Read the latest reviews from our satisfied customers.
00:43 26 May 21
Great service - furnace annual check
22:42 25 May 21
Kolten was a very good and knowledgeable technician you have knowledgeable and trustworthy techs
22:03 25 May 21
18:16 25 May 21
We always look forward to Trevor. He is very professional, knowledgeable and friendly. He is an amazing technician
Cooking with J
17:47 25 May 21
Copper and Matthew were great! Such professionalism alongside being down to earth and very nice. They explained everything thoroughly and didn't make me feel stupid for asking any questions. Very helpful and kind!
14:06 25 May 21
Cory was great! Very personable, polite and knowledgeable. Worked hard and had my hot water heater replaced quickly.
13:01 24 May 21
Rory checked my water softener and drinking water system. Took the time to not only test my kinetico water but explained what was wrong and options to fix it. I appreciated the effort it took to make everything right. I had peace of mind to know my water is safe to use.
18:29 22 May 21
I had my Kinetico system installed yesterday and it is early yet but I reallythink I am going to appreciate that I had it installed.Water quality seems very good.The main reason I am writing this is because of the excellant job the installer Brent Hoemberg did.Was very courteous,worked very efficently,quality workmanship and was very thorough explaining how system worked.He went over things I could expect and what needs to be done in the fall whem we take system out for winter.Brent was very knowledgeable about the system and was a great guy to talk to.
23:24 21 May 21
Grant, Deb Armstrong-Hart
18:19 21 May 21
Cory did his usual fine job, everything is working well, everything cleaned up when done.
15:15 21 May 21
As always, Trevor was great. Personable, helpful, and informative. Love getting the e-mail, text, and phone call to let me know he's coming. Great company to have. Thank you.
14:37 21 May 21
Excellent service from Shawn Ross
14:29 21 May 21
06:59 21 May 21
Just wanted to leave a good review for Aquarius Kinetico home water systems they did an excellent job all around very happy with my new soft water and filtered drinking water thanks.
Don Shirley Roepke
22:45 20 May 21
The installation was fast and neat. Installer cleaned up area after install. He then explained operation of the system and regular maintenance that was needed.
21:23 20 May 21
Technician Jeff got everything in our water system squared away, explained to us. We appreciate Aquarius’s consistent timely response and the care they take to keep our home clean - Jeff even brought his own entry floor mat on this rainy day! Only wish they had HVAC techs over here in Hayward area.
20:24 20 May 21
17:34 20 May 21
We just had a new Kinetico water system installed this morning by Cory from Aquarius Home ServiceWe couldn’t be more pleased on how courteous he was. After he neatly installed the system he went through the operation of it with us. We look forward to using this system for years to come. Thank you for a job well done.
17:27 20 May 21
Brent did thorough job and excellent job of explaining our situation and options. 5 stars!
Gary De Moe
17:06 20 May 21
Brenden Pagel, our service technician, arrived promptly, performed a series of testing checks, explained each step in a comprehensive manner, and, all while engaging covid-19 safety protocols.
12:09 20 May 21
20:27 19 May 21
The service agent Rory did a great job of explaining the system.
18:26 19 May 21
We’ve had Kinetico for many years and have always appreciated the high level workings of the water softener. In fact it’s so well done we didn’t realize that we were supposed to change the filter every six months and it hadn’t been changed for years and still tested soft water. Now they have a system set up for us so that it will be changed when it’s needed. The technician Jared was extremely competent, knowledgeable, non-judging and friendly. We hope he will come back to service our system whenever it needs it.
16:32 19 May 21
Aquarius Home Services promptly scheduled me to have my old water softener system looked at. Rory did a great job identifying the issues and explaining them to me. I now have a new system and my concerns were met. Rory was responsive and got me on track with a schedule for future maintenance, something I was lacking.
16:24 19 May 21
buckhorn bar and grille
21:21 18 May 21
20:11 18 May 21
Jared was the technician and he was a delight, efficient and so very professional !I am grateful to have this kind of service.
Marilyn Harvey McGinnis
18:34 18 May 21
As usual very pleased with John.
17:58 18 May 21
Brent our installer was very professional, knowledgeable and friendly.
17:57 18 May 21
14:43 18 May 21
20:10 17 May 21
16:22 17 May 21
Not only am I happy with my system but I couldn't ask for better service, Brenden Pagel was more knowledgeable than he gets paid to be! He was beyond professional and was able and willing to answer every question I sent his way even if it wasn't directed to the system he was working I. He helped Aquarius Home Service, Kinetico build a customer for life.I'll be requesting him to come back!5 STARS over and again.
15:10 17 May 21
13:47 17 May 21
20:13 15 May 21
Brent called when he was on the way, was here on time and very professional and friendly. He got everything going and explained it all to us afterwards. We would give him 5 stars.
03:56 15 May 21
Andrew provides excellent services always go above and beyond making sure our water system is at optimal performance. This last visit he took the time to find the root cause of intermittent leaks and replaced the defective part that had hair line cracks. He also took the time to show me the best techniques to replace the coarse filter. I call him Fivestar Andrew
22:44 14 May 21
I got a lot of really good information on my water softener and how to avoid a flooding issue in the future. Great info on a drinking water system, sensors, and future maintenance of my Kinetico system.I was very happy to know my Kinetico system is working very well.Joe get a 10 from me. Thanks.
18:37 14 May 21
Mark did a great job with our water heater. This is the second time for separate issues I had to use Aquarius and I am very pleased with the service. I requested to use the orginal plumber John unfortunately he was off but Mark did just as good of a job and very personable and professional. Thank you for being there for us when we needed the job done.
Molly Daniel Raben
17:52 14 May 21
16:15 14 May 21
Worked with Rob for my consultation and James for the install of my water softener. Rob was very friendly and professional and I appreciated his recommendations for my needs which seemed very reasonable. Install was only 2 days after consultation and James was also friendly and professional and made sure to explain all I needed to know. I really appreciated the prompt response from Aquarius, especially right now when its so hard to find good contractors for any sort of household work.
12:12 14 May 21
Lou Clem Gehrig
21:14 13 May 21
We’ve had several opportunities to have Aquarius employees help us with various appliances and plumbing problems. Everyone that has worked with us is extremely knowledgeable, friendly and ready to help. Love them.
19:11 13 May 21
Mike K. is an awesome person!
18:05 13 May 21
Brent did a fabulous job. He explained the system well and we look forward to clean water.
15:41 13 May 21
Techs showed up time, did a great job and kept is informed every step of the way. I would highly recommend Aquarius to anyone!
JT 'Datasavage' Savage
13:36 13 May 21
I will say that I found it a mistake to trust another plumber and I am glad I reached out to Aquarius. The gentleman who came to our home was professional, and polite. He explained everything, offered suggestions and fixed the issue. He didn't try to upsell but did tell us suggestions going forward if we would like to improve the quality of our water. Will be using again and again for service.
01:15 13 May 21
This service is amazing. Inexpensive and thorough, they come regularly to carry the 40 lb softener salt bags downstairs and fill the reservoir, then check the system including the RO filter under the sink. Plus, this time, we needed help with plumbing connections. No problem at all. They even moved up our appointment to get it done earlier.I recommend this service and hope they stay around while I age...gracefully. 😉
19:40 12 May 21
14:58 12 May 21
Very happy with the install. Pricey, but worth it immediately.One of the plastic tubes connecting bolts had a small leak we noticed a couple hours after install. Their technician came out that evening at 7:30pm to replace the defective connecting bolt. Try getting your plumber to do that!
12:55 11 May 21
Mike is great! Friendly, on time and efficient. Knowledgeable about the product and services.
02:32 11 May 21
19:09 10 May 21
17:37 10 May 21
17:01 10 May 21
16:02 10 May 21
Great service from a professional.
04:47 09 May 21
Your people are the best ! From my initial phone call with Leigh Ann T, customer service representative, to our water specialist Bryan M. who is very knowledgeable on the product line, and pricing. Our master plumper Dave G. who turns copper pipe into an art form and Jason A service technician who takes pride in his work and makes sure I understand everything on our reverse osmosis system . He also helped me set up my phone with filter change reminders.We are proud to be part of the Aquarius / Kinetico family Thank you. Glen and Julie Stahnke
21:16 07 May 21
Mary Jo Schnell
20:05 07 May 21
Jake checked the water and water softener today...everything checked out great!! He also delivered 11 bags of salt. He was kind, helpful, thorough, and knowledgeable. Thank you, Jake
19:04 07 May 21
18:44 07 May 21
Eric is very professional. Kind and honest. Very good work and fast. Eric knows what he is doing.
18:28 07 May 21
17:07 07 May 21
Service tech was very knowledgeable and willing to put in the effort to find the problem. Discussed all options available. No pressure to commit. Definite going to consider their estimates.
00:29 07 May 21
21:15 06 May 21
Cory knew right away the problem. He fixed it quickly. He was very polite and wore his mask and foot coverings.
19:07 06 May 21
Travis showed up to do the installation of our system. He was fast, friendly and very knowledgeable. Aquarius was able to help us with poor water quality from our new well which was very high in Iron. I highly recommond Mark, Travis and the rest of Aquarius to anyone dealing with water quality issues.
17:46 06 May 21
We had issues with water smell and hardness due to well water. And we had Aquarius come to install kinetico was softener and reverse osmosis for drinking and cooking. They were professional and did an excellent job. Thank you
17:42 06 May 21
How was great, on time cleaned up when he was done, hardly knew he was here for service. All is working great once again.
16:13 06 May 21
Our tech Brandon identified the problem which was somewhat complicated, ordered and installed the part in a very professional way. Thanks!
16:03 06 May 21
Great job as always! Thanks!
17:28 05 May 21
Trevor was wonderful, prompt, efficient and friendly. Having Kinetico filtration has made a huge difference. We no longer have rusty toilets, showers, or sinks. We also got the drinking water option. It’s great not having to lug 24 packs of bottled water in each week and I like the effect this will have on the environment.
16:33 05 May 21
15:22 05 May 21
22:36 04 May 21
We had the privilege to have Lee Morris! He was great and very thoroughly attentive. I definitely would recommend him to anyone as a tech. He was humorous and assertive. Thank you Lee and making a decision to go with Aquarius Company and purchasing with Kinetico.Sincerely Valuable Customers,Raymond and Stacy BrennyThank you for coming through so quick!
19:46 04 May 21
17:23 04 May 21
Shawn Ross was awesome. He Did a great job of explaining all his work and how the Kinetico system operates. Took his time answering all of our questions completely. Thank you!
08:34 04 May 21
James the technician that performed the RO system today was prompt and polite. The installation is secure and plumbed cleanly as compared to our previous provider. I would recommend him and his company to anyone.K.B.Nelson
18:57 03 May 21
18:06 03 May 21
We had such a good experience! Wayne came and looked around, examined the unit, inside by the breaker, and out in our garage. He did a good job explaining the issue, even took pictures for us to see and explain to us. Before he even did anything he gave us a quote as to what it would be and options we would have. After he was done, he gave us a nice report and wrote down his own notes for us. Would definitely recommend them!!
14:49 03 May 21
14:38 03 May 21
Rory did a nice job of servicing our Kinetico system. We really like the Kinetico system.
13:37 03 May 21
Great customer service and good work
15:47 02 May 21
00:53 01 May 21
21:39 30 Apr 21
20:36 30 Apr 21
16:36 30 Apr 21
Just got the new water system installed, Brent was very good, clean and professional. It looks good and is placed perfectly without using much floor space.
01:42 30 Apr 21
Very professional and responsive. The Salesman (Kevin) was friendly, knowledgeable and gave us a detailed analysis of our water along with options for making the water better. The installer (Cameron) was prompt, efficient and was open to our suggestions on equipment location. He gave a thorough explanation of the system and maintenance. We were very unhappy with Culligan and looking forward to our new system.
21:35 29 Apr 21
Excellent service and professional as always! Our recent service all technician (Brendon Pagel) was very knowledgeable and explained things well. Keep up the good work!
18:41 29 Apr 21
Jake is awesome! He is very thorough and informative.
16:26 29 Apr 21
Blake is awesome on service. Products are high quality. Service calls are too expensive.
02:01 29 Apr 21
23:11 28 Apr 21
Service was excellent Blake was very informative He installed new water filters He also did maintenance work on our Aquarius system.
22:09 28 Apr 21
Rory did a great job, on time and very helpful and professional. Took great care with my house, answered all my questions and could not have more friendly, he really enjoyed doing his job.
18:52 28 Apr 21
18:10 28 Apr 21
Very knowledgeable kind clean respectful and a fellow patriot!! Couldn’t ask for more
17:50 28 Apr 21
Wonderful customer service. Easy to schedule, flexible hours, both the sales man and the technician were a joy to work with.
00:23 28 Apr 21
Good service, the plumbers know their job and take care of your problems quickly.
21:24 27 Apr 21
Brandon Pagel was the Service Technician. He did a great job. He came to service our water softener. He was able to find out what was wrong quickly, and fix it. He also tested our water both when he arrived and after he had fixed the water softener. He was very professional in dealing with us, and was very good in explaining what had happened and what we could do to prevent it from happening again. We were very pleased with his work and would ask for Brandon Pagel to be our Service Technician for any future service calls.
20:10 27 Apr 21
Honest and knowledgeable and good guys to work with.
19:41 27 Apr 21
Came when they said, filled it salt, verified stlll working properly after10+ Years
Taofeek Kehinde Bayo
17:44 27 Apr 21
Good service as expected.
17:02 27 Apr 21
15:56 27 Apr 21
The technician was knowledgeable, friendly and left our home clean. The service was good value also.
19:43 23 Apr 21
Very friendly service followed by prompt, professional and clean installation!
I made my initial inquiry on the 15th. Mark came and made the presentation the very next day. I decided to buy and the system was installed today!
They even matched my oil-rubbed bronze sink/faucet style for the filtered water faucet.
Cory explained everything about the install, and I am very pleased.
I made my initial inquiry on the 15th. Mark came and made the presentation the very next day. I decided to buy and the system was installed today!
They even matched my oil-rubbed bronze sink/faucet style for the filtered water faucet.
Cory explained everything about the install, and I am very pleased.
18:45 23 Apr 21
Rory was very thorough and knowledgeable. We appreciate his extra attention to detail and useful suggestions. Thanks for great service!
18:07 23 Apr 21
Michele N Marty Goodale
17:32 23 Apr 21
Service was excellent. The techs installed our new system and water heater quickly and professionally. They went over the installation and made sure we agreed on on was being done. Awesome techs and company.
01:54 22 Apr 21
I was very impressed with the sales team at Aquarius. Very friendly and thorough. They weren't pushy and were more than willing to answer all of my questions. I was less impressed with the install team. They were younger and unprofessional at times. They could have done a better job cleaning up after themselves and respecting our home. 3.5 stars.
21:44 21 Apr 21
The technician was on time, knowledgeable, and provided a clean professional install. Couldn’t be happier with the service! Thank you!!
21:16 21 Apr 21
19:37 21 Apr 21
Brent was very pleasant, as helpful and informative as he could be under the circumstances.
19:15 21 Apr 21
00:33 21 Apr 21
I've been trying to work with Culligan for 3 years to get clear water. Aquarius comes in and in a matter of minutes after installation the issue is finally fixed! Wish I could post before and after pictures of the water in the toilet. I'm impressed.
17:08 19 Apr 21
After moving into a new construction home, we were dealt with finding a water softener to put into our home. After countless reviews and YouTube videos, we chose Aquarius/Kinetico. Jennifer H (our technician) came out to our home and tested our water and she was the best! She explained things in great detail and customer service was clearly her focus. She was able to set us up with the system we wanted based on our needs. Kyle S and his partner were great! They called ahead of time to make sure we were prepared for their arrival. They installed the system in the time frame they said. And then took the time to explain the system and how it works so we felt confident in maintaining it from here on out. Highly recommend Aquarius and Kinetico for your water treatment needs!
11:49 17 Apr 21
16:49 16 Apr 21
Jeff was friendly and efficient. He ensured everything was working correctly and fixed my initial problem.
16:50 15 Apr 21
15:02 15 Apr 21
Fast, efficient, friendly, informative, and extremely tall!
23:00 14 Apr 21
22:49 14 Apr 21
22:24 14 Apr 21
Jeff showed up when he said he would and carried out the repair in a courteous and professional manner. We are delighted to have our reverse osmosis system back!
18:18 14 Apr 21
Travis was very knowledgeable, courteous and informative , answered all of my questions. Did an excellent job of explaining things.
16:21 14 Apr 21
Polite, fast, and knowledgeable!
15:11 14 Apr 21
14:35 14 Apr 21
Corey was here for a water system and softener check-up and maintenance. He is always on time and very cordial and professional. He takes the time to answer any questions we might have.
16:21 13 Apr 21
Julia Lambert LaFine
22:33 12 Apr 21
Had a system put in for Midway Beach Resort, first day and the difference is amazing! Brent and his crew did a phenomenal job. On time, Polite, and explained every part of the equipment before they left. Every item cleaned up.
Mary Ann Nystrom
21:52 12 Apr 21
We have used Aquarius for twenty years with good experiences every time. Rory was friendly, kind, professional, and efficient. He patiently explained everything and did a great job installing our new water softener.
18:43 12 Apr 21
Amazing people and the best and easiest to work with. Definitely worth every penny!💖
14:36 12 Apr 21
Awesome service and timely! Highly recommended.
03:48 10 Apr 21
5 stars all around. Friendly and knowledgeable staff, great products and several options to fit any needs. Prices are fair when you consider the quality of the product and they truly stand behind their brand. Everyone I worked with during this process was a pleasure to work with. I will be recommending this team to anyone and everyone
20:24 09 Apr 21
The people from Aquarius call,text they were on the way, also sent reminders in text the day before .Jared my service man was nice and polite and did a first rate job . They also bring a placemat outside not to drag in any dirt and wore plastic bags on shoes to keep your home clean . Would highly recommend this company.
18:50 09 Apr 21
Technician James Fry was professional and put in extra effort to be sure our new system was installed just as we wanted. We are pleased with results.
23:32 08 Apr 21
20:30 08 Apr 21
19:53 08 Apr 21
They called when they were on their way to let .e know when they would get here. The guys were gentleman, explained what was goig to happen an about how long it was going to take. I will have them come back again.
17:33 07 Apr 21
Excellent service. Explained everything. Very professional.
14:45 07 Apr 21
Great service tech
19:45 06 Apr 21
00:29 06 Apr 21
Excellent service thanks
14:20 05 Apr 21
03:09 05 Apr 21
Andy, Darrin, Wayne M and Kris. Super informative. Cleaned up after themselves. They have to come back to do some work and left materials all nice and tidy being very considerate of children living in the home! Thanks fellas for all you do!
18:58 02 Apr 21
16:59 02 Apr 21
We are so happy with Aquarius Home Services. Eric was so knowledgeable about the system. He was so efficient and showed my husband how it all worked. He even took our old system we had with him. Everything Todd the salesman said they would do, they did! No empty promises! We are beyond excited to have this new system and great water!! We are so glad we made the investment!
16:04 02 Apr 21
Kinetco water system maintenance - excellent service!
00:34 02 Apr 21
Brent showed up exactly as described. He was knowledgeable, efficient and talked through the whole installation process. Explained what all the parts did and why they are necessary to help get our water back on track. Oh and the water is top notch.
21:45 01 Apr 21
19:15 01 Apr 21
David W Johnson
17:04 01 Apr 21
Technician Joe K was very helpful and informative. Not the best news but truth and he gave me info and I appreciate his honesty and integrity. Thanks.
14:21 01 Apr 21
21:53 31 Mar 21
19:30 31 Mar 21
18:48 31 Mar 21
18:33 31 Mar 21
17:30 31 Mar 21
Blake did an exceptional job on servicing our softener. The diagnosis of my issues were thorough and explained to me in simple terms that were easy to understand. The whole expense was accomplished with a high degree of professionalism.
16:16 31 Mar 21
14:59 31 Mar 21
14:49 31 Mar 21
Very quick response to our Kinetico water softener not working. After 20 years it died. Rory our service repairman was very efficient, knowledgable, and thorough. He had us back up and running by the afternoon.
01:22 31 Mar 21
Moved water pipes as part of my basement remodel. Service and price was incredible
21:59 30 Mar 21
Excellent professional service! Wouldn’t use anyone else!
17:51 30 Mar 21
15:54 30 Mar 21
Great water system. Always great service
15:54 30 Mar 21
01:56 30 Mar 21
James did a great job installing our Kinetico water softener! He was very informative in answering all of my questions. Would highly recommend Aquarius for their great employees and professionalism.
23:14 29 Mar 21
Very prompt and polite service technician. Made sure that I was clear on what he did and what to watch out for. Very happy with our Kinnetco water treatment system and the service we get from Aquarius.
22:29 29 Mar 21
Extremely friendly and helpful
19:38 29 Mar 21
Kinetico service Blake. Excellent!! Found issues under warranty I wasn't aware of. Very thorough and professional. Would definitely recommend @
17:19 29 Mar 21
Bev and Allan Boon
15:43 29 Mar 21
00:50 27 Mar 21
On time, easy to work with. Always professional
22:41 26 Mar 21
Cooper was great and very professional. He helped explain everything and was in and out I no time with the install.
15:55 26 Mar 21
15:35 26 Mar 21
Blake did an excellent and thorough job repairing my water filtration/softener system. He was timely, friendly, respectful and very knowledgeable. I appreciate the high level of quality with the service he provided.
22:53 25 Mar 21
Had awesome service, so friendly
21:55 25 Mar 21
20:42 25 Mar 21
Good communication. Punctual. Professional. Conscientious and quality work. Very appreciative of the business. Extremely happy with the results!Update 3/25/21: Derek performed annual service. Very happy with the attention to detail and personable visit. Realized the importance of the service contract and renewed. Our system is the best!Another 5 Stars!
20:01 25 Mar 21
The best technician ever Blake was so thorough and professional is the only one I ever one coming out to our house again thank you
18:08 25 Mar 21
The service was exceptional. The service person was very friendly.
16:18 25 Mar 21
He removed the expensive culligan water softener and installed a higher quality lower cost Kinetico. Very quick and professional . Definitely recommend for services.
17:56 23 Mar 21
Very knowledgeable and personable technician
17:49 23 Mar 21
17:12 22 Mar 21
Thanks Brent! Very helpful and informative.
01:36 21 Mar 21
Ease of scheduling an appointment, excellent service and education from Rory, service technician, regarding drinking water system and water softener.
21:07 19 Mar 21
Our cabin’s heat went out causing the pipes to freeze with major damage to our Kinnetico system. Lee from Aquarius Home Services was assigned to assess the damage, which turned out to be worse than we originally thought. Lee is straightforward, transparent and an expert in his field. I appreciate his calm demeanor and can do attitude as we figured out the heart of the issue and next steps. I wholeheartedly recommend Aquarius Home Services and Lee, and look forward to working with them to get our Kinnetico system (and cabin!) up and running in good working order in the near future.
16:13 19 Mar 21
Mike is always so polite and friendly and does a great job
Patty murtaugh Nelson
902 Campbell ave NW
Patty murtaugh Nelson
902 Campbell ave NW
19:05 18 Mar 21
Will was a very knowledgeable technician. He answered a lot of questions we had, was friendly and did a great job with the service call.
18:22 18 Mar 21
We just got the water system put in today! We are looking forward to the soft water!! The service was fast but efficient. I wish I could remember the guys name that put this system in today! I'm horrible with names. The guy was amazing and explained everything very well, needless to say I didn't have many questions because he had covered all of that for me. Great work!!
17:54 18 Mar 21
16:30 18 Mar 21
Brent was very timely and courteous as well as knowledgeable. Thank you!
23:09 17 Mar 21
Great experience! Brian came out on a Monday evening and tested our water. We had really really hard water. The very next day at 8am James came and installed our new kinetico system! We absolutely love our water now! Thank you so very much!! If I could give you guys a higher than 10/10 I would!!
Bea Hughes Carpentier
19:21 17 Mar 21
Jennifer, the sales representative was great. She covered everything!
The installation also went very well. Cameron is very knowledgeable and efficient. He was also training Michael, who is well on his way to be a good service representative.
The installation also went very well. Cameron is very knowledgeable and efficient. He was also training Michael, who is well on his way to be a good service representative.
19:08 17 Mar 21
17:34 17 Mar 21
The crew at Aquarius is always professional and friendly! I have a Kinetico water treatment system and they change the filters twice a year. It’s always been a pleasant experience.
16:31 17 Mar 21
16:31 17 Mar 21
We appreciate how efficient and knowledgeable everyone has been. We had our RO system and softener and water heater all installed in 2019. We love our water now. Love the service plan we have. Peace of mind, as they check things periodically. Brent was very pleasant and informative and personable, and genuinely cared. Thanks guys.👍
23:09 16 Mar 21
Well ... lol. Jaco did the well flush and installed new take and pipes. These guts were very professional and did an outstanding job.Eric was the tech from Aquarius and he did an amazing job also!!! He was Very Professional, thorough and installed a new water Softener, R/O system and HoT water heater...all in record time!!.Everyone cleaned up after themselves and were a joy to work with!! I would Highly recommend these guys!!Thank you!!❤
19:49 16 Mar 21
18:14 16 Mar 21
Fantastic to work with
17:23 16 Mar 21
Purchased the system on Saturday and it's already been installed on Tuesday morning. Chris H. was very informative on the products and water quality issues. Rory the installer did a great job installing enabling us to have a less convoluted utility area and great tasting water already. Also very knowledgeable and personable. Great job by everyone.
15:36 16 Mar 21
Fast friendly and knowledgeable.The folks that came out installed the new furnace up and running and removed the old one in slightly over four hours. That includes the tutorial about the new unit. Overall a very pleasing experience in every aspect.
20:59 15 Mar 21
We needed repairs for our water conditioner. Sean arrived when he said he would, provided a timely estimate and options for repair. He left no mess and had it fixed in no time. We appreciate the booties and the rug he put down at our front door. Thank you.
16:11 15 Mar 21
19:45 12 Mar 21
18:54 12 Mar 21
17:45 12 Mar 21
Aquarius is always very professional and walk you step by step on what you need to understand about your system. We have a kinetico water treatment system purchased through Aquarius. The warranty is 10year but you get the right technical support every time you need it.Thank you for all the hard work and support.I would definitely recommend them!
23:19 11 Mar 21
Kinetico water system regular maintenance. Service tech was Blake. He’s very efficient and professional. He has a very personable demeanor and is enthusiastic about getting the job done correctly.
21:57 11 Mar 21
Will is hands down most thorough tech I have ever seen he completely explained everything he was doing and I watched him do it SUPER NICE GUY! You have a 100 percent customer for life!! Thank you Aquarius!!👍
16:47 11 Mar 21
15:01 11 Mar 21
01:07 11 Mar 21
Excellent customer service, very thorough with explanation of repairs and kept in contact of all service.
20:33 10 Mar 21
Great Kinetico service always! Trevor is very good at what he does, and is very honest and goes the extra mile on behalf of his customers. Both Trevor and Kinetico have been extremely fair with any service needs we have had. Thank you for that, we couldn’t be happier!-Candy Hansen
20:21 10 Mar 21
Knowledgeable and very professional service
16:29 10 Mar 21
Aquarius is wonderful. ...and the technician,Will, who came to our house today was outstanding !!!!! 10 ++++
15:18 10 Mar 21
03:21 10 Mar 21
Quick, courteous and knowledgeable. They gave us the facts about our water and were not pushy at all. We found a water solution that fit our home, and it was installed 3 days later.If you are at all curious about what is in your water and how you can make it better, give them a call.
19:59 09 Mar 21
18:29 09 Mar 21
Sue Van Den Broeke
23:50 08 Mar 21
Brent was knowledgeable, helpful and easy to ask questions to. He solved our problem with the humidifier and furnace in a timely and efficient manner.I highly recommend him to troubleshoot and solve HVAC problems
23:15 08 Mar 21
18:32 08 Mar 21
17:47 08 Mar 21
14:08 08 Mar 21
I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quicker and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems! 3/8/21: we had our 6-month checkup, and everything was great! He explained a few things, he installed salt, and he was on his way. We are still very pleased!
17:03 07 Mar 21
23:29 06 Mar 21
18:51 06 Mar 21
Great folks, answered all questions, everyone we have worked with has been fantastic- highly recommend
13:50 06 Mar 21
Derek from Aquarius was amazingHe was very professional, clean and even put booties on his dolly.Great jobGreat waterThank youMark Woychik
18:49 05 Mar 21
We had our water softener replaced and also got the reverse osmosis k5 drinking system.Kinetico has incredibly professional staff and has top quality products. The estimate and complimentary water testing was quick and easy and the financing was painless. Craig and Kolton were absolutely wonderful! HIGHLY recommend.
18:45 05 Mar 21
Very prompt and helpful and nice personality! Thank you!
17:04 05 Mar 21
16:14 05 Mar 21
22:40 04 Mar 21
Rory changed my Kinetico filters today, very nice gentleman, he was speedy and nice to work with.
20:45 04 Mar 21
Awesome customer service! Jason our technician knew everything about our system and was very nice!
20:18 04 Mar 21
Always great service! Thanks! I highly recommend Aquarius Home Services!
18:39 04 Mar 21
Brendan was excellent at explaining the kinetico equipment to a novice well user.
18:38 04 Mar 21
Your technician Brendon Pagel was very courteous very professional and very informative
16:42 04 Mar 21
Brenden did a great job checking and then explaining what was going on and what we need to do .
03:33 04 Mar 21
John did a Outstanding Job.
21:29 03 Mar 21
We had hard water with sediment issues and wanted reverse osmosis. The immediate callback when submitting a request for their service was impressive. Both the sales and installation people were exceptional. We wanted a system that did everything we need and will still be around in 10 years when we need filters. I'm completely satisfied and would recommend.
20:35 03 Mar 21
14:43 03 Mar 21
19:44 02 Mar 21
Rance was great. Very professional and gave us sound advice throughout our filtration system replacement and maintenance.
18:24 01 Mar 21
Rance came out on time and gave me a honest overview of my current water softener, made some recommendations for better water and took care of everything.
16:09 01 Mar 21
Lee is a very pleasant person and explains everything he’s doing in a way that all can understand. Always a pleasure.
15:07 01 Mar 21
Excellent customer service!
21:50 26 Feb 21
19:47 26 Feb 21
20:55 25 Feb 21
Great people to work with
20:24 25 Feb 21
19:14 25 Feb 21
Mike did a good job with the installation of the Edge Optimum system and took the extra time to listen and answer my many questions. Very pleased customer!
16:55 25 Feb 21
16:48 25 Feb 21
18:35 24 Feb 21
18:31 24 Feb 21
17:24 24 Feb 21
We have always had a great experience with Kinetico. Filters changed and serviced top notch. We are happy with our Kinetico water system.
16:40 24 Feb 21
Joseph & Traci Schultz
16:25 24 Feb 21
James was fantastic! He worked quickly and explained everything. He also went above and beyond for us.
03:04 24 Feb 21
18:26 23 Feb 21
17:36 23 Feb 21
15:20 23 Feb 21
Repaired water softener and did a excellent job
20:13 22 Feb 21
Cory from Aquarius was very helpful and professional. He arrived on time . He explained in details the issue we had with the water heater. I highly recommend this company .
14:34 22 Feb 21
Paul St Onge
18:59 21 Feb 21
Your technician was pleasant and ver knowledgeable
16:52 20 Feb 21
00:05 20 Feb 21
22:26 19 Feb 21
Eric from the Mora MN store came out and gave my wife and I a recommendation on a needed upgrade of our 10 year old system. He so very knowledgeable and confident about his recommendation. We went with it and James 2 days later came out with the products needed and installed them. James was also professional and obviously well trained. Both answered all my questions and my wife and I are both very happy with the sales and service we got. 5 stars!
21:02 19 Feb 21
Great service as always and appreciated receiving a clear explanation of the problem and options to remedy it.
15:48 19 Feb 21
Friendly and good service. Explained how everything was working .
17:24 18 Feb 21
Will was a FANTASTIC instructor. Very personable and thorough with explanation. He was punctual while still being patient with the customer.
16:44 18 Feb 21
Problem with my water softener. Technician (Blake) was super. Very informative and showed me step by step what he was doing. I would definitely recommend him to others and will request him in the future.
02:26 18 Feb 21
Great quck work
00:15 18 Feb 21
best place around was really kind and very nice to work with they were fast to show up very friendly and great people I recommend them over any in town. thank you guys so much.
21:19 17 Feb 21
21:11 17 Feb 21
Technician was very knowledgeable and explained the system and operations very clear. Options were presented to where we could make a decision that best fit our needs.
16:03 17 Feb 21
Fast and friendly service. Covid concious, explained my options. Honest feedback on options for repair or replacement. I highly recommend them.
00:53 17 Feb 21
I had them out to look at a system I currently have . They were very professional, on time and explained things in a way I could understand.I will ask my family what they think and go from there.
21:12 16 Feb 21
21:03 16 Feb 21
17:35 16 Feb 21
Tony arrived within the timeline I was given. He was very professional and kept me informed. He was great to work with and I would highly recommend Aquarius to anyone.
16:38 15 Feb 21
16:32 15 Feb 21
Would be nice if have an ETA when tech departs to destination. The call 20 minutes prior was nice. Trevor was great!
16:22 15 Feb 21
They were great to work with. Really nice people and good at explaining everything.
19:50 14 Feb 21
22:20 12 Feb 21
Aquarius gets to you fast and does amazing job. They are kind and very helpful. They did great work for my home I would recommend them to my family and friends.
20:17 12 Feb 21
I would recommend their household water treatment for sure. We have tried other companies but they have not been able to handle the iron problem, but Kinnetico did!
19:24 12 Feb 21
18:34 12 Feb 21
17:11 12 Feb 21
01:11 12 Feb 21
22:07 11 Feb 21
19:50 11 Feb 21
We continue to be very pleased with our Kinetico system. The rates are competitive, the service is exceptional and the efficiency of the system greatly reduces trips hauling salt. We would happily recommend this system to anyone. When we moved from Champlin, MN to NW Wi, we left behind a complete Kinetico filtration system ("Big Blue). We inherited a competitor's system in WI and, after several attempts to get satisfactory water, switched it over to Kinetico. No regrets except that we wonder why we waited so long.
15:55 11 Feb 21
Josiah Scheumann did a superb job installing new shut off valves and a new kitchen faucet. He was courteous, kind, and knowledgeable. I have great experiences with Aquarius Home services. Big thumbs up! Thank you Aquarius!
15:19 11 Feb 21
Kinnetico/Aquarius specialist was Mike. Notified me prior to arrival, I love having the picture attached to the confirmation verifying the tech. Efficient, very courteous & helpful! Thorough diagnostic; explained the filtration system in my home so I am able to pass this knowledge to the new homeowner and left his card as well!
21:45 10 Feb 21
17:04 10 Feb 21
Great service technician who explained everything and had my system running again in no time. He even changed the filter for me—a job I hate to do! Welcome back great water!! 😀👍
20:56 09 Feb 21
Great service, quick response. Kept me updated with arrival time by text and phone call. Knowledgable repairman.
15:43 09 Feb 21
15:02 09 Feb 21
00:59 09 Feb 21
We had an emergency issue with our Kinetico system that was draining our water pressure. Rory was able to fit us in, diagnose the problem and fix it. We are very happy with the level and quality of service we continue to receive from Aquarius.
00:19 09 Feb 21
Super friendly and quick to diagnose the issue.. Highly recommended 👌 👍 Thank you so Much Darrin !!!
19:37 08 Feb 21
Great service. I love my water. It’s so nice to have filtered water that I can drink anytime. I never have to buy bottled water.
15:33 08 Feb 21
22:42 05 Feb 21
Jake called ahead to let us know approximately when he would arrive and then called to say how close he was. He was careful to put on the shoe covers and take them off every time he left the house. He wiped up any excess water that spilled around the sink during the testing process. He spent the majority of his visit time checking a water softener that was built up with sludge in the bottom and then discovered a cracked plate at the bottom. He took time to go back to the shop and locate a replacement part even though it was getting late in the day. I suggested he could return another day and finish the work but he stated that at the end of the day he always wanted to be sure anything he had worked on was working properly. He was very particular about cleaning up any spills etc. I appreciate his courteous nature and how he explained what he would have to do. I would rate him as an excellent representative of your company and you should be proudof his work ethic.
22:09 05 Feb 21
Very professional took care of what needed to be did a really good job
21:10 05 Feb 21
Cory was great at figuring out the problem and coming up with better solutions.
20:13 05 Feb 21
19:54 05 Feb 21
19:47 05 Feb 21
17:45 05 Feb 21
Great service. Brendon has been here a few times he is great.
22:56 04 Feb 21
On time, friendly,knowledgeable,reasonable price
21:01 04 Feb 21
friendly service, very knowledgeable, respectful, personable.
18:54 04 Feb 21
Excellent Kinetico service man! We had update with new equipment Jan 2019 to a larger system & new water heater. Existing heater had a recirculation capability so water would be warm in toilet tanks & avoid sweating in summer. However, we no longer had that after new installation. On various service calls I would tell the person about this. Also how long I had to run water in kitchen (right above where heater was) We are on a septic system and are careful about how much water we use. Each time they said it was hooked up the same as the old water heater. However none was a plumber. Today Brent, who is a master plumber, was my service man. He found the reason very quickly. A valve simply needed to be opened to allow recirculation! So simple!Problem solved after 13 months!! Thank you Brent!!Now I won’t have to waste water by running it for minutes, to shower, to wash dishes, etc. My salt consumption will be less too!!All of the Kinetico service men have been great, but this problem needed a specialist! Glad you have plumbers on your staff!! This family is VERY happy to get hot water fast and we love our Kinetico system!! Thank you!
Patty Gould St Aubin
17:03 04 Feb 21
The professionalism. They arrive on time know their business and answer questions. Thank you Trevor, Jason and Lee.
15:59 04 Feb 21
Very personal thoughtful. And caring. Explains what was done and what was wrong. Thank you
15:48 04 Feb 21
serviced my Kinetico system
14:25 04 Feb 21
21:07 03 Feb 21
19:36 03 Feb 21
As always we are happy with Trevor's service for his company, Kinetico ofBemidji. He is thoughtful and answers our questions.Thanks Trevor for taking care of the problem!!!
22:33 02 Feb 21
Jason was the greatest. Curteous, friendly, knowledgeable and thorough.
15:11 02 Feb 21
21:32 01 Feb 21
Andrew did a great job, replaced water system filters and water conditioner filter. He was very helpful explaining everything, very courteous and friendly.
17:15 01 Feb 21
Brent was our technician today.
15:48 01 Feb 21
Will arrived right on time with all his Covid-19 equipment on and introduced himself to me, explained to me what he would be doing on this service call I requested and went right to work. Will changed the 2 drinking water filters and explained to me why and how he was doing it. Will then went on to inspect the entire Kinetico water system and again he explained to me why and how he was doing it. Will make some minor adjustment and repairs and he was finished and on his way. I was impressed with his attitude, Knowledge and professionalism.
15:31 01 Feb 21
20:39 30 Jan 21
02:25 30 Jan 21
We have always been pleased with the service we’ve received from Aquarius and this was no exception!Their technicians are great! We had Noah this time. Two 👍🏼👍🏼!
21:06 29 Jan 21
David did a great job explaining what he was doing and the reccomend repairs!
20:54 29 Jan 21
Jim knows geothermal and is a pleasure to work with.
18:27 29 Jan 21
Yes, they inform you of approximate arrival time. When they enter your home, they wear “booties” over their boots in the house, explain what they are doing, and have always been very polite and thorough! Brent was all that on the last visit.
18:18 29 Jan 21
23:09 28 Jan 21
23:08 28 Jan 21
21:13 28 Jan 21
Friendly serviceman quick service. All my questions were answered.
19:59 28 Jan 21
11:14 28 Jan 21
02:58 28 Jan 21
Incredible customer service! Installer was knowledgeable, professional and did a very nice and clean install. Very impressed!
01:46 28 Jan 21
We received service in a timely and professional manner. I particularly liked how he educated me on the product.
22:42 27 Jan 21
The best quality water system in our area! The technicians were personable, knowledgeable and professional. The system has been working great for removing our very hard and very rich iron in our water. Highly recommend.
18:46 27 Jan 21
Sean was an excellent service technician. Explained all equipment functions to me
18:20 27 Jan 21
I was extremely pleased with the timelines and the service 😊
16:05 27 Jan 21
16:38 26 Jan 21
We have had the same guy come out to fulfill our service contract a few times now! He always does a fabulous job and is good a explaining everything! We are very happy with this company!
15:54 26 Jan 21
15:51 26 Jan 21
Great customer service!!
04:30 26 Jan 21
From initial phone call to service everyone was professional and knew what they were talking about. We moved into our house this year with a wonderful Kinetico water filtration system that I didn't really understand. Andrew, our technician, was incredibly informative and took the time to explain the system to me. I also appreciate there was no pressure to have service done, when I could also just purchase filters and do it myself. Seems to be a well-run, up with the times, excellent company!
02:23 26 Jan 21
Great consultation and installation services by Jennifer and the installer James! Both were very polite and addressed all of our questions throughout the processes. No high pressure sales pitch, great people to work with. Thank you!
Sheila Kline Johnson
00:32 26 Jan 21
Great salesperson and smooth installation of water filtration system with expert installer.
00:41 23 Jan 21
I had Aquarius come out today to change filters in my ro. Brendon Pagel (the tech) arrived when he said he would & performed the service. He was knowledgeable & personable, kept me informed of everything he did. He answered all of my questions & let me know of things I could do to make the system better. Brendon did a great job & only backed up why we chose Aquarius.
19:04 22 Jan 21
The Aquarius technician, Jake was knowledgeable and demonstrated a positive attitude. He took time to explain the work and answered all our questions. Top line service
18:41 22 Jan 21
Brent installed our Kinetico whole house water system this morning. He called to let us know he was on his way, and what time he would arrive. He introduced himself, and asked to see the installation sites. He asked if we had questions, and then got right to work. He was very pleasant throughout the process, and made us feel confident that he knew what he was doing. After cleaning up the worksite, he gave us a tutorial on how everything worked asking several times if we had questions. We were very satisfied with the whole process. Thanks, Brent!
17:20 22 Jan 21
Pleasant technician and fast friendly service
17:27 21 Jan 21
Bergen was very kind and informative. Thank you.
23:49 20 Jan 21
17:26 20 Jan 21
14:30 20 Jan 21
Excellent work, friendly and VERY knowledgeable technician helped us!
03:26 20 Jan 21
22:10 19 Jan 21
The young man was so courteous and very knowledgeable. His name is Jake. Answered my questions so I could understand the reasons for what he was doing. Cleaned up when he was done. Was on time as well. Thank you!
19:46 19 Jan 21
Very informative and educational on how the system works, when to add salt pellets when to change the filters etc.
15:54 19 Jan 21
Jeff was GREAT! Our second appt. with him and each time, he's exceeded expectations!
20:35 18 Jan 21
Know their stuff. Don't try to oversell services, Brendon explained everything and cleaned up after the required repairs.
16:48 18 Jan 21
15:11 18 Jan 21
Prompt, responsive service provided by competent and friendly technicians.
22:31 16 Jan 21
They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.
19:59 16 Jan 21
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
15:42 16 Jan 21
The service from Aquarius (Little Canada) is amazing. I could not be more pleased. We have a well with a high iron content. Our Kinetico system has made the water clear with absolutely no more stains. The water is so good from the drinking water system that the whole family prefers it over bottled water. We all bring re-fillable bottles to work and school from our system because it is so good.I want to tell of my experience with a service call for our system. I appreciate good service and feel it should be recognized. This was GREAT service. We had a well issue that clogged the Water softener. This is not a system issue but a well water issue. The technician’s name is Will and he was just amazing. Will was very professional and courteous. What caught my attention right away was Will’s knowledge of the water systems. This is a guy who is really good at his job and it shows. Will even installed a longer drain hose so that I could place a bucket on the floor when I drain the water to change the pre-filter. I’m sure Will thought this a minor thing but to me it was above and beyond what he was here to do just to make it easier for me. He even showed me how to change the filters in the drinking water system and offered to let me take a video on my phone so I would have a reference in the future. It is this kind of service that just amazes me.I would recommend Aquarius Home Services to everyone. The water and the service you receive from this company is nothing short of AWSOME.
23:42 15 Jan 21
Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.
22:48 15 Jan 21
16:59 15 Jan 21
Great service for our RO system. They take good care of you.
16:47 15 Jan 21
00:50 15 Jan 21
I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.
22:09 14 Jan 21
Rory did a great, thorough job and was an excellent educator.
21:34 14 Jan 21
Jake did a great job of servicing our water softener and reverse osmosis systems in a quick but thorough manner. He explained what he was doing and showed me all of the filters and such that he replaced. Our service plan is over so he also gave me information about what is included in the plan if I renew. No pressure - just information.
20:06 14 Jan 21
Very knowledgable tech. He took the time to answer all of our questions. On time and very thorough in servicing our system.
17:19 14 Jan 21
Very prompt friendly and efficient installation. Sure I will love the systems.
16:17 14 Jan 21
Good experience. Mike did a good job. Didn’t take long.
15:37 14 Jan 21
There is a reason that Kenetico has such an outstanding reputation. They have great products and marry them with exceptional service.I was given an honest assessment of my water quality and an appropriate solution. There was no attempt to sell me unneeded equipment to achieve some ‘perfect’ water condition.The selected equipment was installed on time and professionally. The work areas were cleaner after the installation than before. Derek took the time to ensure that I understood the system, the maintenance needs and performance expectations.I could not be happier with my selection of Kinetico.
00:19 14 Jan 21
20:15 13 Jan 21
Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.
13:23 13 Jan 21
00:11 13 Jan 21
Awesome job! Our house is old and has some issues with the plumbing to begin with. Technician did a great job and was always respectful and informative. His name was branden and he was still new at the time of this review. He did a great job. Absolutely zero complaints and would recommend using Aquarius and their staff, especially branden.
19:08 12 Jan 21
18:50 12 Jan 21
Loyal John Smith
02:36 12 Jan 21
very good work thank you for doing a good job
19:56 11 Jan 21
Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.
18:53 11 Jan 21
Had them out to service and go over water softener system and water filtration system. They were very professional and answered all my questions. They gave me a good understanding of how to take care of both my systems.
16:18 09 Jan 21
20:24 08 Jan 21
David was excellent. Very informative and super nice.
17:13 08 Jan 21
04:31 08 Jan 21
01:00 08 Jan 21
We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry
19:48 07 Jan 21
16:44 07 Jan 21
We had our water softener serviced. Carried salt down for us, which is very much appreciated!
22:42 05 Jan 21
03:01 05 Jan 21
03:24 03 Jan 21
They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You
21:46 02 Jan 21
20:03 31 Dec 20
19:03 31 Dec 20
22:25 30 Dec 20
20:38 30 Dec 20
18:55 30 Dec 20
Very courteous and knowledgeable from start to finish with everyone I was in contact with at Aquarius. Would highly recommend. Our Kinetico water system is a major upgrade from our previous water system.
18:54 30 Dec 20
18:53 30 Dec 20
16:38 30 Dec 20
15:47 30 Dec 20
TJ took care of us, thanks for the great service!
01:05 30 Dec 20
22:35 29 Dec 20
22:29 29 Dec 20
Technician was very professional and knowledgeable, did a great job was very efficient
21:39 29 Dec 20
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
17:30 29 Dec 20
21:30 28 Dec 20
The service staff after always very friendly, helpful and efficient. I works give them 5 stars.
23:20 25 Dec 20
Very professional, thorough service.
01:27 25 Dec 20
23:44 24 Dec 20
The guy was awesome! Clean and professional. We had some worries and questions about are system, this guy explained everything and put us at ease. Been working with these folks for couple years now and there good folks.
18:06 24 Dec 20