How Often Should You Have Your Water Softener or Water Treatment System Serviced?

Hard water is a common problem in homes across Minnesota and Wisconsin. Suspended minerals like calcium and magnesium cause pipe corrosion, stains, and spots to form on glass and other surfaces.

Hard water can also cause your laundry, especially white clothes, to be dull and stained. Bathing in hard water can leave your hair and skin feeling dry. You know that a water softener system can help eliminate hard water issues.

But, do you know how often you should have your water softener system serviced?

How Does a Water Softener Work?

Your water softener system is likely installed at the point the water enters your home. As the water enters the water softener, it flows into a tank that contains resin beads that are saturated with sodium (salt).

Every few days, the beads are rinsed with salt water, usually at night, to recharge the sodium level. The suspended minerals in the water bind to the sodium-rich resin beads and the water output are free of minerals.

This soft water is then safe to use for drinking, cooking, cleaning, and bathing.

Alternatively, you may be using a salt-free water softener to remove minerals from your home’s water. This type of water softener system doesn’t use salt or chemicals.

Instead, the system alters the chemical makeup of the magnesium and calcium in the water. This change inhibits the formation of build-up in your plumbing as well as providing the same skin, hair, and laundry benefits as salt-based water softening systems.

How Often Does a Water Softener System Need Service?

A good water softener system can last anywhere from 10 to 15 years with proper care and maintenance. Ideally, you’ll have a professional like Aquarius Water Conditioning service your unit at least once a year.

This is the frequency that the majority of water softener system manufacturers recommend. You’ll also want to have your water softener serviced if you notice a change in water quality, which could indicate an issue with the unit.

Water Softener System ensures water is safe for drinking, Common Water Softener System

Do I Have to Hire a Professional to Service My Water Softener?

Like most of your home’s systems, there are some things that you can do to maintain your water softener. Keeping a good eye on the salt level and refilling it as needed is a good start.

But, it’s also a good idea to occasionally scrub the brine tank to remove built-up salt deposits from the sides. This helps to ensure that there’s a proper level of sodium in the softener to charge the resin beads, so they can do their job. Beyond that, there isn’t much you can, or should, do to your water softener.

What Does Professional Water Softener Service Include?

When you hire a water conditioning professional like us, you’ll receive a complete annual inspection of your water softener. The process of maintaining and servicing a salt-based water softener involves:

Inspection of the Unit

The first step of an annual water heater service visit is an inspection of the unit. This will include checking all the electrical connections, input and output valves for water, and moving parts. Any parts that are worn, defective, or broken are replaced during this visit.

Water Softener Cleaning

One of the most important steps in a water softener service visit is a thorough cleaning of the brine tank and other parts of the system. Our technicians are highly-trained, experienced professionals who know exactly where to look for crud and build-up and how to get rid of it quickly.

Charging the Resin Beads

Your technician will make sure that your water softener’s salt level is adequate, then they’ll initiate a charge for the resin beads. This will allow the technician to evaluate the system’s functions, making sure that everything is working as it’s supposed to.

Calibration of the Settings

Water softeners can be quite complex, and it can be difficult to get the settings right. The problem is that if a setting is a little off, your unit may not function properly and your water won’t be softened. Our experts know exactly how to adjust your settings for maximum performance.

Water Quality Assessment

In addition to all the items listed above aimed at maintaining your water softener, we’ll also test your water. We’ll carefully monitor the levels of minerals and impurities over time, so we can predict changes that will occur and head off potential problems.

Salt-Free Water Softener Maintenance

Salt-free water softeners don’t require as much maintenance as their salt-based counterparts. They provide consistent, fairly trouble-free service for years to come.

Salt-free water softeners rarely need servicing at all. However, things may not always work right. Power issues and other problems can cause your salt-free unit to malfunction or stop working. If you’re experiencing any issues with your water softener, we can certainly take a look at it to see what’s happening.

How Long Does Water Softener Service Take?

You have a busy life, and you don’t have time to waste. We understand. When you schedule a water softener service appointment with us, you can rest assured it won’t take all day.

Most of the time, we can complete an inspection, make the necessary repairs, adjust the settings, and test the system in less than an hour.

Schedule an Appointment for Water Softener Service Today

Has it been a while since you’ve had your water softener serviced by a professional? Are you concerned that your home’s water isn’t as soft as it once was? Does your water softener seem to be less efficient as it ages?

If you’ve answered yes to any of these questions, contact us at Aquarius Water Conditioning today to schedule an appointment. We’ll send a technician over to inspect and service your water softener right away.

Joel DeMarais
Joel DeMarais
1718222835
Completely satisfied with the work Chris, Nick and Matt did installing a new Furnace and A/C system. They were very thorough, courteous and professional!
Ted ALLISON
Ted ALLISON
1718216675
Raymond Cruz
Raymond Cruz
1718192723
RayVery satisfied and impressed!Thanks to Travis, David, Adam & EricFriendly, professional and knowledgeableThey arrived explained what was going to happen and kept me updated on the process.Answered my many questions.As they finished cleaning everything up. They again insured that I had no other questions before leaving.GREAT JOB!!
Patty George
Patty George
1718150859
Brandon was great! He gave great advice, had attention to details, was helpful and trustworthy. I love that I can be in a service program with Aquarius to help me remember the updates and cleanings during the year, especially when I have too many things to remember to do. ☺️
Bryce Chu
Bryce Chu
1718148665
Nick and his partner were incredibly thorough in their inspection of my AC and furnace unit. They clearly pointed out areas of concern as well as what working properly both inside and outside. They presented clear options for repair or intervention. I felt was given all the information I needed and had all my questions answered in simple direct language that most laymen unfamiliar with jargon could understand. Highly recommend.
Anson MacFarlane
Anson MacFarlane
1718139319
Great service!
Dale and Carol Tilden
Dale and Carol Tilden
1718131763
Aquarius takes excellent care of my water softening and heating as well as my furnace and air conditioning systems. Also just had a new electric panel installed (needed updating).
Debra Klejeski
Debra Klejeski
1718055650
Jon answered our questions and explained everything on the checklist. He was very professional and courteous!
Jeff Peterson
Jeff Peterson
1718055086
Wally Lee
Wally Lee
1718044949
Brandon did a great job for us with our A/C general maintenance check. Very knowledgeable, and was professional and efficient.
Joe Capistrant
Joe Capistrant
1718042522
Nate is wonderful. Knows his stuff. Resolved a troublesome problem. Very pleasant, enjoyable fellow.
Cindy Rae Dainsberg
Cindy Rae Dainsberg
1718034743
Brandon was exceptional. Professional. Knowledgeable. Efficient. Kind. Caring. Remembers the client from previous visits. An excellent example of what Customer Service should be to keep customers coming back.
Gary Smith
Gary Smith
1718030176
Excellent technician. Nick is an outstanding young man and very knowledgeable. I felt like he was giving me an honest assessment of my system.
mary bond
mary bond
1717801266
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !Two weeks later…The air conditioner Aquarius installed in Dec failed to cool when we turned it on on our 1st warm days. After the poor experience I had had with them I didn’t want to deal with them again but since it was under warranty I had to. We were told we would have a technician out Wed morning. After waiting at home all day they called and canceled at 4pm. We were rescheduled for Fri morning. We had several calls during the day with updates At 5:22 pm we received a cal the tech would be here at 6pm. We cancelled our dinner reservation and are awaiting his arrival.I realize our air conditioning is not an emergency but we have spent 2days waiting for our scheduled service. This is in addition to the 10days they wanted us to wait for a new water heater(which I do think is an emergency) I feel bad for the tech who I’m sure has had a long day and must now come at 6 on a Fri evening. Once again I repeat Aquarius has failed us again !!
Todd Schull
Todd Schull
1717795955
Riley was the tech that performed our membership maintenance check-up. He did an outstanding job explaining what was included in the maintenance check-up. After his inspection, he was very detailed, using pictures, to help describe what he found and he made recommendations on what should be addressed now and what could wait until our next membership maintenance check-up. He was very thorough doing the repairs, cleaning impeccably both our furnace and air conditioner. We are going to request Riley for all our member maintenance check-ups going forward.
Gary Winkel
Gary Winkel
1717786300
John Keller
John Keller
1717778469
Gordy replaced my lawn faucet once it was clear that it could not be repaired. He explained the problem and the process to fix it in a clear and professional manner. The cost were what I expected for such a job.
Robert McDivitt
Robert McDivitt
1717771730
Great service from Ethan. Very helpful and professional.
Frank Potocnik
Frank Potocnik
1717721504
Service Tech Nick was great. Thank you
Anthony Mielzarek
Anthony Mielzarek
1717713912
Riley is always a professional when coming to the house for HVAC services. He is always a pleasure to deal with! Even my dogs like him!
Nancy Anderson
Nancy Anderson
1717632583
Our thermostat was not working properly. Called Aquarius & they contacted , Nick Sarinske. He arrived soon after & was able to figure out what the problem was. He explained the problem & the solution very thoroughly. Great service🙂
david e brown
david e brown
1717628659
Friendly. Fast. Great staff
Sue Austin
Sue Austin
1717607256
Chris Becker
Chris Becker
1717547200
Nick stayed until my AC problem was fixed and verified it worked, even stuck around as we were hit by a rainstorm. Very impressed. Thank you, Nick, for going the extra mile to check (and replace!) that capacitor, educate me a bit on the AC unit itself, and making sure it worked before leaving!
Lloyd Lindenfelser
Lloyd Lindenfelser
1717540351
Very knowledgeable and helpful!Received prompt estimate for repairs. Thanks, Paul
kay Linsmeier
kay Linsmeier
1717527233
Tried to take advantage of me, because I am old. Tried charging me $2100 to replace a part on unit that costs $800, per other estimates, very disappointing.
Jim Muehlbauer
Jim Muehlbauer
1717523996
Guys were on time, and did an excellent job. They explained everything to our satisfaction, Great job!
Will Determan
Will Determan
1717518929
Nick was over the top wonderful to work with, highly efficient troubleshooter, and a proper gentleman! Highly recommend!!
T.R Hinrichs
T.R Hinrichs
1717453461
Great friendly service!
barry spotts
barry spotts
1717448139
Very knowlegable
Greg Benson
Greg Benson
1717440410
Serviced our soft water system, very professional
Gary Fritz
Gary Fritz
1717427584
Brent was on time, friendly, courteous, and efficient in his work. And left no trace. Very clear as well when discussing services rendered and needs I should keep in mind.
Julie A. Stoner
Julie A. Stoner
1717261784
This was the first time we used Aquarius Service. We were really impressed! 👍 Our Technician's name was Casey Ogilvie. He was very Professional.😊 Always explained everything he was doing & was able to resolve the problem, right away & was very well informed about the task @ hand. No complaints! Seems like a really nice guy.🙂Thanks, again, Casey, for a job well done! ✅ May/2024.
Doug Hicks
Doug Hicks
1717256807
Very professional.
Hager Studios
Hager Studios
1717163166
Friendly, knowledgeable techs, good install on my furnace and heat pump. Overall a very positive experience.
Clive North
Clive North
1717158882
Aquarius installed our ERV and it's been truly mind boggling how much better our air quality in our aggressively sealed house became immediately. Timely, thoughtful, and happy to keep everyone in our household safe. Would recommend!
Paul Ciernia
Paul Ciernia
1717125673
It's not much fun when your furnace goes out on New Years Eve with a forecasted minus 18 degree night approaching. Aquarius responded quickly, determined the furnace was not repairable, came the next morning (Saturday - New Years Day) to arrange a replacement which took place on Monday. They provided us with 4 space heaters which kept us above 60 degrees for the weekend. The installation of the new furnace was quick, professional and very neat. One could say they left us feeling very warm. All the Aquarius professionals we dealt with, Service, Sales and Installation, clearly took pride in the quality of their work. And, they offered a very generous Veteran's discount. Definitely 5 Stars.
Jim Roskens
Jim Roskens
1717103899
Brendon did a thorough job.
Kenneth Janda
Kenneth Janda
1717102014
Matt from Aquarius showed me photos of the furnace blower fan before and after he cleaned it. A dramatic diference. Moreover, he detected low (20%) humidity (not good for January) and showed us how to set the smat thermostat to increase it to 35% and lower the heating temperature. Excellent service and advice.Brandon was pleasant and efficient. Replaced a part under warranty. Great job.
Mark Potter
Mark Potter
1717097910
Alec was very thorough-great job tuning up our A/C for the season
Kristina Sande
Kristina Sande
1717086091
Great service, as usual! Knowledgeable and efficient, and made sure to go through all of the details of the work that was completed.
Jeff Ericksen
Jeff Ericksen
1717006658
Matt Smith
Matt Smith
1716995221
Sharon Elaine Pudwill
Sharon Elaine Pudwill
1716942491
Both HVAC Technicians (Ethan and Nicholas) were professional and thorough when performing annual AC Service Maintenance
Jerri Turner
Jerri Turner
1716934641
Carol Gooden
Carol Gooden
1716929431
Brad was the lead tech on installing my AC/furnace on May 28, 2024. He was outstanding. Very kind and personable. I couldn’t ask for a better final install. Brad was AMAZING! Thank you so much for a fantastic job.
Susan Tu
Susan Tu
1716924061
Very friendly young man. No pushing to buy more or upgrade any product. He cleaned up every area he worked in.
Lynne Bly
Lynne Bly
1716922742
Great annual check up for our AC system!
Sue Bower
Sue Bower
1716845061
Alec, our technician for this semiannual maintenance check was great! He checked everything thoroughly, documented everything for us, and made a couple of recommendations with no pressure. He also took the time to thoroughly clean the leaves out of our outside AC unit. None of the technicians before him have ever taken the time to do this for us. Extremely impressed with Alec, and his quality workmanship and work ethic. Thanks again Alec!!!
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