!
Joe And Chase were very thorough, explained everything, very knowledgeable Super nice guys ! Have always been happy with Kinetico
Very satisfied! Would recommend to anyone who wants to improve their home and drinking water!
Prompt, thorough service at the quoted price. Zach did a great job.
Our service person was very informative and professional
Fast quick easy. Installed our tub faucets.
Travis is very professional and knowledgeable! Would highly recommend Aquarius!
Very professional technician and they honored all my requests and provided good service and advice for very reasonable fee. Thank you.
Wonder experience with technicians
Fully explained the install before proceeding to install. Job came out as explained, Trevor was very friendly and professional. Greatly appreciated the service
Travis came to install our Kinetico Razor System and K5 Drinking Water system. He was here on time, we went through the installation process and he did a great job on the installation. Everything was very neat and clean when he was done. Very easy to talk to and answered all of my questions.
Jason was friendly and professional. He answered my questions, fixed the leak quickly and even wiped up the floor. My dog loved him, and I’d highly recommend him as a technician.
We bought a different property and installed our second Kinetico system. It’s amazing the difference it makes in showering and cleaning, the RO system is awesome! We will always install the system in any home that we own.
Very very pleased with the serviceWe had Wayne come out very nice and professional.
Trevor was very knowledgeable and professional.
Garrett was very professional.He took the time to explain everything that he did and answered all my questions on what was wrong with the water heater.
Above and beyond service and very friendly service technicians
Wayne came in and within just a few minutes had the issue diagnosed and fixed. Showed me what happened and told me why it happened and how to prevent and fix future issues. Wayne was awesome!
Brendon was "Awesome"Very professional, extremely efficient, kind, and courteous. He explained things to us so we understood, and took his time to make sure we were satisfied customers with our water system. Brendon definitely went above and beyond. You can tell he really cares about what he does, which in turn will promote Aquarius by far.Thank you!😊
Cannot say enough good stuff about my experiences with this company!! Great customer service. Excellent work.
Wayne was great to work with. Professional and friendly! Response time was great.
Great Service !
Techs were on time and professional. Used shoe covers upon entry and explained what they were going to do. On time, responsive to questions and a quality job with cleanup when done. Perfect.
Very prompt and responsive, fairly priced and very knowledgeable. Recommend them highly and if there is an issue they said they warranty it!Nice folks. Use them if you need their services.
Nice people. Responsive service.
Fantastic service start to finish!
The service techs were very courteous and knowledgeable and took care of business in timely manner.
All was excellent. Joan Goehl,
Devon went above and beyond!
lakeshorelivingmn Alexandria MN
Jim was here and took care of the problem and checked out the entire system. Thank you very much
I looked up the business online. Our water softening system is pretty unique and Aquarius treated us as an old friend. It was easy and professional.
We needed some electrical work done and the service person came quickly, was affordable, and very easy to work with.
Trevor Budrick (Compwiser1)
By far the best service I have witnessed from a company in a while. They have my business as it’s needed! Thank you!
They came out in a timely manner and will come back to fix in a timely manner. Very friendly service.
Kept us informed of his arrival and completed all tasks to our expectations.
Very knowledgeable and explained the water softener thoroughly
Marjorie Mathison Hance
Ther technicians were awesome, solved the problem iimmediatelyand gave good advice
Jason Nelson-technician came to our residence to fix our water softener. Jason was punctual, professional, kind, polite and very good with explaining what the problem was and went through every step of what he did to fix the problem and gave us detailed information on how to eliminate the problem in the future. Jason did a wonderful job!!
Sales, install, service, and even the customer appreciation have all been top notch! We love our system and don't worry about our water at all anymore! Jen (sales) and Tyler (install/service) have been great to work with. True service with a smile. 😁
lee was a very helpful technician heshared a lot of insight on our water and a lot of other things Great experience with him five stars
Lee was wonderful! Gave us great advice on how to make our system better.
They were very informative on when they would arrive at my house. When they got here, they were very courteous and professional. While they were working on the issue, he was very informative helpful. Explained everything in detail. I was very impressed. Happy with the job done and would definitely recommend.
Very nice install, clean and fast the installers where friendly and helpful with all of our questions
Awesome service! Corey performed semi-annual preventive maintenance on our Kinetico water treatment system. He was very friendly and efficient. I highly recommend Aquarius Home Services for all your plumbing and water treatment needs.
The plumber who arrived at my home was very professional and did an excellent job.. He didn't just fix the toilet leave. He stayed and operated it a few times to make sure that it continued to work well.
Casey was very knowledgeable, capable and very personable and professional.
Good service, reasonable prices
Sam, the technician, was top notch. Explained everything and no high pressure.
Jason was very thorough and polite. They made sure everything was working correctly before they left and they were nice enough to give us some calcite.
Very friendly and helpful. Explained all my options and pricing. Friendly and professional. Would recommend to anyone.
Cory is fabulous to work with. He really knows his stuff and is passionate about ensuring the people he works with love their products. We are thrilled with his service and even more thrilled with the products he installed in our home. Two years later and still one of the best decisions we've made.
Corey did our biannual water softener/reverse osmosis system maintenance. Corey went above and beyond checking everything on our system and the water. We have had our system for a year now and we’re so happy we chose Aquarius Home Services as they’re professional and dedicated to their customers.
Deanna K Vanden Heuvel
I had a water heater leak, Terri rearranged schedules so that John could get there within hours. They kept me updated as to when John would get there. While John was disassembling the old water heater someone else was bringing the new one from the shop. They work like clockwork. (He even fixed my toilet and didn’t charge me but don’t tell the boss)
Did a very nice job.. cleaning up afterwards. Highly recommend!
Cory was excellent and figured out a way to save us some money! Very conscientious and hard working.
Casey with Aquarius was very professional and was able to assist us with our electrical needs. Highly recommend!
Product is awesome. We love our water system. Cory came out today and changed our filters. He is very knowledgeable, professional and friendly.
Aquarius updated old water softener and boiler. It was complicated due to the outdated equipment. They explained everything and got the new machines in place neatly.
The technician was on time and completed the work and cleaned completely. Very good service. Explained what would now happen and was able to answer all questions.
Jeff was friendly and eager to help. He immediately found the problem and discussed options with us. I would recommend Jeff.
Professional, fast and efficient service! Thank you!
Jason was great to work with ! He was knowledgeable and professional ! Strongly recommend !
Art was a very personable and knowledgeable consultant. We appreciated him taking the time to determine our needs, check our water quality, and offer suggestions for future considerations.
I can not say enough about how great the technicians were that came to install my new furnace and ac. They were both very knowledgeable and answered any and all questions I had. Highly recommend!
Was pleasantly surprised with how quickly they were able to get out and fix my shower cartridge and the price was reasonable.
The staff were professional and kind. They worked efficiently and explained the new equipment plus took their time to answer my questions.
Very informative and professional
I am very happy with the service.
Good technicians. Good service.
Kevin, our salesman, was very quick to come to our home and delve throughly into our current system (which he sold us years ago) and test the water. He went over our options and was very clear and knowledgeable about them. Tyler, our tech, arrived right on time and was very knowledgeable about his job. He was patient and answered our questions the best he could. He did a great job installing the system, and it looks better than the first time! (We have a very shallow well and have lots of water issues, but once again we will have good water for years to come!)
Aquarius exceeded my expectations. A service man came to my cabin within hours of my call and fixed my plumbing problems in a thorough, timely, professional and friendly manner! Shout out to Garrett, you’re the best!
Jeff repairman was very courteous and friendly. Very helpful. Great job.
They came out right away and had parts we needed on hand and had our air conditioner fixed in less than an hr but they aren’t cheap!
Best customer service and repair experience ever. From the initial call to the repair, we were so pleased. Patrick was great. He provided information while he worked and was so personable. Service was fast and efficient and price was reasonable. Highly recommend. K
Everyone I worked with was great. Jeff replaced my house water filter system and water softener and it looks great!! Plus he was able to get in down very quickly!! A+ customer service & both the installer & sales rep were very informative and were able to answer all my questions. It was a no pressure sale and I got exactly what I wanted!!! Love the monthly financing option as well.Thank you!!!!
Lee was very friendly and thorough. Set the expectations and explained the process as he was installing the system. He answered all of our questions. We got the whole works and are very happy!!!
Trevor did a great job explaining what needed to be fixed and the process. Very personable and a genuine nice guy.
Wayne was very knowledgeable, friendly, honest and on time. He took the time to explain my options and was able to get me the best deal. Highly recommend!!!
Fast service, explained service in detail. Super polite and professional.
Art Jones and Corbin Thoreson from Alexandria were top notch in customer service and quality of work!
Corbin was kind and respectful Very nice trainee
Great customer service!
Excellent friendly service and on time. Diagnosed issue and provided go forward options and pricing. Highly recommend.
Everything was great!! Zach was Awesome!
I was very happy with prompt friendly service.
James was great…friendly and very helpful. He went the extra mile.
James was very pleasant and did a thorough job as well as letting me know all that he did.
James did a great job, nice young man !
Very professional and friendly to work with!
Very nice guy.
Patrick was incredible, it is so nice that some companies and people still know what customer service.
Smooth, efficient and professional*
Nice and did great at his job
Good experience, very informative.
Timely, friendly and helpful
Our experience was great! Our salesman answered all of my questions and was very thorough. The installer was great and explained the process clearly.
Dealing with Aquaruis was amazing! They have a friendly staff, who are fast and professional. Lots of communication via phone, email, and text to keep us up to date with appointment reminders and when to expect out technician. Our technician was friendly, nice, personable, and knowledgeable. He fixed our issues in a timely manner and suggested ways to save us money on this visit and in the future. Really pleased with the work and the customer service!
Brendon had an appointment to replace the RO faucets that were backordered when I first received my equipment. He showed up as scheduled and completed instalation timely and off he went. Brendon is always professional and knowledgeable when he is here for routine mechanical check ups 😃
Excellant service as always. Technician Mike arrived promptly and maintenance visit went well!
Art was very knowledgeable and pleasant to work with.
Eric was every kind of professional, friendly, and fast. Thanks so much for your great service, and the technology backing your service calls is second to none. Useful and informative notifications, pre-provided photo and bio, just perfect.
Excellent service thanks
Very helpful and knowledgeable. They are very courteous and thoughtful. Brandon is excellent.
Very nice tech, very informative.
Jeff Powers did an amazing job. Professional and awesome
Jym was friendly, efficient, and explained our systems thoroughly.
Art was very friendly, professional and thorough!
Our experience from start(Jay) the sales tech to (finish) Eric the installer was great. They answered our questions and were very pleasant. We appreciated the texts giving us information about them and confirming appointments They gave us a follow up call letting us know what time they would arrive. If you didn't see the equipment in place a person wouldn't know they had been here.Our 1st follow up since installation. Art was great. He answered questions and was polite. Great employee.
Robb did a great job was very nice and professional asked if we had any questions. The guys from Aquarius have always been so nice!! They come every 6 months for the plan that we're on.
Scott did a good job of explaining what the problem was and what we need to do to prevent it from happening in the future.
Water treatment system service.Great guy. Easy to talk to. Cared about our water quality and made sure we were satisfied!
Prompt, courteous and excellent customer service.
Home water filter system installed.
Art was very nice. Helpful in every way! He explained everything in detail. 😊
Sentry water system.
Provided yearly maintenance on my Kinetico system. Above and beyond service! Friendly. Took attention to detail and left NO mess!
Brendon did a very good job, even beyond that was expected. Highly recommend him for a water treatment system installation!
Branden was great! Everything was taken care of in a professional manner. Great job and thank you so very much!
Jym was very helpful, fast a day friendly. Would definitely recommend!!
We purchased a water softener and had the installation done through them in a filtered farm, and everything went super great! Highly recommend!!! Jamie did a great job! As well as Brian and everyone else involved! Thank you for the great service! We will continue to use this company as we have over 30 other sites with their systems in!
Exceptional service. Jym did a terrific job. Responsive, takes time to explain things and solved all issues. Great job!!!
Not only was Cole, my technician super helpful & kind. But the pricing was so much better than the 2 other local competitors. I'll be sticking with this company!
Very happy with the installation and quality of our water as a result!
Serviced our water treatment system. Tech was a nice guy and on time.
Friendly and very responsive
Very helpful and polite. I will definitely call again when I need something!
Joe and Brendon were both very helpful, professional and fixed everything with great care!
Scott Simonson did a very awesome job in ALL phases. Give him a promotion, truly he deserves it. Thank him for me again.
Robb was knowledgeable, honest, and considerate—he took his shoes off upon entering my house!!He also took time to explain everything and made sure I felt confident with the issues discussed and tasks completed before he left.Impeccable service call!
Company is fantastic.
Very professional and informative!
Great company. Great service. We really like Sam. We feel confident with him that our problems will be solved and he won’t let us down
Art was great. Even my dogs liked him. I was only due for one filter change, but he did add st to my softener. He can come back anytime!
Jaime Arrigoni Sr
Have both HVAC and water system. Love it!
Brendon Soboe is a true asset to Aquarius Home Services. This young man is by far an awesome individual, very professional, informative, and goes above and beyond his role of a service technician. We appreciate everything he did at our residence to make sure our unit is working as it should. Thank you !!
Great job answering my questions and changing settings to make our water softener system work better. Thx
Branden was extremely professional and friendly. He was very knowledgeable about the system and thoroughly answered all of our questions. He came to perform 6 month maintenance on our newly installed water filtration system. Highly recommend this company!
Art was genial and made short work of the service contracted. Neat and clean filter changes and salt replacements.
We have a Kinetco water softener that we purchased and had it installed 16 years ago. We were currently having some minor issues that needed to be checked out. The company advised us by a text message who we could be expecting, when, and how much the service call would be. The serviceman called shortly after for confirmation of approximate arrival. T.E. was prompt, polite, very knowledgeable, and explained possible remedies with cost included before proceeding. The issues were corrected. We will be keeping the business card information for any other future work we might need. Thanks so much for being so professional!
Mark “Doc” D
Eric did a great install.