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Reviews from our satisfied customers
Shelley Berheim
1701203324
Very nice informative did excellent job of clean up. Told me everything he did. Very polite.
Howie Holm
1701200566
Josiah and Ryan were professional, friendly, and did a great job all around. They replaced our water heater the same day in the agreed upon timeframe, they did excellent work replacing some of the old plumbing, and cleaned up everything so you wouldn’t even know they were here. Extremely satisfied and would highly recommend them to anyone!
John Meyers
1701134393
Jon did an awesome job inspecting our Kinetico system and replacing some filters, testing our water along with taking one filter out I didn't need.
Melissa Santrach
1701127153
Excellent service! Jon is very polite and knowledgeable. Explained service plans and got us all set for future Kinetico service!
Bethany Lenderink
1701112871
Always prompt, polite, attentive, and respectful. I highly recommend them!
Jason Anderson
1701112400
Service technicians (installers) were friendly, efficient and knowledgeable, answering all of our questions, etc.
William Reichwald
1701103557
Jon did a great job explaining and serving our equipment
Terri Wehling Kuhl
1701015910
Good guys, great service!! Helpful and not high risk ressire—but thorough.
LDCoyle
1701013014
Excellent service. Friendly & efficient technician!
Michelle Kleven
1700919283
Service man Jon, was very informative and polite. He repaired our system quickly and gave us some pointers to keep it running in tip top shape.
Shavon Erickson
1700873455
Alex was amazing, very friendly, very informative. Pleasant to work with.
Randy Hansen
1700860433
My previous house that I purchased in 1998 I had a Kinetico installed in 1999. When I sold the same house 25 years later it was still working. We had a water heater we installed in October 23, 2005 that we had to replace as part of the sale of our house as it was showing rust on the bottom, signs of leaking finally? Anyway all testimony of how well Kinetico works/performs and why less than 2 months after being in our new house we just had a new Kinetico water softener installed. Just like a little kid on Christmas 🎄Also want to say my installer “Michael Marshaw was amazing 🤩! Both professional and friendly. His work when finished ✅ was outstanding and clean up afterwards immaculate!!
Wilt Feider
1700852998
Nick did a great job of servicing the system. He also explained everything clearly that was done. Answered all of my questions. Thanks!
Thomas Wybierala
1700845540
I was having some issues with my water system so I called Aquarius to come out they sent Chris R. Out. Chris went above and beyond. He talked me through everything he was doing. Told me what to watch for after he left. Best experience I’ve had with a technician. Thank you Chris.
Rick Foss
1700844504
He was courteous and knowledgeable. We really appreciate his help with our system. The system has run reliably for many years and thankfully with this small cleaning/tuneup and it should be good for many more years.
Bob
1700752594
Thank you for sending Cooper
VALERIE LARSON
1700698482
Great service, reasonable price! Joe was thorough and explained everything. See you in 6 months!!
Julie Swenson
1700695639
Super personable and educated service person!
Daner
1700694234
Professional, courteous and knowledgeable.
Noah Silver
1700693406
Kinetico water systems are amazing. We have had a twin tank water softener and the K5 RO system for about 12 years. One of the best purchases we have ever made for our home. Aquarius did the original installation and has done some service work for us as well (adding an expansion tank to RO system for ice maker and water for fridge). Every employee from the office to the service technicians have always been professional, knowledgeable, and friendly.There is one downside to having Kinetico systems... You turn into a water snob. You notice poor quality water conditioning when not at home. Any filtered water that is not from a high quality RO system tastes like pool water.I appreciate the products and service from Aquarius. Thank you.
Rick Breezee
1700691423
Lee did a fantastic job. He took the time to explain the issues with our water softener and was super friendly.
Daniel Johnson
1700682548
Our electrician Levi, was prompt, professional, listened carefully to our needs, and provided electrical upgrades for function and safety that also respected the aesthetics of our cabin. We’re grateful!
Chuck Myers
1700679190
Tyler was very professional and friendly and explained everything in great detail.
Jeff
1700664224
My experience with Aquarius couldn’t have been smoother! From the owner Jeff answering all my questions and making the right suggestions for my needs to our installer Mike who couldn’t have been more professional and courteous. I would highly recommend Aquarius for any of your homes needs! Best customer experience I’ve ever had!!
thomas kalafut
1700628197
It was time for our semi-annual maintenance on the water filtration system and softener. The inspection, sanitizing and filter change was completed without any issues. Ryan walked me through the details of every step and even pointed out a few things to keep an eye on over the next year. These guys are true professionals. Thanks again Ryan, it was a privilege having you at our home.
Deb Clauson
1700597747
We had Devin Lindbergh to help to solve a problem with our water. I watched as he tried different things that would help make the water much cleaner and flow much faster. He took apart and cleaned all the parts of the water softener which were full of fine particles that were clogging the flow. He’s very informative about the problem and what he’s doing to repair it. He’s a very nice person to solve our problems.
Jalexander1441
1700596255
Rory was extremely knowledgeable and helpful with all the questions and concerns I had! Great to work with and HIGHLY recommend!
Pat Kyndberg
1700591734
Professional, thoughtful and went beyond!
Scott Robin
1700589806
Great service and friendly staff. Showed up on time and answered all of my questions. Highly recommend doing business with Aquarius.
Mike Flavin
1700588394
Michael was on time..professional.. informative and thorough. He educated us on our new system and the things related to existing piping that we weren’t sure about since we had recently bought our home. Thanks for all you did for us Michael!
Pam McLellan
1700525652
Aquarius provided quick service and very satisfactory work. Casey was friendly, knowledgeable and helpful! I highly recommend their services.
David Hansen
1700517877
They did a great job installing my Kinetico system.
J L
1700517039
Alex was very friendly, polite and knowledgeable.
Steve Bunnell
1700515548
Clean, professional & thought the project thru dillagently
Anna McClung
1700511353
Although it took a couple of weeks to get an appoint scheduled due to people being out of the office, once it was scheduled the service was great. The technician phoned ahead to give a specific arrival time, was punctual, was very thorough in his assessment of the problem, taking time to discuss the issue completely. He invited me to participate in the decision of what direction to go. Once that was done, he had all of the tools and equipment needed to make the system changes, and appeared very knowledgeable about what he was doing. I am extremely pleased with the quality of service.
Erik
1700510182
Mike and Ryan arrived at the scheduled time and had the system installed within about 4-5 hours. They kept me informed and updated throughout the installation and explained all of their procedures. Very easy to work with and very knowledgeable. After the installation was completed, they walked me through the use of the water systems and maintenance procedures. Everything looks great!
Jeff Perron
1700429725
Service man was very thorough . He explained everything in detail. I would use this company again
Suzanne Kelley
1700412532
Xeng Vue went above a beyond than previous technicians with changing filters and cleaning the system. He was very friendly and professional.
mike mackiewicz
1700358236
Anthony is the best tech. Knowledgeable and great people skill
Rory Showers
1700267021
Wayne made it a great experience.
Alec Sonsteby
1700262486
My family and I (including our cats!) really appreciated Cooper and how quickly he worked to install our new water filter (RO) system. He cleaned up after his work completely. Further, he really took his time to answer our questions and show us the system after installation. Finally, he offered us a maintenance plan, but did not pressure us in the slightest. The quality of his work and his professional and friendly demeanor greatly assured us, and we look forward to many years of hassle-free, tasty, and healthy water.
Andrew Schneeberger
1700257406
Very professional and coordinated. Everything was done on time and every person I interacted with was friendly and knowledgeable! Highly highly recommend!
Lauren Schroeder
1700253626
I have used Aquarius Home Services for electrical services and water services. All of there techs have been knowledgeable in there field and provided good service. Casey (electric) inspected our electric and fixed safety concerns in our home.
S J
1700250573
Andrew was amazing!
bruce johnson
1700244887
Aquarius came to our house and checked out our water softener. They were pleasant, informative and no pressure. I will call them again.
Aaron Bull
1700239620
They were on time, very clean and friendly. I love how we get a picture of who is coming beforehand. Jon did not try to over sell us anything. I asked some questions and he told me what they had to offer to help my problem. Thank you for making this as painless as can be.
Mary Simon
1700161464
Efficient and friendly.
Kim Ackerman
1700158226
Casey was perfectly awesome!! Thoroughly explained everything to me, giving me options and had tight follow up with me during the process of fixing my cabin.
Susan Davidson
1700106719
Excellent service and great attitude.
Bobby Willard
1700085966
I was amazed by the amount of detail in the process with my garage heater installation. plus the home heating inspection was informative and impressive. I look forward to working with them in the future.
Greg Smith
1700066058
Chris did a great job of fine tuning my reverse osmosis system and replenishing my salt. He was courteous and informative.
Janine Duncan
1700062776
Prompt and courteous!
Patrick Goff
1700003209
Very friendly and knowledgeable technicianthat covered all of the bases!At this point we are quite happy that we went with the service plan on our KeneticoWater softener.
Tim Walters
1699994037
Service person was very knowledgeable and was able to diagnose, disassemble, and find the problem.
Woodene Stevens
1699980988
Always professional and thorough
LynnandRyan Krominga
1699979899
Xavier was really helpful and kind. Aquarius has helped us on other occasions and has been professional and they do not pressure you into something that you don’t need or is not right for you. We would definitely recommend Xavier and Aquarius!
tom terrific
1699974435
Technician was personable and did good work.
Sue Haydar
1699918718
John W. always goes above and beyond, is personable, clean in his work, respects the home like it’s his own and leaves me with peace of mind for all issues that need attention in my home. Thank you John and the Aquarius team!
S H
1699906099
Patrick was very professional and knowledgeable. My furnas/AC inspection went well. He even chased away a chipmunk, cleared the nest, repaired chewed wiring and closed the chipmunk entrance to my condenser - at no additional charge. Highly recommend Aquarius
Sheila Koepsel
1699887526
We were able to get an appointment quickly and the service provided by the repair technician was thorough and professional. Thank you!
Jeff Stevenson
1699824568
Marcus on time technician phone that my pressure tank was not working correctly so got that taken care of system is up and working great
Mike Sund
1699809133
Great service.
Bill Kessel
1699716363
Timely, professional salesman…..all questions answered, no high pressure. Installation done quickly and professionally by friendly knowledgeable technician.
Carol Johnson
1699634389
Very helpful!
ZIYA R
1699572327
First time customer, had both HVAC and electrical work done. All 3 staff members were polite, knowledgeable and able to explain clearly what was being done. Costs were what was quoted. A very good experience all around!
Bryan Fitzgerald
1699571806
End to end my experience with Aquarius was very positive. Thanks Lee Morris for your excellent service!
Janice Kuhlman
1699552706
Quality softener and filter system. Good install and responds when help is needed.
Ray Sundin
1699543388
The tech is very friendly and very knowledgeable
Helen Szalajka
1699395515
Jeff Powers has been our most frequent technician for many years and is always prompt, pleasant, and competent. If you are in the Spooner, Trego, or Hayward area, request him if you can.
John Lemm
1699394296
Great exerience.
Jerry Waldron
1699314976
Rick was great. Knew what needed to be done and did an excellent job. Was courteous and cleaned up his work area.
Pat Dalton
1699281967
Exceptional performance and quality are the only way to describe the way this young man works
Kelly Dittel
1699209974
Cory did an amazing job helping get my furnace up and running on a Saturday night! He was extremely knowledgeable and personable, amazing service!
Mariah Tricker
1699128887
Quick diagnosis! He was very kind and said he'd return with the part early next week. I highly recommend!
Myron Howell
1699031312
Exceptional service provided by your tech Lee today, also we are pleased with the pricing provided to us on the additional water system equipment installed today.all around it was a great experience
Scott Guenard
1699029824
great service and very knowledgeable! we purchased our new ultra high efficiency furnace 1-1/2 years ago and just wanted a winter checkup and all is perfect as expected.
Jane Smith
1699023650
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
Rebecca McConkey
1698960231
They called me back promptly and scheduled my installation within a reasonable time. Answered my questions. And were efficient and tidy doing the installation.
Kelly McGraw
1698876521
Very polite and knowledgeable, went above and beyond! Would recommend to anyone that is debating on which company to go with - no matter what choose Aquarius!!
Levi Snider
1698873419
Super fast service, came out shortly after I called. Flat rate price immediately saved me over $100. Tech found the problem quickly and explained everything well.
Maverick Gunufson
1698873268
Very nice, easy to talk to, does a good job
Peter Totzke
1698868794
Awesome work . I am not an easy person to deal with, Levi was the best electrician and once again Aquirious came through !
Gary Yochum
1698866646
Trevor was awesome as usual.
Steve Miller
1698840317
Terry was the best.
Ashley E
1698800805
Wonderful service from Rory at Aquarius. We love our system and the people who service it.
Dan Olson
1698771231
Travis and Jon were aces as usual. A credit to the company.
Michael Daugherty
1698711939
Incredibly responsive customer service and while I appreciated the possibilities of other services they sold me what I knew I needed. Installer was friendly even though we were over the phone and accommodated my schedule.
Elizabeth Hoopes
1698707678
Travis did an excellent job replacing old piping causing a water issue under my kitchen sink. He provided a thorough explanation of the job itself and went above and beyond in keeping the area clean while working (which can be quite a task in a carpeted kitchen). No mess left behind! He was also very professional and personable which can be hard to come by nowadays. Highly recommend!
Howard Brockhouse
1698700192
The experience with Jamie and Devin at Aquarius was excellent.
Steve Jensen
1698674644
Excellent customer service!
Linda Ness
1698527169
After several attempts, our service person today, Jason, was exceptional. He cleaned up the problems left behind by the initial installation. We were ready to stop any relationship with Aquarius and, after his visit, we are cautiously satisfied. Jason fixed everything, provided us with explanations and instructions, answering all of our questions and concerns. Before he left, he tested and reinspected each component to make sure it worked. None of the others we dealt with did those things. Jason, alone, earned those five stars. If we can continue to work with Jason, we're in. If there is no Jason, we are very skeptical of Aquarius.
Justin Antonsen
1698526186
Rick was a delight to work with and highly professional.
angielundsmiles1
1698522962
All the Aquarius reps, Jon, Levi, Patrick, Jay, Andy worked so efficiently and hard; were communicative and more than accommodating. They were at our place all day. Thank you all SOO very much guys!! I would definitely recommend...they were the only company that could offer service within a week's time to get started...again, the staff in office re coordination/communication (Holly and Jeremy) and the on-site staff day of install were phenomenal in more than two ways! Some minor communication hic-ups, but overall, WELL DONE!! Thank you all so very much! Great, caring, personable employees.
Mike Wiens
1698513459
Rick was Great!! He took the time to explain everything!! His suggestions will hopefully help us moving forward. Thank You Rick!
Todd Eklund
1698437374
Definitely! Earn the right to be recommended!!! Thank u for exceeding our expectations!!
Ramiro Arroyo
1698418742
Buen servicio y muy amable el empleado
Ann Erickson
1698416487
Va very respectful of our age and disabilities
Kelsey Yahr
1698356964
Very knowledgeable and very helpful! Explained everything in a way i could understand, and they were also very quick, same day service, i would highly recommend.
Megan Smith
1698333588
Routine water softener maintenance and RO filter changes
Marisha Schletty
1698236132
Water softener installed.GFI's updated and lights installed. (Casey did a fantastic job!)
Gwen Farris
1698189202
Fixed the problem, very helpful.
The Amazing Alex
1698178844
I absolutely love how they send a little bio about their workers before they come out. It’s a nice way to introduce them and it helped me feel more comfortable with who was coming into my house. Lucas was who helped me, and he was so professional, friendly, and helpful. He did a great job!
Pete Knight
1698176867
Water softener installation
Bill Merritt
1698170115
Semiannual mtnce of water system
cole kretty
1698165258
Very good
Calvin Wehking
1698088896
Did great job and got it done in good time
Suzie Olson
1698021586
Great service, the only company that called back and showed up when our furnace was overheating
Nicholas Clementi
1697835194
Casey was exceptionally attentive to completing the job on time in a quality manner. He conducted himself in a professional and friendly manner and we were satisfied in every regard.
Lynn M
1697827065
To diagnose a water leak in a wall shared by two townhomes, Andy was sent out to find the source of the leak. After evaluating the area, he had to be rescheduled to return on another date prepared to fix the leak. He found the problem and it turned out to be worse than we expected. But he fixed the problem and everything is back in order. He’s very professional and friendly doing his master plumber work! He gives good advice on anything that we might need to follow up with.
Justin Holten
1697740891
Tech was on time and got the job done!
Ken M. Shaurette
1697719275
The technician was very friendly and helpful. A pleasure to chat with and efficient at his job. However there wasn't anything really that he could do other than test the water. So essentially we paid for a 20 minute water test.
Duane Paulson
1697660713
Lee Morris was our technician, and, as always, his service, knowledge and professionalism were excellent.
Kristie roedl
1697588323
Xaviar was a great technician. He came out the same day we called.Great service
Cheri Mahalla
1697486012
Our technicians name was Zach. He was very professional and knew exactly what was going on. I appreciate it his friend And knowledge.
Eric Carlson
1697323153
Xavier was professional, efficient, friendly.
Stephen Olson
1697299945
Quick and efficient installation of new condenser trap
Jason Terry
1697248771
Tech was great. Answered all questions. Very thorough and knowledgeable . Made sure we had no questions before leaving.
Sara Vogel
1697243373
Joe was fantastic: knowledgeable, thorough and friendly. Even when old house issues threw him some curve balls he figured out solutions promptly and efficiently. He was very impressive!
Sam Isackson
1697235326
Devin was so professional and informative during the installation process.
Ken Splittstoesser
1697225331
Bought a Kinetico water conditioner. Second home we have put Kinetico in. Aquarius has been great to deal with both times.
Jim Black
1697214830
Technician was very helpful explaining his testing of our furnace. Would absolutely use and recommend him. 👌
Larry Partlow
1697146860
Graham was excellent
Joel Champlin
1697135918
Service technicians were very friendly and professional in all aspects of their work.
Mark DenHartog
1697132850
Very professional with good value. Will use again.
Leon Ma
1697128566
Service Aquarius water Treatment system
Jeremy Reinolt
1697127789
Wow! Fast getting here, efficient, reliable, and fixed the issues quickly and very knowledgeable.... TY Aquarius!
Ronald Mansmith
1697037498
Chris did a great job of installing our new Kinetico K5. Very personable and efficient. He explained how the system worked and what to expect in detail. Thank you so much. Ron
Scott Wheeler
1697037403
I was not able to be at the service location but Jeff Powers was very good being in contact with me with very important information.Really appreciated. 👍👍
forthelifeofme007
1696966292
I've used this company before and have always been happy with the service! Friendly technicians each time as well.
Larry McConkey
1696888875
Vary well done! Vary happy with the service and the installation 👍
Michele Cecka
1696879507
John is wonderful. Very informative and professional.He explained my immediate and future needs.
Patrick Sheridan
1696870981
Zach was great!
Don Hanson
1696623598
DEVIN WAS VERY SKILLED AND KNOWLEDGEABLE AND NEAT AND FRIENDLY GREAT JOB 👍
Evan Kuhn
1696466106
Jared was professional and attentive to our needs in helping us find the right replacement for our old RO system. Devin did a great job installing our new K5 system. He was kind, courteous and very informative in teaching me how the K5 system worked. As he was finishing the install he explained how to change the filters, which will be very helpful in the future. Thanks again.
Wayne Berger
1696362929
On time and excellent job
Weplaygamesforlife21 Novachek
1696204038
Very pleased with the system and the customer service is excellent
Mark Duran
1696183117
I am very pleased with the service I received. Zach was very knowledgeable, and his skills in finding a solution was greatly appreciated. I would definitely call Aquarius again if the need arises.
Kim Ackerman
1696088774
Both Casey and Graham were very professional and thorough to solution my furnace and electrical concerns. Casey provided me detailed information and options. He spent time thinking through the options and discussing with me. This helped me make the right decision for me.
Michael Kothe
1696012635
Xavier was knowledgeable and courteous and super helpful with the Kinetico system. I will be using Aquarius again for any plumbing needs
Joyce Nason
1695936023
Patrick is wonderful. If we ever needed any more service we would love to have Patrick come back.
Peter Totzke
1695748099
James was a true Professional, thx !
Joy McKinney
1695676092
I highly recommend Aquarius. They do excellent work and are professional and courteous. Mark, Travis and Ted are great to work with.I’ve had water filtration systems and plumbing work done in two homes now. When I purchased my current home I didn’t have to think of who to call. Go with Aquarius.
David Kane
1695668005
Excellent. Great, prompt service
Bob Thibodeaux
1695332586
Sam was great. Very professional and thorough. Explained everything and provided excellent support. Fantastic service delivery.
Amy Telthoester
1695330191
Very informative! First time I have owned a home on my own. Learned a lot! Patrick put everything in terms that I would understand and taught me a lot! I feel safer now knowing everything is okie dokie with my furnace! See you next year!
Jean Bowe
1695330182
Ty and his partner did an awesome job. Went quick, answered all our questions, personable. Kevan has also been responsive and very helpful.
Debra Kuhnly
1695328220
Garrett Soufflet is very professional and friendly. He was prompt and took the time to discuss the work he was completing. He displayed patience and great customer service when we called him on his cell and thoroughly answered our questions.We appreciate his help when our hot water heater was leaking and uninstalling/reinstalling our water treatment system.
Leta Marino
1695314461
Water softener and filtration. Very thorough; knowledgeable and kept our home in order.Toilet repair
Sandra Siewert
1695313274
Plumber answered all our questions. Told us about costs of repairs versus replacing. Then told us about the best options for our use and costs. Answered questions about warranty life span.
alan kowalchyk
1695238246
Jason-great job
Paul Kuechenmeister
1695211856
We had a softener/filter put in by Kinetico and they did an amazing job. The basement is finished, so it was tricky getting access to the water main, but Brendon persisted and got the job done perfectly!This was after having Culligan out to install. Culligan couldn’t do it, Kinetico DID! I wish we would have had Kinetico out to begin with. Lesson learned.
Jerry
1695166432
Very friendly andpro like. Price a little steep but what isn't,.thank u.
Debi Weems
1695091837
2 gentlemen showed up today to switch my water line for my kinetico drinking water from old fridge to new fridge. They were quick and efficient with their work and very knowledgeable about not just service they performed but honestly many subjects. Both my husband and I were there for most of the appt and we both were still talking about the visit and how enjoyable and enlightening this experience had been for us. We mentioned the many reasons kinetico has been such a lifechanging and positive addition to our home owner experience and how much time, effort, appliances, and money it has already saved us but also still continues to today and for our future. I especially appreciate the prompt response time for any repair or maintenance appt set ups and the text alert messaging convenience they offer as well. I am grateful to Aquarius/kinetic company and the excellence they provide us service.
Justin Roland
1695086675
Had a great experience doing business with this company! It started with Mark coming out and he tested the water in our home. After discussing with us what we wanted most out of our water, he presented us a few options that would best suit our needs. Discussed the options with us and was not pushy. We ended up moving forward with one of his options. Travis and Ted then came out to do the install and did great, clean work! Everybody that came out was professional and respectable with our home. Would highly recommend this company! Great work gentleman!
Brett Sydlewski
1695055508
Terrance is good to work with. He listens to what you need and responds in a clear professional manner. Terrance is very knowledgeable and does a great job maintaining your water treatment equipment.
Patti Hudson
1695053296
Excellent service by Andy! Explained my water faucet. Explained how I could move my laundry room sink. He also went through how I can get an outdoor spigot!
Kimberly Ricci
1695042067
Joe And Chase were very thorough, explained everything, very knowledgeable Super nice guys ! Have always been happy with Kinetico
Barb Lindsay
1694735989
Very satisfied! Would recommend to anyone who wants to improve their home and drinking water!
jerry orvold
1694732362
Prompt, thorough service at the quoted price. Zach did a great job.
Sandy Scheneker
1694727154
Our service person was very informative and professional
Shaun Holiday
1694724521
Fast quick easy. Installed our tub faucets.
Jon Schultz
1694708648
Travis is very professional and knowledgeable! Would highly recommend Aquarius!
Jenna Lotz
1694659447
Very professional technician and they honored all my requests and provided good service and advice for very reasonable fee. Thank you.
George Taylor
1694644987
Wonder experience with technicians
David Adams
1694630236
Fully explained the install before proceeding to install. Job came out as explained, Trevor was very friendly and professional. Greatly appreciated the service
Richard Malone
1694552640
Travis came to install our Kinetico Razor System and K5 Drinking Water system. He was here on time, we went through the installation process and he did a great job on the installation. Everything was very neat and clean when he was done. Very easy to talk to and answered all of my questions.
Missie Sogge
1694531147
Jason was friendly and professional. He answered my questions, fixed the leak quickly and even wiped up the floor. My dog loved him, and I’d highly recommend him as a technician.
Dawn Lunde
1694370413
We bought a different property and installed our second Kinetico system. It’s amazing the difference it makes in showering and cleaning, the RO system is awesome! We will always install the system in any home that we own.
Debbie Vattimo
1694282750
Very very pleased with the serviceWe had Wayne come out very nice and professional.
Gina Jones
1694272325
Trevor was very knowledgeable and professional.
mike Fries
1694270703
Garrett was very professional.He took the time to explain everything that he did and answered all my questions on what was wrong with the water heater.
Randy Brose
1694267630
Above and beyond service and very friendly service technicians
conciousconnie
1694209540
Wayne came in and within just a few minutes had the issue diagnosed and fixed. Showed me what happened and told me why it happened and how to prevent and fix future issues. Wayne was awesome!
Rick Crawford
1694205924
Brendon was "Awesome"Very professional, extremely efficient, kind, and courteous. He explained things to us so we understood, and took his time to make sure we were satisfied customers with our water system. Brendon definitely went above and beyond. You can tell he really cares about what he does, which in turn will promote Aquarius by far.Thank you!😊
Janna Jacobson
1694205540
Cannot say enough good stuff about my experiences with this company!! Great customer service. Excellent work.
Phyll
1694201568
Wayne was great to work with. Professional and friendly! Response time was great.
Jackie Funk
1694200287
Great Service !
Randall Matzke
1694193888
Techs were on time and professional. Used shoe covers upon entry and explained what they were going to do. On time, responsive to questions and a quality job with cleanup when done. Perfect.
Trent Walden
1694192109
Very prompt and responsive, fairly priced and very knowledgeable. Recommend them highly and if there is an issue they said they warranty it!Nice folks. Use them if you need their services.
Brooke Peterson
1694190281
Nice people. Responsive service.
mark bjornrud
1694113050
Fantastic service start to finish!
Katie Parks
1694018329
The service techs were very courteous and knowledgeable and took care of business in timely manner.
joan goehl
1693950414
All was excellent. Joan Goehl,
Christine Jaeger
1693940223
Devon went above and beyond!
lakeshorelivingmn Alexandria MN
1693932590
Jim was here and took care of the problem and checked out the entire system. Thank you very much
Janet Hilts
1693861880
I looked up the business online. Our water softening system is pretty unique and Aquarius treated us as an old friend. It was easy and professional.
Steve Hinze
1693801656
We needed some electrical work done and the service person came quickly, was affordable, and very easy to work with.
Trevor Budrick (Compwiser1)
1693768926
By far the best service I have witnessed from a company in a while. They have my business as it’s needed! Thank you!
Nicole Olsen
1693697240
They came out in a timely manner and will come back to fix in a timely manner. Very friendly service.
Mark Andrea
1693593509
Kept us informed of his arrival and completed all tasks to our expectations.
Jim McGarry
1693591316
Very knowledgeable and explained the water softener thoroughly
Marjorie Mathison Hance
1693505091
Ther technicians were awesome, solved the problem iimmediatelyand gave good advice
Jera Amoe
1693337405
Jason Nelson-technician came to our residence to fix our water softener. Jason was punctual, professional, kind, polite and very good with explaining what the problem was and went through every step of what he did to fix the problem and gave us detailed information on how to eliminate the problem in the future. Jason did a wonderful job!!
Brandon Peterson
1693245178
Sales, install, service, and even the customer appreciation have all been top notch! We love our system and don't worry about our water at all anymore! Jen (sales) and Tyler (install/service) have been great to work with. True service with a smile. 😁
John Kuechenmeister
1693169253
lee was a very helpful technician heshared a lot of insight on our water and a lot of other things Great experience with him five stars
Scott Schrom
1693003606
Lee was wonderful! Gave us great advice on how to make our system better.
Shari Olson
1692990352
They were very informative on when they would arrive at my house. When they got here, they were very courteous and professional. While they were working on the issue, he was very informative helpful. Explained everything in detail. I was very impressed. Happy with the job done and would definitely recommend.
Gary Johnson
1692985304
Very nice install, clean and fast the installers where friendly and helpful with all of our questions
Kenneth Newton
1692975449
Awesome service! Corey performed semi-annual preventive maintenance on our Kinetico water treatment system. He was very friendly and efficient. I highly recommend Aquarius Home Services for all your plumbing and water treatment needs.
Karen Rasmussen
1692826538
Very happy.
Chris Adams
1692821503
The plumber who arrived at my home was very professional and did an excellent job.. He didn't just fix the toilet leave. He stayed and operated it a few times to make sure that it continued to work well.
Donn Bulen
1692809429
Casey was very knowledgeable, capable and very personable and professional.
Cynthia Salter
1692801764
Good service, reasonable prices
Pat Reisinger
1692726457
Awesome service.
Becky Revering
1692643705
Sam, the technician, was top notch. Explained everything and no high pressure.
Deanna Hargrave
1692536863
Jason was very thorough and polite. They made sure everything was working correctly before they left and they were nice enough to give us some calcite.
Kevin Mangin
1692456290
Very friendly and helpful. Explained all my options and pricing. Friendly and professional. Would recommend to anyone.
Claire D
1692319698
Cory is fabulous to work with. He really knows his stuff and is passionate about ensuring the people he works with love their products. We are thrilled with his service and even more thrilled with the products he installed in our home. Two years later and still one of the best decisions we've made.
Teri Venner
1692310687
Corey did our biannual water softener/reverse osmosis system maintenance. Corey went above and beyond checking everything on our system and the water. We have had our system for a year now and we’re so happy we chose Aquarius Home Services as they’re professional and dedicated to their customers.
Deanna K Vanden Heuvel
1692300587
I had a water heater leak, Terri rearranged schedules so that John could get there within hours. They kept me updated as to when John would get there. While John was disassembling the old water heater someone else was bringing the new one from the shop. They work like clockwork. (He even fixed my toilet and didn’t charge me but don’t tell the boss)
Jason Lamusga
1692294288
Did a very nice job.. cleaning up afterwards. Highly recommend!
Martin Geiser
1692235754
Cory was excellent and figured out a way to save us some money! Very conscientious and hard working.
Gina Truitt
1692220381
Casey with Aquarius was very professional and was able to assist us with our electrical needs. Highly recommend!
Melissa Schoenung
1692133806
Product is awesome. We love our water system. Cory came out today and changed our filters. He is very knowledgeable, professional and friendly.
Marguerite McDermed
1692049986
Aquarius updated old water softener and boiler. It was complicated due to the outdated equipment. They explained everything and got the new machines in place neatly.
Chris LaFountain
1692039420
The technician was on time and completed the work and cleaned completely. Very good service. Explained what would now happen and was able to answer all questions.
Craig Smith
1691869763
Jeff was friendly and eager to help. He immediately found the problem and discussed options with us. I would recommend Jeff.
Autumn Philips
1691859131
Professional, fast and efficient service! Thank you!
todd muska
1691804193
Jason was great to work with ! He was knowledgeable and professional ! Strongly recommend !
Betty Torgrimson
1691786722
Art was a very personable and knowledgeable consultant. We appreciated him taking the time to determine our needs, check our water quality, and offer suggestions for future considerations.
A Bogs
1691700054
I can not say enough about how great the technicians were that came to install my new furnace and ac. They were both very knowledgeable and answered any and all questions I had. Highly recommend!
Ben Spader
1691593336
Was pleasantly surprised with how quickly they were able to get out and fix my shower cartridge and the price was reasonable.
Kimberly Sayer
1691525364
The staff were professional and kind. They worked efficiently and explained the new equipment plus took their time to answer my questions.
Doug Ebeltoft
1691341703
Very informative and professional
Carl Gardner
1691108296
I am very happy with the service.
Brent Henkes
1691093566
Good technicians. Good service.
Tammy Novak
1691092679
Kevin, our salesman, was very quick to come to our home and delve throughly into our current system (which he sold us years ago) and test the water. He went over our options and was very clear and knowledgeable about them. Tyler, our tech, arrived right on time and was very knowledgeable about his job. He was patient and answered our questions the best he could. He did a great job installing the system, and it looks better than the first time! (We have a very shallow well and have lots of water issues, but once again we will have good water for years to come!)
Lorraine Reder
1691080923
Aquarius exceeded my expectations. A service man came to my cabin within hours of my call and fixed my plumbing problems in a thorough, timely, professional and friendly manner! Shout out to Garrett, you’re the best!
Jackie Eckerly
1691079610
Jeff repairman was very courteous and friendly. Very helpful. Great job.
jake shaffer
1691008260
They came out right away and had parts we needed on hand and had our air conditioner fixed in less than an hr but they aren’t cheap!
Kathy Lee
1691008021
Best customer service and repair experience ever. From the initial call to the repair, we were so pleased. Patrick was great. He provided information while he worked and was so personable. Service was fast and efficient and price was reasonable. Highly recommend. K
colleen saunby
1690988864
Everyone I worked with was great. Jeff replaced my house water filter system and water softener and it looks great!! Plus he was able to get in down very quickly!! A+ customer service & both the installer & sales rep were very informative and were able to answer all my questions. It was a no pressure sale and I got exactly what I wanted!!! Love the monthly financing option as well.Thank you!!!!
nicole bixby
1690510514
Lee was very friendly and thorough. Set the expectations and explained the process as he was installing the system. He answered all of our questions. We got the whole works and are very happy!!!
Teri Bahr
1690506467
Trevor did a great job explaining what needed to be fixed and the process. Very personable and a genuine nice guy.
Dawn Haefner-cripe
1690502779
Wayne was very knowledgeable, friendly, honest and on time. He took the time to explain my options and was able to get me the best deal. Highly recommend!!!
Judy Monette
1690402854
Fast service, explained service in detail. Super polite and professional.
Tricia O
1690389689
Art Jones and Corbin Thoreson from Alexandria were top notch in customer service and quality of work!
Mary Sytsma
1690384212
Corbin was kind and respectful Very nice trainee
Diane Troppman
1690314067
Great customer service!
Tim Stanga
1690301288
Excellent friendly service and on time. Diagnosed issue and provided go forward options and pricing. Highly recommend.
Kathleen White
1690295606
Everything was great!! Zach was Awesome!
Ellen Bardel
1690245974
I was very happy with prompt friendly service.
Bryan Hamel
1690233704
James was great…friendly and very helpful. He went the extra mile.
Sheila Vorderbruggen
1689952174
James was very pleasant and did a thorough job as well as letting me know all that he did.
Daniel Halbert
1689886616
James did a great job, nice young man !
Charles Dressen
1689870275
Very professional and friendly to work with!
Pamela Olson
1689865161
Very nice guy.
Stephanie Seaberg
1689813542
Patrick was incredible, it is so nice that some companies and people still know what customer service.
Jay Ferris
1689715753
Smooth, efficient and professional*
angel brooks
1689698724
Nice and did great at his job
Dave Anderson
1689610900
Good experience, very informative.
Bonnie Klitzke
1689440084
Timely, friendly and helpful
Nathan Hagen
1689269211
Our experience was great! Our salesman answered all of my questions and was very thorough. The installer was great and explained the process clearly.
C Saute
1689139515
Dealing with Aquaruis was amazing! They have a friendly staff, who are fast and professional. Lots of communication via phone, email, and text to keep us up to date with appointment reminders and when to expect out technician. Our technician was friendly, nice, personable, and knowledgeable. He fixed our issues in a timely manner and suggested ways to save us money on this visit and in the future. Really pleased with the work and the customer service!
Kathleen Walton
1689102255
Brendon had an appointment to replace the RO faucets that were backordered when I first received my equipment. He showed up as scheduled and completed instalation timely and off he went. Brendon is always professional and knowledgeable when he is here for routine mechanical check ups 😃
Joan Kartes
1688667584
Excellant service as always. Technician Mike arrived promptly and maintenance visit went well!
Go Otter
1688643129
Art was very knowledgeable and pleasant to work with.
Benno Nordquist
1688413649
Eric was every kind of professional, friendly, and fast. Thanks so much for your great service, and the technology backing your service calls is second to none. Useful and informative notifications, pre-provided photo and bio, just perfect.
Mark Korstad
1688171034
Excellent service thanks
Dorde Sreckov
1688144938
Very helpful and knowledgeable. They are very courteous and thoughtful. Brandon is excellent.
Nick Tessman
1687613322
Very nice tech, very informative.
Lila Shilts
1687456802
Jeff Powers did an amazing job. Professional and awesome
Brenda Wiese
1687364469
Jym was friendly, efficient, and explained our systems thoroughly.
Ric Swanson
1687295088
Art was very friendly, professional and thorough!
Karen Avelsgard
1687208651
Our experience from start(Jay) the sales tech to (finish) Eric the installer was great. They answered our questions and were very pleasant. We appreciated the texts giving us information about them and confirming appointments They gave us a follow up call letting us know what time they would arrive. If you didn't see the equipment in place a person wouldn't know they had been here.Our 1st follow up since installation. Art was great. He answered questions and was polite. Great employee.
Debra
1687129479
Robb did a great job was very nice and professional asked if we had any questions. The guys from Aquarius have always been so nice!! They come every 6 months for the plan that we're on.
Bradley Franzen
1686933500
Scott did a good job of explaining what the problem was and what we need to do to prevent it from happening in the future.
Amy Werk
1686774256
Water treatment system service.Great guy. Easy to talk to. Cared about our water quality and made sure we were satisfied!
Heidi Peterson
1686613670
Prompt, courteous and excellent customer service.
Denice Wojtysiak
1686584101
Home water filter system installed.
Shelley Petersen
1686447359
Art was very nice. Helpful in every way! He explained everything in detail. 😊
Tammy Asp
1686137238
Sentry water system.
Heath Tachick
1685471343
Provided yearly maintenance on my Kinetico system. Above and beyond service! Friendly. Took attention to detail and left NO mess!
Victor Roshior
1685206205
Brendon did a very good job, even beyond that was expected. Highly recommend him for a water treatment system installation!
Heidi Jacobson
1685120763
Branden was great! Everything was taken care of in a professional manner. Great job and thank you so very much!
David Sellnow
1684258679
Jym was very helpful, fast a day friendly. Would definitely recommend!!
Dustin Lendt
1683945023
We purchased a water softener and had the installation done through them in a filtered farm, and everything went super great! Highly recommend!!! Jamie did a great job! As well as Brian and everyone else involved! Thank you for the great service! We will continue to use this company as we have over 30 other sites with their systems in!
Thomas Valerius
1683843704
Exceptional service. Jym did a terrific job. Responsive, takes time to explain things and solved all issues. Great job!!!
jodylp1
1683665960
Not only was Cole, my technician super helpful & kind. But the pricing was so much better than the 2 other local competitors. I'll be sticking with this company!
Nancy Connelly
1683504679
Very happy with the installation and quality of our water as a result!
Steve Hatlestad
1683047111
Serviced our water treatment system. Tech was a nice guy and on time.
Margaret Senn
1682946151
Friendly and very responsive
Cara Ploeckelman
1682628410
Very helpful and polite. I will definitely call again when I need something!
Peggy Bauer
1682540706
Joe and Brendon were both very helpful, professional and fixed everything with great care!
Kurt Rieger
1682463008
Scott Simonson did a very awesome job in ALL phases. Give him a promotion, truly he deserves it. Thank him for me again.
Coley Madsen
1682435177
Robb was knowledgeable, honest, and considerate—he took his shoes off upon entering my house!!He also took time to explain everything and made sure I felt confident with the issues discussed and tasks completed before he left.Impeccable service call!
Lynette Anderson
1682377368
Company is fantastic.
Kristi Johnson
1682193416
Very professional and informative!
Lori Peterlik
1681867732
Good company!
Maryanne Thompson
1681835677
Great company. Great service. We really like Sam. We feel confident with him that our problems will be solved and he won’t let us down
Vickie Titus
1681509400
Art was great. Even my dogs liked him. I was only due for one filter change, but he did add st to my softener. He can come back anytime!
Jaime Arrigoni Sr
1681489159
Have both HVAC and water system. Love it!
Kay Crawford
1681423787
Brendon Soboe is a true asset to Aquarius Home Services. This young man is by far an awesome individual, very professional, informative, and goes above and beyond his role of a service technician. We appreciate everything he did at our residence to make sure our unit is working as it should. Thank you !!
rogsrig
1681323382
Great job answering my questions and changing settings to make our water softener system work better. Thx
Allison Smeester
1680820847
Branden was extremely professional and friendly. He was very knowledgeable about the system and thoroughly answered all of our questions. He came to perform 6 month maintenance on our newly installed water filtration system. Highly recommend this company!
Mike Moe
1680800329
Art was genial and made short work of the service contracted. Neat and clean filter changes and salt replacements.
Mary Mccarthy
1680208318
We have a Kinetco water softener that we purchased and had it installed 16 years ago. We were currently having some minor issues that needed to be checked out. The company advised us by a text message who we could be expecting, when, and how much the service call would be. The serviceman called shortly after for confirmation of approximate arrival. T.E. was prompt, polite, very knowledgeable, and explained possible remedies with cost included before proceeding. The issues were corrected. We will be keeping the business card information for any other future work we might need. Thanks so much for being so professional!
Mark “Doc” D
1679943655
Eric did a great install.