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Reviews from our satisfied customers

Tim Sullivan
Tim Sullivan
00:22 04 Jul 22
Prompt honest top shelf knowledge and absolutely prepared to make sure it was going to be resolved and work👍😀
Marla Murphy-Guddal
Marla Murphy-Guddal
02:43 03 Jul 22
Adam was extremely helpful, informative, and professional. We always have a wonderful experience with Aquarius!
Jesse Olson
Jesse Olson
00:00 02 Jul 22
Installer was knowledgeable, friendly and helpful. Nice work.
Scott Folstad
Scott Folstad
13:20 30 Jun 22
Ryan certainly deserves a top rating. Professional, knowledgeable, courteous and friendly. A great guy who did his job quickly but with the highest quality. Thank you, Ryan!
Steve Scharlau
Steve Scharlau
17:50 29 Jun 22
As someone who uses countless service companies to care for multiple real estate investments in the tristate region, I have never had a better experience! These people set a new standard for how to do business. I requested assistance when my personal water softener stopped working. The salesperson arrived in just a few days and had a new one installed 1 DAY later! Very impressive!
Ben Kotrba
Ben Kotrba
15:58 29 Jun 22
Great service! Super fast
Nancy Ritzman
Nancy Ritzman
22:28 28 Jun 22
Cole was great at doing the tune-up check on our A/C. He laid out the facts for us with pictures and readings, even though not good news.He also answered some furnace questions that I had been thinking about. Happy with the service.
Jack Mordh Sr.
Jack Mordh Sr.
03:01 28 Jun 22
Thomas is very professional and gets the job done quickly very thoroughly. Have worked with him twice now on different projects both done exceptionally well.
Tom Giannetti
Tom Giannetti
23:38 26 Jun 22
Friendly people and prompt service. Always there when I need them.
DAR
DAR
23:29 26 Jun 22
Brad and Tom were very easy to work. They answered my questions and concerns. Install was quick and complete
Joseph Loge
Joseph Loge
22:10 25 Jun 22
Bought a new 2 tank water softener Kinetico , did a great job!!
bernie utschinski
bernie utschinski
02:51 25 Jun 22
The technician was at my house in under 2 hours. The issue I was having was solved. I’m relieved and happy that I chose this company for there products and services.
Nick Skulan
Nick Skulan
15:46 24 Jun 22
Tech, Brad, did a system check and replaced filters. He was very knowledgeable regarding the system and very transparent about next steps and prices for my aging RO system.
Kathleen Kramer
Kathleen Kramer
00:02 24 Jun 22
On time, very personable, consulted with us before installation.
Laurie Deegan
Laurie Deegan
22:21 23 Jun 22
Very flexible with homeowners requested arrival time which is much appreciated.
Diane Troppman
Diane Troppman
18:10 23 Jun 22
Great customer service!
Gary Newman
Gary Newman
00:16 21 Jun 22
He did super. Made some adjustments and explained everything thoroughly.My wife and I are glad we had purchased a Kenetico water softner. If it ever dies, we will know where to go for a replacement.
John Hageman
John Hageman
22:57 20 Jun 22
Mike was excellent good installation time. Thorough with his explanation of the system and patient with our questions.Good updates on his arrival, etcWe will recommend to friends and family.Good experience 👍
sherri johnson
sherri johnson
17:55 20 Jun 22
Our new heat pump/cooling system was not working. The system needed a few adjustment. Alex B came, made some adjustments and we are backup and running. Thank you Alex for the wick turnaround time. Stay cool
Cathy Dietrich
Cathy Dietrich
23:57 19 Jun 22
Everything was great!
CJ McGrath
CJ McGrath
15:19 19 Jun 22
Great service. Great install.
M Tacheny
M Tacheny
14:37 19 Jun 22
Adam Yurek arrived on time and was courteous, thorough and clean. He even scheduled a day for another tech to come out to our home to give us quotes on a new unit to replace the one he worked on.
Jenna Weber
Jenna Weber
18:03 17 Jun 22
Service was timely, professional, and friendly. Will definitely call them for future needs.
Brennan LaVan
Brennan LaVan
21:45 16 Jun 22
Does Very good work they guys were very skilled and did a great job
Tiffany Frank
Tiffany Frank
17:21 16 Jun 22
Professional and very knowledgeable
Bob Asmus
Bob Asmus
15:55 16 Jun 22
The tech was great was fast and informative I couldn’t ask for more
Jodi Lynne Larson
Jodi Lynne Larson
18:26 15 Jun 22
Derek was on time, courteous and informative. I don't think I could survive without Aquarius Water Systems out here with this hard water -on the lake. It is worth the money and the service cost is $20/month for upkeep. Well worth it!
steve harrington
steve harrington
17:47 15 Jun 22
He was excellent
Priscilla Bergstrom
Priscilla Bergstrom
13:05 13 Jun 22
Awesome service! Great job! Very professional and informative.
Thomas Hartley
Thomas Hartley
02:31 13 Jun 22
Jason did a fantastic job! We had a special problem and he took charge and made sure to get it done in one day we thank him greatly.
Eric Beisel
Eric Beisel
19:59 10 Jun 22
Exceeded my expectations! Personable staff and did even better than they were asked to! I have the older shut off valve for my main water supply and they put in a ball valve whole house shut off which is much better. I also had them install an outside spigot while they were here. On top of that they put in a walk in shower and were extremely tidy and efficient. You will be impressed with this outfit. They do what they say and listen to your needs.
Emily White
Emily White
16:55 10 Jun 22
We had great experience and the technician was extremely helpful and very knowledgeable
Deb Winjum
Deb Winjum
14:41 09 Jun 22
Always professional and a great service!
Pamela Anderson
Pamela Anderson
14:13 09 Jun 22
Dave was professional, explained everything, and did a great job!
John Clark
John Clark
00:06 09 Jun 22
Job well done!
Leta Marino
Leta Marino
21:11 08 Jun 22
Water softener and filtration. Very thorough; knowledgeable and kept our home in order.Toilet repair
Gail Szumylo
Gail Szumylo
19:15 08 Jun 22
Kyle was very efficient, polite and knowledgeable. Even my constantly barking dog didn't faze him! I would welcome him back for any service call and definitely recommend him and Aquarius to family and friends.
Joseph Bender
Joseph Bender
17:28 08 Jun 22
Polite quick and efficient.
Lynn Kerbeshian
Lynn Kerbeshian
23:13 07 Jun 22
Shawn was knowledgeable,professional, and a great educator. Got the job done.
Janet Andres
Janet Andres
20:58 07 Jun 22
Very knowledgeable, friendly and efficient!
Dave Dowd
Dave Dowd
18:41 07 Jun 22
Explained my water issues and plan of action to address the issues in a way that was easy to understand. Installed in a very timely and professional order. Totally pleased with the whole experience. Would highly recommend Kinetico water treatment system.
Gary Buck
Gary Buck
15:39 07 Jun 22
Very good service. Replaced a leaking fitting. answered a couple questions and was fast and very courteous. Very good employee. Welcome at my home anytime.
Sheri Uppgard
Sheri Uppgard
18:03 06 Jun 22
They installed water softener system. Jordan very professional explained everything throughly. Left everything better then when he arrived.
Patrica Baldwin
Patrica Baldwin
13:39 06 Jun 22
I'm so sorry for the very late comment. I didn't see it until today, 5 months later 🙄Eric was so professional & informative!I felt like our home water system was in the best hands possible!Many guests comment on how good our water tastes 🙂
Matt Sumers
Matt Sumers
00:32 05 Jun 22
Efficient, knowledgeable and very interested in our concerns. Excellent job- well done.
no th
no th
20:25 03 Jun 22
Joe I. is a great service technician, it was a pleasure having him out today. He was pleasant, professional and took the time diagnose and repair our water softener. I would certainly recommend Joe I.
Isabel Alvarez
Isabel Alvarez
18:13 03 Jun 22
Justin was very nice and professional. He provided me with a quote and completed the job in a timely manner.
Rachel Arne
Rachel Arne
18:52 02 Jun 22
Blake did my Kinetico install today! Water softener and drinking water system and it was outstanding! Attention to detail and excellent advice with the new systems!! Thank you so much!!
Thomas Schafer
Thomas Schafer
17:50 01 Jun 22
Brent was very helpful and honest about what is needed for service and was on time which is helpful.
Isela Cisneros
Isela Cisneros
16:21 01 Jun 22
Super friendly and patient with the distractions of my toddler. Repeated any information I had questions about. Explained all service plans thoroughly and were very knowledgeable of their services.
Great service and AWESOME water!
Trey Stoller
Trey Stoller
16:00 31 May 22
Rance Sinclair was very knowledgeable and respectful. He helped us through every step getting our water service running back to normal. 10/10 I will recommend to friends and family! Thanks!!
Penny Blankenship
Penny Blankenship
14:16 31 May 22
Rance is a true professional. He provides detailed insight to the work that he is performing which is extremely helpful.
Mary Kimitch
Mary Kimitch
14:54 30 May 22
We are very happy with the service Mr. Buck gave us!
Matti Mannoja
Matti Mannoja
19:11 23 May 22
Thanks. Jason did excellent job.
Gary Johnson
Gary Johnson
10:00 21 May 22
Great worker, nice personality!
Sandy Koch
Sandy Koch
23:54 20 May 22
Friendly and professional. Offered advice. Explained what was done and what to look for in the future. Awesome experience.
Sara Hight
Sara Hight
20:34 20 May 22
My experience with Brent was very good. I would use Aquariys Home Services again for my plumbing needs. Thank you for being very professional and competent.
Lee Erhard
Lee Erhard
19:45 20 May 22
Had them check for water leak. They did thorough job
charliemc52
charliemc52
19:34 20 May 22
Sam was greatHe found out what our problem was and gave us clear options
John Snook
John Snook
17:22 20 May 22
Friendly and a good worker.
Linda M. Berger
Linda M. Berger
22:08 18 May 22
Joe and Dominic did an exceptional job installing our new Kinetico softener today. They were capable, personal and “went the extra mile” to be sure everything was just right. Aquarius is fortunate to have employees like these.
Chris Wiome
Chris Wiome
17:05 18 May 22
Fast and friendly. On time l, had a call when he was on the way. Can not ask for anything more! I highly recommend!
Alan Colpitts
Alan Colpitts
15:20 18 May 22
Installed a ro system and water softener . Did a awesome job. Very friendly, knowledgeable, and kept the area very clean.
Steve Koppala
Steve Koppala
16:07 17 May 22
Jason was very nice to work with. Explained what was wrong with our unusual large salt usage. Gave us salt to make up for us having to buy salt because it was a prior techs fault that we were using so much salt. Changed out filters and explained steps to take after he left. So nice to see happy friendly employees. Would always recommend Jason, if you need Kenetico service. Thanks for fixing our salt problem.
Stacy Brenny
Stacy Brenny
21:39 16 May 22
We had the privilege to have Lee Morris! He was great and very thoroughly attentive. I definitely would recommend him to anyone as a tech. He was humorous and assertive. Thank you Lee and making a decision to go with Aquarius Company and purchasing with Kinetico.Sincerely Valuable Customers,Raymond and Stacy BrennyThank you for coming through so quick!
Gregory Konkel
Gregory Konkel
19:32 16 May 22
Knowledgeable and friendly. Got the work done fast.
keith hammerbeck
keith hammerbeck
17:25 16 May 22
Love our Kinetico system!
William Dennis
William Dennis
21:07 14 May 22
John is a great plumber and very helpful. Always on time and professional. Will certainly continue to recommend him to everyone.
Devin Luloff
Devin Luloff
20:16 13 May 22
5 stars all around. Friendly and knowledgeable staff, great products and several options to fit any needs. Prices are fair when you consider the quality of the product and they truly stand behind their brand. Everyone I worked with during this process was a pleasure to work with. I will be recommending this team to anyone and everyone
Trista Rice
Trista Rice
17:59 13 May 22
We had a water filtration system installed with a drinking water system also. Jared was here the day after I called to test the water and go over our options. Two days later Trevor was here to install the new system. We are very happy with the prompt and professional service we received. I would definitely recommend.
Angela Griffin
Angela Griffin
14:40 12 May 22
They wear great guys to work with and very understanding. Wouldn’t mind if the same guys come out again.
Thomas Valerius
Thomas Valerius
13:47 12 May 22
Exceptional service. Scott did a terrific job. Responsive, takes time to explain things and solved all issues. Great job!!!
S BEBERG
S BEBERG
20:08 11 May 22
Rob and Alex were both great! Hard to ask for better service! These guys are the best and do it all! Will be referring them to friends!
Curt Bruhn
Curt Bruhn
16:55 11 May 22
The service technician was on time and very helpful. He helped sign me up on a maintenance plan. I'm glad I went with Kinetico.
Bret Leukuma
Bret Leukuma
21:22 09 May 22
Nate and jym were very good at explaining how the water softener works and what to do if further problems exist,gave service estimates up front.In a very professional way!Very satisfied with overall service.
Deborah Kirchoff
Deborah Kirchoff
20:17 09 May 22
Since my initial phone call to Aquarius Water Conditioning I have been impressed! They are extremely responsive, provide you with complete information, professional and personable. The service they provide is outstanding with the best follow through I've come across in a long time. I noticed a difference in my water within a day. I purchased both the soft water system and the drinking water system. I dealt with Dave, their rep and Tom the technician, both outstanding!! This reverse osmosis system is absolutely the best and you will not be disappointed with the staff, the company, or the equipment. Take the first step and call.
Angie Chrusciel
Angie Chrusciel
18:43 07 May 22
Kyle was very professional and did a great job installing our whole system. Craig our sales specialist had a great educated presentation that confirmed what we expected about our water quality. Looking forward to years of good service.
Brenda Bonk
Brenda Bonk
14:27 07 May 22
Really nice guy, was in and out and told me what he had done and to run my filtered water through again. Was happy to chat with me at the end of our visit and I look forward to having Jason come again to service our equipment and to hear and see pictures of the new baby!
Nicole Obrestad
Nicole Obrestad
02:42 07 May 22
Tony was very professional, timely and explained everything in terms I understood. Another reason I only use Aquarius!!
Karen Sermon
Karen Sermon
01:58 06 May 22
Very professional and knowledgeable. We are so happy with our purchase!
Mindy Bauer
Mindy Bauer
13:07 05 May 22
Ryan came out yesterday to do our first filter change. He was prompt, explained everything he did, and was a wealth of extra information. We love our Kinetico system and can’t imagine what we would do without it.
Matt Galles
Matt Galles
20:07 04 May 22
I had Kinteico out to my business yesterday. We purchased an iron remover system for our campground. We had requested Brent. He is from the Alexandria area. He installed our last system 5 months ago in our house. He did an amazing job on our house. He did an amazing job on our campground. He was very quick at what he did. He seem to be very meticulous. He actually took the time to make sure our plumbing lines looks straight, which you don’t see plumbers do much more anymore. Kind of a good old-fashioned plumber. He was genuinely concerned that I was happy with the installs. He asked me several times if there was anything else he could do. He was very very professional. I did not feel like he was trying to rush me. I will continue to recommend him in the future for any of our needs. I would recommend Brent to anybody that is looking to have a Kinetico system installed. Really really appreciate Brent!!! 5 ✨ all the way!
David Decker
David Decker
21:09 03 May 22
Lee was about as thorough as you could be. If I could give him 10 stars I would. He absolutely would not give up until he was very confident that he had determined the source of the problem.
Group Eflow
Group Eflow
04:13 02 May 22
Very professional. Showed up on time and took less time to complete work than expected. Good job explaining how system works and what we would need to do.
Daniel Senn
Daniel Senn
14:35 29 Apr 22
Services where completed as requested.
Judy K
Judy K
16:32 28 Apr 22
Very, very kind and respectable technician and very, very knowledgeable. David arrived early with a big smile on his face. He is definitely the type of person you want representing the face of your company. Thank you for the service.
Connie Rude
Connie Rude
15:57 28 Apr 22
Ryan did a great job. He explained different options for plans on our new water system.
Richard Walter
Richard Walter
17:06 27 Apr 22
Joe did a very good job. Well done. Thank you for the great service 🤗
K M
K M
17:08 26 Apr 22
They did a great job with the install, pretty quick also! Kyle and the other lady were both very polite and couldn’t even tell that they were in our home!
Karen Rasmusson
Karen Rasmusson
17:06 25 Apr 22
Arrived on schedule. Efficient, personable. Excellent service.
Jacob James
Jacob James
16:39 25 Apr 22
Water softener went out and needed to be replaced due to age. Service was quick, efficient and professional. Technician Jordan M. was a pleasure to work with and able to answer any questions I had! Jordan was personable, respectful of our home, and took the time to ensure everything was running smoothly before leaving.
Cody Cowan
Cody Cowan
23:27 22 Apr 22
Had a great experience with Aquarius and the installation guy (Cooper). Thank you for giving us water that don't stank and that we can actually drink (humans and our fur babies).
Jill Dreier
Jill Dreier
23:26 22 Apr 22
Derek listens to my concerns & promptly gets to fixing the issue.
Landis Midboe
Landis Midboe
22:43 20 Apr 22
Lee is great. He's a keeper. Don't lose him. Christina in the office was very helpful and a delight.
Emmanuel Robinson
Emmanuel Robinson
18:57 20 Apr 22
Shawn Ross was Professional and polite start to finish. He displayed excellent customer service and was extremely helpful when answering our questions. Highly recommend Shawn and Aquarius to anyone who wants stress free experience while fully being in the loop on how/why. Big thanks to the entire Aquarius team!
paul hess
paul hess
18:54 20 Apr 22
Brent did an excellent job! Very thorough and helpful explaining things.
william borgstrom
william borgstrom
17:58 19 Apr 22
On time and fixed issue
Tim Fier
Tim Fier
03:37 19 Apr 22
Excellent service. Professional and on time. Mike took time to put down a rug at the front door and wore shoe covers the entire time while in the house. Did great job cleaning up and was very friendly and informative. Highly recommend!
Josiah Winship
Josiah Winship
23:37 18 Apr 22
Aquarius has been amazing to work with! The response time to all requests, emails, texts and phone calls is absolutely stellar. The fact that they text as well as call is also something that I think it great.Their technicians have been nothing but great to work with and I look forward to working with them for many years to come!
Szara Loring
Szara Loring
15:12 18 Apr 22
Great communication. Prompt service. Skilled and professional service team. Kyle was great to work with. Did I mention great communication? Our new water appliances were installed this week and there were no issues during the end to end process.
john wiebusch
john wiebusch
11:43 18 Apr 22
Alex Balster…did a wonderful job getting our Geo thermic system ready for spring. He not only explained any issues but showed what was going on with our system, which was appreciated.
Barb Kuhart
Barb Kuhart
21:47 15 Apr 22
THANK YOU,JOHN WARNKE of Aquarius Home Services you did a great job helping us pick out new faucets for 3 sinks, 2 showers & Spa Tub and the installation was clean & cleaned up very good when he was complete.John let us know how to keep clean & care of them.Thank you John (looks great love the completed results) 🙂 :-)Thank you Aquarius Home Services for having responsible staff & awesome systems, and for getting it installed so soon.David & Barbara Kuhart of Greenville, WI
GingerRogue 6669
GingerRogue 6669
17:58 13 Apr 22
From sales, to installation, to service, these guys are great!! Love our new water!! Thank you!
Mary Schmuland
Mary Schmuland
14:07 13 Apr 22
Juan did a great job! He was on-time, very efficient, and courteous. He is another fine example of the good staff Aquarius has. Thanks!
Joan Bukrey
Joan Bukrey
23:46 12 Apr 22
The problem was solved. Polite, efficient, friendly and no charge! Five star rating!
Amanda K
Amanda K
20:27 12 Apr 22
Convenient online scheduling, with text message or email reminders of appointment, as well as phone call reminders. Juan gave us excellent service, and did a good job explaining the parts of our water conditioning system that was in place when we bought our house. Great experience overall!
Robert Lefeber
Robert Lefeber
16:15 12 Apr 22
I was impressed with the ease at getting service scheduled and the level of communication from Aquarius Water Conditioning throughout the entire repair process. Justin was extremely professional and thorough in his explanation of the issue with our water system and kept me informed of what he was doing. His upfront assessment was spot on and the initial estimate matched what he said it would. This is the type of customer service I love to see.As an update, I noticed a leak coming from the system and reached out to Aquarius. They immediately scheduled a follow-up service for the next day. Justin returned and noticed a crack in a connection. He resolved the issue and everything seems to be working fine. I appreciate the quick response!
joshua kent
joshua kent
00:10 09 Apr 22
They were quick and friendly. He fixed the issue and got me set up so that they come and check the system out twice a year. Have always enjoyed the system and it has made our water so much better.
Jacob Proulx
Jacob Proulx
00:07 09 Apr 22
Awesome experience from start to finish. Jamie was friendly and knowledgeable. Lee was professional, answered all our questions and was great to have installing the system. Highly recommend the system and the people
A J
A J
21:28 08 Apr 22
Great customer service, Well trained and friendly technictions, convenient scheduling, Great products. Highly recomended
Meg Feller
Meg Feller
17:56 08 Apr 22
Jeff at Aquarius has serviced our water filter system a couple times. He is always professional and helpful. The Aquarius process is always smooth with great communication. I know exactly when the technician is arriving.
Jerry Daly
Jerry Daly
16:50 08 Apr 22
Becky ROCKS!!
Lisa Valinski
Lisa Valinski
14:11 08 Apr 22
Travis did a great job. On time, very friendly, knowledgeable and answered all of our questions.
Sally Mohl
Sally Mohl
19:02 07 Apr 22
Brad was fantastic!! He gave us lots of options and was knowledgeable. Took his time and was very detailed to make sure what would work for our situation.
Scott Bathke
Scott Bathke
17:30 07 Apr 22
Very understanding about our concerns & about water softener
Tammi Adams
Tammi Adams
17:14 07 Apr 22
Andrew and Tony were Friendly and experienced professionals.
Janet Ng
Janet Ng
23:01 06 Apr 22
Shawn Ross was very helpful and professional... we are very satisfied with his repair to our RO system... Good work...
Ryan Kline
Ryan Kline
16:35 06 Apr 22
Jeff was great to work with and professional with his work.
Yoshiro Hanai
Yoshiro Hanai
16:16 06 Apr 22
Wonderful service!
Jennifer Fietz
Jennifer Fietz
23:55 05 Apr 22
Excellent customer service and everyone we dealt with went out of their way to make sure we were happy with our purchase.
Sheila Malec
Sheila Malec
23:12 05 Apr 22
This review is for Shawn Ross, one of the technicians. He came to our home and was patient, thorough, offered a lot of great information, and was very funny. We really liked him and appreciated his thoughtful service for our water system in our home. If I could rate him higher than 5 stars, I would!Thank you, Shawn ❤️
Curtis Hendrickson
Curtis Hendrickson
17:52 03 Apr 22
Jason did an excellent job with the install I would recommend him any time
Kim Flynn
Kim Flynn
17:20 01 Apr 22
Awesome experience with Aquarius Water. The salesman was great. Rory, the installer was awesome and very helpful.
Terry Fisher
Terry Fisher
15:49 01 Apr 22
Enjoyed the always amazing sales call. Helpful and not over the top.And then the service/install was equally well done. Appreciate all they can do and servant hearted attitude of the tech. Competent and focus on detail and cleaned up. Made sure I understood how it all works.
Karen Coenen
Karen Coenen
20:05 30 Mar 22
We purchased a water filtration system and it was installed yesterday by Travis. My husband and I were very happy with his work. He was on time, answered all our questions, and cleaned up the work area nicely. Travis is very friendly as well as professional. We haven't had much time to experience the water filtration system itself, but so far our water quality is much better.
Paul Schroeder
Paul Schroeder
15:56 30 Mar 22
Great service.
Bob Walker
Bob Walker
23:00 29 Mar 22
Kyle was thorough, completed the job within a few hours, and cleaned up after. He was great to work with, and he walked us through the operation of the system when done. All told, we are very pleased with the work.
Julie Schwanz
Julie Schwanz
19:15 29 Mar 22
The technician was very informative, very clean, and very knowledable of the system. By the way my husband's name is Cleve not Steve. The technician totally picked up the work area and left it as clean as it was before he came.
Jeff Buckmeier
Jeff Buckmeier
19:40 28 Mar 22
very good
Tina Pruitt
Tina Pruitt
17:58 28 Mar 22
Joe, the technician, was great! He communicated well before his arrival and when he got here went right to work (and wore shoe coverings which I always appreciate). He provided all the necessary maintenance on my water system, left bags of salt for the future and explained everything in great detail! Couldn’t ask for better service. Thanks Joe!
Mike Ittner
Mike Ittner
21:29 26 Mar 22
Great service. Great follow up service!. Highly recommended
Dean “Rosey”
Dean “Rosey”
20:34 23 Mar 22
Brenden Pagel is a very professional and thoughtful technician. He provided top quality service. Brenden is also a very good communicator and has the customer first attitude.
Sue Rubens
Sue Rubens
20:13 23 Mar 22
Andrew was extremely polite, efficient and knowledgeable! I appreciate being given options and not feeling like I am being pressured into anything. Highly recommend the Aquarius system and service!
Frank Huber
Frank Huber
20:32 22 Mar 22
Cooper did an awesome job installing the water softener and Reverse Osmosis water filter in a timely manner.
Mike Lunzer
Mike Lunzer
19:41 22 Mar 22
Jason did a awesome job on my water softener. He. Was very friendly and it was a very good experience.I would recommend him to everyone.
Sue Froyd
Sue Froyd
17:06 22 Mar 22
Lee Morris is typically my tech and is a great guy and always does a wonderful job. Trevor Swanson was my tech today, and just like Lee, he did a great job! Aquarius seems to hire only the best! My water is fantastic and I couldn't be happier! Thank you!
richard piepho
richard piepho
16:31 22 Mar 22
In March 2022, service technician Ryan from Aquarius Water Conditioning (Little Canada, MN) performed a service check on our Kinetico home water system. This is the 3rd time and 2nd technician (Jared was before). He put on shoe covers and displayed identifiable Kinetico clothing. Starting with a test of our water quality from the water supply faucet in our laundry room then the drinking water faucet in our kitchen, he proceeded to change our water softener and drinking water filters while inspecting the wear and tear on seals and the functioning of the overall system. He also provided a suggestion to occasionally flush the hot water tank to keep any sediment controlled. He was quick, amiable and knowledgeable on questions we asked. Would suggest this company and all its service staff.
Mary Eberle
Mary Eberle
01:36 22 Mar 22
Brenden Pagal did a great job installing our system. He was very timely, professional and knowledgeable. He answered all questions while explaining everything he was doing. He truly believes in the system he installs and the company he works for. His expertise confirmed even more why my husband and I chose Aquarius and Kinetico.
Kent Toft
Kent Toft
22:26 21 Mar 22
After years of trying to correct our bad water with another system, we finally called Kinetico. Craig Walters came out to test our water and see if it could be fixed. He patiently listened to our woes of years of bad water and fighting with the other system. Craig then put together a system for us. They did it! They fixed our water! It is fantastic!!! We are extremely happy with the results - soft water, no iron, no smell, and after we add a tannins unit, no more yellow water! This is the best thing we have ever done for ourselves and our house. Why did we wait so long? We highly recommend Craig and Aquarius! We tell everyone how great our water is now. Thank you Craig! Thank you Aquarius!
Larry Cooper-Wyble
Larry Cooper-Wyble
18:54 21 Mar 22
Jason was amazing! Took the time to explain the system and make sure we understood how it worked and what the maintenance requirements are.
Tom Serleth
Tom Serleth
15:37 21 Mar 22
Josh thoroughly explained the system & showed me step by step how to maintain it. Since I’ve never had a water softening system before he was very helpful.
Carolyn Carnes
Carolyn Carnes
18:51 19 Mar 22
Pleasant, did what he could
nolan nelson
nolan nelson
15:52 19 Mar 22
Installed in a good and professional manner!
Kathleen Skeie
Kathleen Skeie
01:50 19 Mar 22
Exemplary service, Cooper was 1st class, great work. Excellent sales visit with Craig, could not be more than satisfied with experience.
Dan Hersperger
Dan Hersperger
23:52 18 Mar 22
Shawn was super nice and informative. One of the best customer service experiences I have had in a long time. Nice working with him and Aquarius.
Kim Hofmann
Kim Hofmann
20:57 18 Mar 22
Adam taught me about my water system in my newly purchased home. He was just awesome!
Dawn E
Dawn E
17:04 16 Mar 22
Love Aquarius for my water softener maintenance! Hey lug the heavy salt bags in and fill, change filter, and generally keep my softener in tip top shape. Joe is a great guy, very pleasant and kind and knows what he is doing. A++++
Anthony Gaylor
Anthony Gaylor
21:10 15 Mar 22
Jason was the best! He came to our house and replumbed a pressure tank installation that was not done very well the 1st time. Jason was very professional, knowledgeable, customer focused and frankly a breath of fresh air to work with. He explained everything he was doing and why, plus helped me problem solve another issue I was having. I want to thank Aquarious Home Services for making right the initial subpar installation and will keep doing business with them. I also give Jason 5 stars for his service!
Mindy
Mindy
21:03 15 Mar 22
I am impressed that this company makes sure it’s customers are pleased with their product and services. We had an issue, and they made it right. Adam did a wonderful job. He was nice, professional, and fast. Thank you!
Kelly K
Kelly K
20:47 15 Mar 22
Very impressed with everything from start to finish! Cooper was so patient with all of our post- install questions.
Bernard Carey
Bernard Carey
18:35 15 Mar 22
Excellent service everytime they've been to our home. Very impressed.
Darren Mueller
Darren Mueller
15:02 15 Mar 22
Sales and installation were great!
Dennis Dahlln
Dennis Dahlln
19:42 14 Mar 22
Sean did a good job it was nice have it all done like that very professional
lizzie young
lizzie young
19:34 14 Mar 22
Rance was so patient and informative. He helped me learn about our water softener as well as problem solve. One of the best service experiences I’ve ever had.
Gary Emfield
Gary Emfield
17:17 14 Mar 22
Mike was absolutely 💯 fantastic ...actually the whole process with this company was stellar from sales to installation . You folks have customer service nailed . Thanks Aquarius
Ricky Ray
Ricky Ray
13:28 12 Mar 22
From start to finish... smooth
Nick Kubiak
Nick Kubiak
15:52 11 Mar 22
John is very professional and doesn’t mind working around my overly happy black lab.Aquarius has a great business model that is something to be admired!
Rich Rezanka
Rich Rezanka
15:34 11 Mar 22
Exceptional service and equipment. Very pleased with the system. These people set the standards!
Jaime Rodriguez
Jaime Rodriguez
00:14 11 Mar 22
Blake and his team did an amazing job installing a Kinetico water treatment system in my home. I also opted for their reverse osmosis system so now I have clean pure running water right to my kitchen. They were both professional and really great to get to know.I can’t wait to have Aquarius back to do more upgrades to my homes water system!
Chris Shaffer
Chris Shaffer
21:23 09 Mar 22
Lee was very friendly and knowledgeable. Grateful for his explanations of how our system works and what to watch for.
Scott Weems
Scott Weems
15:34 09 Mar 22
Great person and people very well satisfied with everything highly recommend
Cheryl Owen
Cheryl Owen
16:36 07 Mar 22
Travis and Cory with Aquarius are simply the best. They are kind, personable, respectful, and professional. My husband and I could not be more pleased.
Doug Vinge
Doug Vinge
18:33 05 Mar 22
Alex is the BEST , this guy knows and does it all ! Thanks Alex and the Aquarius team.
Rita Subrt
Rita Subrt
02:09 03 Mar 22
Decided my septic was blocked
Bec W
Bec W
21:35 28 Feb 22
Extremely friendly and helpful. Jim Stanton is trustworthy and reliable. I know that when he is working on our geothermal system, that we have peace of mind knowing that we can trust that what he says needs to be done with the system is correct and nothing is being padded.
Greg Goltz
Greg Goltz
19:16 25 Feb 22
The team was able to solve a long standing water quality issue that other companies couldn’t. We are very happy.
Joshuwa Voight
Joshuwa Voight
21:32 24 Feb 22
Such and amazing company. They go the extra mile to help all of there customers and employees.
Mike Campeau
Mike Campeau
12:31 24 Feb 22
The whole process was easy. The service appointment was clearly communicated with me and the tech communicated to me when he was on his way. He explained the issue I was having and fixed it.
Debby Connolly
Debby Connolly
19:27 23 Feb 22
Had 2 circulating pumps replaced. They fit me in their schedule the day after I called to get an estimate. Alex arrived on time, explained everything very well, price was reasonable, pumps were replaced with no problems , boiler got a tuneup, every body is happy, Alex loves his job, he answered all questions(he is awesome), highly recommend Aquarius!!
Joe Kowalski
Joe Kowalski
22:31 18 Feb 22
Brad and Jeff did a excellent job. They changed some things around. Looks better. Clean and neat. Job well done.
Brad Carlson
Brad Carlson
17:58 17 Feb 22
Great service, fast and friendly. Cory was awesome.Thanks
Joel Pantzke
Joel Pantzke
16:01 16 Feb 22
Rory was on time and professional. He explained the problem with our Kinetico water softener and performed the work quickly and neatly. He was very friendly. I highly recommend him.
Joan Nilles
Joan Nilles
21:57 15 Feb 22
Very professional, neat, courteous and personable
Mark Battles
Mark Battles
14:08 15 Feb 22
Jeff, was great and very helpful. Highly recommend him!!
Keith Wilson
Keith Wilson
20:40 14 Feb 22
very friendly, infomative, great service and very great employes a asset to your company. Keith and Dora Wilson.
Derek Fer Real
Derek Fer Real
21:37 10 Feb 22
John and Justin were both professional and polite. They explained what was wrong and how they were going to fix it. I would definitely recommend Aquarius to anyone with plumbing issues. Great company!
Brian Vogel
Brian Vogel
18:14 10 Feb 22
Very happy with the service I received from sales Tom to Service Brad. Bought and installed in less than day! I'm expecting many years of soft skin from my Kinetico!!! Thanks Guys🙂
Dave Schulz
Dave Schulz
21:07 07 Feb 22
Thanks looking good 👍
Leora Norstrom
Leora Norstrom
15:32 07 Feb 22
Had concerns about our kinetico water system. They were here the next business day the tech found the issue and solved it plus gave us our yearly service. Awesome!
Katlyn Kretzschmar
Katlyn Kretzschmar
00:30 04 Feb 22
Technician Joe K installed our Kinetico Water Softener. He was awesome to work with. A professional job well done! Couldn’t recommend this company enough. Thank you!
John Monce
John Monce
19:20 28 Jan 22
Technician Derek performed a service call on our Kinetico water softener. He was very knowledgeable and courteous. A professional job well done!
JOAN SPENCER
JOAN SPENCER
21:21 27 Jan 22
Customer service from the time you call to schedule your appointment, to the sales meeting & the install were all topline!
Steve Goldsmith
Steve Goldsmith
19:04 24 Jan 22
Repaired furnace
Fras 2011
Fras 2011
17:13 24 Jan 22
Had the Kinetico water softener and drinking water sysrem installed. Very hard water in our new house. I don't mind cleaning but the calcium build-up I do. The appliances will be able to last longer. Just got to get used to soft water. It's an adventure....
d botz
d botz
17:34 21 Jan 22
Rory was an excellent service person. He was prompt, wore shoe covers, cleaned up after the work was finished, and gave detailed information on the whole house water system. He totally exceeded my expectations.
Herbert Winslow
Herbert Winslow
21:06 19 Jan 22
Communications with Aquarius were excellent! They kept me updated on what time they expected to arrive. Derek was personable, extremely knowledgeable, and very thorough. He not only corrected the problem I was having with my water softener, but then checked all of my filters and water quality. Since we are new owners of this home, Derek took time to explain what maintenance items I need to keep in mind and showed me what I could do myself. I was very appreciative of his suggestions!
Steven Polman
Steven Polman
16:34 18 Jan 22
Very good ordered new toilets. Explained throughly what would be needed and what is not necessary. Again very good.
Sandra Gillson
Sandra Gillson
22:54 17 Jan 22
Very knowledgeable and personable technician
Dean Kavanaugh
Dean Kavanaugh
20:46 17 Jan 22
Great job! Knowledgeable and patient. Wonderful job explaining systems in new home purchase.
bill D
bill D
16:29 14 Jan 22
Cory replaced our water softener. He was on time, friendly and explained the system in a way we could understand. The system exceeds our expectation. Definitely recommend him and Aquarius!
Excellent service
Kim Ziesmer
Kim Ziesmer
21:56 12 Jan 22
Jason was awesome!! He did a great job of installing and explaining everything and I had no mess when he left!! Loved visiting with him as well.
Janelle S
Janelle S
00:16 12 Jan 22
Lee was very professional and personable. We highly recommend him to do routine follow-up for anyone with Kenetico Water Systems.
Deb Dondoneau
Deb Dondoneau
15:09 11 Jan 22
Lee is personable and professional!! I appreciated his communication and his efforts to make our water sparkling!
Jesse Hooge
Jesse Hooge
15:06 11 Jan 22
The representative Dave was very professional and explained my options very well.
Patrick Grant
Patrick Grant
20:07 10 Jan 22
Alex Balster represents Aquarius very well by being professional, honest and up front with everything before he does the work. Alex also goes above and beyond what is asked of him! Thank you Alex and Aquarius for the great service and response.
Bob Busch
Bob Busch
17:43 10 Jan 22
My furnace stopped working with it being minus zero degrees outside. Travis did an excellent job with the repair if my furnace to get it up and running. I highly recommend them for future workThank you.Bob Busch
Sally Hugley
Sally Hugley
17:15 06 Jan 22
Corey was very thorough while checking out our Aquarius water purifying system. We have been using large amounts of salt. He is a very caring person and always takes care of our concerns.
Ann Loose
Ann Loose
17:06 06 Jan 22
I was very impressed with the company's rapid response to my late night phone call. Even in less than ideal traveling conditions a tech was there that afternoon. Alex Balster was very thorough and professional in diagnosing my furnace problems. I'm so glad I found this company.
Lynn M
Lynn M
20:18 05 Jan 22
Rory and Devin came out to check on Kinetico drinking water system. They had it ready for use again right away. These techs are always very friendly and professional.
Joseph Bahr
Joseph Bahr
20:51 21 Dec 21
Travis showed up on time and was very patient with our dogs! He was professional and very thorough about explaining everything that needed to happen. He also didn't to to pressure us into buying unnecessary things.. overall Travis was the epitome of professionalism. Give this mans a raise!
Cubby Lou
Cubby Lou
14:30 21 Dec 21
I was very impressed with John Warnke and Aquarius. A week before Christmas I called in that our old water heater was starting to leak. John was able to come out that afternoon. Fortunately Aquarius had the correct size water heater in stock, which is great in these days of supply chain problems. John was very knowledgeable and I learned a lot. He was happy to look at a separate slow water leak problem that was located in a difficult place above the furnace that developed over the years. John was able to replace the leaking section using some new Milwaukee Tool technology, brilliant!
Carol Johnson
Carol Johnson
17:21 20 Dec 21
They did an excellent job of explaining things to us, keeping everything clean and being conscientious of social distancing and masking. Great job!
Christine Kons
Christine Kons
15:54 17 Dec 21
Our annual service by the technician was punctual, courteous, knowledgable and thorough. So glad we decided to have a water filtration, purification system put in our home a couple of years ago. No more arsenic or iron. Healthy living through pure water!!
Deb Severson
Deb Severson
20:49 15 Dec 21
Prompt Service! Answered my questions.
Myron Howell
Myron Howell
21:53 07 Dec 21
Jason installed our tankless water heater today and did a fantastic job, very patient and detailed throughout the process.This is the second time Jason has done some work for me in my home and would recommend him for any type of plumbing or hvac work should anyone be looking for it.
Brandy Larson
Brandy Larson
16:13 06 Dec 21
Excellent, thorough, reliable, and kind!
Julie Johnson
Julie Johnson
13:30 03 Dec 21
This company, and service technician Travis in particular, are both such a pleasure to work with. They installed and have now serviced our kinetico water softener for about a year, and we are thrilled with the results. We've recommended them to our neighbors (who now have also used aquarius for water treatment) and we'll continue to do so. Companies like this are a gem!
Quick service
Roderick MacDonald
Roderick MacDonald
21:13 27 Nov 21
Low pressure sales, fantastic service, quick set up. We bought the whole house nitrate filter, water softener, and reverse osmosis!
Ben Wicklund
Ben Wicklund
03:00 25 Nov 21
We had Travis come out and to an after-hours service call. He called ahead and arrived exactly on time. The repairs went off without a hitch. Thank you Travis, it was nice to see you again!
Ruth Geist
Ruth Geist
22:03 18 Nov 21
Joe came out to install a water softener in my home. It was a tricky plumbing situation and he did a wonderful job. He answered all my questions and was super knowledgeable about the product he installed. Would highly recommend!
Katie Lee
Katie Lee
21:30 17 Nov 21
Alex Balster is an outstanding member of Aquarius team! He listens to your issue and explains in terms you can understand.
Dennis Tiffany
Dennis Tiffany
17:18 15 Nov 21
Alex Balster from Aquarius arrived on time and ready to work. He was very knowledgeable and informative. As a licensed Minnesota 1A boiler engineer with years of experience firing/maintaining high and low pressure boilers, he was the right person to inspect and service my home heating boiler and A/C mini-splits. Aquarius is a great business and they hire the best employees such as Alex.
Pete Komro
Pete Komro
23:20 10 Nov 21
Installed water softener
Cynthia Salter
Cynthia Salter
22:07 08 Nov 21
Good service, reasonable prices
Bob Latterell
Bob Latterell
00:38 04 Nov 21
Travis Small did an excellent job in his performance, knowledge and professionalism.
Jeffrey Eickhoff
Jeffrey Eickhoff
20:11 03 Nov 21
Alex was great, spent time teaching us about the HVAC unit and thermostat functions, and giving tips on how to best utilize the system year-round. Walked us through the entire maintenance checks. Very satisfied.
aleda M
aleda M
21:01 02 Nov 21
Really professional, would recommend to anyone that wants clean water!
nicole starken
nicole starken
19:16 01 Nov 21
Jason was prompt and so informative. Great quality work! Definitely went above and beyond for us! Thank you so much!! Thank you BECKY for sending the Best our way! 😊
James Marcotte
James Marcotte
17:41 27 Oct 21
Great service. Fixed my issue in no time. Trevor is great!
Kelly Hogen
Kelly Hogen
18:34 25 Oct 21
Derek is very professional and explained all that he did. Definitely recommend he and Aquarius
Judd Mudek
Judd Mudek
18:37 20 Oct 21
Fantastic service, very friendly clean and efficient. Explained everything in detail. Will definitely use them again!!
Connie Lietzau
Connie Lietzau
16:02 18 Oct 21
Replaced 21 year old furnace and central air conditioning. Chris Oigard and Chris Clemens did an amazing job replacing our furnace and air conditioning. They went thru the systems with us before they left. Very professional! Highly recommend.
Todd Anderson
Todd Anderson
22:31 16 Oct 21
Looks amazing. Hauled out a full salt tank, called before and after, he actually even helped my wife corral a bunch of kittens that got loose!
kathy hunt
kathy hunt
22:07 13 Oct 21
Excellent service, great interaction. Thanks Brad!
Cody R
Cody R
18:02 08 Oct 21
Awesome job done by Blake on installing and Dave for his presentation of why to choose a Kinetico!
Dave Free
Dave Free
20:34 07 Oct 21
Installed a Kinnetico water treatment system
Train-Man
Train-Man
17:31 07 Oct 21
This the second time Cory has done work at our home. His work is high quality, quickly completed, and leaves the work area completely clean. I would definitely ask for him on the next project. He is highly recommended.
Nicole Yorek
Nicole Yorek
12:15 06 Oct 21
Alex was a wonderful technician! He was very knowledgeable and kind and we were very happy with the service we received. Thank you Alex for all of your hard work!!
Bob Rekieta
Bob Rekieta
04:24 06 Oct 21
Aquarius kept me up to date on the status of my appointment. I was not in town, so I relied on then to complete the work without me being around. Brad did excellent work and resolved the issue in a timely manner.
David Girtz
David Girtz
14:04 29 Sep 21
Alex from Aquarius Home Services was prompt, professional, and prepared to do a furnace and AC maintenance call! He was courteous and explained everything he did during the inspection. We have a vintage (1976) Montgomery Wards furnace and a 1990’s era Air Conditioner and he informed us that they were in great shape! They are now in top-top condition after his inspection! I think that we will be using Aquarius Home Service in the future thanks to this most pleasant experience!
Kelsie Thompson
Kelsie Thompson
18:51 23 Sep 21
He's always pleasant and gets the job done in a timely manner. Thanks for the service!!
Cade Roberts
Cade Roberts
17:54 17 Sep 21
Brent and Alex did a great job with my water softener and drinking water system install!
Nancy Lahmann
Nancy Lahmann
18:26 16 Sep 21
Sean came to evaluate my current heating system and found many potentially dangerous problems. He explained everything well and showed me the problems. I am so thankful for his expertise and honesty. Excellent!!
Tom Rocheford
Tom Rocheford
14:29 15 Sep 21
Alex was excellent
Carleen Anderson
Carleen Anderson
15:30 13 Sep 21
Friendly. Thorough Decisive & answered all concerns as a customerThank you Travis
Terry Roberts
Terry Roberts
11:31 13 Sep 21
repair water softener
Cindy Love
Cindy Love
01:37 11 Sep 21
We live in the country and can now drink the well water. This was our 6 month service call, Lee was excellent and very professional. Thank you
Mavis Holden
Mavis Holden
19:57 07 Sep 21
Trevor, as always, is a great, friendly service man! Thanks, Trevor!
Brian Kluge
Brian Kluge
20:45 03 Sep 21
I called the show room on Thursday and was able have a person come to our house on Friday. John called and said he was on his way. John was very knowledgeable and fixed our problem. We have used these people before and have always had very good service.
Brett Sydlewski
Brett Sydlewski
14:05 03 Sep 21
Justin is very easy to work with. He listens to what you need and responds professionally. You can count on Justin to do an excellent job for you installing water treatment equipment.
Joyce Echternach
Joyce Echternach
19:58 31 Aug 21
The service was wonderful. Lee answered all our questions and was very knowledgeable on the workings of the softener. Great job!!!
David Jenson
David Jenson
14:42 27 Aug 21
The process from Sales to installation was a seamless process.The installer was extremely courteous and attentive to questions. The attention to detail given to the installation was top notch.
Dave Foss
Dave Foss
16:49 24 Aug 21
Derek was very knowledgeable and polite I would recommend him to anyone.
Becky Popp
Becky Popp
18:26 18 Aug 21
We had the pleasure of working with Aquarius again in regards to our central air unit. The service tech went above and beyond, along with the customer service affiliated with our request, to assist our needs. Not only did the tech explain what the issue was, he went over the details of what needs to be repaired. We will definitely continue utilizing their services!
dale schmidt
dale schmidt
00:02 10 Aug 21
Developed an issue with our water softener, wasn’t a major issue but annoying at best. Brenden came out to service it. Explained in detail the issue involved and the options to remedy it. Worked hard to keep water spill to a minimum (it is a softener after all) and completed the repair promptly. Highly recommend their service team and Brenden
paula zillmer
paula zillmer
16:26 04 Aug 21
Had a water softener, clean drinking system, as well as a sink in garage installed. They were courteous, professional, and informative. I've had to call with a couple questions and they were quick to answer them as well as offer someone to stop out and look things over. Couldn't be happier with their services. I have already recommended them to people and will continue to do so.
claudine anderson
claudine anderson
19:02 02 Aug 21
Friendly and knowledgeable. Provided good info to make an informed decision to buy a new system. Installed and functioning. Couldn’t be happier.
Joanne Dodd
Joanne Dodd
16:32 28 Jul 21
John was professional, easy to talk to, got the job taken care of. I recommend their service
Laura Pavwoski
Laura Pavwoski
14:42 26 Jul 21
EXCELLENT customer service, quality of work, on time, friendly & professional. I would HIGHLY recommend to anyone.
Chris Mathisen
Chris Mathisen
20:57 23 Jul 21
Very friendly and professional. Took the time to explain our new water system and did great work.
Dena Baldwin
Dena Baldwin
16:56 23 Jul 21
Jason was our service man he was a Very nice gentleman . He explained everything and was easy to understand. We would definitely have him back again.Sincerely,Dena Baldwin
Jason Olson
Jason Olson
18:10 21 Jul 21
Istalled water softener system. The rsults were immediately terrific.
Solange Hommel
Solange Hommel
16:06 20 Jul 21
From start to finish, this company proved friendly, professional, and efficient. Brent and TJ showed up in time, listened to my concerns, answered my questions, and kept me informed of every step along the way. They made an effort to provide me with the most cost effective solution rather than using my lack of plumbing knowledge as an opportunity to upsell. I will happily work with them again should the need arise.
Mendy Oukrop
Mendy Oukrop
14:33 20 Jul 21
Jason, our technician, was very knowledgeable and friendly!
dave wickert
dave wickert
20:46 19 Jul 21
Solved the problem and repaired.
Ben Chouinard
Ben Chouinard
15:41 19 Jul 21
The service technician Jeff was very knowledgeable and very quick.
JESSICA RHINE
JESSICA RHINE
16:21 15 Jul 21
Excellent communication with servicer. Very knowledgeable. Shout out to Cory!
Kara Callanan
Kara Callanan
21:41 12 Jul 21
We were updated and informed with phone calls and text messages about our appointment and the timing of our technician. Our technician Jeff, was so polite and kept us informed on everything that needed to be done and what he did. Great service!!!
Jeff Baumgartner
Jeff Baumgartner
20:29 12 Jul 21
Excellent Technician service from Lee Morris!!!
tom rombach
tom rombach
13:52 12 Jul 21
The salesman and the installer were both very helpful and knowledgeable. It was a great experience and they were very helpful. It was a very good experience and I would highly recommend Aquarius.
Bonnie Wentzel
Bonnie Wentzel
21:57 10 Jul 21
We were very happy with the prompt and courteous service we received from Aquarius/Kinetico of Bemidji. The office staff and our service technician, Lee Morris, was second to none in their response to our problem and how they handled it quickly, effectively and with a refreshingly friendly demeanor we thought could no longer be found. We will recommend Lee, and the staff, and, of course the unbeatable products from Kinetico to all our friends and anyone who has the need for water conditioning products and service.
Darrel Robertson
Darrel Robertson
00:11 04 Jul 21
Excellent and timely service by a friendly, helpful professional
Brian McGrath
Brian McGrath
22:09 01 Jul 21
Our tech, Cory, was very knowledgeable and personable. Called to tell me when he arriving and showed up on time. He was able to quickly diagnose or issue and make the repair. Would definitely ask for him again. Very happy with the outcome!
Ronald Raab
Ronald Raab
20:11 01 Jul 21
Very excellent service. The tech Travis was very courteous.
Miranda Vertnik
Miranda Vertnik
15:44 01 Jul 21
Blake did a great job walking us through the maintenance of our water systems at our new home. He was thorough in his work and very helpful.
Tammara Walters
Tammara Walters
13:33 01 Jul 21
Great service from Jeremey the sales rep to our technician Brenden PagelI knew who was coming to my home via text with a photo and brief bio about each of themCourteous, respectful, explained the system very wellAlready we find our water is absolutely greatThree years after using a different service and now we can drink and cook with our waterThank youTWalters
John Cassady
John Cassady
20:24 30 Jun 21
Fixed the water softener. Did a great job.
Larry Abler
Larry Abler
13:58 30 Jun 21
Travis did a great job of finding the problem and replacing the faucet. Very cordial and timely service. GOOD JOB!
Ruth K.
Ruth K.
19:41 29 Jun 21
Rory came to check our water systems. He changed the filter in the water softener and added salt. He also changed the drinking water filter. He made sure everything was working properly. He’s always reliable and friendly.
Sue Midboe
Sue Midboe
23:59 26 Jun 21
They arrived in a timely manner and were very polite. Corey was especially understanding and informative. Fixed my issue and explained my options for improvement very clearly.
Karen Bonick
Karen Bonick
21:19 25 Jun 21
Not happy right now. Gentleman was here to fix the problem. When he left with my check he said it was fixed. Not fixed. Still sputtering and pipes are still banging. Just had a very informative conversation with Becky. She explained something's to me and we agreed to a two week wait to see if things improve. Thankful for the talk.
Robert Annen
Robert Annen
18:24 22 Jun 21
Wonderful.
Sandy Loos
Sandy Loos
12:05 22 Jun 21
Thank you for your timely and professional service. From first phone call to installation we were very satisfied! After first day can tell a great improvement in our water quality. Thank you!
Tom Rudolph
Tom Rudolph
18:40 21 Jun 21
Great service! Would highly recommend. Brenden Pagel out of Eau Claire was very patient and taught me a lot about our water system.
Matthew Hanson
Matthew Hanson
13:58 21 Jun 21
Trevor did a great job
Jagath Karun
Jagath Karun
18:31 17 Jun 21
Derek did a fantastic job moving my softener unit to prepare for my basement remodel. He was thorough and professional.
Darci Koller
Darci Koller
15:49 16 Jun 21
Brenden Pagel came out to our home this morning to service our water system. We were more than impressed with his service. He was down to earth and explained everything in great detail. Very professional, friendly and knowledgeable!
Jeanette West
Jeanette West
15:00 14 Jun 21
Helpful, polite and explained everything well.
Tom Watson
Tom Watson
17:25 11 Jun 21
Everyone I came in to contact with at Aquarius was courteous and professional. Salesperson was low pressure. Installer arrived on time and was very neat in his work.
Suzie Tinaglia
Suzie Tinaglia
15:26 11 Jun 21
Great customer service setting up appointment. Appreciated the attention to detail that they provide in knowing the systems we have and what is needed. Tech was so helpful, knowledgeable, good at communication, I’d highly recommended Aquarius!!
Train-Man
Train-Man
03:38 10 Jun 21
Cory arrived on time after having provided an arrival time earlier in the morning. Excellent communication, workmanship, and overall installation. Would recommend to potential customers.
Susan Metzger
Susan Metzger
18:06 08 Jun 21
We love Lee!!Great friendly attitude and a superb problem solver.He is very knowledgeable and helpful!
Sandra Johnson
Sandra Johnson
18:29 06 Jun 21
Great system for my situation. It is expensive but it is worth it. Staff was super to work with and very accommodating to my schedule.
David Wheeler
David Wheeler
19:27 04 Jun 21
Brent was great! Very helpful and informative. Excellent knowledge and customer service.
Tom Turcotte
Tom Turcotte
17:31 04 Jun 21
New water softener
Paul Martinek
Paul Martinek
01:42 04 Jun 21
Very good!
Kathy Schleichert
Kathy Schleichert
17:02 03 Jun 21
Rory was knowledgeable and professional. Listened to us and solved the problem quickly.
c _
c _
18:17 02 Jun 21
Excellent service. Answered all my questions. Efficiently checked out softener installation and re-installed water purification unit under sink. Always a pleasure doing business with Aquarius' service people.
Zach Filipek
Zach Filipek
01:19 02 Jun 21
We had a great experience once again with the Aquarius Home Services / Kinetico co.We had them come check out our water heater at our cabin as we knew it was old and had a feeling it was on its last leg. (Turned out to be 30yrs old from 1991) they immediately smelled some gas coming from the unit and advised we replace it right away. Although they didn’t even have an opening on the schedule for that week, just two days before the big Memorial Day weekend, Jason offered to pick up the job after his others were complete the next day, even though it meant he’d probably be working late. He showed up the next day and got the water heater swapped out in no time. And he went above and beyond when he handed me a part I mentioned the day before that I’d just discovered I needed to fix a running toilet. A very nice gesture which saved me a trip into town to go find the part myself! On one hand I couldn’t believe he would go out of his way like that for us, on the other hand it was the exact level of service we’ve been receiving from this company every time we work with them, going above and beyond the call to make us undoubtedly satisfied customers!This company proves to be the best in the business, offering great prices for the best quality products, with the best warranties, and the most professional service. When they visit, they are on time, clean and professional. They are quick but don’t cut corners. When they’re done, everything looks perfect, you feel comfort knowing the job was done right, and that you have a reliable new system in place for years to come.We look forward to working with this company again on future system upgrades we plan to invest in at our property.
Michael Wiskow
Michael Wiskow
22:54 27 May 21
Brent was knowledgeable and didn’t shy away from any questions I had. He came prepared and ready. He was able to find an easier solution to our water lines and saved us a lot of hassle of dealing with sheet rock on our ceiling. Very pleased with his service.
David Mark
David Mark
19:24 27 May 21
Trevor is absolutely fabulous, great guy, very friendly, nothing but good to say, every time he comes out, 👍
Al Lothert
Al Lothert
19:52 26 May 21
Job well done.
Richard Westmore
Richard Westmore
16:05 26 May 21
Excellent services by Trevor from Aquarius Water Services in Bemidji, MN on my Kinetico water softener.
Marilyn Cavanaugh
Marilyn Cavanaugh
18:16 25 May 21
We always look forward to Trevor. He is very professional, knowledgeable and friendly. He is an amazing technician
Dave Fagan
Dave Fagan
14:06 25 May 21
Cory was great! Very personable, polite and knowledgeable. Worked hard and had my hot water heater replaced quickly.
Karen Filloon
Karen Filloon
13:01 24 May 21
Rory checked my water softener and drinking water system. Took the time to not only test my kinetico water but explained what was wrong and options to fix it. I appreciated the effort it took to make everything right. I had peace of mind to know my water is safe to use.
Dennis Lund
Dennis Lund
18:29 22 May 21
I had my Kinetico system installed yesterday and it is early yet but I reallythink I am going to appreciate that I had it installed.Water quality seems very good.The main reason I am writing this is because of the excellant job the installer Brent Hoemberg did.Was very courteous,worked very efficently,quality workmanship and was very thorough explaining how system worked.He went over things I could expect and what needs to be done in the fall whem we take system out for winter.Brent was very knowledgeable about the system and was a great guy to talk to.
Cory did his usual fine job, everything is working well, everything cleaned up when done.
Sue Cutler
Sue Cutler
15:15 21 May 21
As always, Trevor was great. Personable, helpful, and informative. Love getting the e-mail, text, and phone call to let me know he's coming. Great company to have. Thank you.
Rick Collins
Rick Collins
21:23 20 May 21
Technician Jeff got everything in our water system squared away, explained to us. We appreciate Aquarius’s consistent timely response and the care they take to keep our home clean - Jeff even brought his own entry floor mat on this rainy day! Only wish they had HVAC techs over here in Hayward area.
Joanne Dodd
Joanne Dodd
17:34 20 May 21
We just had a new Kinetico water system installed this morning by Cory from Aquarius Home ServiceWe couldn’t be more pleased on how courteous he was. After he neatly installed the system he went through the operation of it with us. We look forward to using this system for years to come. Thank you for a job well done.
Gary De Moe
Gary De Moe
17:06 20 May 21
Brenden Pagel, our service technician, arrived promptly, performed a series of testing checks, explained each step in a comprehensive manner, and, all while engaging covid-19 safety protocols.
Andy Keller
Andy Keller
12:09 20 May 21
Great service!
denise specht
denise specht
16:32 19 May 21
Aquarius Home Services promptly scheduled me to have my old water softener system looked at. Rory did a great job identifying the issues and explaining them to me. I now have a new system and my concerns were met. Rory was responsive and got me on track with a schedule for future maintenance, something I was lacking.
Kevin Deetz
Kevin Deetz
16:22 17 May 21
Not only am I happy with my system but I couldn't ask for better service, Brenden Pagel was more knowledgeable than he gets paid to be! He was beyond professional and was able and willing to answer every question I sent his way even if it wasn't directed to the system he was working I. He helped Aquarius Home Service, Kinetico build a customer for life.I'll be requesting him to come back!5 STARS over and again.
Ed Drengler
Ed Drengler
18:37 14 May 21
Mark did a great job with our water heater. This is the second time for separate issues I had to use Aquarius and I am very pleased with the service. I requested to use the orginal plumber John unfortunately he was off but Mark did just as good of a job and very personable and professional. Thank you for being there for us when we needed the job done.
Joe Capistrant
Joe Capistrant
19:11 13 May 21
Mike K. is an awesome person!
Jeff Sorum
Jeff Sorum
18:05 13 May 21
Brent did a fabulous job. He explained the system well and we look forward to clean water.
JT 'Datasavage' Savage
JT 'Datasavage' Savage
13:36 13 May 21
I will say that I found it a mistake to trust another plumber and I am glad I reached out to Aquarius. The gentleman who came to our home was professional, and polite. He explained everything, offered suggestions and fixed the issue. He didn't try to upsell but did tell us suggestions going forward if we would like to improve the quality of our water. Will be using again and again for service.
Barbara Anderson
Barbara Anderson
01:15 13 May 21
This service is amazing. Inexpensive and thorough, they come regularly to carry the 40 lb softener salt bags downstairs and fill the reservoir, then check the system including the RO filter under the sink. Plus, this time, we needed help with plumbing connections. No problem at all. They even moved up our appointment to get it done earlier.I recommend this service and hope they stay around while I age...gracefully. 😉
Joe S
Joe S
14:58 12 May 21
Very happy with the install. Pricey, but worth it immediately.One of the plastic tubes connecting bolts had a small leak we noticed a couple hours after install. Their technician came out that evening at 7:30pm to replace the defective connecting bolt. Try getting your plumber to do that!
Liz Gangl
Liz Gangl
12:55 11 May 21
Mike is great! Friendly, on time and efficient. Knowledgeable about the product and services.
Kevin Rousseau
Kevin Rousseau
17:07 07 May 21
Service tech was very knowledgeable and willing to put in the effort to find the problem. Discussed all options available. No pressure to commit. Definite going to consider their estimates.
Linda Zismer
Linda Zismer
21:15 06 May 21
Cory knew right away the problem. He fixed it quickly. He was very polite and wore his mask and foot coverings.
Renae Balmer
Renae Balmer
16:03 06 May 21
Great job as always! Thanks!
Kathy RoushSheridan
Kathy RoushSheridan
17:28 05 May 21
Trevor was wonderful, prompt, efficient and friendly. Having Kinetico filtration has made a huge difference. We no longer have rusty toilets, showers, or sinks. We also got the drinking water option. It’s great not having to lug 24 packs of bottled water in each week and I like the effect this will have on the environment.
Dave Wiener
Dave Wiener
19:46 04 May 21
Was great
Brittany Boyle
Brittany Boyle
18:06 03 May 21
We had such a good experience! Wayne came and looked around, examined the unit, inside by the breaker, and out in our garage. He did a good job explaining the issue, even took pictures for us to see and explain to us. Before he even did anything he gave us a quote as to what it would be and options we would have. After he was done, he gave us a nice report and wrote down his own notes for us. Would definitely recommend them!!
Jeff Tuthill
Jeff Tuthill
14:38 03 May 21
Rory did a nice job of servicing our Kinetico system. We really like the Kinetico system.
Tom Golden
Tom Golden
16:36 30 Apr 21
Just got the new water system installed, Brent was very good, clean and professional. It looks good and is placed perfectly without using much floor space.
Jim Sagstetter
Jim Sagstetter
01:42 30 Apr 21
Very professional and responsive. The Salesman (Kevin) was friendly, knowledgeable and gave us a detailed analysis of our water along with options for making the water better. The installer (Cameron) was prompt, efficient and was open to our suggestions on equipment location. He gave a thorough explanation of the system and maintenance. We were very unhappy with Culligan and looking forward to our new system.
Jesse Reed
Jesse Reed
21:35 29 Apr 21
Excellent service and professional as always! Our recent service all technician (Brendon Pagel) was very knowledgeable and explained things well. Keep up the good work!
pat mcneely
pat mcneely
23:11 28 Apr 21
Service was excellent Blake was very informative He installed new water filters He also did maintenance work on our Aquarius system.
Brianna Bushendorf
Brianna Bushendorf
17:50 28 Apr 21
Wonderful customer service. Easy to schedule, flexible hours, both the sales man and the technician were a joy to work with.
John Melrose
John Melrose
21:24 27 Apr 21
Brandon Pagel was the Service Technician. He did a great job. He came to service our water softener. He was able to find out what was wrong quickly, and fix it. He also tested our water both when he arrived and after he had fixed the water softener. He was very professional in dealing with us, and was very good in explaining what had happened and what we could do to prevent it from happening again. We were very pleased with his work and would ask for Brandon Pagel to be our Service Technician for any future service calls.
Darren Sundgaard
Darren Sundgaard
20:10 27 Apr 21
Honest and knowledgeable and good guys to work with.
Joe Hessburg
Joe Hessburg
19:41 27 Apr 21
Came when they said, filled it salt, verified stlll working properly after10+ Years
Carolyn Clause
Carolyn Clause
18:45 23 Apr 21
Rory was very thorough and knowledgeable. We appreciate his extra attention to detail and useful suggestions. Thanks for great service!
Jeffrey Rykal
Jeffrey Rykal
21:44 21 Apr 21
The technician was on time, knowledgeable, and provided a clean professional install. Couldn’t be happier with the service! Thank you!!
Linda Rindahl
Linda Rindahl
19:37 21 Apr 21
Brent was very pleasant, as helpful and informative as he could be under the circumstances.
Becca Golden
Becca Golden
00:33 21 Apr 21
I've been trying to work with Culligan for 3 years to get clear water. Aquarius comes in and in a matter of minutes after installation the issue is finally fixed! Wish I could post before and after pictures of the water in the toilet. I'm impressed.
Lauren Schroeder
Lauren Schroeder
16:49 16 Apr 21
Jeff was friendly and efficient. He ensured everything was working correctly and fixed my initial problem.
Marie Hartos
Marie Hartos
15:02 15 Apr 21
Fast, efficient, friendly, informative, and extremely tall!
Ann Stout
Ann Stout
22:24 14 Apr 21
Jeff showed up when he said he would and carried out the repair in a courteous and professional manner. We are delighted to have our reverse osmosis system back!
Mark Allard
Mark Allard
18:18 14 Apr 21
Travis was very knowledgeable, courteous and informative , answered all of my questions. Did an excellent job of explaining things.
Chris Baker
Chris Baker
16:21 14 Apr 21
Polite, fast, and knowledgeable!
Sue Haydar
Sue Haydar
22:28 13 Apr 21
John W was helpful, professional and fixed a major issues at my home. I trust the Aquarius team and my house functions better because of their water systems and assistance with all my plumbing needs.John, you rock!
Mary Ann Nystrom
Mary Ann Nystrom
21:52 12 Apr 21
We have used Aquarius for twenty years with good experiences every time. Rory was friendly, kind, professional, and efficient. He patiently explained everything and did a great job installing our new water softener.
Ken and Nicole Wertman
Ken and Nicole Wertman
14:41 09 Apr 21
Great job. Very professional and reliable
Cindy Steinberg
Cindy Steinberg
17:33 07 Apr 21
Excellent service. Explained everything. Very professional.
Larry Witt
Larry Witt
14:45 07 Apr 21
Great service tech
Brent Hoemberg
Brent Hoemberg
03:09 05 Apr 21
Andy, Darrin, Wayne M and Kris. Super informative. Cleaned up after themselves. They have to come back to do some work and left materials all nice and tidy being very considerate of children living in the home! Thanks fellas for all you do!
Brian Doubek
Brian Doubek
23:46 02 Apr 21
Great folks to work with and explain everything to you in detail with the system and the water sample taken at home.
CHAD JOHNSON
CHAD JOHNSON
16:59 02 Apr 21
We are so happy with Aquarius Home Services. Eric was so knowledgeable about the system. He was so efficient and showed my husband how it all worked. He even took our old system we had with him. Everything Todd the salesman said they would do, they did! No empty promises! We are beyond excited to have this new system and great water!! We are so glad we made the investment!
Stephan Zweifel
Stephan Zweifel
16:04 02 Apr 21
Kinetco water system maintenance - excellent service!
Brent showed up exactly as described. He was knowledgeable, efficient and talked through the whole installation process. Explained what all the parts did and why they are necessary to help get our water back on track. Oh and the water is top notch.
Patrice Nelson
Patrice Nelson
14:49 31 Mar 21
Very quick response to our Kinetico water softener not working. After 20 years it died. Rory our service repairman was very efficient, knowledgable, and thorough. He had us back up and running by the afternoon.
Jeff Schwinghammer
Jeff Schwinghammer
01:22 31 Mar 21
Moved water pipes as part of my basement remodel. Service and price was incredible
jane hill
jane hill
19:38 29 Mar 21
Kinetico service Blake. Excellent!! Found issues under warranty I wasn't aware of. Very thorough and professional. Would definitely recommend @
Lonnie Marquette
Lonnie Marquette
15:35 26 Mar 21
Blake did an excellent and thorough job repairing my water filtration/softener system. He was timely, friendly, respectful and very knowledgeable. I appreciate the high level of quality with the service he provided.
Kevin Olson
Kevin Olson
22:53 25 Mar 21
Had awesome service, so friendly
thom brace
thom brace
20:42 25 Mar 21
Good communication. Punctual. Professional. Conscientious and quality work. Very appreciative of the business. Extremely happy with the results!Update 3/25/21: Derek performed annual service. Very happy with the attention to detail and personable visit. Realized the importance of the service contract and renewed. Our system is the best!Another 5 Stars!
Jeffry Lewis
Jeffry Lewis
18:08 25 Mar 21
The service was exceptional. The service person was very friendly.
Greg Krehbiel
Greg Krehbiel
12:42 23 Mar 21
We were very pleased with Travis's work. He was on time and very polite and worked very efficiently to accomplish the task. Thanks.
Justin Flatgard
Justin Flatgard
17:12 22 Mar 21
Thanks Brent! Very helpful and informative.
Rachel Ehlert
Rachel Ehlert
16:58 22 Mar 21
John was very knowledgeable and friendly and took care of the job in a timely manner. Thank you!
Rita Glazebrook
Rita Glazebrook
01:36 21 Mar 21
Ease of scheduling an appointment, excellent service and education from Rory, service technician, regarding drinking water system and water softener.
Katie Berndt
Katie Berndt
21:07 19 Mar 21
Our cabin’s heat went out causing the pipes to freeze with major damage to our Kinnetico system. Lee from Aquarius Home Services was assigned to assess the damage, which turned out to be worse than we originally thought. Lee is straightforward, transparent and an expert in his field. I appreciate his calm demeanor and can do attitude as we figured out the heart of the issue and next steps. I wholeheartedly recommend Aquarius Home Services and Lee, and look forward to working with them to get our Kinnetico system (and cabin!) up and running in good working order in the near future.
Sheila Jesness
Sheila Jesness
16:30 18 Mar 21
Brent was very timely and courteous as well as knowledgeable. Thank you!
Mei Young
Mei Young
17:34 17 Mar 21
The crew at Aquarius is always professional and friendly! I have a Kinetico water treatment system and they change the filters twice a year. It’s always been a pleasant experience.
Metta Kincade
Metta Kincade
23:09 16 Mar 21
Well ... lol. Jaco did the well flush and installed new take and pipes. These guts were very professional and did an outstanding job.Eric was the tech from Aquarius and he did an amazing job also!!! He was Very Professional, thorough and installed a new water Softener, R/O system and HoT water heater...all in record time!!.Everyone cleaned up after themselves and were a joy to work with!! I would Highly recommend these guys!!Thank you!!❤
John Marsh
John Marsh
18:14 16 Mar 21
Fantastic to work with
Deanna Hargrave
Deanna Hargrave
01:07 11 Mar 21
Excellent customer service, very thorough with explanation of repairs and kept in contact of all service.
Jerry Hansen
Jerry Hansen
20:33 10 Mar 21
Great Kinetico service always! Trevor is very good at what he does, and is very honest and goes the extra mile on behalf of his customers. Both Trevor and Kinetico have been extremely fair with any service needs we have had. Thank you for that, we couldn’t be happier!-Candy Hansen
Justin Hermans
Justin Hermans
02:54 10 Mar 21
Cory did a great job as always and so helpful.
Liz Kraemer
Liz Kraemer
14:08 08 Mar 21
I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quicker and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems! 3/8/21: we had our 6-month checkup, and everything was great! He explained a few things, he installed salt, and he was on his way. We are still very pleased!
steven cross
steven cross
18:45 05 Mar 21
Very prompt and helpful and nice personality! Thank you!
Amy Boche
Amy Boche
22:40 04 Mar 21
Rory changed my Kinetico filters today, very nice gentleman, he was speedy and nice to work with.
Amy Lee
Amy Lee
20:45 04 Mar 21
Awesome customer service! Jason our technician knew everything about our system and was very nice!
jeffrey johnson
jeffrey johnson
18:39 04 Mar 21
Brendan was excellent at explaining the kinetico equipment to a novice well user.
Adam Adams
Adam Adams
18:38 04 Mar 21
Your technician Brendon Pagel was very courteous very professional and very informative
Emmanuel D'Huyvetter
Emmanuel D'Huyvetter
16:42 04 Mar 21
Brenden did a great job checking and then explaining what was going on and what we need to do .
Shane Kroeplin
Shane Kroeplin
21:29 03 Mar 21
We had hard water with sediment issues and wanted reverse osmosis. The immediate callback when submitting a request for their service was impressive. Both the sales and installation people were exceptional. We wanted a system that did everything we need and will still be around in 10 years when we need filters. I'm completely satisfied and would recommend.
Eddie Cragun
Eddie Cragun
17:54 02 Mar 21
Done a great job always welcomed Back
Janice Schwartz
Janice Schwartz
16:09 01 Mar 21
Lee is a very pleasant person and explains everything he’s doing in a way that all can understand. Always a pleasure.
Steve Jensen
Steve Jensen
15:07 01 Mar 21
Excellent customer service!
Benjamin Leanna
Benjamin Leanna
16:24 26 Feb 21
John was great. he got my system back up and running quickly and explained everything to me on maintenance. would highly recommend!
Kathie Fahrman
Kathie Fahrman
17:24 24 Feb 21
We have always had a great experience with Kinetico. Filters changed and serviced top notch. We are happy with our Kinetico water system.
Paul St Onge
Paul St Onge
18:59 21 Feb 21
Your technician was pleasant and ver knowledgeable
Sandra Schnick
Sandra Schnick
16:44 18 Feb 21
Problem with my water softener. Technician (Blake) was super. Very informative and showed me step by step what he was doing. I would definitely recommend him to others and will request him in the future.
Daniel Mikkelson
Daniel Mikkelson
00:15 18 Feb 21
best place around was really kind and very nice to work with they were fast to show up very friendly and great people I recommend them over any in town. thank you guys so much.
Mary Moberg
Mary Moberg
00:53 17 Feb 21
I had them out to look at a system I currently have . They were very professional, on time and explained things in a way I could understand.I will ask my family what they think and go from there.
Arlene Ludwig
Arlene Ludwig
17:35 16 Feb 21
Tony arrived within the timeline I was given. He was very professional and kept me informed. He was great to work with and I would highly recommend Aquarius to anyone.
Roger Mann
Roger Mann
16:32 15 Feb 21
Would be nice if have an ETA when tech departs to destination. The call 20 minutes prior was nice. Trevor was great!
Glenn Marklund
Glenn Marklund
19:24 12 Feb 21
Awesome!!!!Great service!!
Pam McLellan
Pam McLellan
19:50 11 Feb 21
We continue to be very pleased with our Kinetico system. The rates are competitive, the service is exceptional and the efficiency of the system greatly reduces trips hauling salt. We would happily recommend this system to anyone. When we moved from Champlin, MN to NW Wi, we left behind a complete Kinetico filtration system ("Big Blue). We inherited a competitor's system in WI and, after several attempts to get satisfactory water, switched it over to Kinetico. No regrets except that we wonder why we waited so long.
gary mainz
gary mainz
16:00 11 Feb 21
Very quick and professional
VIVIAN ANDERSON
VIVIAN ANDERSON
15:19 11 Feb 21
Kinnetico/Aquarius specialist was Mike. Notified me prior to arrival, I love having the picture attached to the confirmation verifying the tech. Efficient, very courteous & helpful! Thorough diagnostic; explained the filtration system in my home so I am able to pass this knowledge to the new homeowner and left his card as well!
Kyle Tomes
Kyle Tomes
23:09 09 Feb 21
We are very pleased with our new water system! The installer and I discussed exactly what was best for our needs and it got done! We are on well water that is acidic, we were able to balance the PH levels to the house water and also feed the sprinkler system with PH to help our beautiful landscaping, with a bypass to the sprinkler system if need be. Great people to work with! 100% recommended system
Dale Olson
Dale Olson
20:56 09 Feb 21
Great service, quick response. Kept me updated with arrival time by text and phone call. Knowledgable repairman.
Mercy Mercy
Mercy Mercy
00:19 09 Feb 21
Super friendly and quick to diagnose the issue.. Highly recommended 👌 👍 Thank you so Much Darrin !!!
Mark Lovrien
Mark Lovrien
21:10 05 Feb 21
Cory was great at figuring out the problem and coming up with better solutions.
Ed Drengler
Ed Drengler
20:48 05 Feb 21
John Warnke did an awesome job and very friendly. And i think our dogs made a new friend.
Mary Lindner
Mary Lindner
18:54 04 Feb 21
Excellent Kinetico service man! We had update with new equipment Jan 2019 to a larger system & new water heater. Existing heater had a recirculation capability so water would be warm in toilet tanks & avoid sweating in summer. However, we no longer had that after new installation. On various service calls I would tell the person about this. Also how long I had to run water in kitchen (right above where heater was) We are on a septic system and are careful about how much water we use. Each time they said it was hooked up the same as the old water heater. However none was a plumber. Today Brent, who is a master plumber, was my service man. He found the reason very quickly. A valve simply needed to be opened to allow recirculation! So simple!Problem solved after 13 months!! Thank you Brent!!Now I won’t have to waste water by running it for minutes, to shower, to wash dishes, etc. My salt consumption will be less too!!All of the Kinetico service men have been great, but this problem needed a specialist! Glad you have plumbers on your staff!! This family is VERY happy to get hot water fast and we love our Kinetico system!! Thank you!
Patty Dziuk
Patty Dziuk
19:36 03 Feb 21
As always we are happy with Trevor's service for his company, Kinetico ofBemidji. He is thoughtful and answers our questions.Thanks Trevor for taking care of the problem!!!
Bonnie Picton
Bonnie Picton
22:33 02 Feb 21
Jason was the greatest. Curteous, friendly, knowledgeable and thorough.
Cody Borley
Cody Borley
20:33 02 Feb 21
Cory was very knowledgeable and was more than willing to share his knowledge about water quality and system maintenance with me. He helped me make the informed decision to replace my existing water softening system with a Kinetico premier series softener and expertly explained how everything works. He was extremely polite and insightful. I would recommend Aquarius Home Services and Cory Hanson to anyone looking for expert advice and/or service related to water treatment and plumbing!
Michael Cannon
Michael Cannon
15:13 02 Feb 21
Every single time Aquarius comes out the customer service is superb. Cory, especially, takes the time to go over everything. He ensures that we understand each topic and always asks if there’s anything he can help with. This kind of skill/friendliness is lost in most companies these days. This on top of the great products makes me happy to continue to use y’all.
Julie Schwanz
Julie Schwanz
17:15 01 Feb 21
Brent was our technician today.
Gary Stoffel
Gary Stoffel
19:36 29 Jan 21
Justin came to do the installation of the konetico system and did a nice job.I like how konetico let's a person know when they're coming and actually show who's coming. Great system and believe will be a great working water clarification system as well.
Jeff Gemmill
Jeff Gemmill
01:46 28 Jan 21
We received service in a timely and professional manner. I particularly liked how he educated me on the product.
Juanita Corey
Juanita Corey
16:38 26 Jan 21
We have had the same guy come out to fulfill our service contract a few times now! He always does a fabulous job and is good a explaining everything! We are very happy with this company!
Keith Knutson
Keith Knutson
00:41 23 Jan 21
I had Aquarius come out today to change filters in my ro. Brendon Pagel (the tech) arrived when he said he would & performed the service. He was knowledgeable & personable, kept me informed of everything he did. He answered all of my questions & let me know of things I could do to make the system better. Brendon did a great job & only backed up why we chose Aquarius.
James Belgum
James Belgum
18:41 22 Jan 21
Brent installed our Kinetico whole house water system this morning. He called to let us know he was on his way, and what time he would arrive. He introduced himself, and asked to see the installation sites. He asked if we had questions, and then got right to work. He was very pleasant throughout the process, and made us feel confident that he knew what he was doing. After cleaning up the worksite, he gave us a tutorial on how everything worked asking several times if we had questions. We were very satisfied with the whole process. Thanks, Brent!
Amanda Wood
Amanda Wood
19:46 19 Jan 21
Very informative and educational on how the system works, when to add salt pellets when to change the filters etc.
Dan Shannon
Dan Shannon
15:54 19 Jan 21
Jeff was GREAT! Our second appt. with him and each time, he's exceeded expectations!
Patricia Fegley
Patricia Fegley
19:59 16 Jan 21
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
Ernest Klennert
Ernest Klennert
23:42 15 Jan 21
Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.
Chad Kiifner
Chad Kiifner
22:50 15 Jan 21
Cory Hanson was fantastic! Professional and informative. He didn’t push anything and provided logical explanations for the work he performed. It was a pleasure to work with someone who had the plumbing experience, along with the Aquarius brand of offerings. Would recommend to anyone! Oh and the water is FANTASTIC!
Chuck Kaphing
Chuck Kaphing
20:06 14 Jan 21
Very knowledgable tech. He took the time to answer all of our questions. On time and very thorough in servicing our system.
Mark Severin
Mark Severin
15:37 14 Jan 21
There is a reason that Kenetico has such an outstanding reputation. They have great products and marry them with exceptional service.I was given an honest assessment of my water quality and an appropriate solution. There was no attempt to sell me unneeded equipment to achieve some ‘perfect’ water condition.The selected equipment was installed on time and professionally. The work areas were cleaner after the installation than before. Derek took the time to ensure that I understood the system, the maintenance needs and performance expectations.I could not be happier with my selection of Kinetico.
Dan Svoboda
Dan Svoboda
14:59 13 Jan 21
Cory does an excellent job servicing our water system. He's very knowledgeable and keeps me informed of what he's doing and why. He's been our technician for a little over a year now and I look forward to him continuing to take care of our water system in the future.
Keith Lahde
Keith Lahde
00:11 13 Jan 21
Awesome job! Our house is old and has some issues with the plumbing to begin with. Technician did a great job and was always respectful and informative. His name was branden and he was still new at the time of this review. He did a great job. Absolutely zero complaints and would recommend using Aquarius and their staff, especially branden.
Jan Behnke
Jan Behnke
16:51 12 Jan 21
As always, Aquarius service people do a thoughtful and thorough job. We have their water conditioning systems in our home and cottage and the water is sooo good. Hanson’s Plumbing has done other work for us and we have been very pleased with it.
Amy Zimmerman
Amy Zimmerman
15:32 12 Jan 21
Cory was amazing. Very knowledgeable even though I was not 🙂 simple fixes in a very timely manner. Very positive and polite. I would recommend them to anyone.
Donna Smyrl
Donna Smyrl
19:56 11 Jan 21
Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.
Beta Sprite
Beta Sprite
13:58 09 Jan 21
John was not only very knowledgeable, but also very friendly and helpful. He answered all of my questions to satisfaction, pointed out things that I had not noticed or considered, explained to me the things that I could do to maintain and improve the home on my own, and fixed several of the quicker things that needed to be done, all in the short time he was here. I would definitely enjoy having him back to work on the larger jobs that he was not able to remedy immediately.UPDATE: Since the work above, we've had John back to correct the pipes under our kitchen sink and install an In-sink-erator, and then later we had him back again to install a new water heater. Both times, he was friendly, informative, and answered all of the varied questions that I had which were not related to the work we had called him out to do. If we have more plumbing work to do, we will definitely try to get him again.
Patrick Purtell
Patrick Purtell
02:18 09 Jan 21
I had Mark and Corey Hanson from "Aquarius Home services put in a Water Filter System today...they where in my crawlspace under the house and in a small laundry room from around 7am to after 4 and my wife and I are extremely happy with the professional work and now having great tasting well water without the worry! Thank You!
Brian Eckes
Brian Eckes
18:55 30 Dec 20
Very courteous and knowledgeable from start to finish with everyone I was in contact with at Aquarius. Would highly recommend. Our Kinetico water system is a major upgrade from our previous water system.
Brian Eckes
Brian Eckes
22:59 29 Dec 20
Very efficient and courteous. Very knowledgeable with the system they were installing. Would highly recommend Aquarius Home Services.
Charles Sutton
Charles Sutton
22:29 29 Dec 20
Technician was very professional and knowledgeable, did a great job was very efficient
Jane Smith
Jane Smith
21:39 29 Dec 20
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
Lindsay Von Argonne
Lindsay Von Argonne
20:01 28 Dec 20
Aquarius service technician Travis Erhfurth did an excellent job testing the water at my home and diagnosing the issue with my softening system. He reviewed the results with me in terms I understood and readily addressed the questions I asked. Travis wore the prescribed facial covering and used an Aquarius rug to minimize tracking in of snow. As a dog person, I appreciated his kind attention to the canine household members. I am very pleased with how well the Aquarius company services the water softening system to ensure the unit runs at optimal performance. Thank you for sending Travis today to get my water crystal clear once again. If you have well water, you have to give Aquarius a call. They service the equipment to ensure you are getting the best water life has to offer.
Jason Hill
Jason Hill
23:44 24 Dec 20
The guy was awesome! Clean and professional. We had some worries and questions about are system, this guy explained everything and put us at ease. Been working with these folks for couple years now and there good folks.
Christine Wiggins
Christine Wiggins
15:30 18 Dec 20
Great communication from Debbie regarding scheduling, and Service Tech Cory was great! He arrived right on time, he was polite and professional, and explained everything. He had supplies in his truck and we completed our financial transaction before he left. I would definitely recommend Aquarius Home Services!
Auntie Ladybug
Auntie Ladybug
19:20 11 Dec 20
We have a Kinetico water softener and reverse osmosis drinking water filter system. Their customer service are super helpful and friendly. The service people are always very prompt and professional.They take the extra time to explain how the system works and what they are servicing on it to us. Great product.
Steve Mullin
Steve Mullin
17:57 10 Dec 20
Brendon Pagel was the one that showed up to clean and service our home water system. He was very professional and quick and would recommend him for further service of my system.
Therese Parker
Therese Parker
16:19 09 Dec 20
As always, Jeff was knowledgeable, Courteous and professional. Thanks for a great job 👍🏼
Robert Wald
Robert Wald
19:53 07 Dec 20
Did very good. Explain what had to be done and what parts it needed. Would highly recommend.
Al Hopkins
Al Hopkins
18:20 02 Dec 20
I would like to thank Kenetico for a professional service visit. Their time in my home was swift and efficient. I enjoyed our serviceman very much , he was polite , considerate, and professional. Both he and the company did us right. Thank you and look forward to seeing you in 6 months.
Tricia O
Tricia O
19:54 30 Nov 20
Great service great personality the only person I want to do my maintenance!
Kristine Strom
Kristine Strom
21:25 27 Nov 20
Jeff Powers was here today. Fast and efficient service. Thanks Jeff!
Domenic Bonacci
Domenic Bonacci
20:35 24 Nov 20
Did a great job
Dan VanDaalwyk
Dan VanDaalwyk
21:01 18 Nov 20
We love working with this amazing group of highly tenured professionals. All the guys who work on our vintage home bring years of experience and a positive can-do attitude. Thank you Aquarius!!
Dustin Koep
Dustin Koep
17:41 11 Nov 20
Cory Merrill did a great job doing a general furnace tuneup. Friendly, knowledgeable, and got the job done on time.
Bruce Corneliusen
Bruce Corneliusen
18:57 10 Nov 20
Corey came out to check my furnace and AC. He went through and checked things. Showed me what he was looking at. Explained what he was seeing and showed me what he seen. Did a very good job.
Heather Oakes
Heather Oakes
13:51 10 Nov 20
Lee was terrific! He was knowledgeable, thorough and friendly. After looking over our kinetico water softener system, he explained our options and then immediately went to work when we decided what to do. He went above and beyond our expectations and we learned how to maintain our water softener in the years to come. Thanks Lee for your excellent service.
Holly Zirbel
Holly Zirbel
22:34 08 Nov 20
We had extremely hard water with iron....Aquarius in Appleton was great. Set us up with a new system and our water is great now. We can finally drink water from the tap.
Jon Fila
Jon Fila
19:27 06 Nov 20
Just moved to a house where there were some confusing plumbing issues. They patiently spent some time trying to trace the issues and provided helpful information and were even able to solve one of them while being honest about the potential need for more investigation. I would definitely recommend their services. I previously used Aquarius for a Kinetico home water system and will be using them again for HVAC service. Glad to know a trustworthy organization is available for all of these needs.
Joe Carlson
Joe Carlson
18:27 04 Nov 20
Always professional and personable.Our water used to have heavy iron it and this system cleaned it right up!
Michael Van Domelen
Michael Van Domelen
16:27 03 Nov 20
I am and have always been satisfied with the support provided by John Warnke! John has explained what is wrong and why it may have happened. He is prompt and always friendly! Very much appreciate the service provided by Aquarius!
Duane Teske
Duane Teske
12:04 30 Oct 20
Excellent service great K Club visit Thank you
Wendy Simonson
Wendy Simonson
00:48 30 Oct 20
Tony was friendly and knowledgeable! I would highly recommend!
Denny Thompson
Denny Thompson
23:23 29 Oct 20
Showed up on time, very knowledgable, answered all of our questions. Nice guy.
Ed Simmons
Ed Simmons
01:32 24 Oct 20
I received excellent service it will take a day to set then I can use it.
Rebecca Staut
Rebecca Staut
15:03 23 Oct 20
Fast, fair, efficient, professional and friendly.
Albert Bellg
Albert Bellg
13:31 23 Oct 20
John was professional and friendly, kept us well-informed about the nature of the problems we were facing and several alternatives to solve them.We’d be glad to work with him and with Aquarius Home Services again.
Scott Steinberg
Scott Steinberg
23:09 21 Oct 20
Very professional and helpful.
John Wulff
John Wulff
20:04 21 Oct 20
Great install crew. Nice compact unit too!
ISRAEL CONNECTION
ISRAEL CONNECTION
14:52 21 Oct 20
Very happy with service.
Nancy Mackenzie
Nancy Mackenzie
00:34 20 Oct 20
The Kinetico team has always been extremely reliable and knowledgeable. It’s a big relief to know the job will be done right. Thank you!
Dana Mitchell
Dana Mitchell
18:59 19 Oct 20
David is a sheer delight. Not only is he a super nice gentleman, he explained everything in detail for me. He made sure that I understood everything he was looking at and things that needed to be fixed, as well as other options for me to consider.Thank you so much for sending him my way.Sincerely, Dana Mitchell
Marilyn Cavanaugh
Marilyn Cavanaugh
17:18 16 Oct 20
We are extremely pleased and Trevor was an A one technician
Judy Ghent
Judy Ghent
17:44 15 Oct 20
Wade arrived on time & even though he had to make a trip to town for a replacement part the entire service call was completed satisfactorily within a very short time.
Kevin Gilbert
Kevin Gilbert
16:28 13 Oct 20
Prompt, friendly and knowledgeable service as usual.
Carole Plattner