Read the latest reviews from our satisfied customers.
17:08 19 Apr 21
After moving into a new construction home, we were dealt with finding a water softener to put into our home. After countless reviews and YouTube videos, we chose Aquarius/Kinetico. Jennifer H (our technician) came out to our home and tested our water and she was the best! She explained things in great detail and customer service was clearly her focus. She was able to set us up with the system we wanted based on our needs. Kyle S and his partner were great! They called ahead of time to make sure we were prepared for their arrival. They installed the system in the time frame they said. And then took the time to explain the system and how it works so we felt confident in maintaining it from here on out. Highly recommend Aquarius and Kinetico for your water treatment needs!
13:34 18 Apr 21
11:49 17 Apr 21
16:49 16 Apr 21
Jeff was friendly and efficient. He ensured everything was working correctly and fixed my initial problem.
16:50 15 Apr 21
15:02 15 Apr 21
Fast, efficient, friendly, informative, and extremely tall!
23:00 14 Apr 21
22:49 14 Apr 21
22:24 14 Apr 21
Jeff showed up when he said he would and carried out the repair in a courteous and professional manner. We are delighted to have our reverse osmosis system back!
18:18 14 Apr 21
Travis was very knowledgeable, courteous and informative , answered all of my questions. Did an excellent job of explaining things.
16:21 14 Apr 21
Polite, fast, and knowledgeable!
15:11 14 Apr 21
14:35 14 Apr 21
Corey was here for a water system and softener check-up and maintenance. He is always on time and very cordial and professional. He takes the time to answer any questions we might have.
22:28 13 Apr 21
John W was helpful, professional and fixed a major issues at my home. I trust the Aquarius team and my house functions better because of their water systems and assistance with all my plumbing needs.John, you rock!
16:21 13 Apr 21
Julia Lambert LaFine
22:33 12 Apr 21
Had a system put in for Midway Beach Resort, first day and the difference is amazing! Brent and his crew did a phenomenal job. On time, Polite, and explained every part of the equipment before they left. Every item cleaned up.
Mary Ann Nystrom
21:52 12 Apr 21
We have used Aquarius for twenty years with good experiences every time. Rory was friendly, kind, professional, and efficient. He patiently explained everything and did a great job installing our new water softener.
18:43 12 Apr 21
Amazing people and the best and easiest to work with. Definitely worth every penny!💖
14:36 12 Apr 21
Awesome service and timely! Highly recommended.
03:48 10 Apr 21
5 stars all around. Friendly and knowledgeable staff, great products and several options to fit any needs. Prices are fair when you consider the quality of the product and they truly stand behind their brand. Everyone I worked with during this process was a pleasure to work with. I will be recommending this team to anyone and everyone
20:24 09 Apr 21
The people from Aquarius call,text they were on the way, also sent reminders in text the day before .Jared my service man was nice and polite and did a first rate job . They also bring a placemat outside not to drag in any dirt and wore plastic bags on shoes to keep your home clean . Would highly recommend this company.
18:50 09 Apr 21
Technician James Fry was professional and put in extra effort to be sure our new system was installed just as we wanted. We are pleased with results.
18:05 09 Apr 21
Ken and Nicole Wertman
14:41 09 Apr 21
Great job. Very professional and reliable
23:32 08 Apr 21
20:30 08 Apr 21
19:53 08 Apr 21
They called when they were on their way to let .e know when they would get here. The guys were gentleman, explained what was goig to happen an about how long it was going to take. I will have them come back again.
20:47 07 Apr 21
17:33 07 Apr 21
Excellent service. Explained everything. Very professional.
14:45 07 Apr 21
Great service tech
19:45 06 Apr 21
00:29 06 Apr 21
Excellent service thanks
14:20 05 Apr 21
03:09 05 Apr 21
Andy, Darrin, Wayne M and Kris. Super informative. Cleaned up after themselves. They have to come back to do some work and left materials all nice and tidy being very considerate of children living in the home! Thanks fellas for all you do!
23:46 02 Apr 21
Great folks to work with and explain everything to you in detail with the system and the water sample taken at home.
18:58 02 Apr 21
16:59 02 Apr 21
We are so happy with Aquarius Home Services. Eric was so knowledgeable about the system. He was so efficient and showed my husband how it all worked. He even took our old system we had with him. Everything Todd the salesman said they would do, they did! No empty promises! We are beyond excited to have this new system and great water!! We are so glad we made the investment!
16:04 02 Apr 21
Kinetco water system maintenance - excellent service!
00:34 02 Apr 21
Brent showed up exactly as described. He was knowledgeable, efficient and talked through the whole installation process. Explained what all the parts did and why they are necessary to help get our water back on track. Oh and the water is top notch.
21:45 01 Apr 21
19:15 01 Apr 21
David W Johnson
17:04 01 Apr 21
Technician Joe K was very helpful and informative. Not the best news but truth and he gave me info and I appreciate his honesty and integrity. Thanks.
14:21 01 Apr 21
21:53 31 Mar 21
19:30 31 Mar 21
18:48 31 Mar 21
18:33 31 Mar 21
17:30 31 Mar 21
Blake did an exceptional job on servicing our softener. The diagnosis of my issues were thorough and explained to me in simple terms that were easy to understand. The whole expense was accomplished with a high degree of professionalism.
16:16 31 Mar 21
14:59 31 Mar 21
14:49 31 Mar 21
Very quick response to our Kinetico water softener not working. After 20 years it died. Rory our service repairman was very efficient, knowledgable, and thorough. He had us back up and running by the afternoon.
01:22 31 Mar 21
Moved water pipes as part of my basement remodel. Service and price was incredible
21:59 30 Mar 21
Excellent professional service! Wouldn’t use anyone else!
17:51 30 Mar 21
15:54 30 Mar 21
Great water system. Always great service
15:54 30 Mar 21
01:56 30 Mar 21
James did a great job installing our Kinetico water softener! He was very informative in answering all of my questions. Would highly recommend Aquarius for their great employees and professionalism.
23:14 29 Mar 21
Very prompt and polite service technician. Made sure that I was clear on what he did and what to watch out for. Very happy with our Kinnetco water treatment system and the service we get from Aquarius.
22:29 29 Mar 21
Extremely friendly and helpful
19:38 29 Mar 21
Kinetico service Blake. Excellent!! Found issues under warranty I wasn't aware of. Very thorough and professional. Would definitely recommend @
17:19 29 Mar 21
Bev and Allan Boon
15:43 29 Mar 21
00:50 27 Mar 21
On time, easy to work with. Always professional
22:41 26 Mar 21
Cooper was great and very professional. He helped explain everything and was in and out I no time with the install.
15:55 26 Mar 21
15:35 26 Mar 21
Blake did an excellent and thorough job repairing my water filtration/softener system. He was timely, friendly, respectful and very knowledgeable. I appreciate the high level of quality with the service he provided.
22:53 25 Mar 21
Had awesome service, so friendly
21:55 25 Mar 21
20:42 25 Mar 21
Good communication. Punctual. Professional. Conscientious and quality work. Very appreciative of the business. Extremely happy with the results!Update 3/25/21: Derek performed annual service. Very happy with the attention to detail and personable visit. Realized the importance of the service contract and renewed. Our system is the best!Another 5 Stars!
20:01 25 Mar 21
The best technician ever Blake was so thorough and professional is the only one I ever one coming out to our house again thank you
18:08 25 Mar 21
The service was exceptional. The service person was very friendly.
16:18 25 Mar 21
He removed the expensive culligan water softener and installed a higher quality lower cost Kinetico. Very quick and professional . Definitely recommend for services.
17:56 23 Mar 21
Very knowledgeable and personable technician
17:49 23 Mar 21
12:42 23 Mar 21
We were very pleased with Travis's work. He was on time and very polite and worked very efficiently to accomplish the task. Thanks.
17:12 22 Mar 21
Thanks Brent! Very helpful and informative.
16:58 22 Mar 21
John was very knowledgeable and friendly and took care of the job in a timely manner. Thank you!
01:36 21 Mar 21
Ease of scheduling an appointment, excellent service and education from Rory, service technician, regarding drinking water system and water softener.
21:07 19 Mar 21
Our cabin’s heat went out causing the pipes to freeze with major damage to our Kinnetico system. Lee from Aquarius Home Services was assigned to assess the damage, which turned out to be worse than we originally thought. Lee is straightforward, transparent and an expert in his field. I appreciate his calm demeanor and can do attitude as we figured out the heart of the issue and next steps. I wholeheartedly recommend Aquarius Home Services and Lee, and look forward to working with them to get our Kinnetico system (and cabin!) up and running in good working order in the near future.
16:13 19 Mar 21
Mike is always so polite and friendly and does a great job
Patty murtaugh Nelson
902 Campbell ave NW
Patty murtaugh Nelson
902 Campbell ave NW
19:05 18 Mar 21
Will was a very knowledgeable technician. He answered a lot of questions we had, was friendly and did a great job with the service call.
18:22 18 Mar 21
We just got the water system put in today! We are looking forward to the soft water!! The service was fast but efficient. I wish I could remember the guys name that put this system in today! I'm horrible with names. The guy was amazing and explained everything very well, needless to say I didn't have many questions because he had covered all of that for me. Great work!!
17:54 18 Mar 21
16:30 18 Mar 21
Brent was very timely and courteous as well as knowledgeable. Thank you!
23:09 17 Mar 21
Great experience! Brian came out on a Monday evening and tested our water. We had really really hard water. The very next day at 8am James came and installed our new kinetico system! We absolutely love our water now! Thank you so very much!! If I could give you guys a higher than 10/10 I would!!
Bea Hughes Carpentier
19:21 17 Mar 21
Jennifer, the sales representative was great. She covered everything!
The installation also went very well. Cameron is very knowledgeable and efficient. He was also training Michael, who is well on his way to be a good service representative.
The installation also went very well. Cameron is very knowledgeable and efficient. He was also training Michael, who is well on his way to be a good service representative.
19:08 17 Mar 21
17:34 17 Mar 21
The crew at Aquarius is always professional and friendly! I have a Kinetico water treatment system and they change the filters twice a year. It’s always been a pleasant experience.
16:31 17 Mar 21
16:31 17 Mar 21
We appreciate how efficient and knowledgeable everyone has been. We had our RO system and softener and water heater all installed in 2019. We love our water now. Love the service plan we have. Peace of mind, as they check things periodically. Brent was very pleasant and informative and personable, and genuinely cared. Thanks guys.👍
23:09 16 Mar 21
Well ... lol. Jaco did the well flush and installed new take and pipes. These guts were very professional and did an outstanding job.Eric was the tech from Aquarius and he did an amazing job also!!! He was Very Professional, thorough and installed a new water Softener, R/O system and HoT water heater...all in record time!!.Everyone cleaned up after themselves and were a joy to work with!! I would Highly recommend these guys!!Thank you!!❤
19:49 16 Mar 21
18:14 16 Mar 21
Fantastic to work with
17:23 16 Mar 21
Purchased the system on Saturday and it's already been installed on Tuesday morning. Chris H. was very informative on the products and water quality issues. Rory the installer did a great job installing enabling us to have a less convoluted utility area and great tasting water already. Also very knowledgeable and personable. Great job by everyone.
15:36 16 Mar 21
Fast friendly and knowledgeable.The folks that came out installed the new furnace up and running and removed the old one in slightly over four hours. That includes the tutorial about the new unit. Overall a very pleasing experience in every aspect.
20:59 15 Mar 21
We needed repairs for our water conditioner. Sean arrived when he said he would, provided a timely estimate and options for repair. He left no mess and had it fixed in no time. We appreciate the booties and the rug he put down at our front door. Thank you.
16:11 15 Mar 21
19:45 12 Mar 21
18:54 12 Mar 21
17:45 12 Mar 21
Aquarius is always very professional and walk you step by step on what you need to understand about your system. We have a kinetico water treatment system purchased through Aquarius. The warranty is 10year but you get the right technical support every time you need it.Thank you for all the hard work and support.I would definitely recommend them!
23:19 11 Mar 21
Kinetico water system regular maintenance. Service tech was Blake. He’s very efficient and professional. He has a very personable demeanor and is enthusiastic about getting the job done correctly.
21:57 11 Mar 21
Will is hands down most thorough tech I have ever seen he completely explained everything he was doing and I watched him do it SUPER NICE GUY! You have a 100 percent customer for life!! Thank you Aquarius!!👍
16:47 11 Mar 21
15:01 11 Mar 21
01:07 11 Mar 21
Excellent customer service, very thorough with explanation of repairs and kept in contact of all service.
20:33 10 Mar 21
Great Kinetico service always! Trevor is very good at what he does, and is very honest and goes the extra mile on behalf of his customers. Both Trevor and Kinetico have been extremely fair with any service needs we have had. Thank you for that, we couldn’t be happier!-Candy Hansen
20:21 10 Mar 21
Knowledgeable and very professional service
18:15 10 Mar 21
16:29 10 Mar 21
Aquarius is wonderful. ...and the technician,Will, who came to our house today was outstanding !!!!! 10 ++++
15:18 10 Mar 21
03:21 10 Mar 21
Quick, courteous and knowledgeable. They gave us the facts about our water and were not pushy at all. We found a water solution that fit our home, and it was installed 3 days later.If you are at all curious about what is in your water and how you can make it better, give them a call.
02:54 10 Mar 21
Cory did a great job as always and so helpful.
19:59 09 Mar 21
18:29 09 Mar 21
Sue Van Den Broeke
23:50 08 Mar 21
Brent was knowledgeable, helpful and easy to ask questions to. He solved our problem with the humidifier and furnace in a timely and efficient manner.I highly recommend him to troubleshoot and solve HVAC problems
23:15 08 Mar 21
18:32 08 Mar 21
17:47 08 Mar 21
14:08 08 Mar 21
I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quicker and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems! 3/8/21: we had our 6-month checkup, and everything was great! He explained a few things, he installed salt, and he was on his way. We are still very pleased!
17:03 07 Mar 21
23:29 06 Mar 21
18:51 06 Mar 21
Great folks, answered all questions, everyone we have worked with has been fantastic- highly recommend
13:50 06 Mar 21
Derek from Aquarius was amazingHe was very professional, clean and even put booties on his dolly.Great jobGreat waterThank youMark Woychik
18:49 05 Mar 21
We had our water softener replaced and also got the reverse osmosis k5 drinking system.Kinetico has incredibly professional staff and has top quality products. The estimate and complimentary water testing was quick and easy and the financing was painless. Craig and Kolton were absolutely wonderful! HIGHLY recommend.
18:45 05 Mar 21
Very prompt and helpful and nice personality! Thank you!
17:04 05 Mar 21
16:14 05 Mar 21
22:40 04 Mar 21
Rory changed my Kinetico filters today, very nice gentleman, he was speedy and nice to work with.
20:45 04 Mar 21
Awesome customer service! Jason our technician knew everything about our system and was very nice!
20:18 04 Mar 21
Always great service! Thanks! I highly recommend Aquarius Home Services!
18:39 04 Mar 21
Brendan was excellent at explaining the kinetico equipment to a novice well user.
18:38 04 Mar 21
Your technician Brendon Pagel was very courteous very professional and very informative
16:42 04 Mar 21
Brenden did a great job checking and then explaining what was going on and what we need to do .
03:33 04 Mar 21
John did a Outstanding Job.
21:29 03 Mar 21
We had hard water with sediment issues and wanted reverse osmosis. The immediate callback when submitting a request for their service was impressive. Both the sales and installation people were exceptional. We wanted a system that did everything we need and will still be around in 10 years when we need filters. I'm completely satisfied and would recommend.
20:35 03 Mar 21
14:43 03 Mar 21
19:44 02 Mar 21
Rance was great. Very professional and gave us sound advice throughout our filtration system replacement and maintenance.
17:54 02 Mar 21
Done a great job always welcomed Back
18:24 01 Mar 21
Rance came out on time and gave me a honest overview of my current water softener, made some recommendations for better water and took care of everything.
16:09 01 Mar 21
Lee is a very pleasant person and explains everything he’s doing in a way that all can understand. Always a pleasure.
15:07 01 Mar 21
Excellent customer service!
21:50 26 Feb 21
19:47 26 Feb 21
16:24 26 Feb 21
John was great. he got my system back up and running quickly and explained everything to me on maintenance. would highly recommend!
20:55 25 Feb 21
Great people to work with
20:24 25 Feb 21
19:14 25 Feb 21
Mike did a good job with the installation of the Edge Optimum system and took the extra time to listen and answer my many questions. Very pleased customer!
16:55 25 Feb 21
16:48 25 Feb 21
18:35 24 Feb 21
18:31 24 Feb 21
17:24 24 Feb 21
We have always had a great experience with Kinetico. Filters changed and serviced top notch. We are happy with our Kinetico water system.
16:40 24 Feb 21
Joseph & Traci Schultz
16:25 24 Feb 21
James was fantastic! He worked quickly and explained everything. He also went above and beyond for us.
03:04 24 Feb 21
18:26 23 Feb 21
17:36 23 Feb 21
15:20 23 Feb 21
Repaired water softener and did a excellent job
20:13 22 Feb 21
Cory from Aquarius was very helpful and professional. He arrived on time . He explained in details the issue we had with the water heater. I highly recommend this company .
14:34 22 Feb 21
Paul St Onge
18:59 21 Feb 21
Your technician was pleasant and ver knowledgeable
16:52 20 Feb 21
00:05 20 Feb 21
22:26 19 Feb 21
Eric from the Mora MN store came out and gave my wife and I a recommendation on a needed upgrade of our 10 year old system. He so very knowledgeable and confident about his recommendation. We went with it and James 2 days later came out with the products needed and installed them. James was also professional and obviously well trained. Both answered all my questions and my wife and I are both very happy with the sales and service we got. 5 stars!
21:02 19 Feb 21
Great service as always and appreciated receiving a clear explanation of the problem and options to remedy it.
15:48 19 Feb 21
Friendly and good service. Explained how everything was working .
17:24 18 Feb 21
Will was a FANTASTIC instructor. Very personable and thorough with explanation. He was punctual while still being patient with the customer.
16:44 18 Feb 21
Problem with my water softener. Technician (Blake) was super. Very informative and showed me step by step what he was doing. I would definitely recommend him to others and will request him in the future.
02:26 18 Feb 21
Great quck work
00:15 18 Feb 21
best place around was really kind and very nice to work with they were fast to show up very friendly and great people I recommend them over any in town. thank you guys so much.
21:19 17 Feb 21
21:11 17 Feb 21
Technician was very knowledgeable and explained the system and operations very clear. Options were presented to where we could make a decision that best fit our needs.
16:03 17 Feb 21
Fast and friendly service. Covid concious, explained my options. Honest feedback on options for repair or replacement. I highly recommend them.
00:53 17 Feb 21
I had them out to look at a system I currently have . They were very professional, on time and explained things in a way I could understand.I will ask my family what they think and go from there.
21:12 16 Feb 21
21:03 16 Feb 21
17:35 16 Feb 21
Tony arrived within the timeline I was given. He was very professional and kept me informed. He was great to work with and I would highly recommend Aquarius to anyone.
16:38 15 Feb 21
16:32 15 Feb 21
Would be nice if have an ETA when tech departs to destination. The call 20 minutes prior was nice. Trevor was great!
16:22 15 Feb 21
They were great to work with. Really nice people and good at explaining everything.
19:50 14 Feb 21
22:20 12 Feb 21
Aquarius gets to you fast and does amazing job. They are kind and very helpful. They did great work for my home I would recommend them to my family and friends.
20:17 12 Feb 21
I would recommend their household water treatment for sure. We have tried other companies but they have not been able to handle the iron problem, but Kinnetico did!
19:24 12 Feb 21
18:34 12 Feb 21
17:11 12 Feb 21
01:11 12 Feb 21
22:07 11 Feb 21
19:50 11 Feb 21
We continue to be very pleased with our Kinetico system. The rates are competitive, the service is exceptional and the efficiency of the system greatly reduces trips hauling salt. We would happily recommend this system to anyone. When we moved from Champlin, MN to NW Wi, we left behind a complete Kinetico filtration system ("Big Blue). We inherited a competitor's system in WI and, after several attempts to get satisfactory water, switched it over to Kinetico. No regrets except that we wonder why we waited so long.
16:00 11 Feb 21
Very quick and professional
15:55 11 Feb 21
Josiah Scheumann did a superb job installing new shut off valves and a new kitchen faucet. He was courteous, kind, and knowledgeable. I have great experiences with Aquarius Home services. Big thumbs up! Thank you Aquarius!
15:19 11 Feb 21
Kinnetico/Aquarius specialist was Mike. Notified me prior to arrival, I love having the picture attached to the confirmation verifying the tech. Efficient, very courteous & helpful! Thorough diagnostic; explained the filtration system in my home so I am able to pass this knowledge to the new homeowner and left his card as well!
09:35 11 Feb 21
21:45 10 Feb 21
17:04 10 Feb 21
Great service technician who explained everything and had my system running again in no time. He even changed the filter for me—a job I hate to do! Welcome back great water!! 😀👍
23:09 09 Feb 21
We are very pleased with our new water system! The installer and I discussed exactly what was best for our needs and it got done! We are on well water that is acidic, we were able to balance the PH levels to the house water and also feed the sprinkler system with PH to help our beautiful landscaping, with a bypass to the sprinkler system if need be. Great people to work with! 100% recommended system
20:56 09 Feb 21
Great service, quick response. Kept me updated with arrival time by text and phone call. Knowledgable repairman.
15:43 09 Feb 21
15:02 09 Feb 21
00:59 09 Feb 21
We had an emergency issue with our Kinetico system that was draining our water pressure. Rory was able to fit us in, diagnose the problem and fix it. We are very happy with the level and quality of service we continue to receive from Aquarius.
00:19 09 Feb 21
Super friendly and quick to diagnose the issue.. Highly recommended 👌 👍 Thank you so Much Darrin !!!
19:37 08 Feb 21
Great service. I love my water. It’s so nice to have filtered water that I can drink anytime. I never have to buy bottled water.
15:33 08 Feb 21
22:42 05 Feb 21
Jake called ahead to let us know approximately when he would arrive and then called to say how close he was. He was careful to put on the shoe covers and take them off every time he left the house. He wiped up any excess water that spilled around the sink during the testing process. He spent the majority of his visit time checking a water softener that was built up with sludge in the bottom and then discovered a cracked plate at the bottom. He took time to go back to the shop and locate a replacement part even though it was getting late in the day. I suggested he could return another day and finish the work but he stated that at the end of the day he always wanted to be sure anything he had worked on was working properly. He was very particular about cleaning up any spills etc. I appreciate his courteous nature and how he explained what he would have to do. I would rate him as an excellent representative of your company and you should be proudof his work ethic.
22:09 05 Feb 21
Very professional took care of what needed to be did a really good job
21:10 05 Feb 21
Cory was great at figuring out the problem and coming up with better solutions.
20:48 05 Feb 21
John Warnke did an awesome job and very friendly. And i think our dogs made a new friend.
20:13 05 Feb 21
19:54 05 Feb 21
19:47 05 Feb 21
17:45 05 Feb 21
Great service. Brendon has been here a few times he is great.
22:56 04 Feb 21
On time, friendly,knowledgeable,reasonable price
21:01 04 Feb 21
friendly service, very knowledgeable, respectful, personable.
18:54 04 Feb 21
Excellent Kinetico service man! We had update with new equipment Jan 2019 to a larger system & new water heater. Existing heater had a recirculation capability so water would be warm in toilet tanks & avoid sweating in summer. However, we no longer had that after new installation. On various service calls I would tell the person about this. Also how long I had to run water in kitchen (right above where heater was) We are on a septic system and are careful about how much water we use. Each time they said it was hooked up the same as the old water heater. However none was a plumber. Today Brent, who is a master plumber, was my service man. He found the reason very quickly. A valve simply needed to be opened to allow recirculation! So simple!Problem solved after 13 months!! Thank you Brent!!Now I won’t have to waste water by running it for minutes, to shower, to wash dishes, etc. My salt consumption will be less too!!All of the Kinetico service men have been great, but this problem needed a specialist! Glad you have plumbers on your staff!! This family is VERY happy to get hot water fast and we love our Kinetico system!! Thank you!
Patty Gould St Aubin
17:03 04 Feb 21
The professionalism. They arrive on time know their business and answer questions. Thank you Trevor, Jason and Lee.
15:59 04 Feb 21
Very personal thoughtful. And caring. Explains what was done and what was wrong. Thank you
15:48 04 Feb 21
serviced my Kinetico system
14:25 04 Feb 21
21:07 03 Feb 21
19:36 03 Feb 21
As always we are happy with Trevor's service for his company, Kinetico ofBemidji. He is thoughtful and answers our questions.Thanks Trevor for taking care of the problem!!!
22:33 02 Feb 21
Jason was the greatest. Curteous, friendly, knowledgeable and thorough.
20:33 02 Feb 21
Cory was very knowledgeable and was more than willing to share his knowledge about water quality and system maintenance with me. He helped me make the informed decision to replace my existing water softening system with a Kinetico premier series softener and expertly explained how everything works. He was extremely polite and insightful. I would recommend Aquarius Home Services and Cory Hanson to anyone looking for expert advice and/or service related to water treatment and plumbing!
15:13 02 Feb 21
Every single time Aquarius comes out the customer service is superb. Cory, especially, takes the time to go over everything. He ensures that we understand each topic and always asks if there’s anything he can help with. This kind of skill/friendliness is lost in most companies these days. This on top of the great products makes me happy to continue to use y’all.
15:11 02 Feb 21
21:32 01 Feb 21
Andrew did a great job, replaced water system filters and water conditioner filter. He was very helpful explaining everything, very courteous and friendly.
17:15 01 Feb 21
Brent was our technician today.
15:48 01 Feb 21
Will arrived right on time with all his Covid-19 equipment on and introduced himself to me, explained to me what he would be doing on this service call I requested and went right to work. Will changed the 2 drinking water filters and explained to me why and how he was doing it. Will then went on to inspect the entire Kinetico water system and again he explained to me why and how he was doing it. Will make some minor adjustment and repairs and he was finished and on his way. I was impressed with his attitude, Knowledge and professionalism.
15:31 01 Feb 21
20:39 30 Jan 21
02:25 30 Jan 21
We have always been pleased with the service we’ve received from Aquarius and this was no exception!Their technicians are great! We had Noah this time. Two 👍🏼👍🏼!
21:06 29 Jan 21
David did a great job explaining what he was doing and the reccomend repairs!
20:54 29 Jan 21
Jim knows geothermal and is a pleasure to work with.
19:36 29 Jan 21
Justin came to do the installation of the konetico system and did a nice job.I like how konetico let's a person know when they're coming and actually show who's coming. Great system and believe will be a great working water clarification system as well.
18:27 29 Jan 21
Yes, they inform you of approximate arrival time. When they enter your home, they wear “booties” over their boots in the house, explain what they are doing, and have always been very polite and thorough! Brent was all that on the last visit.
18:18 29 Jan 21
23:09 28 Jan 21
23:08 28 Jan 21
21:13 28 Jan 21
Friendly serviceman quick service. All my questions were answered.
19:59 28 Jan 21
11:14 28 Jan 21
02:58 28 Jan 21
Incredible customer service! Installer was knowledgeable, professional and did a very nice and clean install. Very impressed!
01:46 28 Jan 21
We received service in a timely and professional manner. I particularly liked how he educated me on the product.
22:42 27 Jan 21
The best quality water system in our area! The technicians were personable, knowledgeable and professional. The system has been working great for removing our very hard and very rich iron in our water. Highly recommend.
18:46 27 Jan 21
Sean was an excellent service technician. Explained all equipment functions to me
18:20 27 Jan 21
I was extremely pleased with the timelines and the service 😊
16:54 27 Jan 21
16:05 27 Jan 21
20:45 26 Jan 21
16:38 26 Jan 21
We have had the same guy come out to fulfill our service contract a few times now! He always does a fabulous job and is good a explaining everything! We are very happy with this company!
15:54 26 Jan 21
15:51 26 Jan 21
Great customer service!!
04:30 26 Jan 21
From initial phone call to service everyone was professional and knew what they were talking about. We moved into our house this year with a wonderful Kinetico water filtration system that I didn't really understand. Andrew, our technician, was incredibly informative and took the time to explain the system to me. I also appreciate there was no pressure to have service done, when I could also just purchase filters and do it myself. Seems to be a well-run, up with the times, excellent company!
02:23 26 Jan 21
Great consultation and installation services by Jennifer and the installer James! Both were very polite and addressed all of our questions throughout the processes. No high pressure sales pitch, great people to work with. Thank you!
01:45 26 Jan 21
Sheila Kline Johnson
00:32 26 Jan 21
Great salesperson and smooth installation of water filtration system with expert installer.
00:41 23 Jan 21
I had Aquarius come out today to change filters in my ro. Brendon Pagel (the tech) arrived when he said he would & performed the service. He was knowledgeable & personable, kept me informed of everything he did. He answered all of my questions & let me know of things I could do to make the system better. Brendon did a great job & only backed up why we chose Aquarius.
19:04 22 Jan 21
The Aquarius technician, Jake was knowledgeable and demonstrated a positive attitude. He took time to explain the work and answered all our questions. Top line service
18:41 22 Jan 21
Brent installed our Kinetico whole house water system this morning. He called to let us know he was on his way, and what time he would arrive. He introduced himself, and asked to see the installation sites. He asked if we had questions, and then got right to work. He was very pleasant throughout the process, and made us feel confident that he knew what he was doing. After cleaning up the worksite, he gave us a tutorial on how everything worked asking several times if we had questions. We were very satisfied with the whole process. Thanks, Brent!
17:20 22 Jan 21
Pleasant technician and fast friendly service
17:27 21 Jan 21
Bergen was very kind and informative. Thank you.
23:49 20 Jan 21
17:26 20 Jan 21
14:30 20 Jan 21
Excellent work, friendly and VERY knowledgeable technician helped us!
03:26 20 Jan 21
22:10 19 Jan 21
The young man was so courteous and very knowledgeable. His name is Jake. Answered my questions so I could understand the reasons for what he was doing. Cleaned up when he was done. Was on time as well. Thank you!
19:46 19 Jan 21
Very informative and educational on how the system works, when to add salt pellets when to change the filters etc.
15:54 19 Jan 21
Jeff was GREAT! Our second appt. with him and each time, he's exceeded expectations!
20:35 18 Jan 21
Know their stuff. Don't try to oversell services, Brendon explained everything and cleaned up after the required repairs.
16:48 18 Jan 21
15:11 18 Jan 21
Prompt, responsive service provided by competent and friendly technicians.
22:31 16 Jan 21
They were very prompt & curious, explain everything he needed to do. He Told me about the maintenance program and totally understood when I told he I needed to talk to my husband. He did tell me the system was dated and if they needed to replace anything it may be hard to get the parts. I was very please with the service.
19:59 16 Jan 21
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
15:42 16 Jan 21
The service from Aquarius (Little Canada) is amazing. I could not be more pleased. We have a well with a high iron content. Our Kinetico system has made the water clear with absolutely no more stains. The water is so good from the drinking water system that the whole family prefers it over bottled water. We all bring re-fillable bottles to work and school from our system because it is so good.I want to tell of my experience with a service call for our system. I appreciate good service and feel it should be recognized. This was GREAT service. We had a well issue that clogged the Water softener. This is not a system issue but a well water issue. The technician’s name is Will and he was just amazing. Will was very professional and courteous. What caught my attention right away was Will’s knowledge of the water systems. This is a guy who is really good at his job and it shows. Will even installed a longer drain hose so that I could place a bucket on the floor when I drain the water to change the pre-filter. I’m sure Will thought this a minor thing but to me it was above and beyond what he was here to do just to make it easier for me. He even showed me how to change the filters in the drinking water system and offered to let me take a video on my phone so I would have a reference in the future. It is this kind of service that just amazes me.I would recommend Aquarius Home Services to everyone. The water and the service you receive from this company is nothing short of AWSOME.
01:38 16 Jan 21
23:42 15 Jan 21
Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.
22:50 15 Jan 21
Cory Hanson was fantastic! Professional and informative. He didn’t push anything and provided logical explanations for the work he performed. It was a pleasure to work with someone who had the plumbing experience, along with the Aquarius brand of offerings. Would recommend to anyone! Oh and the water is FANTASTIC!
22:48 15 Jan 21
16:59 15 Jan 21
Great service for our RO system. They take good care of you.
16:47 15 Jan 21
00:50 15 Jan 21
I loved their notification process. The plumber was very knowledgable, explained my system and made sure I was satisfied before he left. Definitely would recommend.
22:09 14 Jan 21
Rory did a great, thorough job and was an excellent educator.
21:34 14 Jan 21
Jake did a great job of servicing our water softener and reverse osmosis systems in a quick but thorough manner. He explained what he was doing and showed me all of the filters and such that he replaced. Our service plan is over so he also gave me information about what is included in the plan if I renew. No pressure - just information.
20:06 14 Jan 21
Very knowledgable tech. He took the time to answer all of our questions. On time and very thorough in servicing our system.
17:38 14 Jan 21
17:19 14 Jan 21
Very prompt friendly and efficient installation. Sure I will love the systems.
16:17 14 Jan 21
Good experience. Mike did a good job. Didn’t take long.
15:37 14 Jan 21
There is a reason that Kenetico has such an outstanding reputation. They have great products and marry them with exceptional service.I was given an honest assessment of my water quality and an appropriate solution. There was no attempt to sell me unneeded equipment to achieve some ‘perfect’ water condition.The selected equipment was installed on time and professionally. The work areas were cleaner after the installation than before. Derek took the time to ensure that I understood the system, the maintenance needs and performance expectations.I could not be happier with my selection of Kinetico.
00:19 14 Jan 21
21:16 13 Jan 21
Brent was very thorough.
20:58 13 Jan 21
20:15 13 Jan 21
Our plumber, Brent, did a great job of explaining what needed to be done for the job. He was professional, did excellent work, and a thorough job of cleaning up afterwards.
16:59 13 Jan 21
14:59 13 Jan 21
Cory does an excellent job servicing our water system. He's very knowledgeable and keeps me informed of what he's doing and why. He's been our technician for a little over a year now and I look forward to him continuing to take care of our water system in the future.
13:23 13 Jan 21
00:11 13 Jan 21
Awesome job! Our house is old and has some issues with the plumbing to begin with. Technician did a great job and was always respectful and informative. His name was branden and he was still new at the time of this review. He did a great job. Absolutely zero complaints and would recommend using Aquarius and their staff, especially branden.
20:45 12 Jan 21
Technician was kind and courteous. He explained all he was doing and did nothing unless I approved. He was conversational but not a salesman. I hate when technicians try to upsale but he did not. He also treated me like an intelligent human being instead of treating me like a dumb woman. Kudos to this young man. Yes the product is good but it's the human element that keeps me coming back to a company.
19:08 12 Jan 21
18:50 12 Jan 21
18:16 12 Jan 21
16:51 12 Jan 21
As always, Aquarius service people do a thoughtful and thorough job. We have their water conditioning systems in our home and cottage and the water is sooo good. Hanson’s Plumbing has done other work for us and we have been very pleased with it.
15:32 12 Jan 21
Cory was amazing. Very knowledgeable even though I was not 🙂 simple fixes in a very timely manner. Very positive and polite. I would recommend them to anyone.
Loyal John Smith
02:36 12 Jan 21
very good work thank you for doing a good job
19:56 11 Jan 21
Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.
19:04 11 Jan 21
Brent was helpful, polite, and thorough!
18:53 11 Jan 21
Had them out to service and go over water softener system and water filtration system. They were very professional and answered all my questions. They gave me a good understanding of how to take care of both my systems.
16:18 09 Jan 21
13:58 09 Jan 21
John was not only very knowledgeable, but also very friendly and helpful. He answered all of my questions to satisfaction, pointed out things that I had not noticed or considered, explained to me the things that I could do to maintain and improve the home on my own, and fixed several of the quicker things that needed to be done, all in the short time he was here. I would definitely enjoy having him back to work on the larger jobs that he was not able to remedy immediately.UPDATE: Since the work above, we've had John back to correct the pipes under our kitchen sink and install an In-sink-erator, and then later we had him back again to install a new water heater. Both times, he was friendly, informative, and answered all of the varied questions that I had which were not related to the work we had called him out to do. If we have more plumbing work to do, we will definitely try to get him again.
02:18 09 Jan 21
I had Mark and Corey Hanson from "Aquarius Home services put in a Water Filter System today...they where in my crawlspace under the house and in a small laundry room from around 7am to after 4 and my wife and I are extremely happy with the professional work and now having great tasting well water without the worry! Thank You!
21:51 08 Jan 21
Outstanding product! Extremely satisfied with the excellent service from the sales and installation professionals. Thank you Chris & Kyle!
20:24 08 Jan 21
David was excellent. Very informative and super nice.
17:13 08 Jan 21
04:31 08 Jan 21
01:00 08 Jan 21
We would highly recommend Aquarius Home Services/Kinetico! Both Todd and Mike were great to work with. I know we will love our second Kinetico just as much as our first! Thanks for the speedy service and install!! Todd and Lori Barry
22:22 07 Jan 21
21:42 07 Jan 21
19:48 07 Jan 21
16:44 07 Jan 21
We had our water softener serviced. Carried salt down for us, which is very much appreciated!
15:39 07 Jan 21
16:02 06 Jan 21
David is awesome! Very knowledgeable and personable! Does fabulous work and extremely happy with the results!! Highly recommend! He changed all our filters and nice to know we don’t have to take care of anything!
22:42 05 Jan 21
03:01 05 Jan 21
18:59 04 Jan 21
We had an excellent experience with Derrick today. He was prompt and very knowledgeable about installing our new water softener!
16:29 04 Jan 21
Derek Dougherty from Aquarius is the best. Awesome customer service.
03:24 03 Jan 21
They were professional and efficient and friendly. Our technician was awesome and found what was wrong and took care of it. Thank You
21:46 02 Jan 21
20:37 31 Dec 20
Great service ... Tom took time to explain how to install all the filters, etc. and answered all our questions. Aquarius delivers A+ service.
20:03 31 Dec 20
19:03 31 Dec 20
22:25 30 Dec 20
21:12 30 Dec 20
I moved into a home that had an older system installed. The system wasn’t working properly and my Aquarius technician was superb. He completed a thorough inspection and explained the entire system to me. The entire experience and service was exceptional.
20:38 30 Dec 20
18:55 30 Dec 20
Very courteous and knowledgeable from start to finish with everyone I was in contact with at Aquarius. Would highly recommend. Our Kinetico water system is a major upgrade from our previous water system.
18:54 30 Dec 20
18:53 30 Dec 20
16:38 30 Dec 20
15:47 30 Dec 20
TJ took care of us, thanks for the great service!
01:05 30 Dec 20
22:59 29 Dec 20
Very efficient and courteous. Very knowledgeable with the system they were installing. Would highly recommend Aquarius Home Services.
22:35 29 Dec 20
22:29 29 Dec 20
Technician was very professional and knowledgeable, did a great job was very efficient
21:39 29 Dec 20
We recently requested a Kinetico visit. we were surprised and pleased we were able to schedule a couple days out.. Our rep, Kevan, was informative, honest and caring. He wanted to do what was best for our situation. We purchased a system, set up a delivery and installation date. We are very happy with this company, sales and service personnel. Happy New Year!
17:30 29 Dec 20
21:30 28 Dec 20
The service staff after always very friendly, helpful and efficient. I works give them 5 stars.
Lindsay Von Argonne
20:01 28 Dec 20
Aquarius service technician Travis Erhfurth did an excellent job testing the water at my home and diagnosing the issue with my softening system. He reviewed the results with me in terms I understood and readily addressed the questions I asked. Travis wore the prescribed facial covering and used an Aquarius rug to minimize tracking in of snow. As a dog person, I appreciated his kind attention to the canine household members. I am very pleased with how well the Aquarius company services the water softening system to ensure the unit runs at optimal performance. Thank you for sending Travis today to get my water crystal clear once again. If you have well water, you have to give Aquarius a call. They service the equipment to ensure you are getting the best water life has to offer.
23:20 25 Dec 20
Very professional, thorough service.
01:27 25 Dec 20
23:44 24 Dec 20
The guy was awesome! Clean and professional. We had some worries and questions about are system, this guy explained everything and put us at ease. Been working with these folks for couple years now and there good folks.
18:06 24 Dec 20
15:34 24 Dec 20
00:33 24 Dec 20
The good service. The excellent tasting water. The best service guys, friendly and knows there product.
20:56 23 Dec 20
20:52 23 Dec 20
Installed a Kinnetico water treatment system
19:40 23 Dec 20
19:15 22 Dec 20
The tech was excellent and overall customer service is incredible! Highly recommend this company and their product.
21:30 21 Dec 20
16:53 21 Dec 20
20:17 18 Dec 20
This week we had a furnace tuneup from Aquarius Home Services. Jon Swedberg did a very thorough job of checking out our furnace and informing us of the specific details. Highly recommend Aquarius for furnace checks.
15:30 18 Dec 20
Great communication from Debbie regarding scheduling, and Service Tech Cory was great! He arrived right on time, he was polite and professional, and explained everything. He had supplies in his truck and we completed our financial transaction before he left. I would definitely recommend Aquarius Home Services!
15:10 18 Dec 20
13:41 17 Dec 20
01:49 17 Dec 20
17:36 16 Dec 20
Superintendent Ezra Fagge'Tt
23:01 15 Dec 20
Alyce Grillo Koppala
21:46 15 Dec 20
On time. Polite. Experienced.
14:30 15 Dec 20
23:25 14 Dec 20
17:50 14 Dec 20
Technician was very kind, did a great job and explain everything well. I have enjoyed working with Aquarius. Great company and great employees! Very kind and informative employees across the board.
19:20 11 Dec 20
We have a Kinetico water softener and reverse osmosis drinking water filter system. Their customer service are super helpful and friendly. The service people are always very prompt and professional.They take the extra time to explain how the system works and what they are servicing on it to us. Great product.
17:07 11 Dec 20
16:23 11 Dec 20
03:12 11 Dec 20
Justin Roland did a plumbing call, he was very courteous and helpful. He also observed COvid protocol
22:05 10 Dec 20
17:57 10 Dec 20
Brendon Pagel was the one that showed up to clean and service our home water system. He was very professional and quick and would recommend him for further service of my system.
21:05 09 Dec 20
Service Aquarius water Treatment system
16:19 09 Dec 20
As always, Jeff was knowledgeable, Courteous and professional. Thanks for a great job 👍🏼
05:03 09 Dec 20
21:43 08 Dec 20
16:51 08 Dec 20
11:58 08 Dec 20
Shawn did a great job of checking over water system and most importantly he educated me about all the functions. Added me to the app so I could easily change time etc. Gave me a much clearer understanding of the whole system.
19:53 07 Dec 20
Did very good. Explain what had to be done and what parts it needed. Would highly recommend.
17:24 07 Dec 20
16:53 07 Dec 20
16:28 07 Dec 20
15:11 07 Dec 20
Eve & Larry Thomas
04:22 05 Dec 20
23:11 04 Dec 20
20:33 04 Dec 20
Our technician David was amazing! Very nice guy
16:05 04 Dec 20
NW Wisconsin Real Estate 101
18:17 03 Dec 20
Great service and AWESOME water!