Featured Aquarius & Kinetico Customer Reviews

For 30 Years, Aquarius Has Been Earning the Right to be RecommendedTM

The Biggars via Facebook

"All I can say is...WOW! It is rare for me to give a company like Aqurius/Kinetico a 5 Star review! I have been in the customer service industry for over 35 years and I know how to provide A+ customer service...and EVERY person in this transaction and installation have been OUTSTANDING and have gone over and above the call of duty! I HIGHLY and ENTHUSIATICALLY recommend this system and this AMAZING company. Jenn is so warm and really takes her job personally. We feel like we have a new family member! Hands down, Jenn is one of the BEST costomer service associates I have had the pleasure of meeting and done life with. Thanks Jenn for being a ROCK STAR! Keep serving people people exactly as you have us. Aquarius/Kinetico, keep this asset happy, because she is AWESOME! Blessings! Kyle & Melody and the boys"

Ellis and Mary S. via ReviewBuzz

Having grown up in a rural area with no running water, now having perfect water for all purposes is just plain delightful. The softness, taste, pressure, and flow rate are all just right.

Ed C. via Google+

"I'm so excited about my new Kinetico water softener. It's a fantastic product. Also, my thanks to everyone at Aquarius for making the scheduling and installation so easy. They scheduled the appointment at my convenience, made numerous calls to remind me of the appointment and then kept me apprised the day of the installation when the tech would arrive. Dave, the installer, was very personable. He explained the process before he began work, he thoroughly cleaned his work space and patiently explained how the equipment works. I couldn't be more pleased. This is the second time I've hired Aquarius to do work for me, and I'll hire them again."

Dave S. via ReviewBuzz

We love the system. Water tastes great and I love having soft water. The service was excellent!

Bud B.  

Both installers and service technicians were very courteous to us. I also was impressed by how well the phones were answered and even if the person I was calling was not available, the person who answered said they would take care of the issue and actually did. I never had to make any follow up calls.

Ed G. via ReviewBuzz

"Trevor was great.. Explained everything and was extremely helpful.. A professional and energetic member of your team with excellent interpersonal skills as well. Ed Greenman"

Ron Schara & Raven  

"I have Kinetico in my home and love it!" Ron Schara and Raven would not be without their Kinetico water!

Deb T via Facebook

I am completely satisfied with the company... beginning with the initial phone call (kind, considerate Monica) to the salesman Dave (excellent rep for the company- always available for questions) to Jason (initial installer of the system- very kind, helpful, and smart!) to Josh (second service man who installed a water pump for added pressure through drinking line and ice cube maker). Josh stated "I will stay until I figure out the problem!" That represented the entire experience!!! Great people- great system!

Jessie S. via Yelp

"I LOVE our Kinetico water softener. To determine what type of softener you need someone comes to your house and gets their Mr. Wizard/Bill Nye the Science Guy on. He does a variety of experiments to demonstrate the evils of hard water. To show how much soap is left in your "clean" laundry he rinses a clean towel with water softened with his handy dandy hand held softener, then he show compares bubbles made with softened vs unsoftened water but his big finale is making you wash your hands with bar soap then rinse one with your regular hard water and one with the softened water. Then you have to lick the back of your hand. Blech. The one rinsed with the normal water tasted like liking the soap directly. I really like that the softener we chose has a filter in it so its like all of our water is Brita filtered without actually having to buy the filters. We opted to rent our softener because our next house may not have the same filtering needs."

Jon and Donna N.  

We have had our Kinetico system for six months and it is exceptional - no odor or rust. Service from Aquarius has also been exceptional - great people to work with and responsive to requests.