Featured Aquarius & Kinetico Customer Reviews
For 30 Years, Aquarius Has Been Earning the Right to be RecommendedTM
Ron Schara & Raven
"I have Kinetico in my home and love it!" Ron Schara and Raven would not be without their Kinetico water!
Dave S. via ReviewBuzz
We love the system. Water tastes great and I love having soft water. The service was excellent!
The Biggars via Facebook
"All I can say is...WOW! It is rare for me to give a company like Aqurius/Kinetico a 5 Star review! I have been in the customer service industry for over 35 years and I know how to provide A+ customer service...and EVERY person in this transaction and installation have been OUTSTANDING and have gone over and above the call of duty! I HIGHLY and ENTHUSIATICALLY recommend this system and this AMAZING company. Jenn is so warm and really takes her job personally. We feel like we have a new family member! Hands down, Jenn is one of the BEST costomer service associates I have had the pleasure of meeting and done life with. Thanks Jenn for being a ROCK STAR! Keep serving people people exactly as you have us. Aquarius/Kinetico, keep this asset happy, because she is AWESOME! Blessings! Kyle & Melody and the boys"
Deb T via Facebook
I am completely satisfied with the company... beginning with the initial phone call (kind, considerate Monica) to the salesman Dave (excellent rep for the company- always available for questions) to Jason (initial installer of the system- very kind, helpful, and smart!) to Josh (second service man who installed a water pump for added pressure through drinking line and ice cube maker). Josh stated "I will stay until I figure out the problem!" That represented the entire experience!!! Great people- great system!
Doug R. via ReviewBuzz
Very happy with the Kinetico system overall. Can tell a huge difference in only a few days. Our skin feels better already. Our installer Jason was professional and knowledgeable. Our experience, starting with the online water test appointment was pleasant and stress free.
Jessie S. via Yelp
"I LOVE our Kinetico water softener. To determine what type of softener you need someone comes to your house and gets their Mr. Wizard/Bill Nye the Science Guy on. He does a variety of experiments to demonstrate the evils of hard water. To show how much soap is left in your "clean" laundry he rinses a clean towel with water softened with his handy dandy hand held softener, then he show compares bubbles made with softened vs unsoftened water but his big finale is making you wash your hands with bar soap then rinse one with your regular hard water and one with the softened water. Then you have to lick the back of your hand. Blech. The one rinsed with the normal water tasted like liking the soap directly. I really like that the softener we chose has a filter in it so its like all of our water is Brita filtered without actually having to buy the filters. We opted to rent our softener because our next house may not have the same filtering needs."
Tom G. via Facebook
"The best water treatment systems combined with outstanding service makes me a happy customer of Aquarius Water. I would recommend them to anyone wanting to upgrade to soft water and purified water."
"We have had the soft water and drinking water system for many years and absolutely would not be without. The employees here [at Aquarius] are so nice- friendly and accommodating. They treated us so special today. We look forward to the KClub we signed up for today. We love Kinetico and the people that work here!"
Anthony B via Facebook
In the past 2 months I have had this awesome company out here 3 times. First for the most awesome tasting water ever, got the whole home set up with better water conditioning as well as drinking water. Second trip was to change my water heater from electric to gas and third was just yesterday they finished installing a new furnace and AC unit. Every single person that has represented this company has done it flawlessly. Answered my questions or got me answers within a day. Extremely knowledgeable in what they do, and willing to work with you on special requests as needed. I did some shopping around for most of these products before deciding to go with them, they were not the cheapest, nor the most expensive. They hit that rare perfect in between in my opinion, the quality of the products, and the integrity and quality of their employees is why I have kept coming back.
Demitria S via Facebook
We had no idea how hard our water was until Dave came out and tested it and at this point we knew that we had to do something about it! Let me tell you, it was he best decision we've made for our entire family! I absolutely love our new water and how it tastes, and I love how convenient having a separate water faucet with seriously great water that comes out of it for our drinking/cooking needs!! Our clothes and skin thank us too, the water is absolutely perfect now!! Brandon was such a great guy who installed our system and was awesome with our puppy, who just loved him and was very curious as to what was all happening! We couldn't be any more happy! Thanks again!!!