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Reviews from our satisfied customers

Shawn Flanagan
Shawn Flanagan
16:09 30 Sep 21
Years after initially becoming a customer, Aquarius continues to live up to their reputation in quality, knowledge, and service. Staff is always kind and friendly. Highly recommend them for their softeners & water filtration systems!
David Girtz
David Girtz
14:04 29 Sep 21
Alex from Aquarius Home Services was prompt, professional, and prepared to do a furnace and AC maintenance call! He was courteous and explained everything he did during the inspection. We have a vintage (1976) Montgomery Wards furnace and a 1990’s era Air Conditioner and he informed us that they were in great shape! They are now in top-top condition after his inspection! I think that we will be using Aquarius Home Service in the future thanks to this most pleasant experience!
Connie Lietzau
Connie Lietzau
19:05 28 Sep 21
Replaced 21 year old furnace and central air conditioning. Chris Oigard and Chris Clemens did an amazing job replacing our furnace and air conditioning. They went thru the systems with us before they left. Very professional! Highly recommend.
Pheng Xiong
Pheng Xiong
22:47 23 Sep 21
Very professional installation (shoe coverings, transition mat, and COVID precautions).
Kelsie Thompson
Kelsie Thompson
18:51 23 Sep 21
He's always pleasant and gets the job done in a timely manner. Thanks for the service!!
Joshua LaBelle
Joshua LaBelle
21:33 20 Sep 21
Great response time and service. Had a leaking valve that was able to be replaced in less than 30min. I would recommend this company!
Keziah Quayson
Keziah Quayson
14:00 18 Sep 21
Cooper was knowledgeable and did his work within time.very polite and friendly. Thank you sir
Tye Roberts
Tye Roberts
18:49 17 Sep 21
Great service!
Cade Roberts
Cade Roberts
17:54 17 Sep 21
Brent and Alex did a great job with my water softener and drinking water system install!
Tony Zanko
Tony Zanko
16:24 17 Sep 21
Shawn walked me through every step he took on this service call and answered everything I asked. He also provided information that was useful for ongoing use of the Kinetco system and our water service in general.
Nancy Lahmann
Nancy Lahmann
18:26 16 Sep 21
Sean came to evaluate my current heating system and found many potentially dangerous problems. He explained everything well and showed me the problems. I am so thankful for his expertise and honesty. Excellent!!
Richard Barnett
Richard Barnett
00:19 16 Sep 21
Great job in and out water is now perfect
Tom Rocheford
Tom Rocheford
14:29 15 Sep 21
Alex was excellent
Carleen Anderson
Carleen Anderson
15:30 13 Sep 21
Friendly. Thorough Decisive & answered all concerns as a customerThank you Travis
Terry Roberts
Terry Roberts
11:31 13 Sep 21
repair water softener
Cindy Love
Cindy Love
01:37 11 Sep 21
We live in the country and can now drink the well water. This was our 6 month service call, Lee was excellent and very professional. Thank you
amanda king
amanda king
17:44 10 Sep 21
Awesome job Cooper !! Very friendly and fast! Even accommodating to my annoying barking dog !!! Thank you !
Todd Morgan
Todd Morgan
00:16 10 Sep 21
Joe was prompt, did an excellent job explaining everything that was necessary to improve our water quality during the service call.
Dean Scheidler
Dean Scheidler
00:12 08 Sep 21
Shawn did an awesome job testing the quality off the water in my home but also explaining the process and offering me options without pushing for a quick sale. Very professional, knowledgeable and courteous.
Mavis Holden
Mavis Holden
19:57 07 Sep 21
Trevor, as always, is a great, friendly service man! Thanks, Trevor!
Brian Kluge
Brian Kluge
20:45 03 Sep 21
I called the show room on Thursday and was able have a person come to our house on Friday. John called and said he was on his way. John was very knowledgeable and fixed our problem. We have used these people before and have always had very good service.
Carol Johnson
Carol Johnson
15:01 03 Sep 21
They did an excellent job of explaining things to us, keeping everything clean and being conscientious of social distancing and masking. Great job!
Brett Sydlewski
Brett Sydlewski
14:05 03 Sep 21
Justin is very easy to work with. He listens to what you need and responds professionally. You can count on Justin to do an excellent job for you installing water treatment equipment.
Jody Hinkle
Jody Hinkle
13:38 03 Sep 21
Excellent installation. Communicated well. Explained my new system. Mike did a great job.
Bill Fernow
Bill Fernow
18:47 01 Sep 21
We had Aquarius out to service our 25 year old softener. They were courteous, professional and informative. Highly recommend them for your service needs!
Joseph Hoesley
Joseph Hoesley
22:25 31 Aug 21
Our professional Derek was extremely thorough, explained what he was going to do, finished the worked, left the work area clean and did a very professional job and fixed our problem.
Joyce Echternach
Joyce Echternach
19:58 31 Aug 21
The service was wonderful. Lee answered all our questions and was very knowledgeable on the workings of the softener. Great job!!!
Gary Long
Gary Long
02:46 29 Aug 21
Rance was very professional and knowledgeable. He installed the unit very quickly.
Kathy Diffley
Kathy Diffley
18:46 27 Aug 21
Cooper/Copper was most pleasant, efficient, knowledgeable and punctual! He was good about forewarning me when the water was going to be turned off. A very good experience!
David Jenson
David Jenson
14:42 27 Aug 21
The process from Sales to installation was a seamless process.The installer was extremely courteous and attentive to questions. The attention to detail given to the installation was top notch.
Wade Owen
Wade Owen
14:30 27 Aug 21
Mike was very helpful & knowledgeable & took care of us in a very efficient manner.
Matthew Flasch
Matthew Flasch
17:16 24 Aug 21
A well run family business!
Dave Foss
Dave Foss
16:49 24 Aug 21
Derek was very knowledgeable and polite I would recommend him to anyone.
Wayne Hass
Wayne Hass
16:22 23 Aug 21
Tremendous team at Aquarius! We filled out a card at Game Fair in Ramsey, MN and were contacted the next Monday. Home visit to test our well water and present options was short and sweet. Craig did a great job with no pressure to purchase. Once we decided to go with the Kinetico system, we set a date for installation. Cooper did the installation in about 2 hours and we are now up and running. He also was very polite and explained our new system in detail. We opted for the maintenance plan and I am done with hauling salt. Thanks to all!
James Tracy
James Tracy
19:29 20 Aug 21
Great company. Rance and Joe (Training) were my technicians and they were stellar. Admittedly I didn't know much about my Kinetico systems after moving into my home. They went to great lengths to explain the products I have, how to maintain them correctly and offer multiple options to fix my issue. Extremely knowledgeable and passionate about the products that they service. High quality products will demand higher priced repairs, but I never felt like I was being mislead or forced into doing something that wasn't necessary. My only issue was that since they are based 45 minutes from me, and are very busy, it took a long time to schedule an appointment. Fortunately for me, it was worth the wait.
Barbara kelley
Barbara kelley
14:41 19 Aug 21
Jared arrived promptly with Covid protocols. He performed a knowledgeable assessment of my equipment and provided a detailed explanation of the needs. He had all the needed parts and was able to complete all service. Jared was friendly and professional. As always my experience with Aquarius Water Conditioning was excellent
Becky Popp
Becky Popp
18:26 18 Aug 21
We had the pleasure of working with Aquarius again in regards to our central air unit. The service tech went above and beyond, along with the customer service affiliated with our request, to assist our needs. Not only did the tech explain what the issue was, he went over the details of what needs to be repaired. We will definitely continue utilizing their services!
Terrell Devon
Terrell Devon
20:48 12 Aug 21
Very assertive/knowledgeable and prompt
Linda Sandstrom
Linda Sandstrom
21:23 11 Aug 21
The technician was very informative and answered all my questions and solved the problem we called him to the house for so I was very happy with the visit.
dale schmidt
dale schmidt
00:02 10 Aug 21
Developed an issue with our water softener, wasn’t a major issue but annoying at best. Brenden came out to service it. Explained in detail the issue involved and the options to remedy it. Worked hard to keep water spill to a minimum (it is a softener after all) and completed the repair promptly. Highly recommend their service team and Brenden
Dylan Nelko
Dylan Nelko
15:22 06 Aug 21
Kinnetico made it a smooth process from sales to install. The water tastes great and comes out fast!
John Seal
John Seal
23:12 04 Aug 21
Cooper did a great job, he was on time, courteous and very neat. He was great with my dog and son, and was terrific at explaining how everything worked. He did very well both before the project started, kept me updated on progress and explained details after installation.
paula zillmer
paula zillmer
16:26 04 Aug 21
Had a water softener, clean drinking system, as well as a sink in garage installed. They were courteous, professional, and informative. I've had to call with a couple questions and they were quick to answer them as well as offer someone to stop out and look things over. Couldn't be happier with their services. I have already recommended them to people and will continue to do so.
claudine anderson
claudine anderson
19:02 02 Aug 21
Friendly and knowledgeable. Provided good info to make an informed decision to buy a new system. Installed and functioning. Couldn’t be happier.
Joanne Dodd
Joanne Dodd
16:32 28 Jul 21
John was professional, easy to talk to, got the job taken care of. I recommend their service
Laura Pavwoski
Laura Pavwoski
14:42 26 Jul 21
EXCELLENT customer service, quality of work, on time, friendly & professional. I would HIGHLY recommend to anyone.
Chris Mathisen
Chris Mathisen
20:57 23 Jul 21
Very friendly and professional. Took the time to explain our new water system and did great work.
Dena Baldwin
Dena Baldwin
16:56 23 Jul 21
Jason was our service man he was a Very nice gentleman . He explained everything and was easy to understand. We would definitely have him back again.Sincerely,Dena Baldwin
Jason Olson
Jason Olson
18:10 21 Jul 21
Istalled water softener system. The rsults were immediately terrific.
janei2
janei2
19:48 20 Jul 21
We were so impressed with Shawn Ross and the thorough work he did. He was so informative and answered all of our questions. Very personable and nice! Thank you, Shawn!
Solange Hommel
Solange Hommel
16:06 20 Jul 21
From start to finish, this company proved friendly, professional, and efficient. Brent and TJ showed up in time, listened to my concerns, answered my questions, and kept me informed of every step along the way. They made an effort to provide me with the most cost effective solution rather than using my lack of plumbing knowledge as an opportunity to upsell. I will happily work with them again should the need arise.
Mendy Oukrop
Mendy Oukrop
14:33 20 Jul 21
Jason, our technician, was very knowledgeable and friendly!
dave wickert
dave wickert
20:46 19 Jul 21
Solved the problem and repaired.
Rick Crawford
Rick Crawford
15:42 19 Jul 21
Brendon was "Awesome"Very professional, extremely efficient, kind, and courteous. He explained things to us so we understood, and took his time to make sure we were satisfied customers with our water system. Brendon definitely went above and beyond. You can tell he really cares about what he does, which in turn will promote Aquarius by far.Thank you!😊
Ben Chouinard
Ben Chouinard
15:41 19 Jul 21
The service technician Jeff was very knowledgeable and very quick.
JESSICA RHINE
JESSICA RHINE
16:21 15 Jul 21
Excellent communication with servicer. Very knowledgeable. Shout out to Cory!
Kara Callanan
Kara Callanan
21:41 12 Jul 21
We were updated and informed with phone calls and text messages about our appointment and the timing of our technician. Our technician Jeff, was so polite and kept us informed on everything that needed to be done and what he did. Great service!!!
Jeff Baumgartner
Jeff Baumgartner
20:29 12 Jul 21
Excellent Technician service from Lee Morris!!!
tom rombach
tom rombach
13:52 12 Jul 21
The salesman and the installer were both very helpful and knowledgeable. It was a great experience and they were very helpful. It was a very good experience and I would highly recommend Aquarius.
Bonnie Wentzel
Bonnie Wentzel
21:57 10 Jul 21
We were very happy with the prompt and courteous service we received from Aquarius/Kinetico of Bemidji. The office staff and our service technician, Lee Morris, was second to none in their response to our problem and how they handled it quickly, effectively and with a refreshingly friendly demeanor we thought could no longer be found. We will recommend Lee, and the staff, and, of course the unbeatable products from Kinetico to all our friends and anyone who has the need for water conditioning products and service.
Linda Elbers
Linda Elbers
21:43 09 Jul 21
Great service! Friendly and informative. I would definitely recommend Aquarius!
Paul Ellis
Paul Ellis
15:08 08 Jul 21
Brian and Cooper are very helpful and professional. Will recommend to everyone. Thank you!
Christopher Speak
Christopher Speak
21:34 07 Jul 21
Maile was great and the installation seem less. The water tastes and smels great. Thanks to the Aquarius team and Kinetico for great service and products.
Darrel Robertson
Darrel Robertson
00:11 04 Jul 21
Excellent and timely service by a friendly, helpful professional
Brian McGrath
Brian McGrath
22:09 01 Jul 21
Our tech, Cory, was very knowledgeable and personable. Called to tell me when he arriving and showed up on time. He was able to quickly diagnose or issue and make the repair. Would definitely ask for him again. Very happy with the outcome!
Ronald Raab
Ronald Raab
20:11 01 Jul 21
Very excellent service. The tech Travis was very courteous.
Miranda Vertnik
Miranda Vertnik
15:44 01 Jul 21
Blake did a great job walking us through the maintenance of our water systems at our new home. He was thorough in his work and very helpful.
Tammara Walters
Tammara Walters
13:33 01 Jul 21
Great service from Jeremey the sales rep to our technician Brenden PagelI knew who was coming to my home via text with a photo and brief bio about each of themCourteous, respectful, explained the system very wellAlready we find our water is absolutely greatThree years after using a different service and now we can drink and cook with our waterThank youTWalters
John Cassady
John Cassady
20:24 30 Jun 21
Fixed the water softener. Did a great job.
Larry Abler
Larry Abler
13:58 30 Jun 21
Travis did a great job of finding the problem and replacing the faucet. Very cordial and timely service. GOOD JOB!
Ruth K.
Ruth K.
19:41 29 Jun 21
Rory came to check our water systems. He changed the filter in the water softener and added salt. He also changed the drinking water filter. He made sure everything was working properly. He’s always reliable and friendly.
Val Wallrich
Val Wallrich
16:44 28 Jun 21
Andrew was great, you alway meet and exceed my expectations, thank you!!
Sue Midboe
Sue Midboe
23:59 26 Jun 21
They arrived in a timely manner and were very polite. Corey was especially understanding and informative. Fixed my issue and explained my options for improvement very clearly.
Priscilla Bergstrom
Priscilla Bergstrom
22:06 25 Jun 21
Awesome service! Great job! Very professional and informative.
Karen Bonick
Karen Bonick
21:19 25 Jun 21
Not happy right now. Gentleman was here to fix the problem. When he left with my check he said it was fixed. Not fixed. Still sputtering and pipes are still banging. Just had a very informative conversation with Becky. She explained something's to me and we agreed to a two week wait to see if things improve. Thankful for the talk.
Wanda Anderson
Wanda Anderson
19:50 23 Jun 21
Efficient, on time, thorough explanation of maintenance done, good with senior pup too!
Robert Annen
Robert Annen
18:24 22 Jun 21
Wonderful.
Sandy Loos
Sandy Loos
12:05 22 Jun 21
Thank you for your timely and professional service. From first phone call to installation we were very satisfied! After first day can tell a great improvement in our water quality. Thank you!
Tom Rudolph
Tom Rudolph
18:40 21 Jun 21
Great service! Would highly recommend. Brenden Pagel out of Eau Claire was very patient and taught me a lot about our water system.
Matthew Hanson
Matthew Hanson
13:58 21 Jun 21
Trevor did a great job
Gretchen Wolertz
Gretchen Wolertz
17:43 18 Jun 21
Jared was so polite & very careful while here. Very efficient and left everything cleaner than when he arrived. I’d recommend him to anyone. I’d prefer to have him next time I need service. I
Karen Simkins
Karen Simkins
01:43 18 Jun 21
Mike did an excellent job. He keep us informed on the progress. He got us involved when there was any question. The job site was clean when he left.
Jagath Karun
Jagath Karun
18:31 17 Jun 21
Derek did a fantastic job moving my softener unit to prepare for my basement remodel. He was thorough and professional.
Darlene Schorr
Darlene Schorr
15:54 17 Jun 21
Jared Arne came today and he was wonderful! It's been a year since installation, so he changed the filter, put one more bag of salt in, and checked everything out!! He was courteous, pleasant to talk to, and I told him NEVER to bring his 'spotted python' with him to deliver salt!!! 😫😖 We REALLY love our water now!! Haven't had to clean the coffee pot for this whole year!! 🤗
Darci Koller
Darci Koller
15:49 16 Jun 21
Brenden Pagel came out to our home this morning to service our water system. We were more than impressed with his service. He was down to earth and explained everything in great detail. Very professional, friendly and knowledgeable!
Jeanette West
Jeanette West
15:00 14 Jun 21
Helpful, polite and explained everything well.
Janet Boeckmann
Janet Boeckmann
21:09 11 Jun 21
We have the plan where Aquarius comes out and check our water softener , replacing filters , leaving bags of salt. Keeping it in great running order. The service person Jared was right on time. He was professional . We are pleased with Aquarius.
Tom Watson
Tom Watson
17:25 11 Jun 21
Everyone I came in to contact with at Aquarius was courteous and professional. Salesperson was low pressure. Installer arrived on time and was very neat in his work.
Suzie Tinaglia
Suzie Tinaglia
15:26 11 Jun 21
Great customer service setting up appointment. Appreciated the attention to detail that they provide in knowing the systems we have and what is needed. Tech was so helpful, knowledgeable, good at communication, I’d highly recommended Aquarius!!
O_Scale_Trains
O_Scale_Trains
03:38 10 Jun 21
Cory arrived on time after having provided an arrival time earlier in the morning. Excellent communication, workmanship, and overall installation. Would recommend to potential customers.
Ruth Sweet
Ruth Sweet
00:30 10 Jun 21
Cordial employee and arrived at exact time he indicated. Informed me of the issues and proposed work order and proceeded. He was very neat and respectful of my home.
Susan Metzger
Susan Metzger
18:06 08 Jun 21
We love Lee!!Great friendly attitude and a superb problem solver.He is very knowledgeable and helpful!
Samantha Morrison
Samantha Morrison
15:15 08 Jun 21
I’ve had three technicians come to my home from Aquarius - Thomas, for my heating and cooling system, and Andrew and Ryan for my water and filtrating system. All three of these guys were absolutely wonderful!!! Informative, professional, respectful, and obviously cared about their customers! Thank you!
Heidi Limpert
Heidi Limpert
21:12 07 Jun 21
Super friendly, helpful guys. Thanks!!
Sandra Johnson
Sandra Johnson
18:29 06 Jun 21
Great system for my situation. It is expensive but it is worth it. Staff was super to work with and very accommodating to my schedule.
Jason Blair
Jason Blair
19:41 04 Jun 21
Ham Lake has terrible water, but Aquarius installed and maintains our Kinetico system. Their service has always been excellent. As of this review, Jared was timely and professional, explained everything clearly, and left everything cleaner than he found it.
David Wheeler
David Wheeler
19:27 04 Jun 21
Brent was great! Very helpful and informative. Excellent knowledge and customer service.
Tom Turcotte
Tom Turcotte
17:31 04 Jun 21
New water softener
Paul Martinek
Paul Martinek
01:42 04 Jun 21
Very good!
Taylor Collins
Taylor Collins
00:25 04 Jun 21
Jared was friendly, helpful, and professional! Aquarius always sends the best folx. Top notch customer service every time.
Joanne Thorson
Joanne Thorson
20:52 03 Jun 21
Service guys were really nice...we love our water system!
Matt Galles
Matt Galles
18:57 03 Jun 21
I had Kinteico out to my business yesterday. We purchased an iron remover system for our campground. We had requested Brent. He is from the Alexandria area. He installed our last system 5 months ago in our house. He did an amazing job on our house. He did an amazing job on our campground. He was very quick at what he did. He seem to be very meticulous. He actually took the time to make sure our plumbing lines looks straight, which you don’t see plumbers do much more anymore. Kind of a good old-fashioned plumber. He was genuinely concerned that I was happy with the installs. He asked me several times if there was anything else he could do. He was very very professional. I did not feel like he was trying to rush me. I will continue to recommend him in the future for any of our needs. I would recommend Brent to anybody that is looking to have a Kinetico system installed. Really really appreciate Brent!!! 5 ✨ all the way!
Kathy Schleichert
Kathy Schleichert
17:02 03 Jun 21
Rory was knowledgeable and professional. Listened to us and solved the problem quickly.
culiece _
culiece _
18:17 02 Jun 21
Excellent service. Answered all my questions. Efficiently checked out softener installation and re-installed water purification unit under sink. Always a pleasure doing business with Aquarius' service people.
Zach Filipek
Zach Filipek
01:19 02 Jun 21
We had a great experience once again with the Aquarius Home Services / Kinetico co.We had them come check out our water heater at our cabin as we knew it was old and had a feeling it was on its last leg. (Turned out to be 30yrs old from 1991) they immediately smelled some gas coming from the unit and advised we replace it right away. Although they didn’t even have an opening on the schedule for that week, just two days before the big Memorial Day weekend, Jason offered to pick up the job after his others were complete the next day, even though it meant he’d probably be working late. He showed up the next day and got the water heater swapped out in no time. And he went above and beyond when he handed me a part I mentioned the day before that I’d just discovered I needed to fix a running toilet. A very nice gesture which saved me a trip into town to go find the part myself! On one hand I couldn’t believe he would go out of his way like that for us, on the other hand it was the exact level of service we’ve been receiving from this company every time we work with them, going above and beyond the call to make us undoubtedly satisfied customers!This company proves to be the best in the business, offering great prices for the best quality products, with the best warranties, and the most professional service. When they visit, they are on time, clean and professional. They are quick but don’t cut corners. When they’re done, everything looks perfect, you feel comfort knowing the job was done right, and that you have a reliable new system in place for years to come.We look forward to working with this company again on future system upgrades we plan to invest in at our property.
Jill Bernard
Jill Bernard
16:01 01 Jun 21
Rance, was professional, polite and thoroughly explained the repair needed, along with all the service options available to me. I would highly recommend Aquarius Home Services.
Amy Johnson
Amy Johnson
16:40 28 May 21
The representative did a complete job. He explained everything and made sure every part of our system was operating at peak levels. He also shared advice on what to do in the future to best run our system. He was very courteous and professional.
Michael Wiskow
Michael Wiskow
22:54 27 May 21
Brent was knowledgeable and didn’t shy away from any questions I had. He came prepared and ready. He was able to find an easier solution to our water lines and saved us a lot of hassle of dealing with sheet rock on our ceiling. Very pleased with his service.
David Mark
David Mark
19:24 27 May 21
Trevor is absolutely fabulous, great guy, very friendly, nothing but good to say, every time he comes out, 👍
Al Lothert
Al Lothert
19:52 26 May 21
Job well done.
Richard Westmore
Richard Westmore
16:05 26 May 21
Excellent services by Trevor from Aquarius Water Services in Bemidji, MN on my Kinetico water softener.
Marilyn Cavanaugh
Marilyn Cavanaugh
18:16 25 May 21
We always look forward to Trevor. He is very professional, knowledgeable and friendly. He is an amazing technician
Cooking with J
Cooking with J
17:47 25 May 21
Copper and Matthew were great! Such professionalism alongside being down to earth and very nice. They explained everything thoroughly and didn't make me feel stupid for asking any questions. Very helpful and kind!
Dave Fagan
Dave Fagan
14:06 25 May 21
Cory was great! Very personable, polite and knowledgeable. Worked hard and had my hot water heater replaced quickly.
Karen Filloon
Karen Filloon
13:01 24 May 21
Rory checked my water softener and drinking water system. Took the time to not only test my kinetico water but explained what was wrong and options to fix it. I appreciated the effort it took to make everything right. I had peace of mind to know my water is safe to use.
Dennis Lund
Dennis Lund
18:29 22 May 21
I had my Kinetico system installed yesterday and it is early yet but I reallythink I am going to appreciate that I had it installed.Water quality seems very good.The main reason I am writing this is because of the excellant job the installer Brent Hoemberg did.Was very courteous,worked very efficently,quality workmanship and was very thorough explaining how system worked.He went over things I could expect and what needs to be done in the fall whem we take system out for winter.Brent was very knowledgeable about the system and was a great guy to talk to.
Grant, Deb Armstrong-Hart
Grant, Deb Armstrong-Hart
18:19 21 May 21
Cory did his usual fine job, everything is working well, everything cleaned up when done.
Sue Cutler
Sue Cutler
15:15 21 May 21
As always, Trevor was great. Personable, helpful, and informative. Love getting the e-mail, text, and phone call to let me know he's coming. Great company to have. Thank you.
Rick Collins
Rick Collins
21:23 20 May 21
Technician Jeff got everything in our water system squared away, explained to us. We appreciate Aquarius’s consistent timely response and the care they take to keep our home clean - Jeff even brought his own entry floor mat on this rainy day! Only wish they had HVAC techs over here in Hayward area.
Joanne Dodd
Joanne Dodd
17:34 20 May 21
We just had a new Kinetico water system installed this morning by Cory from Aquarius Home ServiceWe couldn’t be more pleased on how courteous he was. After he neatly installed the system he went through the operation of it with us. We look forward to using this system for years to come. Thank you for a job well done.
Gary De Moe
Gary De Moe
17:06 20 May 21
Brenden Pagel, our service technician, arrived promptly, performed a series of testing checks, explained each step in a comprehensive manner, and, all while engaging covid-19 safety protocols.
Andy Keller
Andy Keller
12:09 20 May 21
Great service!
Christine Duchow
Christine Duchow
18:26 19 May 21
We’ve had Kinetico for many years and have always appreciated the high level workings of the water softener. In fact it’s so well done we didn’t realize that we were supposed to change the filter every six months and it hadn’t been changed for years and still tested soft water. Now they have a system set up for us so that it will be changed when it’s needed. The technician Jared was extremely competent, knowledgeable, non-judging and friendly. We hope he will come back to service our system whenever it needs it.
denise specht
denise specht
16:32 19 May 21
Aquarius Home Services promptly scheduled me to have my old water softener system looked at. Rory did a great job identifying the issues and explaining them to me. I now have a new system and my concerns were met. Rory was responsive and got me on track with a schedule for future maintenance, something I was lacking.
Diane Johnson
Diane Johnson
20:11 18 May 21
Jared was the technician and he was a delight, efficient and so very professional !I am grateful to have this kind of service.
Kevin Deetz
Kevin Deetz
16:22 17 May 21
Not only am I happy with my system but I couldn't ask for better service, Brenden Pagel was more knowledgeable than he gets paid to be! He was beyond professional and was able and willing to answer every question I sent his way even if it wasn't directed to the system he was working I. He helped Aquarius Home Service, Kinetico build a customer for life.I'll be requesting him to come back!5 STARS over and again.
Sim Ngiratregd
Sim Ngiratregd
03:56 15 May 21
Andrew provides excellent services always go above and beyond making sure our water system is at optimal performance. This last visit he took the time to find the root cause of intermittent leaks and replaced the defective part that had hair line cracks. He also took the time to show me the best techniques to replace the coarse filter. I call him Fivestar Andrew
Diane Grooms
Diane Grooms
22:44 14 May 21
I got a lot of really good information on my water softener and how to avoid a flooding issue in the future. Great info on a drinking water system, sensors, and future maintenance of my Kinetico system.I was very happy to know my Kinetico system is working very well.Joe get a 10 from me. Thanks.
Ed Drengler
Ed Drengler
18:37 14 May 21
Mark did a great job with our water heater. This is the second time for separate issues I had to use Aquarius and I am very pleased with the service. I requested to use the orginal plumber John unfortunately he was off but Mark did just as good of a job and very personable and professional. Thank you for being there for us when we needed the job done.
Jake Uhl
Jake Uhl
16:15 14 May 21
Worked with Rob for my consultation and James for the install of my water softener. Rob was very friendly and professional and I appreciated his recommendations for my needs which seemed very reasonable. Install was only 2 days after consultation and James was also friendly and professional and made sure to explain all I needed to know. I really appreciated the prompt response from Aquarius, especially right now when its so hard to find good contractors for any sort of household work.
Joe Capistrant
Joe Capistrant
19:11 13 May 21
Mike K. is an awesome person!
Jeff Sorum
Jeff Sorum
18:05 13 May 21
Brent did a fabulous job. He explained the system well and we look forward to clean water.
Scott Schulz
Scott Schulz
15:41 13 May 21
Techs showed up time, did a great job and kept is informed every step of the way. I would highly recommend Aquarius to anyone!
JT 'Datasavage' Savage
JT 'Datasavage' Savage
13:36 13 May 21
I will say that I found it a mistake to trust another plumber and I am glad I reached out to Aquarius. The gentleman who came to our home was professional, and polite. He explained everything, offered suggestions and fixed the issue. He didn't try to upsell but did tell us suggestions going forward if we would like to improve the quality of our water. Will be using again and again for service.
Barbara Anderson
Barbara Anderson
01:15 13 May 21
This service is amazing. Inexpensive and thorough, they come regularly to carry the 40 lb softener salt bags downstairs and fill the reservoir, then check the system including the RO filter under the sink. Plus, this time, we needed help with plumbing connections. No problem at all. They even moved up our appointment to get it done earlier.I recommend this service and hope they stay around while I age...gracefully. 😉
Joe S
Joe S
14:58 12 May 21
Very happy with the install. Pricey, but worth it immediately.One of the plastic tubes connecting bolts had a small leak we noticed a couple hours after install. Their technician came out that evening at 7:30pm to replace the defective connecting bolt. Try getting your plumber to do that!
Liz Gangl
Liz Gangl
12:55 11 May 21
Mike is great! Friendly, on time and efficient. Knowledgeable about the product and services.
Glen S.
Glen S.
04:47 09 May 21
Your people are the best ! From my initial phone call with Leigh Ann T, customer service representative, to our water specialist Bryan M. who is very knowledgeable on the product line, and pricing. Our master plumper Dave G. who turns copper pipe into an art form and Jason A service technician who takes pride in his work and makes sure I understand everything on our reverse osmosis system . He also helped me set up my phone with filter change reminders.We are proud to be part of the Aquarius / Kinetico family Thank you. Glen and Julie Stahnke
Mary Jo Schnell
Mary Jo Schnell
20:05 07 May 21
Jake checked the water and water softener today...everything checked out great!! He also delivered 11 bags of salt. He was kind, helpful, thorough, and knowledgeable. Thank you, Jake
Kevin Rousseau
Kevin Rousseau
17:07 07 May 21
Service tech was very knowledgeable and willing to put in the effort to find the problem. Discussed all options available. No pressure to commit. Definite going to consider their estimates.
Linda Zismer
Linda Zismer
21:15 06 May 21
Cory knew right away the problem. He fixed it quickly. He was very polite and wore his mask and foot coverings.
Jason McDonald
Jason McDonald
19:07 06 May 21
Travis showed up to do the installation of our system. He was fast, friendly and very knowledgeable. Aquarius was able to help us with poor water quality from our new well which was very high in Iron. I highly recommond Mark, Travis and the rest of Aquarius to anyone dealing with water quality issues.
Renae Balmer
Renae Balmer
16:03 06 May 21
Great job as always! Thanks!
Kathy RoushSheridan
Kathy RoushSheridan
17:28 05 May 21
Trevor was wonderful, prompt, efficient and friendly. Having Kinetico filtration has made a huge difference. We no longer have rusty toilets, showers, or sinks. We also got the drinking water option. It’s great not having to lug 24 packs of bottled water in each week and I like the effect this will have on the environment.
Stacy Brenny
Stacy Brenny
22:36 04 May 21
We had the privilege to have Lee Morris! He was great and very thoroughly attentive. I definitely would recommend him to anyone as a tech. He was humorous and assertive. Thank you Lee and making a decision to go with Aquarius Company and purchasing with Kinetico.Sincerely Valuable Customers,Raymond and Stacy BrennyThank you for coming through so quick!
Dave Wiener
Dave Wiener
19:46 04 May 21
Was great
Brittany Boyle
Brittany Boyle
18:06 03 May 21
We had such a good experience! Wayne came and looked around, examined the unit, inside by the breaker, and out in our garage. He did a good job explaining the issue, even took pictures for us to see and explain to us. Before he even did anything he gave us a quote as to what it would be and options we would have. After he was done, he gave us a nice report and wrote down his own notes for us. Would definitely recommend them!!
Jeff Tuthill
Jeff Tuthill
14:38 03 May 21
Rory did a nice job of servicing our Kinetico system. We really like the Kinetico system.
Tom Golden
Tom Golden
16:36 30 Apr 21
Just got the new water system installed, Brent was very good, clean and professional. It looks good and is placed perfectly without using much floor space.
Jim Sagstetter
Jim Sagstetter
01:42 30 Apr 21
Very professional and responsive. The Salesman (Kevin) was friendly, knowledgeable and gave us a detailed analysis of our water along with options for making the water better. The installer (Cameron) was prompt, efficient and was open to our suggestions on equipment location. He gave a thorough explanation of the system and maintenance. We were very unhappy with Culligan and looking forward to our new system.
Jesse Reed
Jesse Reed
21:35 29 Apr 21
Excellent service and professional as always! Our recent service all technician (Brendon Pagel) was very knowledgeable and explained things well. Keep up the good work!
pat mcneely
pat mcneely
23:11 28 Apr 21
Service was excellent Blake was very informative He installed new water filters He also did maintenance work on our Aquarius system.
Brianna Bushendorf
Brianna Bushendorf
17:50 28 Apr 21
Wonderful customer service. Easy to schedule, flexible hours, both the sales man and the technician were a joy to work with.
John Melrose
John Melrose
21:24 27 Apr 21
Brandon Pagel was the Service Technician. He did a great job. He came to service our water softener. He was able to find out what was wrong quickly, and fix it. He also tested our water both when he arrived and after he had fixed the water softener. He was very professional in dealing with us, and was very good in explaining what had happened and what we could do to prevent it from happening again. We were very pleased with his work and would ask for Brandon Pagel to be our Service Technician for any future service calls.
Darren Sundgaard
Darren Sundgaard
20:10 27 Apr 21
Honest and knowledgeable and good guys to work with.
Joe Hessburg
Joe Hessburg
19:41 27 Apr 21
Came when they said, filled it salt, verified stlll working properly after10+ Years
Carolyn Clause
Carolyn Clause
18:45 23 Apr 21
Rory was very thorough and knowledgeable. We appreciate his extra attention to detail and useful suggestions. Thanks for great service!
Jeffrey Rykal
Jeffrey Rykal
21:44 21 Apr 21
The technician was on time, knowledgeable, and provided a clean professional install. Couldn’t be happier with the service! Thank you!!
Linda Rindahl
Linda Rindahl
19:37 21 Apr 21
Brent was very pleasant, as helpful and informative as he could be under the circumstances.
Becca Golden
Becca Golden
00:33 21 Apr 21
I've been trying to work with Culligan for 3 years to get clear water. Aquarius comes in and in a matter of minutes after installation the issue is finally fixed! Wish I could post before and after pictures of the water in the toilet. I'm impressed.
Lauren Schroeder
Lauren Schroeder
16:49 16 Apr 21
Jeff was friendly and efficient. He ensured everything was working correctly and fixed my initial problem.
Marie Hartos
Marie Hartos
15:02 15 Apr 21
Fast, efficient, friendly, informative, and extremely tall!
Ann Stout
Ann Stout
22:24 14 Apr 21
Jeff showed up when he said he would and carried out the repair in a courteous and professional manner. We are delighted to have our reverse osmosis system back!
Mark Allard
Mark Allard
18:18 14 Apr 21
Travis was very knowledgeable, courteous and informative , answered all of my questions. Did an excellent job of explaining things.
Chris Baker
Chris Baker
16:21 14 Apr 21
Polite, fast, and knowledgeable!
Sue Haydar
Sue Haydar
22:28 13 Apr 21
John W was helpful, professional and fixed a major issues at my home. I trust the Aquarius team and my house functions better because of their water systems and assistance with all my plumbing needs.John, you rock!
Mary Ann Nystrom
Mary Ann Nystrom
21:52 12 Apr 21
We have used Aquarius for twenty years with good experiences every time. Rory was friendly, kind, professional, and efficient. He patiently explained everything and did a great job installing our new water softener.
Ken and Nicole Wertman
Ken and Nicole Wertman
14:41 09 Apr 21
Great job. Very professional and reliable
Cindy Steinberg
Cindy Steinberg
17:33 07 Apr 21
Excellent service. Explained everything. Very professional.
Larry Witt
Larry Witt
14:45 07 Apr 21
Great service tech
Mark Korstad
Mark Korstad
00:29 06 Apr 21
Excellent service thanks
Brent Hoemberg
Brent Hoemberg
03:09 05 Apr 21
Andy, Darrin, Wayne M and Kris. Super informative. Cleaned up after themselves. They have to come back to do some work and left materials all nice and tidy being very considerate of children living in the home! Thanks fellas for all you do!
Brian Doubek
Brian Doubek
23:46 02 Apr 21
Great folks to work with and explain everything to you in detail with the system and the water sample taken at home.
CHAD JOHNSON
CHAD JOHNSON
16:59 02 Apr 21
We are so happy with Aquarius Home Services. Eric was so knowledgeable about the system. He was so efficient and showed my husband how it all worked. He even took our old system we had with him. Everything Todd the salesman said they would do, they did! No empty promises! We are beyond excited to have this new system and great water!! We are so glad we made the investment!
Stephan Zweifel
Stephan Zweifel
16:04 02 Apr 21
Kinetco water system maintenance - excellent service!
Christopher Pappadackis
Christopher Pappadackis
00:34 02 Apr 21
Brent showed up exactly as described. He was knowledgeable, efficient and talked through the whole installation process. Explained what all the parts did and why they are necessary to help get our water back on track. Oh and the water is top notch.
Patrice Nelson
Patrice Nelson
14:49 31 Mar 21
Very quick response to our Kinetico water softener not working. After 20 years it died. Rory our service repairman was very efficient, knowledgable, and thorough. He had us back up and running by the afternoon.
Jeff Schwinghammer
Jeff Schwinghammer
01:22 31 Mar 21
Moved water pipes as part of my basement remodel. Service and price was incredible
David Ivance
David Ivance
21:59 30 Mar 21
Excellent professional service! Wouldn’t use anyone else!
Bec W
Bec W
22:29 29 Mar 21
Extremely friendly and helpful
jane hill
jane hill
19:38 29 Mar 21
Kinetico service Blake. Excellent!! Found issues under warranty I wasn't aware of. Very thorough and professional. Would definitely recommend @
Lonnie Marquette
Lonnie Marquette
15:35 26 Mar 21
Blake did an excellent and thorough job repairing my water filtration/softener system. He was timely, friendly, respectful and very knowledgeable. I appreciate the high level of quality with the service he provided.
Kevin Olson
Kevin Olson
22:53 25 Mar 21
Had awesome service, so friendly
thom brace
thom brace
20:42 25 Mar 21
Good communication. Punctual. Professional. Conscientious and quality work. Very appreciative of the business. Extremely happy with the results!Update 3/25/21: Derek performed annual service. Very happy with the attention to detail and personable visit. Realized the importance of the service contract and renewed. Our system is the best!Another 5 Stars!
Jeffry Lewis
Jeffry Lewis
18:08 25 Mar 21
The service was exceptional. The service person was very friendly.
Sandra Gillson
Sandra Gillson
17:56 23 Mar 21
Very knowledgeable and personable technician
Greg Krehbiel
Greg Krehbiel
12:42 23 Mar 21
We were very pleased with Travis's work. He was on time and very polite and worked very efficiently to accomplish the task. Thanks.
Justin Flatgard
Justin Flatgard
17:12 22 Mar 21
Thanks Brent! Very helpful and informative.
Rachel Ehlert
Rachel Ehlert
16:58 22 Mar 21
John was very knowledgeable and friendly and took care of the job in a timely manner. Thank you!
Rita Glazebrook
Rita Glazebrook
01:36 21 Mar 21
Ease of scheduling an appointment, excellent service and education from Rory, service technician, regarding drinking water system and water softener.
Katie Berndt
Katie Berndt
21:07 19 Mar 21
Our cabin’s heat went out causing the pipes to freeze with major damage to our Kinnetico system. Lee from Aquarius Home Services was assigned to assess the damage, which turned out to be worse than we originally thought. Lee is straightforward, transparent and an expert in his field. I appreciate his calm demeanor and can do attitude as we figured out the heart of the issue and next steps. I wholeheartedly recommend Aquarius Home Services and Lee, and look forward to working with them to get our Kinnetico system (and cabin!) up and running in good working order in the near future.
Sheila Jesness
Sheila Jesness
16:30 18 Mar 21
Brent was very timely and courteous as well as knowledgeable. Thank you!
Mei Young
Mei Young
17:34 17 Mar 21
The crew at Aquarius is always professional and friendly! I have a Kinetico water treatment system and they change the filters twice a year. It’s always been a pleasant experience.
Metta Kincade
Metta Kincade
23:09 16 Mar 21
Well ... lol. Jaco did the well flush and installed new take and pipes. These guts were very professional and did an outstanding job.Eric was the tech from Aquarius and he did an amazing job also!!! He was Very Professional, thorough and installed a new water Softener, R/O system and HoT water heater...all in record time!!.Everyone cleaned up after themselves and were a joy to work with!! I would Highly recommend these guys!!Thank you!!❤
John Marsh
John Marsh
18:14 16 Mar 21
Fantastic to work with
Lynn M
Lynn M
23:19 11 Mar 21
Kinetico water system regular maintenance. Service tech was Blake. He’s very efficient and professional. He has a very personable demeanor and is enthusiastic about getting the job done correctly.
Deanna Hargrave
Deanna Hargrave
01:07 11 Mar 21
Excellent customer service, very thorough with explanation of repairs and kept in contact of all service.
Jerry Hansen
Jerry Hansen
20:33 10 Mar 21
Great Kinetico service always! Trevor is very good at what he does, and is very honest and goes the extra mile on behalf of his customers. Both Trevor and Kinetico have been extremely fair with any service needs we have had. Thank you for that, we couldn’t be happier!-Candy Hansen
Justin Hermans
Justin Hermans
02:54 10 Mar 21
Cory did a great job as always and so helpful.
Liz Kraemer
Liz Kraemer
14:08 08 Mar 21
I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quicker and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems! 3/8/21: we had our 6-month checkup, and everything was great! He explained a few things, he installed salt, and he was on his way. We are still very pleased!
steven cross
steven cross
18:45 05 Mar 21
Very prompt and helpful and nice personality! Thank you!
Amy Boche
Amy Boche
22:40 04 Mar 21
Rory changed my Kinetico filters today, very nice gentleman, he was speedy and nice to work with.
Amy Lee
Amy Lee
20:45 04 Mar 21
Awesome customer service! Jason our technician knew everything about our system and was very nice!
jeffrey johnson
jeffrey johnson
18:39 04 Mar 21
Brendan was excellent at explaining the kinetico equipment to a novice well user.
Adam Adams
Adam Adams
18:38 04 Mar 21
Your technician Brendon Pagel was very courteous very professional and very informative
Emmanuel D'Huyvetter
Emmanuel D'Huyvetter
16:42 04 Mar 21
Brenden did a great job checking and then explaining what was going on and what we need to do .
Shane Kroeplin
Shane Kroeplin
21:29 03 Mar 21
We had hard water with sediment issues and wanted reverse osmosis. The immediate callback when submitting a request for their service was impressive. Both the sales and installation people were exceptional. We wanted a system that did everything we need and will still be around in 10 years when we need filters. I'm completely satisfied and would recommend.
Eddie Cragun
Eddie Cragun
17:54 02 Mar 21
Done a great job always welcomed Back
Janice Schwartz
Janice Schwartz
16:09 01 Mar 21
Lee is a very pleasant person and explains everything he’s doing in a way that all can understand. Always a pleasure.
Steve Jensen
Steve Jensen
15:07 01 Mar 21
Excellent customer service!
Benjamin Leanna
Benjamin Leanna
16:24 26 Feb 21
John was great. he got my system back up and running quickly and explained everything to me on maintenance. would highly recommend!
Kathie Fahrman
Kathie Fahrman
17:24 24 Feb 21
We have always had a great experience with Kinetico. Filters changed and serviced top notch. We are happy with our Kinetico water system.
Paul St Onge
Paul St Onge
18:59 21 Feb 21
Your technician was pleasant and ver knowledgeable
Sandra Schnick
Sandra Schnick
16:44 18 Feb 21
Problem with my water softener. Technician (Blake) was super. Very informative and showed me step by step what he was doing. I would definitely recommend him to others and will request him in the future.
Daniel Mikkelson
Daniel Mikkelson
00:15 18 Feb 21
best place around was really kind and very nice to work with they were fast to show up very friendly and great people I recommend them over any in town. thank you guys so much.
Mary Moberg
Mary Moberg
00:53 17 Feb 21
I had them out to look at a system I currently have . They were very professional, on time and explained things in a way I could understand.I will ask my family what they think and go from there.
Arlene Ludwig
Arlene Ludwig
17:35 16 Feb 21
Tony arrived within the timeline I was given. He was very professional and kept me informed. He was great to work with and I would highly recommend Aquarius to anyone.
Roger Mann
Roger Mann
16:32 15 Feb 21
Would be nice if have an ETA when tech departs to destination. The call 20 minutes prior was nice. Trevor was great!
Glenn Marklund
Glenn Marklund
19:24 12 Feb 21
Awesome!!!!Great service!!
Pam McLellan
Pam McLellan
19:50 11 Feb 21
We continue to be very pleased with our Kinetico system. The rates are competitive, the service is exceptional and the efficiency of the system greatly reduces trips hauling salt. We would happily recommend this system to anyone. When we moved from Champlin, MN to NW Wi, we left behind a complete Kinetico filtration system ("Big Blue). We inherited a competitor's system in WI and, after several attempts to get satisfactory water, switched it over to Kinetico. No regrets except that we wonder why we waited so long.
gary mainz
gary mainz
16:00 11 Feb 21
Very quick and professional
VIVIAN ANDERSON
VIVIAN ANDERSON
15:19 11 Feb 21
Kinnetico/Aquarius specialist was Mike. Notified me prior to arrival, I love having the picture attached to the confirmation verifying the tech. Efficient, very courteous & helpful! Thorough diagnostic; explained the filtration system in my home so I am able to pass this knowledge to the new homeowner and left his card as well!
Kyle Tomes
Kyle Tomes
23:09 09 Feb 21
We are very pleased with our new water system! The installer and I discussed exactly what was best for our needs and it got done! We are on well water that is acidic, we were able to balance the PH levels to the house water and also feed the sprinkler system with PH to help our beautiful landscaping, with a bypass to the sprinkler system if need be. Great people to work with! 100% recommended system
Dale Olson
Dale Olson
20:56 09 Feb 21
Great service, quick response. Kept me updated with arrival time by text and phone call. Knowledgable repairman.
Anne Ogren
Anne Ogren
00:59 09 Feb 21
We had an emergency issue with our Kinetico system that was draining our water pressure. Rory was able to fit us in, diagnose the problem and fix it. We are very happy with the level and quality of service we continue to receive from Aquarius.
Mercy Mercy
Mercy Mercy
00:19 09 Feb 21
Super friendly and quick to diagnose the issue.. Highly recommended 👌 👍 Thank you so Much Darrin !!!
Mark Lovrien
Mark Lovrien
21:10 05 Feb 21
Cory was great at figuring out the problem and coming up with better solutions.
Ed Drengler
Ed Drengler
20:48 05 Feb 21
John Warnke did an awesome job and very friendly. And i think our dogs made a new friend.
Mary Lindner
Mary Lindner
18:54 04 Feb 21
Excellent Kinetico service man! We had update with new equipment Jan 2019 to a larger system & new water heater. Existing heater had a recirculation capability so water would be warm in toilet tanks & avoid sweating in summer. However, we no longer had that after new installation. On various service calls I would tell the person about this. Also how long I had to run water in kitchen (right above where heater was) We are on a septic system and are careful about how much water we use. Each time they said it was hooked up the same as the old water heater. However none was a plumber. Today Brent, who is a master plumber, was my service man. He found the reason very quickly. A valve simply needed to be opened to allow recirculation! So simple!Problem solved after 13 months!! Thank you Brent!!Now I won’t have to waste water by running it for minutes, to shower, to wash dishes, etc. My salt consumption will be less too!!All of the Kinetico service men have been great, but this problem needed a specialist! Glad you have plumbers on your staff!! This family is VERY happy to get hot water fast and we love our Kinetico system!! Thank you!
Troy Fink
Troy Fink
15:48 04 Feb 21
serviced my Kinetico system
Patty Dziuk
Patty Dziuk
19:36 03 Feb 21
As always we are happy with Trevor's service for his company, Kinetico ofBemidji. He is thoughtful and answers our questions.Thanks Trevor for taking care of the problem!!!
Bonnie Picton
Bonnie Picton
22:33 02 Feb 21
Jason was the greatest. Curteous, friendly, knowledgeable and thorough.
Cody Borley
Cody Borley
20:33 02 Feb 21
Cory was very knowledgeable and was more than willing to share his knowledge about water quality and system maintenance with me. He helped me make the informed decision to replace my existing water softening system with a Kinetico premier series softener and expertly explained how everything works. He was extremely polite and insightful. I would recommend Aquarius Home Services and Cory Hanson to anyone looking for expert advice and/or service related to water treatment and plumbing!
Michael Cannon
Michael Cannon
15:13 02 Feb 21
Every single time Aquarius comes out the customer service is superb. Cory, especially, takes the time to go over everything. He ensures that we understand each topic and always asks if there’s anything he can help with. This kind of skill/friendliness is lost in most companies these days. This on top of the great products makes me happy to continue to use y’all.
Julie Schwanz
Julie Schwanz
17:15 01 Feb 21
Brent was our technician today.
Gary Stoffel
Gary Stoffel
19:36 29 Jan 21
Justin came to do the installation of the konetico system and did a nice job.I like how konetico let's a person know when they're coming and actually show who's coming. Great system and believe will be a great working water clarification system as well.
Jeff Gemmill
Jeff Gemmill
01:46 28 Jan 21
We received service in a timely and professional manner. I particularly liked how he educated me on the product.
Dustin Monson
Dustin Monson
22:42 27 Jan 21
The best quality water system in our area! The technicians were personable, knowledgeable and professional. The system has been working great for removing our very hard and very rich iron in our water. Highly recommend.
Juanita Corey
Juanita Corey
16:38 26 Jan 21
We have had the same guy come out to fulfill our service contract a few times now! He always does a fabulous job and is good a explaining everything! We are very happy with this company!
GOLDEN PVPER
GOLDEN PVPER
15:51 26 Jan 21
Great customer service!!
Keith Knutson
Keith Knutson
00:41 23 Jan 21
I had Aquarius come out today to change filters in my ro. Brendon Pagel (the tech) arrived when he said he would & performed the service. He was knowledgeable & personable, kept me informed of everything he did. He answered all of my questions & let me know of things I could do to make the system better. Brendon did a great job & only backed up why we chose Aquarius.
James Belgum
James Belgum
18:41 22 Jan 21
Brent installed our Kinetico whole house water system this morning. He called to let us know he was on his way, and what time he would arrive. He introduced himself, and asked to see the installation sites. He asked if we had questions, and then got right to work. He was very pleasant throughout the process, and made us feel confident that he knew what he was doing. After cleaning up the worksite, he gave us a tutorial on how everything worked asking several times if we had questions. We were very satisfied with the whole process. Thanks, Brent!
Amanda Wood
Amanda Wood
19:46 19 Jan 21
Very informative and educational on how the system works, when to add salt pellets when to change the filters etc.
Dan Shannon
Dan Shannon
15:54 19 Jan 21
Jeff was GREAT! Our second appt. with him and each time, he's exceeded expectations!
Patricia Fegley
Patricia Fegley
19:59 16 Jan 21
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
Ernest Klennert
Ernest Klennert
23:42 15 Jan 21
Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.
Chad Kiifner
Chad Kiifner
22:50 15 Jan 21
Cory Hanson was fantastic! Professional and informative. He didn’t push anything and provided logical explanations for the work he performed. It was a pleasure to work with someone who had the plumbing experience, along with the Aquarius brand of offerings. Would recommend to anyone! Oh and the water is FANTASTIC!
H Pearson
H Pearson
22:09 14 Jan 21
Rory did a great, thorough job and was an excellent educator.
Chuck Kaphing
Chuck Kaphing
20:06 14 Jan 21
Very knowledgable tech. He took the time to answer all of our questions. On time and very thorough in servicing our system.
Mark Severin
Mark Severin
15:37 14 Jan 21
There is a reason that Kenetico has such an outstanding reputation. They have great products and marry them with exceptional service.I was given an honest assessment of my water quality and an appropriate solution. There was no attempt to sell me unneeded equipment to achieve some ‘perfect’ water condition.The selected equipment was installed on time and professionally. The work areas were cleaner after the installation than before. Derek took the time to ensure that I understood the system, the maintenance needs and performance expectations.I could not be happier with my selection of Kinetico.
Dan Svoboda
Dan Svoboda
14:59 13 Jan 21
Cory does an excellent job servicing our water system. He's very knowledgeable and keeps me informed of what he's doing and why. He's been our technician for a little over a year now and I look forward to him continuing to take care of our water system in the future.
Keith Lahde
Keith Lahde
00:11 13 Jan 21
Awesome job! Our house is old and has some issues with the plumbing to begin with. Technician did a great job and was always respectful and informative. His name was branden and he was still new at the time of this review. He did a great job. Absolutely zero complaints and would recommend using Aquarius and their staff, especially branden.
Jan Behnke
Jan Behnke
16:51 12 Jan 21
As always, Aquarius service people do a thoughtful and thorough job. We have their water conditioning systems in our home and cottage and the water is sooo good. Hanson’s Plumbing has done other work for us and we have been very pleased with it.
Amy Zimmerman
Amy Zimmerman
15:32 12 Jan 21
Cory was amazing. Very knowledgeable even though I was not 🙂 simple fixes in a very timely manner. Very positive and polite. I would recommend them to anyone.
Donna Smyrl
Donna Smyrl
19:56 11 Jan 21
Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.
Beta Sprite
Beta Sprite
13:58 09 Jan 21
John was not only very knowledgeable, but also very friendly and helpful. He answered all of my questions to satisfaction, pointed out things that I had not noticed or considered, explained to me the things that I could do to maintain and improve the home on my own, and fixed several of the quicker things that needed to be done, all in the short time he was here. I would definitely enjoy having him back to work on the larger jobs that he was not able to remedy immediately.UPDATE: Since the work above, we've had John back to correct the pipes under our kitchen sink and install an In-sink-erator, and then later we had him back again to install a new water heater. Both times, he was friendly, informative, and answered all of the varied questions that I had which were not related to the work we had called him out to do. If we have more plumbing work to do, we will definitely try to get him again.
Patrick Purtell
Patrick Purtell
02:18 09 Jan 21
I had Mark and Corey Hanson from "Aquarius Home services put in a Water Filter System today...they where in my crawlspace under the house and in a small laundry room from around 7am to after 4 and my wife and I are extremely happy with the professional work and now having great tasting well water without the worry! Thank You!
Deb Wand
Deb Wand
16:44 07 Jan 21
We had our water softener serviced. Carried salt down for us, which is very much appreciated!
Brian Eckes
Brian Eckes
18:55 30 Dec 20
Very courteous and knowledgeable from start to finish with everyone I was in contact with at Aquarius. Would highly recommend. Our Kinetico water system is a major upgrade from our previous water system.
Brian Eckes
Brian Eckes
22:59 29 Dec 20
Very efficient and courteous. Very knowledgeable with the system they were installing. Would highly recommend Aquarius Home Services.
Charles Sutton
Charles Sutton
22:29 29 Dec 20
Technician was very professional and knowledgeable, did a great job was very efficient
Jane Smith
Jane Smith
21:39 29 Dec 20
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
Lindsay Von Argonne
Lindsay Von Argonne
20:01 28 Dec 20
Aquarius service technician Travis Erhfurth did an excellent job testing the water at my home and diagnosing the issue with my softening system. He reviewed the results with me in terms I understood and readily addressed the questions I asked. Travis wore the prescribed facial covering and used an Aquarius rug to minimize tracking in of snow. As a dog person, I appreciated his kind attention to the canine household members. I am very pleased with how well the Aquarius company services the water softening system to ensure the unit runs at optimal performance. Thank you for sending Travis today to get my water crystal clear once again. If you have well water, you have to give Aquarius a call. They service the equipment to ensure you are getting the best water life has to offer.
Jason Hill
Jason Hill
23:44 24 Dec 20
The guy was awesome! Clean and professional. We had some worries and questions about are system, this guy explained everything and put us at ease. Been working with these folks for couple years now and there good folks.
Dave Free
Dave Free
20:52 23 Dec 20
Installed a Kinnetico water treatment system
Christine Wiggins
Christine Wiggins
15:30 18 Dec 20
Great communication from Debbie regarding scheduling, and Service Tech Cory was great! He arrived right on time, he was polite and professional, and explained everything. He had supplies in his truck and we completed our financial transaction before he left. I would definitely recommend Aquarius Home Services!
Steve Mullin
Steve Mullin
17:57 10 Dec 20
Brendon Pagel was the one that showed up to clean and service our home water system. He was very professional and quick and would recommend him for further service of my system.
Leon Ma
Leon Ma
21:05 09 Dec 20
Service Aquarius water Treatment system
Therese Parker
Therese Parker
16:19 09 Dec 20
As always, Jeff was knowledgeable, Courteous and professional. Thanks for a great job 👍🏼
NW Wisconsin Real Estate
NW Wisconsin Real Estate
18:17 03 Dec 20
Great service and AWESOME water!
Paul Schroeder
Paul Schroeder
17:36 03 Dec 20
Great service. Friendly workers.
Al Hopkins
Al Hopkins
18:20 02 Dec 20
I would like to thank Kenetico for a professional service visit. Their time in my home was swift and efficient. I enjoyed our serviceman very much , he was polite , considerate, and professional. Both he and the company did us right. Thank you and look forward to seeing you in 6 months.
Kristine Strom
Kristine Strom
21:25 27 Nov 20
Jeff Powers was here today. Fast and efficient service. Thanks Jeff!
Domenic Bonacci
Domenic Bonacci
20:35 24 Nov 20
Did a great job
Dan VanDaalwyk
Dan VanDaalwyk
21:01 18 Nov 20
We love working with this amazing group of highly tenured professionals. All the guys who work on our vintage home bring years of experience and a positive can-do attitude. Thank you Aquarius!!
Dustin Koep
Dustin Koep
17:41 11 Nov 20
Cory Merrill did a great job doing a general furnace tuneup. Friendly, knowledgeable, and got the job done on time.
Heather Oakes
Heather Oakes
13:51 10 Nov 20
Lee was terrific! He was knowledgeable, thorough and friendly. After looking over our kinetico water softener system, he explained our options and then immediately went to work when we decided what to do. He went above and beyond our expectations and we learned how to maintain our water softener in the years to come. Thanks Lee for your excellent service.
Holly Zirbel
Holly Zirbel
22:34 08 Nov 20
We had extremely hard water with iron....Aquarius in Appleton was great. Set us up with a new system and our water is great now. We can finally drink water from the tap.
Jon Fila
Jon Fila
19:27 06 Nov 20
Just moved to a house where there were some confusing plumbing issues. They patiently spent some time trying to trace the issues and provided helpful information and were even able to solve one of them while being honest about the potential need for more investigation. I would definitely recommend their services. I previously used Aquarius for a Kinetico home water system and will be using them again for HVAC service. Glad to know a trustworthy organization is available for all of these needs.
Joe Carlson
Joe Carlson
18:27 04 Nov 20
Always professional and personable.Our water used to have heavy iron it and this system cleaned it right up!
Michael Van Domelen
Michael Van Domelen
16:27 03 Nov 20
I am and have always been satisfied with the support provided by John Warnke! John has explained what is wrong and why it may have happened. He is prompt and always friendly! Very much appreciate the service provided by Aquarius!
Duane Teske
Duane Teske
12:04 30 Oct 20
Excellent service great K Club visit Thank you
Christine Kons
Christine Kons
15:04 25 Oct 20
Our annual service by the technician was punctual, courteous, knowledgable and thorough. So glad we decided to have a water filtration, purification system put in our home a couple of years ago. No more arsenic or iron. Healthy living through pure water!!
Ed Simmons
Ed Simmons
01:32 24 Oct 20
I received excellent service it will take a day to set then I can use it.
Rebecca Staut
Rebecca Staut
15:03 23 Oct 20
Fast, fair, efficient, professional and friendly.
Albert Bellg
Albert Bellg
13:31 23 Oct 20
John was professional and friendly, kept us well-informed about the nature of the problems we were facing and several alternatives to solve them.We’d be glad to work with him and with Aquarius Home Services again.
Scott Steinberg
Scott Steinberg
23:09 21 Oct 20
Very professional and helpful.
John Wulff
John Wulff
20:04 21 Oct 20
Great install crew. Nice compact unit too!
ISRAEL CONNECTION
ISRAEL CONNECTION
14:52 21 Oct 20
Very happy with service.
Nancy Mackenzie
Nancy Mackenzie
00:34 20 Oct 20
The Kinetico team has always been extremely reliable and knowledgeable. It’s a big relief to know the job will be done right. Thank you!
Dana Mitchell
Dana Mitchell
18:59 19 Oct 20
David is a sheer delight. Not only is he a super nice gentleman, he explained everything in detail for me. He made sure that I understood everything he was looking at and things that needed to be fixed, as well as other options for me to consider.Thank you so much for sending him my way.Sincerely, Dana Mitchell
Marilyn Cavanaugh
Marilyn Cavanaugh
17:18 16 Oct 20
We are extremely pleased and Trevor was an A one technician
Judy Ghent
Judy Ghent
17:44 15 Oct 20
Wade arrived on time & even though he had to make a trip to town for a replacement part the entire service call was completed satisfactorily within a very short time.
Kevin Gilbert
Kevin Gilbert
16:28 13 Oct 20
Prompt, friendly and knowledgeable service as usual.
Carole Plattner
Carole Plattner
15:30 09 Oct 20
Nothing but Happy with my Kinetico Water Softer and Drinking Water Systems - I love my water!Everyone I’ve had contact with at Aquarius Home Services (Sales, Service, and Customer Service) are courteous, friendly and thorough. So glad to do business with people like this.
Mary Brown
Mary Brown
18:49 08 Oct 20
Cory was very knowledgeable and efficient! Resolved the problems with our water!He followed CoVid precautions when in our home which was greatly appreciated.
Gary Ellingson
Gary Ellingson
14:27 07 Oct 20
Excellent service as always, technician (Trevor) was outstanding! One of the best investments we've made in the past 5 years.
Curt Bruhn
Curt Bruhn
00:03 07 Oct 20
The service technician was on time and very helpful. I'm glad I went with Kinetico.
Cindy Cowell
Cindy Cowell
20:38 06 Oct 20
Friendly, considerate, got the job done and cleaned up well also! Tested both the heat and the cooling, helped program the thermostat and I couldn't be more pleased! I will rest much more comfortably now! Thank you!!!!!!!!!!!!!
James Bolsinger
James Bolsinger
20:20 06 Oct 20
We have had nothing but an awesome experience with everyone we've dealt with at Kinetico, highly recommend the product and the people!
James Marcotte
James Marcotte
17:38 06 Oct 20
Great service. Fixed my issue in no time.
Pamela Garvey
Pamela Garvey
19:39 02 Oct 20
Both Derek and Jeremy did a great job! The were on time, professional and very informative when it came to explaining their products and services.
Paul Joski
Paul Joski
21:44 01 Oct 20
Corey was super helpful and pleasant to work with. He answered all my questions and went over and above what he needed to do. Super job!
Kathy Nelson
Kathy Nelson
17:46 01 Oct 20
Mike was super awesome in figuring out our water issues and going above and beyond for us today. Thank you and thanks for being so kind to our crazy dog too!!
Lynette Fitzsimonds
Lynette Fitzsimonds
15:47 01 Oct 20
Our Technician, Lee, was extremely helpful, proactive and polite...absolutely top notch!
Pete Smith
Pete Smith
16:55 30 Sep 20
Wade from Kinetico was excellent! He quickly found the problem and fixed it. Highly recommend Kinetico (their products and great customer service).
David Pavwoski
David Pavwoski
22:25 29 Sep 20
Cory did a great job and was very professional. He was timely and communicated well. I would recommend him. 👍
gfishin1
gfishin1
14:15 28 Sep 20
Service Rep was ontime, knowledgeable, friendly. Located and fixed the issue quickly. Very satisfied.
Deb Winjum
Deb Winjum
20:12 25 Sep 20
Always professional and a great service!
Patricia Rothwell
Patricia Rothwell
00:20 24 Sep 20
We are very happy with the Lee M who came to service our water softener. He was very efficient and answered our questions. He was very polite. He wore a mask for his and our safety 👍🏽 Very satisfied with Aquarius.
Eric Estrada
Eric Estrada
19:56 23 Sep 20
Mark and Cory did a phenomenal job. Everything went well from getting a quote to making sure things was cleaned up after the work was complete. All information was well presented and every question was answered to my satisfaction in a timely manner. The installation went quickly and is well done with attention to detail which I greatly appreciate.
Cara Ploeckelman
Cara Ploeckelman
18:38 23 Sep 20
Very helpful and polite. I will definitely call again when I need something!
Jerry Moss
Jerry Moss
16:01 22 Sep 20
Very knowledgeable and great customer service! Did a great job!
carla-jo Fisher
carla-jo Fisher
19:42 19 Sep 20
The reps from Kinetico are always so nice and helpful if you have questions.
Marie H
Marie H
01:43 18 Sep 20
Cory from Aquarius provided excellent service and explained everything thoroughly before leaving!
Joyce Stanchfield
Joyce Stanchfield
23:22 17 Sep 20
Wade came in and went right to work. He stayed with the job telling us what he was doing. He was done in no time and left the area as clean as he found it
Gayle McGrane
Gayle McGrane
22:44 14 Sep 20
Jason is extremely professional and personable, as well as knowledgeable. We look forward to seeing him in the spring and again in the fall!
Deb Bradish
Deb Bradish
15:35 14 Sep 20
Great service. Thorough and efficient.
Terry Hulbert
Terry Hulbert
14:51 14 Sep 20
He was very nice person
Michael Ablan
Michael Ablan
19:23 13 Sep 20
Honest people. I didn’t need their services after all but it was a good experience
Rita White
Rita White
18:32 11 Sep 20
Our technician did awesome job. Was here on time And installed our unit so quickly and making sure everything was hooked up and running properly
Jon Rundquist
Jon Rundquist
01:25 11 Sep 20
Brandon did a superb job. I did not have heat. The part that my furnace needed was not on Brandon truck. Brandon was able the fix and clean the existing part and to make it functional again. This was at my lake home which is rural and not near any parts dealer. Brandon was very customer focused and informative. He answered all my questions and was pleasant all the time. Brandon drove one hour and forty five minutes to get to my lake home. He arrived at 5 pm and left at 6:45 pm. I could not be more pleased with the service provided.
Tracy E
Tracy E
20:29 09 Sep 20
John from Aquarius Home Service was friendly and very knowledgeable. We had to have our water heater replaced and he found us the best deal. We have been using Aquarius for years and can always count on them to get the job done. They always fit us in when we have an emergency. Definitely recommend.
Mark Kravik
Mark Kravik
21:06 08 Sep 20
Arrived per schedule, friendly, worked fast. Cleaned area and explained how system works. Very pleased with service received.
Grant, Deb Armstrong-Hart
Grant, Deb Armstrong-Hart
15:45 08 Sep 20
Cory, from Hanson's Plumbing, did a great job installing my hot water heater as well as a new Radon exhaust fan.
Stephanie Reuter
Stephanie Reuter
15:17 08 Sep 20
Cory was great.
Jodi Broehm
Jodi Broehm
20:29 04 Sep 20
Justin and Travis took great care while working in our home. Shoe covers were worn. Very friendly and knowledgeable. Made sure that I understood what they were doing and how to take care of our system. Great people to work with. I would highly recommend.
Jennifer Gooch
Jennifer Gooch
17:14 04 Sep 20
Awesome service. Great explanation of how water softener works & how to maintain it properly. Highly recommend!
Teresa Rehs
Teresa Rehs
14:27 04 Sep 20
The technician Jeff Powers was timely and listened to all of our questions and concerns before proceeding with his check. He went over everything with us once completed. He was friendly and informative. Would highly recommend Aquarius Home Services.
Bill Merritt
Bill Merritt
14:52 02 Sep 20
Trevor and Rory were excellent! Explained what they were going to do and answered questions with clarity and enthusiasm.Extremely satisfied!
Sabrina Anderson
Sabrina Anderson
00:31 02 Sep 20
Our technician was awesome and went above and beyond while he was here and changed out the filters too!
Daria Murphy
Daria Murphy
15:04 01 Sep 20
The knowledge of water systems and water quality is what makes Aquarius/Kinetico stand out against the competition. I love seeing how well the system works. It has given my family and I a sense of relief knowing we finally have good water. The Techs and everyone I have dealt with have been so caring and friendly.
Josh Clasen
Josh Clasen
17:59 28 Aug 20
Service was excellent and professional, showed exactly what was wrong with clear pricing.
Chad Whaley
Chad Whaley
20:47 25 Aug 20
What a great experience from start to finish. I initially reached out to two companies in the area and these guys are head and shoulders above the other one, both in the scope of solutions/services they offer and the overall knowledge & demeanor of their employees. Mark was great in the early phases to help us understand our options, costs, expectations, etc. and Cory did a phenomenal job with the install. Everything looked and functioned great, and the equipment was installed neatly and in a convenient location/layout. They were also able to get the work scheduled very quickly. Both Mark and Cory were a pleasure to work with and were very personable and professional. I highly recommend!
Teresa Rivard
Teresa Rivard
20:01 25 Aug 20
Jeff,Very technical and knowledgeable about his product.ThanksTeresa
Ryan Brodsho
Ryan Brodsho
17:09 25 Aug 20
Great service. On time. Clean and followed covid 19 precautions. They were polite and answered all of my questions.
Nancy Trierweiler
Nancy Trierweiler
13:28 22 Aug 20
The technician Derek, was very friendly, professional and helpful, he went the extra mile to make sure the equipment was installed properly . So far we are very happy with the performance of our water softener and purification system.
Lanny Hendrickson
Lanny Hendrickson
20:05 21 Aug 20
Mike was great. Very informative and efficient.
Arnie Nelson
Arnie Nelson
22:30 20 Aug 20
Wade was very timely for the appointment. He was friendly and a good communicator. Communications of appointment were timely and very professional.
Mark Paulick
Mark Paulick
22:13 20 Aug 20
Service was quick, accurate, and reasonable. Cory was exceptional to work with. I would highly recommend them.
Mary Longtine
Mary Longtine
19:10 17 Aug 20
Excellent service. Very helpful and knowledgeable technician.
Craig Hanson
Craig Hanson
21:40 14 Aug 20
Installer was great, helpful and efficient. The entire process was done in less than 3hrs. Highly recommend the system and Kinetico.
Jeanne Eng
Jeanne Eng
22:44 13 Aug 20
Great service. Very professional.
Gary Sankary
Gary Sankary
18:20 12 Aug 20
Wade was great. Came early, was very thorough. We've had our system for about 15 years, have been very happy with the equipment and the service.
Steve Musser
Steve Musser
21:28 11 Aug 20
Jeremy and Derek were informative and professional
Karen Wagenman
Karen Wagenman
00:00 05 Aug 20
Awesome technician!
Shelley Petersen
Shelley Petersen
17:22 04 Aug 20
Brent was courteous, gave us well informed information! Recommend having this g gentleman back for
Tim Coats
Tim Coats
16:54 04 Aug 20
Jeff provided great service at a recent service call. Love our Kinetico water system!
Greg Battisti
Greg Battisti
21:44 29 Jul 20
Kevin Albrecht the sale rep was very informative and explained to me what my issue was and how to fix the issue. Derik Buck the installer was very professional and did an excellent job. He also explain how to download the Kinnectio app and explained the many features that the system that we purchased has. Hopefully, we will be very pleased with this system, I guess time will tell.
Daniel Noonan
Daniel Noonan
17:36 27 Jul 20
They were fast, friendly, and cleaned up very well. The plumbing looks great.
Janet Norrgard
Janet Norrgard
14:15 22 Jul 20
Brad answered all my questions thanks for your great service!
Laura Roux
Laura Roux
18:25 16 Jul 20
Very good workers. Very pleasant Did a good job 👍🏻
George Georgia
George Georgia
14:55 10 Jul 20
Friendly. Professional. Careful of surroundings. Listened to my concerns and explained everything. Very satisfied.
Andrea Salzmann
Andrea Salzmann
20:19 30 Jun 20
I met with John Warnke about a pipe in my basement and shower remodel. He was very thorough when it came to looking at everything. He had a very precise plan once we narrowed the issues. Once it was decided to make the proposed changes he was fast and clear on the steps and was finished in less than an hour. I will be contacting them again for my next home improvement project. Highly recommend.
Lisa Francis
Lisa Francis
22:15 29 Jun 20
Jeremy was our salesman . He was great. He gave us ALL options , varying prices for us to choose from . Our installer Brend3n was a dream. fast , excellent thorough install. Was also great at explaining every maintnance operation.Defin8tely recommend!!!!
Philip Schlosser
Philip Schlosser
16:39 26 Jun 20
they came to move my water conditioner out of the way because part of my flooring had rotted out. Very professional even took the time to explain to me what they were doing because I was asking a lot of questions. Kinetico is great to deal with.
Robert Molitor
Robert Molitor
11:42 25 Jun 20
Corey was great at his job. He explained everything and answered all of my novice plumbing questions. A great asset to your company.
Johanna Schmidt
Johanna Schmidt
18:57 23 Jun 20
Service was great!!! Our servicer very nice and made sure to explain everything to me and let us know the next steps to take!
Shaun McClure
Shaun McClure
21:45 17 Jun 20
I had 2 separate plumbers at my home for a leaky drain that turned into much more. They were both very friendly, knowledgeable, and explained everything that they were doing (and why). Thanks to Cory and John for a job well done!
Robert Conley
Robert Conley
22:46 13 Jun 20
Prompt ,friendly and thoroughly professional. Great experience.
Heidi Meldahl
Heidi Meldahl
14:54 13 Jun 20
Jeremy was very knowledgeable and explained how the system worked in a way we could understand. He obviously takes pride in Kinetico products and sincerely believes in the product he sells. We highly recommend him and the Kinetico system.
Albert Schmid
Albert Schmid
22:35 10 Jun 20
Very nice and knowledgeable tech.
Adam Eisenberg
Adam Eisenberg
19:23 09 Jun 20
Another great experience
Kevin Hoffman
Kevin Hoffman
18:47 05 Jun 20
Called to get a Keurig plumbed into our water line. Becky was able to squeeze us in the following day to get the job done. Travis was friendly, professional and did a great job. I now have Aquarius on speed dial for all my plumbing needs.
Paul Hanson
Paul Hanson
17:25 26 May 20
Excellent, as always
Katherine Doornink
Katherine Doornink
18:33 20 May 20
On time, professional, did a quality job.
Jonny Hilbert
Jonny Hilbert
18:48 19 May 20
Great customer service and very fast install. Very competent service
Lynn S
Lynn S
16:59 19 May 20
Very happy with the service! Brent explained everything to me as he was changing out my water filters. Great company!!
Scott Hopperdietzel
Scott Hopperdietzel
18:54 15 May 20
Mark and Cory were great to work with. Bit more than I wanted to spend for water softener unit but having quality water again will be worth the cost.
Cindy Soderberg
Cindy Soderberg
17:57 15 May 20
Great service, knowledgeable & friendly.
Amber Demerath
Amber Demerath
10:46 11 May 20
Got an appointment quickly. The plumbing professional was knowledgeable and took care of my slow draining bathtub drain. He also looked at the sump pump...he found batteries were out (which I had no idea!) and looked at water heater. Told me I had a few years left on water heater and I plan to use Hanson’s (Aquarius) when it comes time to replace. Didn’t try to nickel and dime me or sell me unnecessary items/services.
Rick Olmstead
Rick Olmstead
20:10 08 May 20
Arrived on time and with a smile to boot! Very professional and would recommend to anyone! Thanks guys. And my dogs approved of the guys too!
Denise Skjerven
Denise Skjerven
16:37 05 May 20
Great service from the technician and the office staff. Thanks!
David Kuhart
David Kuhart
15:35 05 May 20
Did real good work friendly cleaned up after work was done if need be will call again thank you
Dan Schmalz
Dan Schmalz
22:40 30 Apr 20
Super friendly and polite technicians. Took cleanliness precautions before entering our home and while inside our home. Didn't seem distracted by all the choas in our house between our dogs and a toddler. They also removed our old system and replaced it in well under the estimated time. 10/10 would recommend.
Chris Preston
Chris Preston
20:38 28 Apr 20
SUPER NICE AND PROFESSIONAL TECHNICIAN. FAST AND EASY CHECK AND MINOR REPAIR! GREAT SYSTEM! HIGHLY RECOMEND THIS COMPANY AND SYSTEM
Lynn Mahlum
Lynn Mahlum
18:38 28 Apr 20
I am so happy with the service I received today! Eric figured out the problem & was able to fix it TODAY! I am so grateful!
Jessie Lawson
Jessie Lawson
15:18 24 Apr 20
I appreciate the friendly service this company offers. Their communications are clear, complete, and well-timed, which is so important right now.
Lisa Shine
Lisa Shine
14:43 15 Apr 20
I have had two complete systems put in, in different houses, and both times they have been polite,quick and absolutely perfect! Kory does an amazing job! We have had John out for emergency plumbing which, he performed perfectly even though the job was super tough. I absolutely love and recommend this company to everyone.
Marlys Brehm
Marlys Brehm
16:30 10 Apr 20
Travis with Hanson/Aquarius was great! Quick and friendly service, explained everything he was going to do up front and quoted the exact price I paid before any work was done. 10/10
Jan Sliper
Jan Sliper
13:53 10 Apr 20
Brad called when he was about 1/2 hour away. Got here when we expected him. Fixed the problem and was on his way. Very prompt and courteous. Also fully explained what the problem was
Mitch Heller
Mitch Heller
19:04 09 Apr 20
Technician was very friendly and knowledgeable! He laid out a rug at the front door, wore booties to cover his boots, and got everything taken care of! Highly recommend Aquarius Home Services!!
Alexxis Wickert
Alexxis Wickert
19:13 06 Apr 20
John replaced our sump pump today. He was very knowledgeable and did a great job. I appreciated Aquarius’ communication on John’s arrival time and text messages with updates. They definitely know their stuff and do it well!
Don Williams
Don Williams
20:49 31 Mar 20
This is our first water softener system. Eric was our technician. He was prompt, knowledgeable, and took the extra time to make sure we understood how the system worked and answered all of our questions.
Kara Van Vooren
Kara Van Vooren
21:10 28 Mar 20
Needed service on a weekend-technician was friendly, on time, and fixed our situation quickly.
Paula VH
Paula VH
18:54 24 Mar 20
Travis and Justin did a fantastic job. Very professional, friendly and courteous. They did a great job on the install. Answered questions about my new system and two plumbing questions not related to my new system.Mark was also professional and helpful and not high pressure when deciding on a system.I recommend Aquarius Home Services.
Christopher Fisher
Christopher Fisher
05:41 24 Mar 20
Great service, friendly tech. Would hire again!
Ryan Schneeberger
Ryan Schneeberger
01:23 12 Mar 20
Did a very good job! no complaints
Rick Dahl
Rick Dahl
22:12 10 Mar 20
Very thorough yet speedy installation. They did an excellent job with cleanup when finished. Great to have this Kinetico system!
Michelle W
Michelle W
18:26 09 Mar 20
Text message appointment reminders showed pictures of the salesperson or technician who would be coming, which I liked. Professional, courteous staff, patient with answering questions and giving ample information/instruction.
Mary Mahoney
Mary Mahoney
19:14 05 Mar 20
I am so happy we went with the Kinetico water system. Their service and follow up is outstanding and their technicians are top notch.
Joanne Kalpin
Joanne Kalpin
23:32 04 Mar 20
I am very pleased with my experience with Kinetico/Aquarius- was given different options and decided to go with a new unit as my Kinetico was 20 years plus old. Your technician Mike K. was not only knowledgeable but a very nice man!
Brady Arntson
Brady Arntson
19:38 04 Mar 20
Kinetico was great to work with! Once I met with the sales side the service was schedule within a couple days! Very knowledgeable sales team, and service team! Units are a little pricey, but would recommend Kinetico to anyone!
Carolyn Mannino
Carolyn Mannino
16:22 03 Mar 20
Great team RJ, Brandon, jeff and Jeremy this was from Eau Claire wi thanks to all they are great
Pam Rosen
Pam Rosen
16:09 27 Feb 20
Awesome thanks
Kathy Kelemen
Kathy Kelemen
22:54 20 Feb 20
Very friendly and Courageous l
Adrian Chavez
Adrian Chavez
16:19 13 Feb 20
Service Tech (Eric) was prompt, very helpful and informative.
Chad Dumas
Chad Dumas
23:16 11 Feb 20
Great customer service during the sale and installation, they explained the system well after the installation, and most importantly, we now have clean, great smelling water for our family! Thanks Kinetico!
Ken Henjum
Ken Henjum
15:17 29 Jan 20
Best service available. I would never use another system except Kenitico They’re the best Wade is always dependable
Lyle Gleesing
Lyle Gleesing
23:18 22 Jan 20
The installler was very good. He was quite skilled in his job, very neat, snd finished the job in good time. We would recommend him highly to anyone getting your Kinetico equipment installed.Lyle and Darlene Gleesing
betty paskausky
betty paskausky
21:12 16 Jan 20
The technician ,Wade, diagnosis the problem quickly. Had the system operating properly within a short time. He knew exactly what to do. Besides being knowledgeable is has a great personality.
Kathleen White
Kathleen White
01:37 15 Jan 20
Everything was great!!
Dave Dowd
Dave Dowd
21:05 09 Jan 20
Explained my water issues and plan of action to address the issues in a way that was easy to understand. Installed in a very timely and professional order. Totally pleased with the whole experience. Would highly recommend Kinetico water treatment system.
Julie Schwanz
Julie Schwanz
20:23 08 Jan 20
The technician was very informative, very clean, and very knowledable of the system. By the way my husband's name is Cleve not Steve. The technician totally picked up the work area and left it as clean as it was before he came.
Sally Hausken
Sally Hausken
18:03 02 Jan 20
Gentleman named Brad from Aquarius assessed my 2006 Kinetico saying it was still working and was in top shape. He changed the filter. I paid him the agreed upon service call by check.Brad from Alexandria is knowledgeable and efficient. You have a fine employee in Brad.
Robin Huff
Robin Huff
11:24 25 Dec 19
Prompt and friendly service. Very responsive when we call. Highly recommended!
Paul LaLiberte
Paul LaLiberte
21:56 13 Dec 19
Brandon was great and very professional. He is an asset to your business!Thank you.
Anthony Roach
Anthony Roach
17:24 13 Dec 19
Our technician was Mike and he did a great job in explaining what he was doing and replacing items that need to be fixed. It was nice to have someone that is so knowledgeable and very personable.
Wayne Berger
Wayne Berger
15:48 09 Dec 19
On time and excellent job