Customer Reviews

Read the latest reviews from our satisfied customers.

Aquarius Home Services, Kinetico
4.9
Based on 2120 reviews
Ann Smith
Ann Smith
22:31 16 Jan 21
They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.
Patricia Fegley
Patricia Fegley
19:59 16 Jan 21
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
Glen McCarty
Glen McCarty
15:42 16 Jan 21
The service from Aquarius (Little Canada) is amazing. I could not be more pleased. We have a well with a high iron content. Our Kinetico system has made the water clear with absolutely no more stains. The water is so good from the drinking water system that the whole family prefers it over bottled water. We all bring re-fillable bottles to work and school from our system because it is so good.I want to tell of my experience with a service call for our system. I appreciate good service and feel it should be recognized. This was GREAT service. We had a well issue that clogged the Water softener. This is not a system issue but a well water issue. The technician’s name is Will and he was just amazing. Will was very professional and courteous. What caught my attention right away was Will’s knowledge of the water systems. This is a guy who is really good at his job and it shows. Will even installed a longer drain hose so that I could place a bucket on the floor when I drain the water to change the pre-filter. I’m sure Will thought this a minor thing but to me it was above and beyond what he was here to do just to make it easier for me. He even showed me how to change the filters in the drinking water system and offered to let me take a video on my phone so I would have a reference in the future. It is this kind of service that just amazes me.I would recommend Aquarius Home Services to everyone. The water and the service you receive from this company is nothing short of AWSOME.
Kimberly U
Kimberly U
01:38 16 Jan 21
Ernest Klennert
Ernest Klennert
23:42 15 Jan 21
Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.
Chad Kiifner
Chad Kiifner
22:50 15 Jan 21
Cory Hanson was fantastic! Professional and informative. He didn’t push anything and provided logical explanations for the work he performed. It was a pleasure to work with someone who had the plumbing experience, along with the Aquarius brand of offerings. Would recommend to anyone! Oh and the water is FANTASTIC!
Jodie Littrup
Jodie Littrup
22:48 15 Jan 21
Kyle Tonn
Kyle Tonn
16:59 15 Jan 21
Great service for our RO system. They take good care of you.
Alix Berger
Alix Berger
16:47 15 Jan 21
Robin Coburn
Robin Coburn
00:50 15 Jan 21
I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.
H Pearson
H Pearson
22:09 14 Jan 21
Rory did a great, thorough job and was an excellent educator.
rob haas
rob haas
21:34 14 Jan 21
Jake did a great job of servicing our water softener and reverse osmosis systems in a quick but thorough manner. He explained what he was doing and showed me all of the filters and such that he replaced. Our service plan is over so he also gave me information about what is included in the plan if I renew. No pressure - just information.
Chuck Kaphing
Chuck Kaphing
20:06 14 Jan 21
Very knowledgable tech. He took the time to answer all of our questions. On time and very thorough in servicing our system.
Dan Miller
Dan Miller
17:38 14 Jan 21
Donna Tatro
Donna Tatro
17:19 14 Jan 21
Very prompt friendly and efficient installation. Sure I will love the systems.
Janice Kleinhuizen
Janice Kleinhuizen
16:17 14 Jan 21
Good experience. Mike did a good job. Didn’t take long.
Mark Severin
Mark Severin
15:37 14 Jan 21
There is a reason that Kenetico has such an outstanding reputation. They have great products and marry them with exceptional service.I was given an honest assessment of my water quality and an appropriate solution. There was no attempt to sell me unneeded equipment to achieve some ‘perfect’ water condition.The selected equipment was installed on time and professionally. The work areas were cleaner after the installation than before. Derek took the time to ensure that I understood the system, the maintenance needs and performance expectations.I could not be happier with my selection of Kinetico.
Mary Hernesman
Mary Hernesman
00:19 14 Jan 21
Joseph Scaramuzza
Joseph Scaramuzza
21:16 13 Jan 21
Brent was very thorough.
Joe Stoltz
Joe Stoltz
20:58 13 Jan 21
Jim Kocian
Jim Kocian
20:15 13 Jan 21
Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.
Donna Utschig
Donna Utschig
16:59 13 Jan 21
Dan Svoboda
Dan Svoboda
14:59 13 Jan 21
Cory does an excellent job servicing our water system. He's very knowledgeable and keeps me informed of what he's doing and why. He's been our technician for a little over a year now and I look forward to him continuing to take care of our water system in the future.
gail ripley
gail ripley
13:23 13 Jan 21
Keith Lahde
Keith Lahde
00:11 13 Jan 21
Awesome job! Our house is old and has some issues with the plumbing to begin with. Technician did a great job and was always respectful and informative. His name was branden and he was still new at the time of this review. He did a great job. Absolutely zero complaints and would recommend using Aquarius and their staff, especially branden.
Jolinda Shelbourn
Jolinda Shelbourn
20:45 12 Jan 21
Technician was kind and courteous. He explained all he was doing and did nothing unless I approved. He was conversational but not a salesman. I hate when technicians try to upsale but he did not. He also treated me like an intelligent human being instead of treating me like a dumb woman. Kudos to this young man. Yes the product is good but it's the human element that keeps me coming back to a company.
Tonya Pazdernik
Tonya Pazdernik
19:08 12 Jan 21
Joshua Gunderson
Joshua Gunderson
18:50 12 Jan 21
Gerald Evansen
Gerald Evansen
18:16 12 Jan 21
Jan Behnke
Jan Behnke
16:51 12 Jan 21
As always, Aquarius service people do a thoughtful and thorough job. We have their water conditioning systems in our home and cottage and the water is sooo good. Hanson’s Plumbing has done other work for us and we have been very pleased with it.
Amy Zimmerman
Amy Zimmerman
15:32 12 Jan 21
Cory was amazing. Very knowledgeable even though I was not 🙂 simple fixes in a very timely manner. Very positive and polite. I would recommend them to anyone.
Loyal John Smith
Loyal John Smith
02:36 12 Jan 21
very good work thank you for doing a good job
Donna Smyrl
Donna Smyrl
19:56 11 Jan 21
Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.
Joshua Bliss
Joshua Bliss
19:04 11 Jan 21
Brent was helpful, polite, and thorough!
Jake Tillotson
Jake Tillotson
18:53 11 Jan 21
Had them out to service and go over water softener system and water filtration system. They were very professional and answered all my questions. They gave me a good understanding of how to take care of both my systems.
Alan Potter
Alan Potter
16:18 09 Jan 21
Beta Sprite
Beta Sprite
13:58 09 Jan 21
John was not only very knowledgeable, but also very friendly and helpful. He answered all of my questions to satisfaction, pointed out things that I had not noticed or considered, explained to me the things that I could do to maintain and improve the home on my own, and fixed several of the quicker things that needed to be done, all in the short time he was here. I would definitely enjoy having him back to work on the larger jobs that he was not able to remedy immediately.UPDATE: Since the work above, we've had John back to correct the pipes under our kitchen sink and install an In-sink-erator, and then later we had him back again to install a new water heater. Both times, he was friendly, informative, and answered all of the varied questions that I had which were not related to the work we had called him out to do. If we have more plumbing work to do, we will definitely try to get him again.
Patrick Purtell
Patrick Purtell
02:18 09 Jan 21
I had Mark and Corey Hanson from "Aquarius Home services put in a Water Filter System today...they where in my crawlspace under the house and in a small laundry room from around 7am to after 4 and my wife and I are extremely happy with the professional work and now having great tasting well water without the worry! Thank You!
JRaffy7
JRaffy7
21:51 08 Jan 21
Outstanding product! Extremely satisfied with the excellent service from the sales and installation professionals. Thank you Chris & Kyle!
Aaron Nelsen
Aaron Nelsen
20:24 08 Jan 21
David was excellent. Very informative and super nice.
Dave Nelson
Dave Nelson
17:13 08 Jan 21
Lisa Stowe
Lisa Stowe
04:31 08 Jan 21
Lori Barry
Lori Barry
01:00 08 Jan 21
We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry
Joy McKinney
Joy McKinney
22:22 07 Jan 21
Jim Fennick
Jim Fennick
21:42 07 Jan 21
Rita Subrt
Rita Subrt
19:48 07 Jan 21
Deb Wand
Deb Wand
16:44 07 Jan 21
We had our water softener serviced. Carried salt down for us, which is very much appreciated!
David Christianson
David Christianson
15:39 07 Jan 21
Terri
Terri
16:02 06 Jan 21
David is awesome! Very knowledgeable and personable! Does fabulous work and extremely happy with the results!! Highly recommend! He changed all our filters and nice to know we don’t have to take care of anything!
Henry Niemann
Henry Niemann
22:42 05 Jan 21
H Ringhofer
H Ringhofer
03:01 05 Jan 21
Pamela Boyle
Pamela Boyle
18:59 04 Jan 21
We had an excellent experience with Derrick today. He was prompt and very knowledgeable about installing our new water softener!
Joe McGinnis
Joe McGinnis
16:29 04 Jan 21
Derek Dougherty from Aquarius is the best. Awesome customer service.
Rob Smith
Rob Smith
03:24 03 Jan 21
They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You
Leon Wunderlich
Leon Wunderlich
21:46 02 Jan 21
Ruth G
Ruth G
20:37 31 Dec 20
Great service ... Tom took time to explain how to install all the filters, etc. and answered all our questions. Aquarius delivers A+ service.
Lorlee Peper
Lorlee Peper
20:03 31 Dec 20
Bonnie Klitzke
Bonnie Klitzke
19:03 31 Dec 20
Jill Stenberg
Jill Stenberg
22:25 30 Dec 20
L. D.
L. D.
21:12 30 Dec 20
I moved into a home that had an older system installed. The system wasn’t working properly and my Aquarius technician was superb. He completed a thorough inspection and explained the entire system to me. The entire experience and service was exceptional.
Dave Mace
Dave Mace
20:38 30 Dec 20
Brian Eckes
Brian Eckes
18:55 30 Dec 20
Very courteous and knowledgeable from start to finish with everyone I was in contact with at Aquarius. Would highly recommend. Our Kinetico water system is a major upgrade from our previous water system.
Kathy Coffel
Kathy Coffel
18:54 30 Dec 20
Kathy Coffel
Kathy Coffel
18:53 30 Dec 20
Jennie Ringler
Jennie Ringler
16:38 30 Dec 20
Brad Raymond
Brad Raymond
15:47 30 Dec 20
TJ took care of us, thanks for the great service!
Jeremy Fossum
Jeremy Fossum
01:05 30 Dec 20
Brian Eckes
Brian Eckes
22:59 29 Dec 20
Very efficient and courteous. Very knowledgeable with the system they were installing. Would highly recommend Aquarius Home Services.
Melynda Dudley
Melynda Dudley
22:35 29 Dec 20
Charles Sutton
Charles Sutton
22:29 29 Dec 20
Technician was very professional and knowledgeable, did a great job was very efficient
Jane Smith
Jane Smith
21:39 29 Dec 20
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
bigzeb73
bigzeb73
17:30 29 Dec 20
Lana Albrecht
Lana Albrecht
21:30 28 Dec 20
The service staff after always very friendly, helpful and efficient. I works give them 5 stars.
Lindsay Von Argonne
Lindsay Von Argonne
20:01 28 Dec 20
Aquarius service technician Travis Erhfurth did an excellent job testing the water at my home and diagnosing the issue with my softening system. He reviewed the results with me in terms I understood and readily addressed the questions I asked. Travis wore the prescribed facial covering and used an Aquarius rug to minimize tracking in of snow. As a dog person, I appreciated his kind attention to the canine household members. I am very pleased with how well the Aquarius company services the water softening system to ensure the unit runs at optimal performance. Thank you for sending Travis today to get my water crystal clear once again. If you have well water, you have to give Aquarius a call. They service the equipment to ensure you are getting the best water life has to offer.
Nancy Stellick
Nancy Stellick
23:20 25 Dec 20
Very professional, thorough service.
Lynette Fitzsimonds
Lynette Fitzsimonds
01:27 25 Dec 20
Jason Hill
Jason Hill
23:44 24 Dec 20
The guy was awesome! Clean and professional. We had some worries and questions about are system, this guy explained everything and put us at ease. Been working with these folks for couple years now and there good folks.
Mike Barth
Mike Barth
18:06 24 Dec 20
Tina Strand
Tina Strand
15:34 24 Dec 20
George Mitchell
George Mitchell
00:33 24 Dec 20
The good service. The excellent tasting water. The best service guys, friendly and knows there product.
Renee Ward
Renee Ward
20:56 23 Dec 20
Dave Free
Dave Free
20:52 23 Dec 20
Installed a Kinnetico water treatment system
Jade Parpart
Jade Parpart
19:40 23 Dec 20
Robert Abbott
Robert Abbott
19:15 22 Dec 20
The tech was excellent and overall customer service is incredible! Highly recommend this company and their product.
Jason Aiello
Jason Aiello
21:30 21 Dec 20
Steve Palmer
Steve Palmer
16:53 21 Dec 20
Heidi Peterson
Heidi Peterson
20:17 18 Dec 20
This week we had a furnace tuneup from Aquarius Home Services. Jon Swedberg did a very thorough job of checking out our furnace and informing us of the specific details. Highly recommend Aquarius for furnace checks.
Christine Wiggins
Christine Wiggins
15:30 18 Dec 20
Great communication from Debbie regarding scheduling, and Service Tech Cory was great! He arrived right on time, he was polite and professional, and explained everything. He had supplies in his truck and we completed our financial transaction before he left. I would definitely recommend Aquarius Home Services!
carmen hintz
carmen hintz
15:10 18 Dec 20
Cathy Giefer
Cathy Giefer
13:41 17 Dec 20
Rachel Arne
Rachel Arne
01:49 17 Dec 20
Chris Bremmer
Chris Bremmer
17:36 16 Dec 20
Superintendent Ezra Fagge'Tt
Superintendent Ezra Fagge'Tt
23:01 15 Dec 20
Alyce Grillo Koppala
Alyce Grillo Koppala
21:46 15 Dec 20
On time. Polite. Experienced.
Rick Miller
Rick Miller
14:30 15 Dec 20
Kent Kollodge
Kent Kollodge
23:25 14 Dec 20
Proverbs 31:30
Proverbs 31:30
17:50 14 Dec 20
Technician was very kind, did a great job and explain everything well. I have enjoyed working with Aquarius. Great company and great employees! Very kind and informative employees across the board.
Auntie Ladybug
Auntie Ladybug
19:20 11 Dec 20
We have a Kinetico water softener and reverse osmosis drinking water filter system. Their customer service are super helpful and friendly. The service people are always very prompt and professional.They take the extra time to explain how the system works and what they are servicing on it to us. Great product.
Tom Coquyt
Tom Coquyt
17:07 11 Dec 20
Emma Kvatum
Emma Kvatum
16:23 11 Dec 20
Cindy Cieslik
Cindy Cieslik
03:12 11 Dec 20
Justin Roland did a plumbing call, he was very courteous and helpful. He also observed COvid protocol
Kristopher Warner
Kristopher Warner
22:05 10 Dec 20
Steve Mullin
Steve Mullin
17:57 10 Dec 20
Brendon Pagel was the one that showed up to clean and service our home water system. He was very professional and quick and would recommend him for further service of my system.
Leon Ma
Leon Ma
21:05 09 Dec 20
Service Aquarius water Treatment system
Therese Parker
Therese Parker
16:19 09 Dec 20
As always, Jeff was knowledgeable, Courteous and professional. Thanks for a great job 👍🏼
Cathy Stemig
Cathy Stemig
05:03 09 Dec 20
Cassie Ritchie
Cassie Ritchie
21:43 08 Dec 20
Joseph Capecchi
Joseph Capecchi
16:51 08 Dec 20
Joyce Nyberg
Joyce Nyberg
11:58 08 Dec 20
Shawn did a great job of checking over water system and most importantly he educated me about all the functions. Added me to the app so I could easily change time etc. Gave me a much clearer understanding of the whole system.
Robert Wald
Robert Wald
19:53 07 Dec 20
Did very good. Explain what had to be done and what parts it needed. Would highly recommend.
Chris V
Chris V
17:24 07 Dec 20
Bob Corey
Bob Corey
16:53 07 Dec 20
Excellent experience
collin eittreim
collin eittreim
16:28 07 Dec 20
Christina Schell
Christina Schell
15:11 07 Dec 20
Larry Thomas
Larry Thomas
04:22 05 Dec 20
Rick Fraatz
Rick Fraatz
23:11 04 Dec 20
Leggs
Leggs
20:33 04 Dec 20
Our technician David was amazing! Very nice guy
Renee Ross
Renee Ross
16:05 04 Dec 20
NW Wisconsin Real Estate 101
NW Wisconsin Real Estate 101
18:17 03 Dec 20
Great service and AWESOME water!
Paul Schroeder
Paul Schroeder
17:36 03 Dec 20
Great service. Friendly workers.
Heather Jerde Drew
Heather Jerde Drew
16:10 03 Dec 20
Shawn was great and very professional. Explained things very well.
Shawn Halbert
Shawn Halbert
15:10 03 Dec 20
Jlf Jlf
Jlf Jlf
23:56 02 Dec 20
Philip Rodberg
Philip Rodberg
20:48 02 Dec 20
Brian, David, and Travis did a great job on my installation of a new furnace and air conditioner unit. I’m most satisfied at this time.
Al Hopkins
Al Hopkins
18:20 02 Dec 20
I would like to thank Kenetico for a professional service visit. Their time in my home was swift and efficient. I enjoyed our serviceman very much , he was polite , considerate, and professional. Both he and the company did us right. Thank you and look forward to seeing you in 6 months.
Janet Thompson
Janet Thompson
13:37 02 Dec 20
Carol Johnson
Carol Johnson
01:00 02 Dec 20
They did an excellent job of explaining things to us, keeping everything clean and being conscientious of social distancing and masking. Great job!
Amy Hofmann
Amy Hofmann
22:03 01 Dec 20
We had a very good experience with Dave for purchasing the new Kinetico system. Blake was pleasant and very knowledgeable.
Liz Kraemer
Liz Kraemer
20:46 01 Dec 20
I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quickly and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems!
Tricia O
Tricia O
19:54 30 Nov 20
Great service great personality the only person I want to do my maintenance!
John Kruger
John Kruger
18:33 30 Nov 20
Viola Bengtson
Viola Bengtson
17:56 30 Nov 20
Marie Riley
Marie Riley
16:08 30 Nov 20
Steven Hardie
Steven Hardie
20:26 28 Nov 20
Kristine Strom
Kristine Strom
21:25 27 Nov 20
Jeff Powers was here today. Fast and efficient service. Thanks Jeff!
Jessica Churchill
Jessica Churchill
21:13 27 Nov 20
Nate Fears
Nate Fears
20:27 27 Nov 20
Great customer service and our water taste and looks 25 times better! If you’re have hard water, check this company out!
James Craig
James Craig
03:56 26 Nov 20
Mathew Herges
Mathew Herges
19:35 25 Nov 20
Jim Craig
Jim Craig
18:50 25 Nov 20
Rate 5.0. Excellent, efficient, friendly, on time service!
Shannan Seibert
Shannan Seibert
16:28 25 Nov 20
Mike and TJ were our technicians. They were very friendly and great to work with, very thorough and honest.
Tracy Jordi
Tracy Jordi
15:50 25 Nov 20
Aquarius always provided top-notch service. A Kinetico softener continues to go strong for the last 16 years and we added an RO system over a year ago and love it. They're worth the investment and will pay off over the long haul.
Domenic Bonacci
Domenic Bonacci
20:35 24 Nov 20
Did a great job
Michael Ratsch
Michael Ratsch
06:31 24 Nov 20
They do excellent work. The plumbers are courteous and prompt.
Barb Hammer
Barb Hammer
01:24 24 Nov 20
Installallation TechsExtemely professionalHighly recommend
Barb Brezinka
Barb Brezinka
21:36 23 Nov 20
Betty Hecker
Betty Hecker
17:53 23 Nov 20
Justin Cantell
Justin Cantell
17:06 23 Nov 20
SUE STEPHANI
SUE STEPHANI
16:15 23 Nov 20
Timothy Cossalter
Timothy Cossalter
15:56 23 Nov 20
Jenn R
Jenn R
14:35 23 Nov 20
Lynn Waara
Lynn Waara
00:22 21 Nov 20
Sandy Jensen
Sandy Jensen
22:26 20 Nov 20
Ernest Oldakowski
Ernest Oldakowski
19:40 20 Nov 20
Rory did an excellent job replacing the flush accumulator on our K5 Kinetico reverse osmosis system. He was very knowledgeable about our Kinetico K5 drinking system and the Kinetico softener that we have. He took the time to answer all of our questions about K K5 drinking system and answered questions about our Kinetico soft water system. Definitely would have Rory come back if that was possible.
Sheila Vorderbruggen
Sheila Vorderbruggen
16:38 20 Nov 20
barb kelash
barb kelash
19:22 19 Nov 20
Very pleasant knowledgeable Aquarius employee did checked out our GO furnace today. Yes
Susan Tindell
Susan Tindell
18:33 19 Nov 20
Jill Albright
Jill Albright
00:53 19 Nov 20
Dan VanDaalwyk
Dan VanDaalwyk
21:01 18 Nov 20
We love working with this amazing group of highly tenured professionals. All the guys who work on our vintage home bring years of experience and a positive can-do attitude. Thank you Aquarius!!
Edward Charpentier
Edward Charpentier
20:29 18 Nov 20
Jan Martin
Jan Martin
16:37 17 Nov 20
John Wexler
John Wexler
02:57 17 Nov 20
Gary Newman
Gary Newman
01:05 17 Nov 20
Pamela Schneider
Pamela Schneider
20:47 16 Nov 20
Mike is a wonderful technician. He explained everything very clearly. A great tech with excellent manners and vast knowledge.
Megan Johnson
Megan Johnson
18:19 16 Nov 20
Donna Tews
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Denny W
Denny W
15:07 15 Nov 20
Pleasant experience dealing with the staff, right on time, no hiccups. Dave in sales and Derek the installer were very informative . Nice clean install.....went smooth !
Don Woodhall
Don Woodhall
19:38 13 Nov 20
Very knowledgeable and great techs
Jeanne Harty
Jeanne Harty
18:47 13 Nov 20
Jim Schuweiler
Jim Schuweiler
23:04 12 Nov 20
Cooper was our technician and he was prompt, helpful, courteous and neat. He finished the job quickly and professionally. Very satisfied with the service.
republic of coconuts
republic of coconuts
23:31 11 Nov 20
Kathy Williams
Kathy Williams
21:52 11 Nov 20
Joe Barb
Joe Barb
21:03 11 Nov 20
Wayne Anderson
Wayne Anderson
19:43 11 Nov 20
It was a great experience Brandon answered all our questions as he looked at our system. Showed us how to replace the filters and the process on how it should be done. Definitely recommend this company for your Kinetico system.
Dustin Koep
Dustin Koep
17:41 11 Nov 20
Cory Merrill did a great job doing a general furnace tuneup. Friendly, knowledgeable, and got the job done on time.
L Sears
L Sears
16:58 11 Nov 20
Service for our water softener system. New filters, cleaning and etc. What a wonderful, careful, respectful and detailed professional. Would recommend him to everyone.
Dennis McBain
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Matthew Hanson
Matthew Hanson
22:08 10 Nov 20
Bruce Corneliusen
Bruce Corneliusen
18:57 10 Nov 20
Corey came out to check my furnace and AC. He went through and checked things. Showed me what he was looking at. Explained what he was seeing and showed me what he seen. Did a very good job.
Larry Jakobitz
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Heather Oakes
Heather Oakes
13:51 10 Nov 20
Lee was terrific! He was knowledgeable, thorough and friendly. After looking over our kinetico water softener system, he explained our options and then immediately went to work when we decided what to do. He went above and beyond our expectations and we learned how to maintain our water softener in the years to come. Thanks Lee for your excellent service.
Bob Krusell
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
Holly Zirbel
Holly Zirbel
22:34 08 Nov 20
We had extremely hard water with iron....Aquarius in Appleton was great. Set us up with a new system and our water is great now. We can finally drink water from the tap.
Rob Jackson
Rob Jackson
14:01 07 Nov 20
Friendly, professional , on-time service from everyone who I had contact with.
Mike Pien
Mike Pien
20:51 06 Nov 20
Awesome service...very professional!
Jon Fila
Jon Fila
19:27 06 Nov 20
Just moved to a house where there were some confusing plumbing issues. They patiently spent some time trying to trace the issues and provided helpful information and were even able to solve one of them while being honest about the potential need for more investigation. I would definitely recommend their services. I previously used Aquarius for a Kinetico home water system and will be using them again for HVAC service. Glad to know a trustworthy organization is available for all of these needs.
Val Sears
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Sarah Muellenberg
Sarah Muellenberg
18:42 05 Nov 20
Our experience with everyone overall has been incredibly fast, fun, and friendly from start to finish! Love when they answer the phone asking how they can make you smile because I think they all truly care. Looking forward to using our new system!
Gail Krause
Gail Krause
00:51 05 Nov 20
Our technician, Cory Hanson, found our system was incorrectly hooked up by a previous company. He cleaned up the problem and was excellent at telling what the problem was. Plus, he was very friendly and professional.
Mike Dicosimo
Mike Dicosimo
21:30 04 Nov 20
Vicki Hanson
Vicki Hanson
21:01 04 Nov 20
Angela Higginbotham
Angela Higginbotham
20:29 04 Nov 20
Kyle Fairchild
Kyle Fairchild
18:54 04 Nov 20