How Often Should I Replace My Water Softener?

At Aquarius Water Conditioning, we are passionate about water. We think about the water and water softening systems in homes like yours all day, every day! We also understand that most people don’t have nearly as much enthusiasm about these topics as we do. Most families never think about their home’s water or water softener systems until they need maintaining or replacing. But how often should they be replaced? 

There are some hard-and-fast rules of thumb about how often you should replace your water softener, but it is generally a bit more complicated than a set number of years. In this post, we will discuss some of those rules of thumb, as well as other factors to look out for that can help you determine when it is time for a water softener replacement. 

What Type of Water Softener Do You Have?

One key factor in understanding how long your water softener can last before it needs to be replaced is knowing which type of water softener you have. Water softeners that operate using electricity to work can last anywhere between 2-10 years, depending upon the quality of the device. Water softeners that rely on the kinetic energy from water flow can last even longer, about 20 years if they are maintained well. 

If you have an electric water softener, it’s important to get it maintained or repaired every couple of years by a professional to ensure that it is still performing its job as expected. At Aquarius Water Conditioning, however, we prefer the water softeners that use kinetic energy because they tend to have fewer issues, they can go longer without breaking down, and they are more energy-efficient.

Woman loading dirty plates into dishwasher

Have You Noticed Any Changes In Your Water, Home Goods, or Appliances?

Unless you are actively looking, it can be difficult to detect changes in your home’s water. Regularly monitoring your water and home for the following can help you determine whether it’s time to get your water softener replaced:

Change in Taste

Has your water’s flavor gone from clean and crisp to metallic and musty? If so, your water softener may not be working like it should to remove the minerals that can produce a harsh metallic taste in your drinking water. 

Change in Appearance

Does your water suddenly look cloudy when it used to come out of the tap looking completely clear? Hard water minerals, like calcium and magnesium, can cause your water to change in appearance.

Change in Laundry

Has your laundry become stiff or covered in residue when it comes out of the dryer? Hard water can make your clothing and sheets feel stiff or scratchy, and it can also leave behind an unpleasant film. This can be an indication that your water softener needs replacing, as hard water may be damaging your washing machine. 

Change in Dishes

Have your dishes gone from coming out spotless to being covered in residue? If your glassware constantly looks foggy or your dishes aren’t getting as clean as they used to, this may be a sign that your water softener is out of commission. Hard water reduces the effectiveness of detergent, making your dishwasher less able to get your dishes as clean as you’d like them to be. 

Change in Appliances

Has soap scum started showing up in your bathtub, shower, or sink? If so, this is a good sign that your water softener is no longer effective. Soap scum occurs when hard minerals, especially calcium, chemically react with soap. This chemical reaction makes soap less effective at cleaning, and it also makes it stick to bathtubs, shower walls, and sinks. Another sign of hard water on appliances is mineral buildup, especially in dishwashers, coffee pots, and washing machines. 

Although seeing any of these signs doesn’t guarantee it’s time for a new water softener, they can be somewhat reliable indications that it’s time to at least get your water softener checked by a professional. 

What If I’m Still Not Sure If I Need a Replacement?

If you have answered the above questions, but you still don’t know for sure if it’s time to replace your water softener, contact the pros at Aquarius Water Conditioning. It is our goal to provide your family with the highest quality water possible at the best value, and we pride ourselves on our exceptional customer service.

We provide free in-home water tests that can help us figure out whether it is time for a replacement water softener, or if your system is good to go for a few more years. These water analyses can tell us if there are any other contaminants like iron, tannins, or chlorine in your water as well. 

What Water Softeners Are Recommended?

If you do end up needing a replacement, we can help you choose the appropriate equipment that will suit your home’s needs. Kinetico, our preferred water softener brand, makes many models of water softeners that suit the needs of every type of household. All of their water softeners, and other water care devices, are made in America and are available at affordable prices. 

For most homes, we recommend the Kinetico Premier Series of water softeners. These are the most efficient and cost-effective options Kinetico offers, as they run without electricity and maximize water flow rates. These devices also have two tanks, meaning that your home will never run out of soft water to use. We understand that replacing one’s water softener can be an intimidating investment, but fortunately, Kinetico offers the best, most comprehensive warranties in the industry. Some of their water softeners come with a 10-year warranty that remains effective even if you move to a new home and take your device with you. 

How much does a water softener system cost?

Of course, the cost of water softeners varies on the type of system you select and the type of water you have. Most water softener systems start at $1800 up to $6000 installed depending on the type and quality of water you have. If you’d like a quote on a whole home water softener system for your Minnesota or Wisconsin home or cabin, request one.

If you are ready to get your water softener replaced, give us a call at 888-741-9025, and we will be happy to schedule an appointment for you.

Dawn McClain
Dawn McClain
1721864171
Marcus arrived on time and gave us an amazing full AC Tune up. He emailed us the things we talked about. He didn’t push us to buy anything, and went through the entire process educating us how we can take great care of our AC. He shared information that will allow us to keep our AC running great all summer! Super personable and loves what he does. Great experience! Would highly recommend them. Last year we got a water filtration system. Have never had a bad experience with these guys! I’d give them 6 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️💫
Tim M
Tim M
1721856189
AJ was timely, professional, service was sensational! Aquarius always does it right...
Steve Z
Steve Z
1721780055
Ethan was friendly, efficient and informative. All of our experiences with Aquarius have been first class.
Kyle Wahlstrom
Kyle Wahlstrom
1721768660
Nick La Tour
Nick La Tour
1721746079
Steven Tice
Steven Tice
1721688432
Travis and his partner showed up on time for the appointment with plenty of notification and did an exceptional job on replacing our central air unit. They explained the whole process and did a walk-through at the very end and showed us how to use the thermostat. Very very happy with Aquarius on this appointment. Exceptional company!
Barb Kastenbauer
Barb Kastenbauer
1721687640
Very thorough, very profession, patient
Joan O'Sullivan
Joan O'Sullivan
1721684986
Two very polite, efficient, knowledgeable technicians did the work in a very timely fashion. Explained the work that was done, and left the area nice and clean. Great job!
Patti H
Patti H
1721682902
I had my air conditioning system completely replaced by Travis & Dave and was very pleased with their level of customer service and expertise. They explained everything at the beginning of the process and kept me informed as they progressed. I’m now enjoying my new A/C again. Would highly recommend!
Chris Lally
Chris Lally
1721682415
Dave was extremely helpful. He found the issue and saved me some money along the way
Dawn Westbrook
Dawn Westbrook
1721680060
Joseph M
Joseph M
1721673478
Technician provided great customer service. Worked quickly and explained everything including any charges before proceeding. Only gave 4 out of 5 stars because I was told I would be contacted 15 min before arrival so I could ensure I was home. Received no communication in advance, but was lucky to be at home when they arrived.
mavis eng
mavis eng
1721659008
sandra lee
sandra lee
1721519155
Nina Sebregts
Nina Sebregts
1721407360
Ethan did a fantastic job! He did a great job analyzing the system, providing recomendations and information needed to make an informed decision. He took his time explaining what was done and why. Thank you!
John Teichroew
John Teichroew
1721399810
Thumbs up for... (1) GOOD COMMUNICATION, between the office/dispatcher and service technician and, to be appreciated even more so, between the technician and ourselves, the homeowners, by keeping us posted on his current timetable and probable ETA; (2) careful evaluation of our split-ductless AC system and its units, both inside and outside the house; (3) upfront and forthright TRANSPARENCY from the service tech, showing us both existing problem areas as well as potential problem areas, and apprising us of precise cost(s) involved in rectifying those situations; (4) a demonstration of professional expertise in identifying the primary problem - in this instance, an ever-so-slight but incremental leak of coolant; (5) SUCCESSFULLY making the necessary repairs and restoring the system to proper functionality - which, ultimately, is what we were in pursuit of; and (6) throughout this whole process, encompassing a period of more than three hours, Aquarius' service tech, David Boggie, was altogether CORDIAL and PERSONABLE.Thank you!
Stephanie Thomas
Stephanie Thomas
1721339023
Nick and his apprentice Tim were amazing. Very thorough and took the time to explain everything! Very upfront with the issues found and explained all my options. I would highly recommend them.
Alan Gengenbach
Alan Gengenbach
1721337972
Jeff Lorenz
Jeff Lorenz
1721335367
Eric was very professional did a great job!
T B
T B
1721326516
Brian Newell
Brian Newell
1721323892
Casey and Adam were very friendly and professional. They answered all my questions
Candace Lovett
Candace Lovett
1721319933
Where are my pictures
Audrey DeYoung
Audrey DeYoung
1721308525
Matt Kallenberg
Matt Kallenberg
1721271096
Nick and Tim were great. Nick really knows his stuff and is super thorough. I would definitely recommend him
Bill Bush
Bill Bush
1721257086
mary bond
mary bond
1721255131
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !Two weeks later…The air conditioner Aquarius installed in Dec failed to cool when we turned it on on our 1st warm days. After the poor experience I had had with them I didn’t want to deal with them again but since it was under warranty I had to. We were told we would have a technician out Wed morning. After waiting at home all day they called and canceled at 4pm. We were rescheduled for Fri morning. We had several calls during the day with updates At 5:22 pm we received a cal the tech would be here at 6pm. We cancelled our dinner reservation and are awaiting his arrival.I realize our air conditioning is not an emergency but we have spent 2days waiting for our scheduled service. This is in addition to the 10days they wanted us to wait for a new water heater(which I do think is an emergency) I feel bad for the tech who I’m sure has had a long day and must now come at 6 on a Fri evening. Once again I repeat Aquarius has failed us again !!Wow !!!Now July ….it continues !! The duct from our air conditioning system has come loose and is spewing cold air in my basement. A service technician arrived and said the wrong connection was used. He said he would order the right part and return the next day. (Wednesday) The appointment was scheduled for today for between 12 - 3. When no one arrived by 3pm, I called and was told the part hadn’t arrived and they would reschedule for next Monday…5 days out.UGH…. I would have thought someone could have called before I wasted several hours waiting and now I can look forward to several days without efficient air conditioning and another day of waiting for a technician. Life is too short to have to deal with such repeated poor work and lousy service !! Oh, but they did say they’re sorry 😢
Sim Ngiratregd
Sim Ngiratregd
1721248048
Micah Williams plumbing technician performed excellent job inspecting our house plumbing system, recommended new water heater because the existing one is over 17 years old. Within 4.5 hours the new water heater was installed with quality and workmanship exceeding my expectations. The purchase price was great as well as the purchase financing option. Over service rating is Excellent!
Cathy Luk
Cathy Luk
1721247854
I was very happy with Brent'service. He was professional and patient in explaining the problem he found with my AC. If future problems arise, I will definitely ask for him.
Melissa Cain
Melissa Cain
1721247236
Aquarius has always had amazing customer service. We recently had our furnace and ac replaced and their team have been informative and personable while maintain professionalism. Thank you to Nicholas Sarinske, Mike Sippel, Matt Kellenberger, Nate Huettl, and anyone else I may have forgotten.
Dan Carlson
Dan Carlson
1721235114
Boni Beisell
Boni Beisell
1721154216
EVERYONE at Aquarius is extremely customer oriented! From first contact with customer service: "Thank you for calling Aquarius Home Service, How can I make you smile today?" (that happily delivered addage always does), all the way through to their exemplary Home Service techs, I have always felt well taken care of; as though their #1 goal was to insure my needs be met, to my highest satisfaction. Aquarius Maintenance technicians are polite and respectful of my home and personal time. They go to great pains to take pictures of any equipment they're working on & point out current issues along with potential future things to be aware of - all in plain English - so I can make informed decisions on fixes needed now or plan pros & cons of 'holding off for a while'. They don't push, they give facts, share expertise, let me decide. . . . and make me smile, everytime.I will happily encourage friends & family to call Aquarius for home service.
LuAnn Suilmann
LuAnn Suilmann
1721152199
Ethan was polite, knowledgeable, and efficient on time. Well done. Very happy.
Dave W
Dave W
1721144718
Very good communications and tech skills. Good info on repair or replace decision.
Ed Bailen
Ed Bailen
1721136513
Nick and Tim did a very thorough job in diagnosing my mom's furnace/ac problems.I would highly recommend them.
Jack Livingston
Jack Livingston
1721093363
Nicholas was an extremely helpful technician. He was thorough and fixed our issue at a reasonable cost. We were impressed with the customer service we got both from him and everyone at Aquarius. Thanks for getting us in within 24 hours, fixing our air conditioning and explaining what was going on.
Sandy Oldeen
Sandy Oldeen
1721089662
Mike Lauer from Aquarius came to service my A/C. Mike was so kind in informing me of my options. He had my trust right away. In the end I purchased a new unit. Mike is definitely an asset to Aquarius. Thanks for the good service Mike!
Karen Arcand
Karen Arcand
1721088008
Leigh Griffith
Leigh Griffith
1720985156
Nick did a nice job of showing us what was affecting our AC and the problems that were looming with our furnace.
Scott Moore
Scott Moore
1720976548
The technician worked hard and did a great job.
Mary Cole
Mary Cole
1720816564
Had technician, Nathan come to perform yearly check on AC Very knowledgeable and explained everything. Bonus points for fixing the pesky rattle from the ductwork!
Jessica McDougall
Jessica McDougall
1720815008
Aquarius has consistently been great at fast response times, responsive communication, and willingness to teach about the maintenance procedures they perform. We will never go back to anyone else!
Nancy Melvin
Nancy Melvin
1720809794
Provided prompt and professional service.
Sean M
Sean M
1720808556
Stephen Clonkey
Stephen Clonkey
1720801379
Riley was very thorough and communicated with us very well.
Jessica Kohl
Jessica Kohl
1720723436
Mike C was my technician and he was AWESOME, very nice, knowledgeable, respectful inside my home (wore booties, didn’t touch newly painted walls, even picking up clumps of insulation on the carpet and putting in his pocket so it wasn’t on the floor, turning off lights) he was great!
Tim Peterson
Tim Peterson
1720718604
Highly recommend Aquarius Home Services. Mike was very professional and explained everything in easy to understand detail. Keep up the good work!
Natalia Yasama
Natalia Yasama
1720656615
There is no better technician than Riley !Very professional, honest , perfectionist. 11 stars service .
Karl Witt
Karl Witt
1720640365
Super great experience! Air conditioning went out at 10 o’clock in the morning and the technician arrived here by 1:45 and completed the repair in less than 45 minutes. Graham, the technician, was really awesome and did a great job with repair.
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